Mcdonald's Restaurants in Preston

It’s been 3 hours from when my order was ment to be delivered .I called a helpline and they said they would re send my order but it been around 2 hours since then . This is the most disappointed I’ve ever been and after this I don’t think I will order from here ever again this is the worst Ive ever been treated in a fast food place that is saying something.i will NEVER be ordering again

Delivery was fine.Food was cold and soggy. I want a refund

Food ordered at 1215 delievery at 2. Kept changing delievery time food arrived cold best things were the drinks

Absolutely shocking food delivered. Kids happy meal missing chips?! How do you miss literally half the food out of it? The chicken burger was rubbery, chips were hard and dry, and mozzarella sticks dry and overcooked. Everything went in the bin!!! Not happy with whole order

Frier gate McDonald's full of useless tw*ts every single time my order comes wrong. Sort yourself out, it's literally on your screen what needs to be sent, surely it can't be that hard

All the food was cold the drink had spilt everywhere . Was disappointed considering you’re only down the road not sure why it was cold..

Parts of our order were missing yet again. I ended up cooking for myself so the rest of the family could eat. A partial refund that you have to wait a week for is unacceptable.

I did not even receive my order again this keeps happening to me and worse about it I even put a note to make sure it comes here and make sure please ask for the code and what happens I received no food for my family. It’s not even a mix up it seems purposely done as I even put a note and my address is on the app so how did I not even receive it no one will answer it.

Driver was brilliant right outside door

Food was still hot and no drink had been spilt first time that’s happened for me

completely different foos than what I ordered

The food was cold didn’t look cooked and I’m pregnant so big problem , my hot chocolate was all over bag & straws , forgot one of m flurries which upset my child with needs

Worst fries I’ve ever had. Stone cold and stale

Food piping hot, nothing missing

I was worried about the young people who I've seen hanging around here, and it was great to see that they have a bouncer on the door restricting access to adults and families. Some people had to show ID to gain entry, presumably it was over 18s only. But I won't be returning any time soon, I could do without taking my young children to a place where we have to wade through people arguing to try and get in and I can imagine it gets quite aggressive at times

Delivery shock can’t follow simple instructions what is the point in have a note option if they don’t take note of it

Love mcflurry ice-cream, was nice evening treat, delicious

The delivery guy spilled the drinks in the bag so the bags was dripping all over also the limited edition stormsy stickers wasn’t in the bags n the bags wer open when the delivery guy passed them over and all he said was oh I don’t know luckily the food was in a different bag so the food was fine but the drinks had been spilled n the lids was in the bottom of the bags !! Not happy really !

All drinks split, all foods cold and wet, hash browns broken, sandwichs not wrapped properly and rude delivery man

it arrived Luke warm we were very disappointed

i ordered my drink 15 minutes ago and it still isn’t here. NOT PLEASED

Delivery driver went to wrong address and kept asking me to come outside when he wasn’t there, he finally arrived and banged on my door. Food was cold and no syrup with my porridge

never showed, appeared as delivered but never was

No straws no sauces. Again. Useless

Very disappointed with my first time ordered through Macdonald app . Food was not hot and fresh . Happy meal gone missing and salad dressing missing too .

Was missing one hash brown. No ketchup in the wrap

food was stone cold ice cream melted

The entire wrong order was delivered. A horrible day has now become worse.

All the food was cold, the hot chocolate was like water

2 Big Mac and fries and mozzarella absolutely stone cold hardly any sauce and lettuce and yet again no sauce with mozzarella!

food was cold and I have had to re-heat both meals

No fries but was compensated with sweet treats, both Big Macs were over prepared and falling apart. Hot chocolate was spilled

Missing more than half of a £50 order!

Very quiet in the morning. So you would expect quick service. NOPE. 10 minutes to be served my coffee.

The delivery was really fast but the food was barely warm

Driver nearly gave my food away. Food was cold when it arrived

Hey it's a McDonald's, what can you really say. Clean & tidy, friendly staff. Pretty much par for the course I would say.

WRONG ORDER DELIVERED AGAIN. TRIED TO TELL COURIER. WASN’T INTERESTED . JUST GOT ON HIS BIKE AND DISAPPEARED FASTER THAN LEWIS HAMILTON. SO NOT ONLY NO TEA ! BUT HAVE TO WAIT 5-7 FAYS FOR MY MONEY BACK. WILL NEVER USE AGAIN

Everything was very nice and the staff was very helpful

Fries was stone cold and the drinks from both meals were missing from the medium meals

My favourite McDonald's in the North West. Never had a single issue here. Really fast service and food always perfect. Been coming here since 2018 and still great. Love this McDonald's so much!!

50 minutes wait to receive 3 of 4 items.

I have waited over 2 hours for chips that were cold, and a coke that was spilling everywhere

Food freezing cold and just eat gave a small refund of £4 for £22 order

completely wrong order..... nothing I ordered came waste of £32

We ordered so many chips and drinks and nothing was delivered correctly

they didn't put a toy in my sons happy meal

Sensory overload. Many alarms sounding and seem to be ignored. No service. Asked for my order to be taken. Two persons looked at each other, looked at me, didn’t respond in any way and walk off. Strange way to run a business but I guess when you’re the largest chain you don’t need to worry or care about the customer’s experience.

