Based on 11.933 opinions finded in 4 websites
Based on 11.933 opinions finded in 4 websites
Nº 2642 in 3448 in Manchester
Nº 76 of 137 Fast food in Manchester
Opinions
My food was never delivered and was marked as delivered i havent recieved a thing and have beem charged
edward . 2025-06-02
MORE AT Just Eat
Rider like an F1 racer - wet food
Adie . 2025-06-01
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Has always been delicious, hot fries for restaurants only, but how do u pay for afternoon delivery when there's almost no demand and my alter ego hasn't approved it? U being cheeky? U don't calculate how much I have, simple, don't be imbeciles.
Adrian . 2025-05-30
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Missing chicken nuggets , incorrect sauces , melted milkshakes and cold food I want a refund this is shocking and greasy burger with no extra pickles when asked for and missing straws
Sam . 2025-05-28
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I am missing half of my order , I am very unhappy about this
Lauryn . 2025-05-25
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Did not receive Oasis drink and food was overall cold which was disappointing.
Sian . 2025-05-20
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Honestly the worst macdonalds I’ve been to. They need to recalibrate the fryer as fries and burgers have turned out briwn and crispy and dry. The Piccadilly Square one is much better.
Nigel . 2025-05-13
MORE AT Google
Absolutely awful. Waiting an hour and a half for the food! The staff were useless! The manager took a phone call about closing up, they should have! Really bad and the food was minging! Cold and missing items.
Jacci Rowe . 2025-05-12
MORE AT Google
Fries were undercooked, burger tasted like cardboard with almost zero relish and the iced latte was about 3 sips of coffee and tonnes of ice. milkshake was alright though.
David . 2025-05-11
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Breakfast was great no fuss clean and tidy
Jason Mccann . 2025-05-10
MORE AT Google
wrong. no sauces. wrong drink. half full
Joe . 2025-05-10
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The food was soggy, cold and the delivery time kept going up and up until it was almost an hour after we had ordered ! And that was just to set off from picking the food up!
Ella . 2025-05-06
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Nobody was down there where’s my food!?
Lisandro . 2025-05-06
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The delivery driver was friendly and helpful
Samantha . 2025-05-05
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Been waiting for nearly 2 hours first order got cancelled after 1 hour wait and took over 1 hour again and missing alot of items
George . 2025-05-04
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The place smells like sewage, especially downstairs.
Christian Davies . 2025-05-04
MORE AT Google
Well as per usual it's possibly one of the slowest service fast food restaurants available, and you don't even get hot food, tepidly warm at best. And it definitely shouldn't take 20 minutes just for a coffee, and you shouldn't have to keep asking to be given it when you can see it's sat there on the drinks trolley.
chris s . 2025-04-28
MORE AT Google
I just ordered a bunch of food, £22+ worth of stuff and they delivered an apple juice, a coke, and an icecream. i have photos, but they're refusing my refund. avoid.
CLC . 2025-04-27
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Missing Mcdonalds Minecraft toys and sauces.
Kyle . 2025-04-20
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It's McDonald's, can't go wrong with a coffee and an apple pie.
Dean Fitzpatrick . 2025-04-19
MORE AT Google
food was stone cold when it arrived.
CLC . 2025-04-17
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Disgusting place , the worst MC I ever been. Chips are overcooked as jawbreaker. Get ketchup or salt you have to walk all over .
Artemis Guculaks . 2025-04-15
MORE AT Google
Main items missing, food was cold and delivered to the wrong address
Tyler . 2025-04-15
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Staff were yelling at one and other and they were slow and poorly trained
Arngrimur Buri . 2025-04-14
MORE AT Google
Just a bit scruffy, the place needs a good clean.
