Chesters chicken in Preston

Chicken burger expensive but very poor. They have nothing but lettuce. When I asked for a tomato, I found out that I could only get lettuce and sauce. The employee probably worked there as a punishment and was very unpleasant and dissatisfied. I wouldn't invite anyone because it would be a shame and it wouldn't be a nice atmosphere. The burger was quite tasty, but the meat wasn't fried in front of me. The meat was fried no matter how long ago, but it was heated.

Food is quite good, they just need to work more on the cleanliness of place.

I got some food from here at noon today. The fried chicken meat had turned bad. Rotton on the inside. I only took one bite and felt sick for hours. It smelt rotten and bad. If it hadn't been for my wife, who showed some mercy to you, I would have filed a complaint with the authorities.

Lovely and fresh Chicken wrap & chips

I have been give garlic bread with ham on it when I asked for a pepperoni pizza and my chips was half cooked I come here all the time and I am quite disappointed tbh

Always enjoy Chester’s, chicken isn’t great but the pizzas and garlic bread is a go to, chips are fantastic aswell. Don’t get it delivered though, the delivery takes a long time, so I’d recommend to pick up from spot.

food delivered hot and delicious as always, thank you

food was delivered hot, delicious as always, my kids favourite

Long wait if you go at busy time. Lots of just eat drives

I ordered 7 pizza meal today food wasn't good

Not impressed. Food was cold when arrived, had to put in oven for 20mins. Standard was poor!!

I had ordered the food at 10:25 and it had arrived at almost 12:00! The food came soggy and unseasoned. Really disappointed Chester’s.

Chester Chicken in Ribelton maintains a generally satisfactory level of hygiene. The handling of food, including preparation, cooking, re-heating, cooling, and storage, meets acceptable standards. The cleanliness and condition of the facilities and building are also generally satisfactory. Taste In terms of taste, Chester Chicken delivers well. The food is enjoyable, and the pizza is particularly good. Overall, while the hygiene and management aspects are satisfactory, the taste and quality of the food make Chester Chicken a worthwhile visit. Conclusion While the taste and quality of the food are commendable, there is a clear need for Chester Chicken to increase its hygiene standards. By improving cleanliness and food safety measures.

Ordered chicken and chips with chili sauce, may aswell give me no sauce at all because the tub was basically empty.

Average taste + pizzas are fresh but the chicken pieces and stuff are already made so..

Ordered a burger meal and it arrived with mould on the bun. Avoid at all costs.

always hot and delicious, our go to take away, kids love it, delivery driver always friendly and polite 5*

There was a bone on my pizza and I would like a refund

Had some requirements for my food, they made it just like I asked

Food quality was appalling chips wasn’t up to standard chicken burgers was not cooked long enough wasn’t crispy all the meal was cold very unhappy.

Ordered 6 wings and chips and we took out and when I started eating the wings I thought they looked a bit pink bit off coloured and then I put the light on and they were pink I called the manager and he said chicken is supposed to be pink and I told him that it wasn’t cooked he was very rude and then proceeded to end the phone on me

I contacted them a while ago about how bad their chicken was on their pizzas. It had changed to a powdered/shredded version? It is horrible, they assured me that I could get real chicken if I ask for it. That has the case until tonight when I tried to order and ask for it not to be powered/shredded chicken. They would not give me real chicken only the powdered stuff. I went to both moor lane and Ribbleton lane, both refused give me real chicken. I do not know what it is they are serving people but it's not chicken. I will contact food hygiene and environmental health to check you are actually serving chic

Absolute cowboy of a place avoid at all costs even after collecting food it’s still cold constantly all the time, it’s literally frozen cheap processed food you’d rather get a meal deal from Sainsburys, theres no hygine with staff always scratching their face. There is no food gloves being worn while preparing food, the store isn’t maintained, dunno how this hasn’t been picked up by health inspectors.

I have pictures to show how bad wings was it was smelly wings I ever experienced and and it wasn’t fresh but everything else was okay apart from wings

It's very tasty chicken, more tasty than in other places.

Everything was cold, and my pizza didn’t even arrive and when I called up the person just hung up on me

Absolutely the best take away, the food is always tasty.

Wet chips and cold chicken missing 1 drink

Food was great as always and was even 15 minutes earlier than expected. I Will definitely be ordering again in the future.

