Malta Inn Beefeater Grill in Maidstone

The food was good to be fair but the main reason for the review is to compliment the staff and in particular Sharon H. Such a lovely warm lady who always has a smile on her face and makes you feel so welcome! Many thanks Alex

The food was ok. The experience was not. Took over 3 hours for 3 courses to be served. Had to give our car details over to avoid a fine. Waitress was very rude. Would not recommend staying for more than one course.

Just popped in for a drink as we were passing, the food looked very nice so we decided to eat, glad we did it was lovely, we were seated by the window with nice views over the river. Our waitress was a lovely girl really polite and helpful, food was served quick and was really fresh and piping hot. Will definitely be back

Great food, steak cooked to our liking. Brilliant service from our waitress Mel. Will definitely come back! Very reasonable priced.

Restaurant was around 50% capacity for a midweek evening dinner . Staff were really overstretched so service was very slow . Asked for a spit roast chicken which was unavailable as were quite a few dishes .i settled on a triple steak and my wife a sirloin asked for a pepper sauce and Diane sauce both unavailable my with asked for French mustard unavailable she ordered bbq which was about 2 tablespoons in a tiny dish . Steaks were tough without flavour ,my wife said worst steak she ever had . Gave up waiting to order a dessert,so went downstairs to the bar .Stood in a queue waiting to be served by the one server while I was looking around the pub noticing how grubby it all looked my wife then approached and asked to go elsewhere. Place has really gone downhill since my last visit and I will not be returning.

What a dump . Sticky dirty tables . Food was absolutely rank . Chips were so re heated they could have smashed windows. The burger was so burnt & dry it was un edible. We did mention this to the waitress who told us to complain via a review. You could smell the stench of the place when you walked in & my only regret was not walking straight out & going without. £55 for absolute toilet. I felt sick that we didn’t just send it all back . Waitress wax a lovely girl felt sorry for her as she was probably used to people complaining. Could be a really nice place , shame really . Very disappointed in Beefeater for allowing a restaurant & Pub to become so run down .

This was an outstanding night out.The Foodwas excellent and the service was great.Loverly atmosphere. Our waiter was fantastic aswell,(Sam N) Recommended.

Booked for a family night out and wasn’t disappointed. Both food and customer service was great. We have 1 family member with coeliac disease and another a recent liver transplantee, so gluten, salt and autoimmune issues going on - both members were easily and professionally catered for without the blink of an eye. Transplantee needs to have all meats well cooked and her rib eye steak was just perfect - still juicy and succulent albeit having to be well cooked. 6 happy diners! Thanks to shift Manager Nathan for looking after us and who worked his socks off all evening alongside his team. We look forward to returning!

The food was nicely cooked and presented, all hot and fresh. Mel our waitress was really great, she’s friendly and very helpful. We really enjoyed it!

Family fancied a Roast so booked a table online . Was greeted at the desk and taken straight to our table . Our waitress Melanie has been here on and off for years and always friendly . Drinks arrived almost immediately. And the food was only about 15 mins later , over the years you can wait a while for dinners but this time was fine. All were good quality. we all had a nice time.

We stopped off here for a bit of lunch while on Kentish Lady return boat trip from Maidstone. We picked dishes from the Lunchtime Specials under £8 each. The food was good value and fine, the beer battled fish & chips was especially good value as the fish (Pollock) was massive to what you might expect at causal dining. Our Waitress Melanie was very nice and tried her very best, but seemed to be run off her feet trying to keep up with all the demands of welcoming new guests from reception point to their tables, taking orders, then bringing the drinks and food orders out, then taking payments, so much so we just managed to pay our bill in time to catch our return boat trip back to Maidstone. The Malta could do with copying their rivals, the nearby Harvester - Running Horse and have a soft drink refill machine for Customers to use, rather than have Waiting staff having to keep refilling unlimited refills for Customers.