Ian . 2025-04-13
MORE AT Google
the driver never showed up to my location after I called several times They appeared the driver was 8 minutes away and told me they were waiting. I spent over 15 minutes waiting and at some point stopped picking my calls. Only for it to show “delivered” when I haven’t even gotten my food yet. Please I want a full refund immediately and proper training for drivers is needed cause this is unacceptable
Emmanuel . 2025-04-10
MORE AT Just Eat
Most consistent McDonald's I know of. Food always seems fresh and hot. Friendly staff. Only issues is that the bathroom facilities. They aren't very well maintained
Daniel Shepherd . 2025-04-09
MORE AT Google
it was really bad service was very slow and some od our meal was missing
Paulo . 2025-04-09
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Food was as you'd expect, service was slow, but the restaurant was very busy.
Colin McKenzie . 2025-04-06
MORE AT Google
Slow service.Apple ice cream was horrible.
Jill Robinson . 2025-04-06
MORE AT Google
This McDonald's is somehow not that much well organised. The staff there very polite, good, hardworking but the due to the location there many homeless people wandered and at night it looks very creepy. I did really love the food.
Blitzkrieg Z . 2025-03-26
MORE AT Google
Staff are nice and I will be going back
Theresa Hanna . 2025-03-22
MORE AT Google
Missing items and spilled drinks
Ash . 2025-03-17
MORE AT Just Eat
4 sauces selected - 0 sauces included resulting in stuffing down dry fries -thanks 👌🏻
Viktor . 2025-03-16
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Absolutely terrible delivery came an hour late ordered a meal with a drink and an extra drink and neither of them came absolutely embarrassing, also being 45 minutes late wouldn’t be an issue if it wasn’t 10 minutes away, this is a disgrace and all I can do is complain and get nothing for it, embarrassing!
Nathan . 2025-03-16
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Fast service, well presented food, lovely helpful staff, clean and nice vibe
Cheryl Pickard . 2025-03-15
MORE AT Google
no delivery again 2nd time this has happened absolute shambles
Robin . 2025-03-14
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Quick service, got here in no time, and food was great!
Jacob . 2025-03-12
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Did not receive order. Driver could not speak English.
Keith . 2025-03-10
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The worst McDonald's I've ever been to! How is it possible to be this slow when there are only 2 people waiting for food! I could've cooked a full English for myself by now (if I wasn't in a hotel, I would have done!). Our drinks were poured and sat there for 15 minutes before our food was ready. Honestly, just awful. Fast food this is not! ....and they had no ketchup, lol :(
Lee Calcutt-Scott . 2025-03-09
MORE AT Google
Where is my food waited hour and half
Josh . 2025-03-08
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I think it’s really nice of them employing special people but please keep them off the burger section. Looks like a toddler has stacked it and got a bit trigger happy with the mayo.
Courtney Whitehead . 2025-03-05
MORE AT Google
The quality has declined, the French fries are too old, and the spicy chicken burger has a strange taste.
xiao li . 2025-03-05
MORE AT Google
Good service, good food. One of the better McDonald's. Not many people inside.
N.D. Y. . 2025-03-03
MORE AT Google
Food was cold, dips for chicken items missing. No napkins.
Darryl . 2025-02-21
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Food arrived ice cold, 30-40 minutes later than accepted order time. Awful experience
Dave . 2025-02-17
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Absolutely crazy! There was a homeless gentleman eating from the bin! Madness McDonald’s is operating like this!
mark a . 2025-02-08
MORE AT Google
Very good wraps we don’t have them in belgium, burger was not cooked right and was not crispy, fries are also better in belgium. Lot of homeless people in the evening. But very nice interior and nice music
leptoo44 . 2025-02-05
MORE AT Google
All drinks ordered had spilt during delivery mozzarella dippers and nuggets was not received. No extra cheese was added in the mcchicken sandwich. And the cucumbers was not removed from the sweet chilli wrap. The food that had arrived was also very cold. Overall I am absolutely disappointed by the quality of my order and I would appreciate if a full refund for the order was given as it was absolutely appalling
Aman . 2025-02-02
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I asked for cheaseburger with just cheese and meat and got normal
Oli . 2025-02-02
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half of my order was missing and i got no sauces with my nuggets
Kirsty . 2025-01-30
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Muy mala calidad. El restaurante no estaba ocupado. Pedí un filete de pescado que era tan delgado y seco. Se había recalentado o se había mantenido durante algún tiempo. No volveré.
