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Outdoor
The best restaurants in United Kingdom serving Fast food food
7.190 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1566 Opinions in 2 websites
Weirdly a very disappointing burger place for a chain like this. From the lack of flavour to mid service, something is wrong at this location and here is why. Food - ordered the Don Jon burger which is basically a double cheeseburger with slices of pancetta. The server asked how I went like it cooked and today went with medium well and to say the least it came out like that. But the beef was dripping wet and soaked the bottom bun. The whole burger tasted just like beef, no taste of the onions or cheese in this burger. Not even was the patties seasoned with salt and pepper and definitely no mallard just sad wet grey patties. Now it says it comes with pancetta which is fancy bacon. Got a single half a slice in my burger. Definitely not worth it. The rosemary fries were missing the rosemary it seemed and had a lot of salt, way too much and I like to salt my fries in most places but that was too much. Now the double chocolate milkshake. It was basically just chocolate nesquik in a small 300ml glass definitely not worth £5.50. Both myself and my partner where disappointed with the quality and price. Service - nothing much to say in a good way. The server who took are order was nice. But everyone else was rushing and just putting things down with us knowing. They also didn't bring us are burgers on plates just wrapped up like it was to go. Now with minimum interaction from them and no smiles or how's it going. When we went to pay they automatically put a service charge of 12.5% on the bill. Two people ordering food not a party. No reason to put that automatically on. I asked for it to be taken off and the bill guy seemed annoyed and huffed off to re do it. Definitely one of the worst services I have had and to think you want a tip for not interacting with me is ridiculous. Atmosphere - it's a burger chain that is trying to be high end. Music was a tad to high. The layout of the restaurant could be better placed on the end of a strangers table. The stranger having a dog on there lap the whole time is definitely not sanitary. Now there is one 2 toilets in that place and both definitely had not been cleaned. Piss on the floor and skids in the bowl with a loose toilet seat. Dirt and debris around the sink with a loose bottle of soap just left there. Many reasons I gave this rating today. It's just not good. The food was edible but not great. Will not be back again at this location until something has definitely changed.

692 Opinions in 2 websites
This takeaway lied to say they are hmrc approved. Hmrc doesnt list them as halal at all. We questioned this and were told you can either buy what they have or leave as they will not clarify anything. We asked where they get their meat from. They said its halal and thats all we need to know. The stickers are on display etc. we told them hmrc hasnt approved them as we checked so the stickers are false. But if they are approved by any other halal monitoring body then thats fine but they said they dont have to explain themselves. The attitude was appalling and dismissive so we left and ordered our food elsewhere where the owners/staff can explain and verify where the meat comes from. As a consumer we should be allowed to ask basic questions re where the food we are being served is coming from. But this owner didnt want to answer any questions and lied about the halal status with hmrc which left us doubting its halal status entirely.