Fries was stone cold and the chicken burger didn’t even fill the bun also was dry and the mini mega meal chicken was dry waste of money

I never requested mince meat as add on topping. Spoilt meal. Veey disappointed

Ordered through Preston Eats. Delivery driver dropped off a can of Miranda and a cold bag of chips. I rang the shop and they put me on hold for ten minutes. I rang again and they put me on hold for another 15 minutes. I rang again and they told me the immigration department came for some chicken, so I asked if they could simply provide me with the meal I asked for and they told me they could do but they only have one driver and they don't know how long it will take. I then asked again to clarify what they were saying and they said two guys were taken away by the immigration department (?!). I said are they able to deliver my owed meal and they said they don't know. I asked for a refund and they said I could through an app I didn't order through. I just spent £8.50 on some cold fries and a can of pop. I emailed Preston Eats and have no idea whether I'll get a refund. I just wanted a chicken burger through a local takeaway service after a couple of beers before bed. I ended up on a wild adventure and have no idea if I'll get my money back. Would probably steer clear if I were you.

Pre ordered as stated don’t start delivery till 6. Came early so bonus. Ordered quite a bit but All food was spot on

Missing items , chicken that did show up was greasy and I don’t think that it even was chicken

The food was good but the the don’t even give free any sauce

Irrelevent how early it was their was a bone in the pizza, I rang to complain and they weren't bothered one bit utter shambles

Original burger meal was horrible, the chicken was under cooked and found a bone in it!!

Great service, food and delivery. Thanks

I ordered the food at 10pm to arrive at 12.40 when I returned home. The food still hadn’t arrived by 1am and was left on the doorstep.

Chicken was under cooked. Had to throw it all away. Waste of money

Saying my food was collected. Not by me it wasn't

The chicken is always do tender and delicious . So good I would give 10 strars

Food was burnt and cold. Completely inedible.

Pizza and chips become easily cold... Hope you will solve this problem. Thank you

As always lovely succulent, perfectly seasoned chicken, delivered within 5 minutes of the requested time.

Food was delivered and left next to the fence gate. No phone call was made. When went out of the house, food was already eaten by the animals

CHIPS WER FRESH PIZZA WAS COLD

The food delivered almost taken 1.30 hours after order placed. The pizza was very cold like frozen. There was no mayonnaise with the pizza.

Ordered for 6pm arrived 6.54pm. Delivery driver rang saying he was waiting outside the house but it was the wrong house, wrong street. Fries were hard and cold could barely bite into it and swallow, threw it in the bin. Garlic bread and burgers were stone cold. Then he asked for the name of the person who ordered it and got that wrong. Horrible food and we order regularly, will think twice before ordering again.

Very tasty, great delivery staff,

I ordered pizza but I didn't get it???

Chicken wasn’t edible. Chips freezing cold. Churros really hard not edible. All went in the bin

generally gives 3 stars for the first time. cold fries not salted, as for the pizza it's very spicy and cold. correct yourself because you have good food and this is the first time this has happened. as for the driver, he stood at the house for 10 minutes and I had to go out to him myself because he didn't even call me on the phone number

I requested they dont tie up the food in a plastic bag as the food goes soggy yet they did. They had packed everything into one bad and all the burgers were squashed The chicken was really salty. Uncomfortably so at points

Best Chester’s in Preston always gets my order right not like the other one keep it up guys

Then chicken was leftover refried and sold stale.

This was the best chicken I have had in a long time it was like having KFC chicken before they changed the recipe and went downhill.

Read my comments for the sauce etc and didn’t disappoint great job !

followed the food instruction order the way I wanted it.

Food turned up late, stone cold and a slice of the pizza missing! Called the restaurant and was told they don’t believe me. Disgusting service.

So good 😩😩 could eat it everyday

Thanks for a super fast delivery and reading the notes and sending the dips and salting the fries. Thanks. Prices are very high pizzas though more than dominos pizza.

After I placed the order I rang chesters and asked for no onions or mushrooms on the pepperoni pizza and for the quarter pounder burger to be plain with lettuce only. No veg was taken off the pizza and the burger was covered in garlic mayo. The kids would not eat them. The best thing about Chesters is the chips with red salt and a the chips were plain. Absolute waste of money!!

Staff are normally quite friendly, I wasn't really that hungry so I just got 1 peace of chicken fir 1.35p the only prob is there is hardly any chicken on it, about 2 mouthfuls IF THAT , for that price the chicken peaces twice the size , I wouldn't mind its only frozen chicken which they get for penny's

I ordered two pizzas, a wrap meal and 9 wings Firstly out pizzas came with one driver to be told by him that the rest of our food will be delivered with another driver in 10 minutes time and continued to ask us to pay for the whole meal with just the pizzas here. I refused and said no I’ll pay for the two items I’ve received but not for the food I haven’t got until it had arrived. 45 minutes/ hour later a guy knocked on our door with the wrap meal and wings to which this was now touching midnight the original order was placed not long after 9pm and was asking for us to pay! I’m sorry but again I offered to pay for the pizzas we had over and hour ago but I don’t want the food they have brought because I had to make other food at home to accommodate the people with no meal. He rang the shop ect.. and they contacted us demanding payment. Anyway after speaking with the restaurant it ended up with us closing the door and going back to bed he sat outside the house for another 20 minutes to which he took the food back to the restaurant. I will never ever order from this restaurant again. Terrible service and terrible pizza if I’m honest.