Part of order yet again not included

my sandwich seem to have a bite mark into it

Food was stone cold and wasn’t enjoyable to eat spent £26 on my order and didn’t eat it because it’s cold

If you get a drink from McDonald’s, don’t use the lid. They are diseased. My baby got impetigo off it around his face. It’s a bit like what happened to Mcdonalds in America in the 80s check that out.

I ordered sauce but none come fuming

Waited over 40 mins for my order & was cold by the time they found it. Useless manger needs sacking letting teenage boys run into pregnant women throwing stuff around!!! Seriously pussed off I wasted 20£ here

food came cold like it had come from a freezer . wrap came with no salad or bacon it in .

Large fries were half empty and no seasoning

There is no sauces this is happening everytine i order and i order a lot there is always somthinf missing

missing items again. never ordering from friargate mcdonald’s. terrible

Chips were abit cold but everything else was fine. The new double chilli cheeseburger is so nice

It was great! I never get fries that are hot to the touch. This driver should be given a bonus!

Missing a burger and food was freezing. Didn’t even get a refund for the missing item 🙄

once again order was missing items 🥲 no sauces, no drinks or mcflurries that were ordered. this mcdonald’s has the cheapest delivery free to my location but it’s honestly not worth it considering they constantly miss out items and deliver cold food. if you are able to order from a different location definitely do so!

Possibly a very dangerous place despite there being a security guard working and police nearby (who are all there for an important reason: it's a dangerous place), so my advice (sadly) from experience last evening 5/12/24, when I was maybe being targeted for an attack: I don't advise you use this store to avoid possible violence. Most people are ok, but it only takes one young thug to ruin your night or your life, it's not worth the risk. There are plenty of other burger bars and fast food places that cost a little more but don't have this kind of problem because the owners wouldn't put up with it. Or get it delivered, then it doesn't taste good does it, but you won't or can't be threatened or attacked!

Happy meal burger came with mayo and lettuce on when I asked for none on and the mc cheese burger came with only the bun, chicken and lettuce when I asked for it to be without only without bacon and without pickled onion chutney also the chips was cold and soggy

10/10 experience on this one, food and delivery time both spot on

All food was cold no straws for drinks

did not receive the entire order. the latte was missing

No sauces no napkins no straws

received my drink less than half full. absolutely useless sending drinks with the cyclists with boxes on their backs!

forgot all the dips. was dry and unsatisfactory aswell as being cold

No sauces, half of a drink and luke warm

The cookie was so hard it’s clearly not fresh

every time i order from here is comes stone cold and missing items i think they have chimps working there clearly cant read a order

The food arrived colder than my fridge!

Slow workers missing half my order as usual

food was cold again last time I order 😩

The mc rib had way to mutch sauce on unedible and the delivery driver parked at the other side of my complex n wouldn’t come to me

the driver didn't know where he was going, my drink was everywhere and my food is cold

I've not received this order yet it days delivered

Not enough staff. Tables were dirty and food arrived cold.

Order was missing all the burgers just got chips not happy!

Burgers were cold , fries were cold , ordered 3 barbecue sauces not of them in the bag , and got a cookie instead of mixed berry muffin !!! Awful and the driver wasnt pleasant. I can understand it’s raining while I ordered this but extremely poor . No exaggeration for the whole experience

Be prepared to wait a ridiculously long time for your food

Just been done up people ordering foodnext to where u are eating made to feel like you are being spied upon

Everything arrived perfectly in my order even the drinks stood hot !!!

Food was cold yet again no napkins or straws again

Cold and missing half the order

New refurb is clearly to get people out the door. They've replaced all the soft seating with much harder benches and wood chairs, clearly in attempt to get people to eat and hurry up out the door by making it uncomfortable to stay. The problem is now I can't bring parents as the chairs are all uncomfortable for them at their age. Frustratingly obvious cash grab to get people not to stay too long

Good vegan options. Spicy veggie wrap is only £1.99 on Monday's and Thursday's. I can also recommend the mcplant burger and you have the option to add an extra patty for a small extra cost.

Mc muffins are always good but the breakfast wrap they're horrible, not sure what that potato thing is inside but it smelt and tasted horrible won't ever order that again that's for sure

incomplete order, drink spilled all over the place. rubbush effort for a simple order!

The queue for collection is super long during midday. Tried the limited edition McRib. Isn't worth the hype but is still good

This is the pits of the McDonald's estate. Food was cold, thrown into a bag in the worst fashion. Only 1 member of staff I saw that had anything about them. Ordered "eat-in" but it was shovelled into a takeout package.

food was stone cold, not happy at all.... you buy takeout as hot as it comes, didn't ask for it to be frozen

Not great at all, ordered pancakes and syrup, the butter and syrup came but not the pancakes. How can they get it so wrong, it's not difficult to do a quick double check before the bag is sealed

It arrived cold as the delivery person didn’t know where the house was, my food is stale and is awful. I have spent £30 on this and am not happy at all!

Food was cold so unedible Due to delivery bike not finding my address and could not communicate this to him due to languge barrier Would please like a refund as i couldnt eat it thank you

Quick service despite the usual ebike hurdle event outside, place was immaculate and very tidy, toilets spotless. Didn't matter to us but didn't seem to appear on the app. Excellent.

For some reason since the refurb they've removed the power sockets which is no use for people like myself who use it to grab a coffee and work, odd decision.

Never showed up soo I’ll never know