Burger King in Preston - Phone Number, Reservations, Reviews

Good food but unclean floors and tables and slow service even though there was nobody accept from me ordering

Nice to Eat in or Take Out! Always amazing food fries never soggy, burger cooked properly, Bacon and cheese fries are amazing aswell! Melt Burgers both beef and chicken are nice and would highly recommend if you are leaving Blackpool to go somewhere as it’s only a 10 minute detour of the M55.

Asked to speak to manager whose name was Monika on her name tag and she was very unprofessional and disrespectful. All the good fast workers are gone and have been replaced by young clueless kids. Skill issue from the recruitment team. Overall the worst restaurant in Preston by a mile.

Standard whopper meal. Was OK....

Staff need to learn some manners and in definite need of re-training... Service absolute despicable 🙄

Always problem with vending machines and ordereing machine . And staff attitude is very bad they dont know what customers service is . See the picture below after two weeks of broken machine .just now they starting the repair its shame for this mighty brand burger king.

ordered the chicken ceaser burger with no bacon, it came with bacon and then had chilli jam on it the complete wrong sauce 🤦‍♂️

delivery driver good. Burger came with mayo when I selected NO mayo. Not the first time. Please do better.

Unfortunately it seems there is a complete lack of supervision or training. I was sold flat coke. I told them the coke is flat. They said nobody else has complained. I asked for money back. The shift manager (by badge, not skillset ) processed the refund without saying a word or even looking up. The refund was processed as 'ordered wrong item' so I guess the boss will not see the complaints. Went to McDonald's at Asda instead...happy smiley staff and manager!

Busy with just eat orders (there were other delivery companies) so our food was fresh and hot. The young woman who served us was very efficient and polite. We chanced it this time as previously the service had been appalling. However they were brilliant tonight, faith restored.....although to be fair we do not eat there often

Sort of hit and miss. Food however is always edible. Try not to put tooooo much tomatoe sauce. Plus a big one here, the lids do not fit on small beverages so ask to be put in large cup. This should be sorted out. 👌

Food nice but on the cooler side

my drinks was half full and the burgers was cold

Took 1 hour 20 mins to arrive food was missing and the items we did get was freezing cold, very disappointed

As always Burger King knocked it out of the park ! Food was delivered hot and early

This was my first time at this place and I will never be going again!!! After waiting nearly 30 mins in store for the food it was cold and tasted awful the staff were rude and unhelpful and to add insult to injury I watched one of the young lad push down the bin with his hands as it was full and then without washing them started bagging up the other customers chips overall this was the most appalling place we placed 3 orders totalling over £60 and I am so beyond disappointed 😞

Great staff, amazing experience.

Just Eats and Deliveroo takes priority over customers queuing - When I suggested would it be easier if I ordered Uber eats for delivery to my table did I finally get served

lovely meal will be ordering again service great thank you

Getting worse food always missing

Highly recommended. Staff were friendly. Service was very quick.

saida looking fo4 a driver the whole time

Missing onions rings and burger was bagged sideways so immediately fell apart when taking it out.

All the food was cold and very stale in texture. I'd call this overpriced cold garbage and they should be ashamed to even send this out.

The drive thru may as well be scrapped! They always get you to park up, and the last 2 times i was waiting over 15 mins to then go in and they have my order sat on the bench.

Order time changed 3 times, food was cold on arrival and I ordered a Diet Coke and received full fat which I can’t drink. Very poor service and would not recommend or order again

i have still not received my refund from this order I had to bin the whole thing because of how cold it was

Halloumi fries are just amazing!!

Items missing again what a rip off, kids got no food.

Nothing has been delivered!!!!!

Food is cold, delivery driver said he had to wait half an hour at the shop for the order, I ordered chips with cheese and bacon and got no bacon, payed for 9 chillie cheese bites and got 7, asked for bbq sauce to be taken off one of the burgers and it was still put on.

Driver did not show and not have the tracker on

Very good service and the staff is very very good

Everything was cold. Probably the coldest I've ever had food delivered. Stale burger buns, cold stale fries, cold and soggy burgers. Not worth the price at all. Won't be bothering again. Food was delivered quickly though, so props to the driver.

Dry burger, staff incapable of taking a face to face order. Won't be returning.

say they delivered not been here whats going on not first time but will be last . i want a refund please fed up

My food was late and when it arrived my fries was stone cold and my burger wasn’t also quite cold, the food was nice as always but It wasn’t as enjoyable as it would of been warm

Missing items form order, sadly this has happened the past three times I have ordered from this restaurant

Better than the McIdiots that always get my order wrong

Food is ok/average..service seems to leave a bit to be desired and trouble understanding orders etc at the drive through on many occasions

Not a good experience on our 1st visit. Waited over 30mins for our food it wasn't busy when we arrived and the drive through wasn't open. Ladies toilets were dirty and hadn't been cleaned. Food when it arrived was good but not worth the £22.58 that I paid. I was about to ask for a refund when it arrived. Young man on the till was apologetic. The screens were down and I think he had forgotten to print a copy of our order for the kitchen. Hence the wait. Don't think we will be rushing back.

My kids meal had no fries and the large fries were barely any.

Cold fries, only one patty on a double and the peppercorn chicken burger was tiny!

Ordered chicken nuggets didn’t get any

Completely wrong items I ordered and the food was stone cold I will not be ordering from there again just eat has been nothing but disappointing and wasting my hard earned money on very in happy

Poor all round, poor food, poor service, all round bad

Food was nearly an hour late, got here and absolutely everything was stone cold, total waste of money!!

It's not called Burger King for nothing.