Absolutely appalling and disgusting behaviour by the delivery driver we who lied about waiting outside our house for 10mins !!! He should be investigated about his behaviour. Food was to be delivered between 9:05-9:25pm but he came round 8:50. We we outside our house and reached home at 8:51. We have the ringo bell outside which would have alerted us that delivery driver is there, humans he never rang the bell. And had the most disgusting and disgraceful attitude with my husband !!!!!!!! That’s just not acceptable !!!!!

Absolutely disgusting chicken that it couldn’t be eaten and was thrown away

I left a note specifically asking to call my phone number, due to having a baby that’s asleep, not only did the driver knock on the door, he banged as if it was the police, making the dog bark and the baby cry. Not happy with that service, but again the food delivered 👍🏻

Driver was extremely rude and aggressive.

The pizza was burnt you couldn’t even pick up a slice without the top fallen off, couldn’t eat it! Burger was very tough

All food was stonr cold and swetty

Didnt like the pizza. Too greasy. Could hardly tell it was pepperoni. Tasted more like cheesy garlic bread with a tart tomato sauce. Wouldn't buy a pizza from there again. Was left disappointed and with a fatty taste in my mouth I couldn't get rid of, even after brushing. Stuck with the chicken.

No BBQ BASE EVEN A 4 year old wouldn’teven eat this is rubbish , my mate tiff is disgusted at your pizza and lettuce was so soggy! Also fake red salt looks like it belongs at b&m

No sauces for big order ..... and no red salt on chips ..... shame on you for greedness .... never going to order from chester again

Only half a pizza received, absolutely shocking

Told me the driver had already arrived at my house, and that he had called me and was unsuccessful so the driver left , I never received a call. Which hadn’t happened, then I called and The person on the phone said I’d have to pay the driver privately for him to come back when I explained that simply wouldn’t happen as I’d already paid for delivery they “came back” and called me which went through Sup par service and rude, food was advrage at best

Chips could of been done a bit longer but over all was good x

Received delivery 90 mins after placing the order. Pizza was cold.and no red salt on the chips. Awful.....

Always good food from chesters!

These guys get good rating from me because until august they used to make fantastic pizzas in a chicken shop. Now even the chicken whilst it's better than kfc it's priced at some kind of Park Lane London price and the pizzas have really gone down. Sad because I loved this place but stopped since august as you get a few chances but only a few. Then it's time to diversify. Preston is full of rubbish compared to east lancs food wise but all we all for is some decent place with consistency on food and price. Soon it's going to be 10 quid for 2 piece chicken meal here I think. It is better than kfc

Chicken dry and funny smell to it

Chicken tasted as though it had been sat around for a few days and reheated then dumped in a box with the fryer oil poured over.

Not had Chester’s in ages but it was fab!

Every item was cold. Chicken and pizza were hard. Only positive is the can of Pepsi was cold

Average food burgers over done and warm chips hot delivery time longer than expected but probably due to being Friday night app gave wrong info so called up for accurate times overall rating compared to others would be average nothing special

Food cold when arrived, couldnt get through on phone

good was cold, pizza stuck to the top of the box, fries were good. delivery was delayed

Bit greasy but got it down my neck anyway. 👍

I don’t usually leave a review unless I’m not happy about the food or service, which is now the case. First my order didn’t get confirmation so it was cancelled automatically after waiting for like 10 minutes stuck on the screen. So I tried again and they finally accepted it. I received the food but it wasn’t that good like it used to be. Maybe some new worker made the food? And if that wasn’t bad enough, there was a delay in food arriving late. I’ll be ordering again in future but if it’s going to taste just like this, then I won’t waste my money ordering again.

Great pizza thanks Chester’s 10/10

Food was shocking and came plain

Best pizza in town!!! Thank you 👍🏽

Delivery driver didn't come to my house first time said he couldn't find my door number don't know how because there's a number 4 on it then came 30 mins later food was stone cold and chips very undercooked absolutely disgusting.

Not ordered from here in a couple of years so thought I would give it a try. Definitely gone down hill. The chips were rock hard, the chicken skin was sloppy and flavourless. Would not order again.

Chicken wings were good but the pizza was cold

My food came and it was freezing not eatable the pizza was cold the chips were , burger and wings.

Cold pizza’s. And unhappy with service. 30 Minutes late. Ordered at 6:40pm got delivered at 8:25pm :( :( :(

Arrived at 8 30pm, placed the order an hour before. Food arrived cold and had to throw fries away.

Couldnt eat the burger as it was quite cold and the chilli cheese didnt taste right but the pizzas were great

chicken wings getting thicker and oilier