Equi's Restaurant & Ice Cream Parlour in South Lanarkshire

Do not order from here with just eat app absolutely hopeless.Totally wrong order delivered and when phoning shop they pass the buck to just eat.So please check order before driver leaves or you'll starve.

Great place to have dinner and a catch up with my friend

I ordered from just eat sausage supper and 10 inch pizza which arrived within approx 20 mins The food was hot however the pizza was slop it was coming through the bottom of the box the onions on it were solid it was so sloppy I couldn't pick it up I took it back to equis they were dismissive and refused to give me my £11 back telling me I have to claim it from just eat I told him he cooked it and cut he must have seen it was clearly was undercooked slop he tried to blame just eat stating they take too long to deliver Absolute nonsense it was fast delivery the sausage supper was piping hot I will never order from them again

This is the 2nd time I have had to order my ice cream tonight, it did not come in my original order

Got a Black pudding supper tonight. Tasteless and threw it in the bin. Wont b back.

Items not delivered, heard staff making personal comments about me over the phone. Really rude and unprofessional. Don’t recommend at all.

Disgusted by service received tonight. I have used this restaurant for years. Placed an order through Just Eat, received a call to say main items were not available. Annoying but not a big problem. I advised Equis that I wanted to cancel and was told that the driver was already at the restaurant. I asked to speak to a senior member of staff and subsequently heard a staff member making personal comments about me over the phone. When I spoke to the manager, they became very abrasive, denied all knowledge and passed me straight back to the person who had made a comment in the first place. Won’t be back.

I have been unable to contact you because I wanted delivery not pickup. I think it is ridiculous that I can't phone you.

My fish supper lay on my doorstep for at least 6. Minutes due to the cold weather I stated that will be cold in this weather . I was asked for code dident find it then asked for last four digits of my phone number I got a digit wrong . Supper cold

very disappointed with the pizzas we ordered. They were cold on arrival, but worse, they were wet and sloppy. in the middle , to the extent that most of the toppings slid off the dough. This has happened a couple of times now of times now, We suspect frozen pizza bases not being cooked correctly

food was cold!!! seating for to long

Food was cold on arrival as driver got lost. He was rude when delivering as if it was my fault. The address given was correct. Fish and chips would have been lovely but late delivery meant it was cold.

We popped in for their ice cream which is very good. I have been looking for an ice cream parlour which can make a real Knickerbocker Glory! I read the menu and thought yes this sounds as if it could be a proper K.G. How disappointed was I when it came. Nothing like the description on the menu. No strawberry sauce or fresh strawberries. No roasted nuts or nuts of any kind and to top it all, No Cherry on the Top! It was basically ice cream with cream and some kind of sauce. Some lovely wafers on top. The service was pleasant. We still go in with our granddaughter to buy ice cream. I'm still searching for an authentic Kickerbockef Glory!

My food was an absolute disgrace. My entire pizza was mashed up all smushed up together completely inedible would like a refund.

Pizza went in the bin as no taste and thick soft like a baguette bread rather than a pizza dough - would give zero if i could complete opposite of a good pizza - soz guys but so dissappointed

Can’t fault the quality or taste of food from Equis. The delivery driver that delivered my order though was shocking, instead of leaving the pizza flat, they put it up on its side and all the toppings slid to one side of the box

Bit rough around the edges but great food and nice people. Breaded haddock is fantastic.

Fish and chips were the usual high standard and delivery was bang on time.

The fat needs changing, the quality of the sausage was terrible and the chicken was very dry. Absolutely awful!

Excellent service and good food

Quick and cheery service, fabulous food!

Fish tea was excellent,staff so pleasant and had a great atmosphere,also good value and choice of items on the menu.

excellent service meal was excellent as always and delivery service was great thanks

Food tasted like it was Mac and cheese out a tin wouldn’t order from here again.

Ordered fish supper. No chips received

excellent service and meal and delivery was quick 100% service all round 👏

excellent food, excellent service.... fab delivery.

There is great deal for pensioners

if they would only give the option to salt and vinegar their suppers that would be ace but it was a tasty supper

Food was lukewarm by time it arrived. Pizza had very little toppings.