Went through drive thru, fast service and lovely staff

What great staff and great food. 100% recommend

Late, cold and missing my burger (peppercorn angus)... not impressed. Cost me £30 something quid and I don't even have any food. Giving a partial refund isn't acceptable. Won't be ordering again

Missing the extra patty and BBQ chicken not what I ordered

Outstanding food burgers were fantastic the fries were far better than McDonald’s.

You haven’t set the two monster drinks

Ordered via app to be delivered, missing whopper and no way to get intouch with store at fulwood Central, I kept ringing for over half an hour, nobody answering so i left to messages. It cost me over £20 for 1 burger, 2 fries and a portion of cheese bites. McDonald's next time definitely .

I asked for caramel chew ice cream last time and got four chocolate ice creams which I didn’t like

2nd Time missing items from order

Visted last saturday. They had one drive thru on and another 2 people sat in already earing. Walked in and the staff were too busy talking to notice, ordered my food, my burger was barely warm, and they forgot the chips in one of our meals. They had nothing else on, just too busy doing nothing. The day after my other half was being sick all morning from chicken she ate, that was the only meal we had different in the 48 hours leading upto this she mentioned it tasting funny but you don't expect them to not cook food incorrectly at a fast food chain. I've tried to speak to someone from Burger King regarding this but no replies in a week so I feel its time to pop a review on here.

Great quality food as always ! Friendly driver also

Ordered at drive through Didn't include all items in the bag. When I rang up I was told I could drive another 20 minutes back with no hint of remuneration. This has happened MULTIPLE TIMES. Poor service.

Visited with my 4 year old who was disappointed she didn't get a toy in her "Happy Meal" and that they had no cardboard crowns.

Whopper Wednesday £1.99 if you have the app

The staff are brilliant very friendly and polite. Also very clean restaurant.

Usually very quiet here but staff don't notice customers or want to interact. Standard burger king food when you get it though and the place is modern Worth noting if you turn up at 8PM they won't let you sit in. Take out only

Got the wrong stuff with my order and wrong drink. didnt get anything i ordered but the correct burger its not the drivers fault its the restaurant. thank you

quality food and prompt delivery . thank you.

Very disappointed,I waited 5 min in drive threw , nobody turned up . Then I drive to window , the lady told there is complaint with mic & she was rude to me , force me to go around all way and come back Am just highlighting that WE ARE NOT HER SERVANT

food all cold. paid for cheesy fries and got the smallest drizzle over about 5 fries. very disappointed.

Food arrived stone cold and minus a drink.

Slowest restaurant in the city, order today and est tomorrow

The bacon double cheeseburger burger meal did not come and was also missing chips very disappointing when I paid 32£

Gave me the wrong flavour of Monster and didn't include the extra burger patty that I'd paid £1.30 for.

Delivered in a timely manner minus the dip that had been paid for. Yes, I got refund for the dip but the omission does the fries and other dippable items so there is that. Plus why deliver hot food in the same bag with the ice cream?

Ordered food like 7 items and only received 2 items this is a joke. People dont care who work in Burger king. This is a Joke!

Good service great management and staff.

I got sent the wrong order completely

Bought a cheeseburger absolutely horrible, tiny and cold, rubbery cheese. Not worth the money 😞😞

Took my order on the drive thru made me park out front and wait which was fine till it took 20 mins considering I was the only customer I thought this was a long time then for them to miss a whole meal off and accused me of lieing even tho I got my drinks for the meal they missed it was absolutely shocking they couldn't find my recipe and I had to the rebuy the meal they missed... shocking and lazy to be honest I usually love BK aswell but this one is the worst i've been to just 3 young teens that didn't give an F as long as they could play on the phones

Some of the worst service I have ever experienced at any fast food chain. Absolute disorganised chaos inside, slow service, slower order readiness and staff more interested in their conversations than their jobs.

Food was nearly cold when it arrived

Food cold and missing a meal not recommended to anyone to be fair

Staff were lovely, but what's happened burger king? Burgers tasteless, needed to play find the cheese, the buns taste like a washing up sponge paid 16 quid for 2 burgers and some chips, that's me done, so many new burger places popping up fresh is best

Half the order was missing.Iwant a refund and the food what was delivered was cold

Order wrong incorrect items arrived. Again!!!! Fed up with this happening. Another meal ruined spend a lot of money on this app I want a full refund/ credit

Food was on time but cold been along time since having it and won’t be having it again

No bacon or onion rings on the burger was just sauce & cheese

The driver went in the complete opposite direction to our house

It's a really nice BK but those drinks machines are always faulty or leaking!

The new bean burger is the best I have had in a long time. The food from here is always delivered hot and quickly. Happy drivers.

Popped in for lunch last minute... tasty burger and bacon fries. Easy to access, loads of parking

Food was on time but was cold. the dips and drinks were missed out of the order and didn’t give this option when explaining that items were missing

Missing items and when asked where it was they insinuated that we'd received it has it was definitely put in the bag, so we were lying basically,so infuriating when someone's tea is missing,no redelivery available just a refund!.

Missing diet coke from order ! paid for it should reveive it

Very friendly driver and food arrived hot ! Excellent burgers and fries as always

Give the order to somebody else set in a car, how opened it ,then tried to give us the same food , don't think so.

Been a few times and ice machine is either broken again or they’ve turned it off. Only drive thru round fulwood and there’s a reason it’s often empty

Staff are great and provided quick qnd efficient service

Clean place, food done quickly and was tasty

Food that was sent was completely wrong unfortunately

The food was awful, pretty sure the bread roll was stale , bacon double cheeseburger was cold . Would not visit again