Ordered food, been waiting 2 hours, called them and they shut for refurbishment but money are taken and website says they open! Even google says you are open. I want my money back now!!
Tried to order online at 8pm as the website said they were open till 10, but minutes later got a message from Just Eat saying the restaurant had cancelled the order. Clearly they are busy enough to not need more customers!
Very slow bar service Waited 20minutes to be served We sat outside Dirty tables cigarette buts are everywhere we moved to the gazebo No smoking signs everywhere but floor covered in cigarette buts The whole place needs a refurbishment We were going to eat but the state of the place put us off We have been going to the malta for many years and was disappointed in the decline
Been ordering from here for years, even gave them a second chance after trying to steal my money the first time and had to get the bank to refund! Ordered at 8:30pm on a Wednesday evening through their website and it’s now 10:20pm and still no food! Won’t answer calls either! Will never be returning and will tell everyone about their staff being thief’s!! Give me my money back!!!!
Staff very friendly and efficient. Food nice and as expected for a hotel grill/bar/restaurant. But seriously the prices? £18.49 for an average burger and chips? These are prices you would expect to pay for a burger at a very nice restaurant not at at a restaurant at The Village. It was no wonder it was almost empty except for a load of people in fancy dress who I guess were off to a Christmas "Do" in your function room.