JennyA53 . 2025-01-22
MORE AT TripAdvisor
Probably the best McDonald's I've had in years. Usually you're lucky if you get hot and fresh fries or burger, my entire meal was hot, fresh and delicious! The staff aren't bending over backwards to accommodate anyone but they certainly know what they're doing. Didn't have to wait too long either
Tom Smith . 2025-01-18
MORE AT Google
Abajo huele a orina y no estoy sentado cerca de los baños. Esta es la segunda vez ahora. No recibo de nuevo en la máquina de autoservicio.
K E . 2025-01-17
MORE AT TripAdvisor
I want and demand a refund because of the horrible customer service and bad quality of food
Lisandro . 2025-01-17
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This had to be one of the worst McDonald's for cleanliness. As soon as you walked close to the stairs leading down to extra seating and the toilets, the smell of urine was ridiculous. My partner went to the ladies toilet and walked straight out, said none of the traps were clean and all disgusting. She spoke to the manager who asked someone to sort them out. Meanwhile she was asked to use the disabled toilet of which she said was also not clean but better than the main ones In respect of the food, the muffins on the sausage and egg breakfast meals were rock hard. It was like biting on a piece of rock from the seaside. We didn't raise a complaint as we just wanted to get out of there as quickly as possible. Which meant I had to endure the toilets before leaving. The men's looked lije had just been cleaned but there was still a strong smell of urine which may have been coming from the ladies. Shame standards slipping in McDonald's. Seems to be happening all over since some idiot changed them from fast food with the food ready in the shoots.
Ron Norman . 2025-01-09
MORE AT Google
Dried up / overcooked chicken Awful
John Sunderland . 2025-01-04
MORE AT Google
Este Kip necesita ser apagado. Olor a orina. Esperó más de una hora a que le dijeran a un Big Mac que no funcionaba. Gente ignorada. Rubia manager de cola de caballo lo peor que he visto. Todo el personal tan grosero con la gente que esperó más de una hora por comida que nunca se pidió. Inmersión absoluta, McDonald’s a Kip.
GoPlaces49151400619 . 2024-12-30
MORE AT TripAdvisor
Food was not delivered and I was left in the cold alone waiting in the street as a single female
Mason . 2024-12-29
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Even though it’s only a Mc Donald’s, the service was great. The security guard was extremely accommodating as well, as we’d been out for a few drinks and needed the toilet. He told us where they were and was so polite and friendly and said bye when we left. The food was lovely as well. Cooked fresh and tasted great!
Simon King . 2024-12-29
MORE AT Google
Unfortunately. Very Busy Despite ordering "online / via the app," Some items are unavailable
Lee Bradley . 2024-12-27
MORE AT Google
Best of local McDonald’s However it would appear a large number of people come in off the street only to use the toilets, maybe this is why they are not perfectly clean all the time Posters should be displayed notifying people that toilets are for customer use only
Stuart Milne . 2024-12-24
MORE AT Google
Ordered sauce that never arrived
Mark . 2024-12-23
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Food was very cold. Fries looked and tasted like they had been cooked and reheated a few times. Didn't accept the large coke as it was spilt and literally gushing out of the brown bag which was a out burst open!
Cassandra . 2024-12-22
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Ordered at 3:40am and our order was accepted, then our order said preparing for a while, at 5.30am we contacted Deliveroo that our order has not arrived, it is now 5.56am and Deliveroo has cancelled our order saying the driver reported the store closed, but they accepted our order previously? :(
Louisa Roberts . 2024-12-20
MORE AT Google
Took nearly 2 hours and it got here cold. Boxes damaged.