Order was never delivered, which seems to be a theme with this restaurant.

We never received this order and driver was super rude this isn’t Equis fault as we can’t recommend them enough and when we called them they could have been more helpful but it’s upsetting that it can’t be sorted

As always fish was beautiful everything else was beautiful too would definitely recommend

Terrible, my order hasn’t been delivered, although it says it has !

Chips not a generous portion. Re lateness food not that warm. Bag they were in all scrunched up. All of these comments do not usually apply. It is usually superb.

Hot, fresh, delicious and great quality as always!

Great place for a classic chippy. Easy to park, good prices. Curry sauce is good has a small kick to it. Equi's ice cream is my favorite of all the local brands, silky and smooth, good flavour choice and great taste. Can also sit in within the restaurant at the rear, very reasonably priced and laid back atmosphere.

The delivery driver refused to give me my food that I have paid for in full, he was demanding a security code and rambling on about me proving who I was! I have never been treated so appallingly, he left with my food, effectively stealing it!

I had the special fish & chips,first time using, unfortunately not for me, I found the fish very greasy & chips weren't very hot. boxes were placed into paper bag , but no hygiene stickers & the box was open, that kinda put me off. I'll not be back. sorry.

Fresh and top quality as per usual great meal for the family

Notes on order either not read, or ignored. Shame as this has happened a few times.

Lovely place the fish was fresh as where the chips lovely wee place to visit if your looking for somewhere to sit in staff are brilliant nothing is a bother for them will definitely be back again and the ice cream is beautiful as well

Requested no salt or vinegar but still got it and my fish supper had no chips but had paid for them.I will not be back

We had a fish tea, which was very good and tasty 😋 to finish the ice cream, was delicious. Very good value as well.

Senior citizens special fish tea supper excellent value and service was excellent 👌

1st class service. Food amazing 🤩

spaghetti cold in the middle, chips are hard and unedible

My food was never delivered I want the cost refunded ! When I contact the vendor I was told it was nothing to do with and the order had probably been ‘nicked’ less than helpful from either party - just eat it Equis

Fantastic fish , chips , ice cream , with professional service and outstanding hygiene practices ! Best fish in area by far and great frying skills evedent

Wow!!! Deeeeeeeee Lucius!!! Delivery….. Olympic fast!!! Gold Medal!!!

took my family ages to get our drink orders in, once the food was ready which took a while it came out never got our drinks. orderd the chicken breast and couldn’t even cut it with the knife. it was so dry and wasn’t good service at all

Fast friendly delivery. Pizza cooked perfect chips also really good. Very enjoyable meal.

Always looked forward to fish and chips from here as a treat. I have been eating from here since the shop opened but tonight for the second time the taste from the fish and the batter tasted of cheap or unchanged oil. Not as tasty as it once was, sad to say will be trying elsewhere from now on.

Ice cream doesn't need to be explained it's always amazing. Love their sausage suppers 🍽 😋

Fantastic Quality and piping hot on delivery.

Good food, but the management should be ashamed of themselves. Not close to enough staff to cope. It took over 20 minutes for our table to be cleared, customers being sst at still cluttered tables as the staff couldn't clear them quickly enough. I felt sorry for the staff!

As usual!!! Fabulous. Delicious. Equis rocks!!! Many thanks to the whole team!!!! Xxx

delivered at the exact time they said it would be.

tasty fish supper delivered pronto

food was a bit cold and soggy, not crispy as usual from this place

Bag had clearly been dropped by the delivery driver and the pizzas were ruined

The food was cold when it arrived

Always a great fish and chips here! So much so that I have never tried anything else on the menu! Heather is a credit to the team.

WRONG ORDER FULL THING IN BIN. STAFFS ATTITUDE ABSOLUTELY VILE

Deeeeeeeliiiiissssh. Mon eh Scotland!!!!

Driver asked for a tip when I already tipped £3.00 and paid delivery fee of 1.75 and 2.49 service charge which I think is unprofessional and uncalled for put me off using this service!