UPDATE 2024 May Staff very friendly and attentive, location on a Early summer evening fantastic, food very ordinary. UPDATE 2024 April Service very good, unfortunately the chips were not up to standard. So can not give an extra star. No UPDATE 2023 December. Had to remove a star as the Beefeater beefburgers, which were probably the best I have ever tasted in restaurant have changed. Service was very good and attentive (5stars). House red wine pretty good for the price. UPDATE 2023 October Had a great surprise, they had a guest ale called "Fresh Legs" which was a nice acompanyment to my meal, staff very friendly and they always get the bill right first time, not like another close by Beefeater. UPDATE 2023 April Special discount day (40% off) so very busy, felt the portion sizes where getting smaller, asked for Mayonnaise but it did not arrive, so had to go to the grill bar and ask for some. Staff very friendly and engaging. UPDATE 2023 March Service was very good and engaging, food from the daytime menu was far better than expected for the price. UPDATE 2022 11. Would have increased my star rating to 5 as the restaurant was lovely and warm, the food and service were very good, unfortunately the gent's toilets were a bit smelly. This was a afternoon visit. Well what can you say, this is a very busy place. The staff work extremely hard. We took advantage of the two meals for £12, which is a unbelievable price, unfortunately our chips were cold and dry, these were promptly changed by our waiter. Hopefully our next visit will be perfect and I will add a star or two. Great setting by the river Medway, make sure you log your car in.

Never been before but was recommended by a family member as they allow pets outside so was able to sit with my dog. Excellent service by Megan M. Will definitely be back, food came out in a reasonable time and tasted great.

Fantastic location and food what you'd expect from a beefeater. Very quick service despite being very busy

Amazing! Will be coming again, everything was fantastic

Lovely meal , superb friendly staff very attentive Fast efficient service Food excellent, hot and very good quality Would definitely go back agein

Great booking service for a large group of us, table ready and we enjoyed our meal and the service.

Ok so was going to order food here but then decide not to the reason for this was. My Husband ordered a shandy as he was driving but was given straight larger. I ordered a diet coke and was given a full sugar coke and being diabetic this made my sugar to spike high so decided if you couldn't get a simple drinks order right I wasn't going to trust you with the food order.

I visited here with my daughter on a weekday. It was very quiet (it was only around 11:45am) so we did not have any problems with finding a table. Lunch menu starts at 12pm so we initially had a drink by the water which was peaceful. The menu was varied. I had a cob salad which was much bigger than I anticipated. I highly recommend this dish as it was healthy, filling and delicious. Staff were friendly and attentive. The general atmosphere was lovely.

Food was lovely and the staff were very friendly and helpful when asked questions.

The food took over 45 minutes to get to our table, drinks we had ordered were forgotten, my sisters burger bun was out of date and stale, portions were also quite small! To my suprise there was also a fly in my drink glass.

Great place to eat, staff were nice. A little pricey, however.

Had a lovely meal here this Sunday. Was served in the garden to start and was served at the bar by Diran who was very helpful and polite. I went inside up the restaurant dining area, I had a Sunday roast which was amazing followed by a chocolate brownie and ice cream. Megan who was a manager there was very helpful and had outstanding customer service. Highly recommend anyone to go here! Definitely will return :)

Had a fantastic time here on the 17/08/24 for my Partners Birthday Meal, was served by Olivia L, food and service was exceptional! We then returned today 18/08/24 for the Breakfast! Was very busy and servers were doing everything they could to keep the flow going, sadly a few of the diners were a tad dramatic with the Coffee machine being out of service or many a complaint that the food went cold to quickly... To those people, get a grip... The food was fantastic and the machine was fixed within ten minutes which given how high strung hospitality can be is a miracle in itself. Walking out without paying because your eggs got cold to quick or a sausage wasnt on the plate when it arrived is beyond entitlement after you guzzled 6 hot drinks all while complaining still that "It's not what it used to be" To all the servers you were fantastic and as someone who works with the general public I wholeheartedly apologise for the trollops who had nothing better to do than moan about the stupidest things.. Sadly like a smooth brain I didn't get the receipt for our breakfast server, so I don't have a name to praise, but if you were working today and got given a tip to reaffirm your trust in humanity, that I you. To the company please give praise to your servers on both days mentioned above, outstanding staff and the patience to go with it.

Very nice meal had overlooking the river.