Ewan . 2024-12-20
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if i could give 0 stars o would. the deliver time kept being push back, then brought forward and brought back again. I think it was over an hour for a deliver. when the food arrived, the juice had leaked. there was no sauces that were ordered and the food was just awful. It was as though the food had been just sitting under a heat lamp. the chips tasted like they had been reheated and were awful and crumbly. the burger buns were dry. basically the order were just went into the bin. over £25!
Allanah . 2024-12-20
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Food was freezing and soggy. Absolutely vile
Colie . 2024-12-16
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I called asking if it was furry accessible and i asked incredibly politely and she just completely hung the phone up on me!! As im a furry (grr/bark) i find this highly offensive and all i wanted to know is weather it is accessible for a furry like me to crawl and express my true self! Extremely disappointed
Harriet stoker . 2024-12-15
MORE AT Google
Delivery driver dropped my food on floor drinks were spilt everywhere and food was ruined from that
Tyler . 2024-12-15
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Why did the delivery driver want to know the price of my hotel room ?? None of his business and not relevant at all
Paul . 2024-12-13
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It's McDonald's! You know what you are getting!
Simeon Knights . 2024-12-06
MORE AT Google
Took 2 hours for the food to be delivered at which point at 1.30am, I’d gone to bed due to having work the next day. No contact from just eat or the restaurant to inform me of a 2 hour delay. It was one simple order. Then have the audacity to charge me for the order saying it’s been delivered when I never got it, embarrassing service. Won’t be using just eat ever again.
Tom . 2024-12-05
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A bit crowded,in the center of the town,I think more staff needed for keep up with the speed and a bit more training as well. I costumised my burgers as always,but recieved the standard version anyways,and waited way too much for service.
Peter Erdelyi . 2024-12-03
MORE AT Google
had my first double sausage and egg mcmuffin today never had anything from the breakfast menu before so i didnt know what size things were - good job i didnt order 2 - i was stuffed for hours afterwards although i appreciated the herbiness of the sausages the neanderthal part of my brain thought a good dollop of brown sauce might help ill be back
Peter Norton . 2024-12-01
MORE AT Google
We had to wait 20m just for a coke and a flatbread cold food DO NOT GO THERE
Connor . 2024-12-01
MORE AT Google
Food was incredibly cold. They forgot all our dips. And they just kept pushing the time back and back and back.
Ben . 2024-11-28
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my nan died eating a Big Mac she had a stroke due to the cheese jk but too much cheese in big mac
Daniel Smith . 2024-11-26
MORE AT Google
this order was not delivered to me.
Samuel . 2024-11-26
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Young lady on the till got my order wrong not once but twice. Food wasn't overly warm and there were 3 or 4 staff stood doing nothing whilst the restaurant wasn't clean.
Paul Stevenson . 2024-11-25
MORE AT Google
5 stars as they didn’t give a southerner the chips he paid for
Connor Birtles . 2024-11-24
MORE AT Google
No order received AGAIN! Second time from St Anne’s Square now.
Tre . 2024-11-20
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Far too greasy (more than normal).
Robert . 2024-11-17
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Absolutely shocking. Waited over 2h for my food and had my meal missing. Already had to cancel one order due to the fact that one of your drivers collected our order from McDonald’s but had not has not said he has collected our food on the app so i had to call the store for them to tell me this so me to cancel the order and re order again
Nikola . 2024-11-17
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Friendly staff Efficient service
nicola madden . 2024-11-13
MORE AT Google
Looking forward to a mcrib but it was disgusting couldn't eat it had these before at other McDonald's and they were delicious
Stella Conlon . 2024-11-11
MORE AT Google
One of our drinks was completely spilled as they didn’t put them in a holder for the driver and we didn’t get any sauces we ordered
Izzy . 2024-11-10
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Probably the nicest of the 4 mcdonald's in town. Unfortunately they don't do table service and only a few seats on the ground floor. Seating available downstairs. Staff are friendly. Food is like every other mcdonald's
Lauren Gallagher . 2024-11-09
MORE AT Google
Food could have been warmer. Coffee good.