Food is always lovely. Just eat not so much! Delivered with 2 portions of chips short.

Been going here over last few years and never been disappointed with staff, food excellent and if you've never been to Equis... GO...!!! Always look forward to returning to visit this very friendly place. PMC

honestly, hands down theeee best chippy. consistently fabulous. 1000000% recommend!

Didn’t turn up shop take nothing to do with it

Never turned up and don’t even want it now had to go to shop myself

Food is perfect, no fault on the restaurants side at all. Driver was somewhat rude. Didn’t even say a word. Just handed over the order and scowled.

Pizza is like something you could get at supermarket not great. Chips and curry sauce small portion for price

We specially visited to have some Equi's ice cream. We had 2 scoops each. The portions were so generous and with lovely wafer biscuits. It was so delicious. Beautiful flavours coconut, mango, Sophie's. THE BEST....as if we had been in Italy. The waitress could not have been nicer.

Ordered from here as always cause the food is beautiful and always hot..2 mins in microwave couldnt heat it chips are solid fish is horrible and greasy sausage is like a brick..never again and it’s always my go to..we’ll disappointed

They have forgot to give me my ice cream which i paid for

Love Equis, fish is always fab, staff very pleasant.

Amazing food warm and fresh couldn’t ask for any better 😊

absolutel disgrace. ordered lasagne got a small tub of 3 lasagne slices glued together withh soggy cheese microwaved to death could barely see the tjny mount of meat or sauce. was disgusting. the equis I knew years ago would never disrespect their customers by serving this. totally unacceptable . times have certainly thus place is a disgrace

Just had mac n cheese delivered with garlic bread. MAC N CHEESE WAS IN A PLASTIC TUB, UNSEASONED AND HEATED IN A MICROWAVE. STRINGY,RUBBERY & DEFO NOT WHAT WE HAVE HAD PREVIOUSLY SERVED IN THE RESTAURANT Called the restaurant to complain n they confirmed its re heated and not whats served in the resturant. Absolutely fuming n just called trading standards as there is no mention of this when ordering.

ordered a large special fish supper and a sausage supper and only recieved the fish supper phoned only to be told i need to go through justeat which takes days for a refund so now i have to order from somewhere else costing me more money will not be ordering again.

First time on ordering the chips were not great fish lovely all warm and fast delivery

Great always big portions hot and tasty fast delivery

Equis is a cosy, friendly,homely little restaurant.the staff are so lovely and efficient.Thevfoid comes out piping got and so fresh and delicious.The prices are great and it's licenced too, so you can have a glass of wine 🍷.we will definitely be back 👍

Batter from the fish was so soggy it all ripped off and stuck to my chips. really disappointed

food was very creasy not edible

The most amazing Fish and Chips

Good was piping hot but flavourless have ordered many times before no issues

food was cold pizza was soggy & a big thick base . ice-cream for what you pay is a total rip off . never order from here again . was rotten .

The Food was rotten and tasteless and missing onions

excellent service and meal as always and delivery 5 stars 🌟 👏👏

It was once a fantastic spot for fish and chips, but on two recent occasions, I found myself tasting nothing but oil. In short: awful. I advise checking the quality of your food there, as it has noticeably declined.

chips were so cold and very greasy

First visit to this shop for ice cream. Ice cream was great, but tubs were put in a paper bag that split before getting home, so soggy paper and drips of ice cream all over.

excellent service and meal as always 👌 😋

Chips were nice The only thing is the portion size of the pasta. It was like half of a small plastic takeaway tub for £7.00!!! Wasn’t even a kids portion size.

As always, the food was good and the service was warm and friendly. I got black pudding and chips and my partner got fish and chips. Great value for money and they're always happy to accommodate our table request ie in the far away corner away from the door. The ice cream is always a highlight. My new number choice is Dimwle bar crunch. Laura who served us and Michaela (not working yesterday but has served us loads of times) are excellent at their jobs. Looking forward to going again soon.

Not even a half portion of chips in the container

Can't beat the fish n chips and mushy peas, a couple of fresh orange and lemonades are very refreshing minted. 👌

Wow!!! Food delish and super hot!!