Was absolutely amazing way to. Start my day thank you

Susan our waitress was great, very helpful and overall pleasant experience

Only pooped in for some colas so can't comment further

Sharon comma our waitress was excellent full stop however the portions were somewhat something else. I mean £5 for two prawns is ridiculous

We ate here last night for an early 21st birthday Dinner for myself. Service was a little slow to begin with it took around 20 minutes to get a drinks order taken but the restaurant was fairly busy. I can say I thoroughly enjoyed my meal personally and the Biscoff sundae for dessert was absolutely wonderful. Our server, Sharon was definitely a highlight of the meal she was chirpy and helpful so a big thanks to her. As Beefeater goes this is definitely one of the better ones I've been to and I look forward to returning.

Came up on the kentish lady. Stopped off at the malta for a drink because it seemed like the only place around. The staff there are friendly and if you want alcholic drinks or a full meal its a good option. But we crossed over the river after and saw a cute cafe hut that had nice garden views. It had pastries, cakes and chai latte.

Service is appalling. Was there 2hours 15mins in total and still didn't receive all our food. The food we did receive was either cold or slightly over cooked . The young man manager was very unhelpful and borderline rude! Ordered all food together, forgot to bring out the 2 toddlers meals, so compensation was 2 kids brownies.... 30mins later, after asking where these puddings were "we sold out of those about 20mins ago" We heard others complaing about the service while we were there too. Unhappy adults, and very unhappy children!

Food delayed, cold, wrong order on each plate and asked three times for sauce for meal and drinks. Never again

Just arrived to eat, ordered drinks at the bar first, the coke is no longer refillable unless sat upstairs due to (greed) school holidays. So £9 for a pint of watered down coke and off tasting Stella. Then informed they don't serve the full menu downstairs either only the "garden menu" IN the bar, whilst the general state of the place is grubby, it wasn't the garden. Gave up and left. Only went cause we had a voucher (which wasn't valid on the replacement menu) due to our local closing down. Deleted the voucher now. Tourist trap comes to mind! Drove back into town to wetherspoons by the station, where the pepsi tasted of pepsi and the food wasn't all served with chips. Hopefully Whitbread close them all down and a competent company buys the place.

Group of 8 arrived and waited 15 minutes to order at the Bar due to “staff shortages” may be understandable. However poor excuse of food for the price charged, no taste in Burgers, fish batter was awful. Quarter of the order was brought after others finished. But then said “well if you got a refund I can’t give you the food” although the food was rejected. I’ve not been here in a few years and now remember why. Also when we told the bar that “this is unacceptable and we are not happy at all” The response was “this sounds like a threat!” Well this explains why they have signs around saying ….abuse will not be tolerated…etc! What threat?? Customer expresses that they are not happy with not getting their food for over 1 hour and you see that as a threat!!! The serious threat is that this place is operating worse than a McDonalds…. This place needs a total overhaul and a management change or just close it. Is there a No Star option 🤔

A very ableist restaurant. As of recent, they have made the decision to stop serving food from the restaurant downstairs. While there is a ramp to the bar downstairs, there is no wheelchair access to the restaurant. We were made to stand around for a while as they would only limit us to the bar menu if we sat downstairs (we had no other option). While the building and it's accessibility were horrendous and unacceptable, the staff were really nice and helped an elderly couple in crutches down the stairs after forcing them upstairs to eat from the restaurant. Simple changes such as allowing restaurant food to be served downstairs or installing a lift would resolve this discrimination.

Absolutely love it here, breakfast is always brilliant and our usual waiter is always friendly. Thank you all!

Breakfast was luke warm, hash browns were cardboardy, bacon was only just cooked but warm, beans were cold, on the up side sausages were the best thing on the plate.

Good breakfast, waiters and waitresses were good and helpful. Food was good and fast. Very welcoming

The parking system was a nightmare. 3hours free then you have to use the Your parking space app which I had to install but it wouldn't work. A friend had to pay for my extra 90mins. Had to ask for my cutlery to be changed because it didn't look very clean. The table was very sticky. Had to send back my chicken because the cheese topping was overcooked. Our server was very helpful and polite and dealt with the issues in a friendly, patient and calm manner. We did have to wait quite a long time for our main courses but we were a large group.

Visited for breakfast, good selection of food and hot! Good service. Will come back!

Poor food and service (lack of any) - plus dirty tables etc.

Great service from the bar staff and the manager in the restaurant, they were sadly let down by the poor quality of the food, the manager went out of his way to make sure we were all happy, it wasn't his fault it was just circumstances, we shall return it's normally very good here. Keep up the great work to all the staff

Really bad service if you're sitting downstairs in the bar, had to clean my own table, gave us the wrong menus because apparently downstairs has a different menu to upstairs, food was awful, and very small portions, definitely will no go back.