John S . 2024-11-07
MORE AT Google
We didnt get the dips with mcnugetts
Vito . 2024-11-03
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Food is terrible chips taste like they have been left on the side for hours and are freezing burgers looked like they have been chucked together from the other side of the room pop is flat and warm joke !!!
James . 2024-11-02
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Ordered from JustEat. All burgers arrived stone cold. Complained to justeat and they refused to compensate. They've also deactivated my account and removed all orders on my profile. I will take this further because its unacceptable and they have literally robbed me.
Nakashian . 2024-11-02
MORE AT Google
3rd time again having breakfast wrap with no bacon!!!! Not that it isn't available or any other items forgotten. Just won't be put on the wrap by server. I've rung and got told it's a skinner piece like no there is nothing I've opened it. I call in on way to work, I don't have time to running back. Sort it out McDonald's. If I order a breakfast wrap I want all the items!!!!!!!
amy hendrickson . 2024-11-01
MORE AT Google
Two fillet o fish burgers - both fish burnt to the point where they were nearly crispy , thin and soaked in oil . Even the dog wouldn’t eat it so it ended up in the bin . Food waste should not be served to customers . Appalling experience
Anna . 2024-11-01
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Pedí 2 cafés, pero el personal simplemente los dejó sentados a un lado, mientras llamaba a pedidos posteriores. Eventualmente pregunté por ellos y el tipo fue tan grosero conmigo. Absolutamente repugnante manera de tratar a la gente. I ¡Basura!
CMC P . 2024-10-30
MORE AT TripAdvisor
The rider spilled the drinks and tried to hide it
Saad . 2024-10-26
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Good place to take your kids for a dinner out
Darshana Arunapriya . 2024-10-24
MORE AT Google
wrong order no items for what I requested.
Christopher . 2024-10-24
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The homeless man that hangs outside in the evenings asked me to come home with him. Absolutely hilarious would recommend. I spent a fiver cuz I gave him one.
Charlie Clarke . 2024-10-22
MORE AT Google
order arrived 3 hours after we placed it. At this point we were in bed. seeking refund
Aaron . 2024-10-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Unexpectedly absurd, rude and impolite behaviour of the guy taking the order. Also the order even after being paid for wasn’t ready and was asked to wait even after being asked to wait for 10 mins earlier when given and later on told after 20 mins that the order wasn’t punched in and was asked to wait again for another 10 mins. Hope this can be looked into and worked upon by the staff.
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The year was about 2020. I was just wondering about the different shopping centres in the north of England and perhaps how they really compared. When I found myself in Manchester for the afternoon. I made a B line for the half empty upper floor foodhall and ordered a burger. I was soon aware of a large gang of maybe 15+ young men. They all looked dark skinned or brown. They sat next to me but not all of them were eating burgers. My table was facing theirs but I found it very difficult to look at them without feeling worried that they were all going to try to talk to me at the same time. Or just leave me dangling over the balcony on the high part of the upper landing. Like a scene in the racehorse jockey Frankie Dettori's autobiography. Needless to say I felt very scared and soon departed the building. I felt a dizzy spell or a vertigo attack or something. Through the thought of being dangled over the balcony like a puppet master's Muppet for the afternoon ❗
2268 Opinions
DO NOT USE THIS MCDONALD'S. by far the worst place I've eaten EVER. it was absolutely filthy. Litter everywhere, torn seating and the staff we're rude. No order screen and the staff member calling out the order numbers must have had tonsillitis or something nobody could hear them even when stood at the front. A Father and daughter came in and chose a table whilst waiting after about 15 minutes the daughter went up to see what was happening with their order and it had already been called and was put back on the tray behind the counter sat going cold. I can't say enough bad things about this place so just save yourself some money and go elsewhere
203 Opinions