I am unable to review the food because ordering here is like getting through an escape room. You are asked to go online to view the menu which would be fine if you were able to get any phone signal here. After waiting an eternity for the page to load up you then decide depending on where you are sitting in the restaurant you are only able to order certain things, worse still if you can’t get upstairs despite there being available tables they will charge you twice as much for the EXACT same item. Sort it out your customer service is a joke and I won’t be returning.

Love it there. Although I wish they had bigger tables to accommodate large groups of up to 12-14 persons who wish to dine together.

Although the restaurant was very busy, Natasha our server was very calm, organised, attentive and friendly.

The worst service ive ever had at the Malta today 8 of us visited, 20 mins line for drinks at the bar. Food nearly an hr late (in the end i cancelled my own order as i was fed up of waiting. But what compounded it was the lack of integrity, honesty and on a coulple of interactions downright antagonism from the staff... for a lovely located venue...what a damn shame. Was planning to rent the place out for an event. But thank god i went there for a trial ..what a shame

Unfortunately on this visit a main course and side order weren't delivered and we had to ask for refunds. The place wasn't that busy

Came for a family celebration of an 80th birthday. Given a table with plenty of room for 10 rather than some places that squeeze too many in. Quick service with drinks and great food with a wide choice. Everyone had a lovely time. Natasha was very attentive with our needs, very helpful with lighting the birthday cake candles and even reminded my wife to use her BlueLight card. We all said how much we had enjoyed it and wanted to come again soon.

Lovely location Food was value for money chicken was a little dry but yhe rest was fine staff seemed overworked but was still very friendly

Really nice location. Decent food and friendly service.

The place was amazing , the service was really good , our waitress Ellie was just a delight , she was polite and quick , made us feel really welcomed , I certainly would come back again

Food was good.. Bit of a wait.. Fantastic views from outside

Absolutely horrendous, felt like it was built in the 80s and had never been cleaned. Everything was sticky even the filthy carpet, especially wonderful was that every spoon was bent 🤷🏼 I had a cup of tea and left. Avoid avoid 🤮

Just celebrated my son’s birthday at the Malta Inn Maidstone. What a great place for any celebration. Plenty of parking friendly staff good food brilliant location lovely river views.would not hesitate to stay again.

Recently celebrated my husbands 40th. Megan allowed us the garden gazebo and put on a lovely buffet for 50 of us. The team managed well, team members Tom and Diran were fantastic and an asset to Megan and her team. Megan couldnt do more for us, so thank you for a wonderful evening Team Malta Inn

Recently a small group of our Autistic students visited this restaurant for breakfast. This was the culimation and end of year treat for this group of young Autistic people (7-8yrs old) for participating in breakfast club, learning valuable cutlery and table skills and learning to make and communicate choices for a whole year. For most of these children going to an unfamiliar environment to practice these skills in the community was a huge source of anxiety that would be celebrated for overcoming such a milestone. The greeting staff member at the restaurant refused to give our students a table large enough to accommodate them and the staff despite very careful bookings made by our staff for this special occasion. He made his complete disdain for our group of young culinary pioneers very apparent by not just trying to tell us we were unable to order from the breakfast menu, despite being well within the stated breakfast time but also refusing to record any of our orders correctly. He then went to talk to other seated customers to express his displeasure about our brave and very well behaved group of young Autistic people having their very first experience of eating out. Speaking to the "Manager" unfortunately didn't help to make this experience any better either, he refunded a couple of the meals but this certainly didn't make up for the disgusting treatment our young people suffered from the vile waiter at this establishment. In short, I would recommend that avoiding this black hole of empathy and compassion is probably for the best and if you were wondering about the actual food at this venue ...every order was wrong and our very honest and rather wonderful Autistic students summed it up as dry, yuck and wish I'd had breakfast at school breakfast club! Malta Inn, do bloody better!

Amazing quality food, ask you how well cooked you want the food which is amazing. Service was quick and friendly. Staff were kind. Such a clean and welcoming atmosphere. I go here regularly and the prices are worthy the quality of food.

Lovely location let down by slow service. Food is average. Never seems to have enough staff so expect to queue for 30 mins at the bar and wait an hour for food to come out.

Lovely view out the window over the river watching the boats.

Perfectly cooked food and great service from all the staff working!

Great location but soooo slow to just get a drink.. Had to queue about 5 or 6 people in front only one poor person serving. Seemed really understaffed or not well organised... Would not go back again which is a shame.

Had lunch with my family. We had fish beef and vegetarian dishes unfortunately they served us cold food the fish was very cold and the service lady was busy but she tried to give us the best service she could manage. Our starter was completely disgusting had nachos absolutely money wasted. Spending more the £130 on food and drinks.

This was our first visit. Will not be returning. Waited an hour for our food, hardly any staff and my dinner was not particularly hot. It was not even very busy either. Garlic bread was so thin it was crispy and not worth the money. Shame as the venue is lovely. Very disappointed.

Good place to visit. I did not have any food this time

Everything was good except we had to wait 1hour for dessert. Everything went well and the view was great.

Beautiful setting but consistently poor service. Been here many times and you always have to wait ages, Given the beautiful setting waiting isn’t usually an issue, on this occasion however I ordered 2 starters a ginger beer and a coffee. Got told the coffee would be brought out. When the food came out I pointed out to the waiter that I was still waiting for the coffee and he sent me back inside to queue up again. Another 15 min wait in the queue and I’m told there is a problem with the coffee machine. The waiter who sent me back into the queue wanders about aimlessly at the bar and even starts fiddling with the coffee machine at one point. They go and make some other coffees first and the bar man then admits he forgot my order. Finally I get my coffee after 50 mins, my foods now cold and the ginger beer flat and warm. The duty manager (who’s been missing the entire time) then comes to see me and is just patronising and condescending about it. Loads of people waiting. One lady trying really hard to serve. The second bar man seems a bit lost and the waiter is just incompetent but given the duty managers reaction she’s probably not trained him.

Too much queuing for a drink.. avoid this place next time ....

We stayed in the premier inn next door and came here for breakfast and dinner. Here's my opinion about breakfast. Food is not the best they have a few options for cereal, a decent selection of pastry and bread. You have to order for hot food and I quickly realized that the scrambled eggs were slimy and not good. The worst thing of it all was that pretty much all of the bowls and spoons were dirty and had food cakes on it. For dinner the food was alright but not the greatest. I got halumi fries and they were cold when I got them. Overall not a great place for food. They are definitely under staffed.

My favourite restaurant, you can sit outside and eat in good weather on the river front at Alington Lock. Don't need to make a reservation outside. Inside downstairs is a spacious bar area with plenty of areas to sit. Upstairs is the restaurant you will need to make a reservation but again with plenty of sitting areas. Kind and friendly staff that cater to all your needs. And a varied food menu for all food choices you will need. And a full range of deserts to take your fancy. Well be worth a visit anytime of the day.

We enjoyed a perfect family breakfast. I was happily surprised for the good quality of the continental breakfast and portions of English breakfast. The place is confortable but would benefit of a polishing clean/make up and new carpet.

This pub restaurant has a lot of potential, but clearly is not being run to satisfy customer needs, went there for a meal on Saturday night, was seated OK and a drinks order was taken, these turned up and our food order was taken, we only had mains and these took an absolute age to come; must have been at least 45 to an hour to come and it wasn't that busy Food was OK and portion size good. We met there the following day for drinks with some friends, a nice sunny day and again it didn't seam that busy, queued ages to get a drink, only 3 staff on the bar and these were serving drinks and taking food orders at one point the queue was back to the door so we didn't buy another drink and left, Outside tables covered with empty glasses and plates, seating areas not kept clean. I am sure we are not the only customers that left because of the poor service.

Beer was drank, steaks were cooked well, and beer was drank. Nice place

Starting on a positive note, great customer service skills were displayed by Mel....thank you But the food....WoW, talk about quality of food, cutting down on portion size etc...we had been regular Sunday roast customers here but lately the quality of food has dipped so much, roast potatoes are awful now....before they were to die for....the gravy is too watery and bland ..... the burger isn't the same as before....and roast portion size has shockingly been shrinked.....just WoW....especially when it's £17.99 for the roast, you expect a lot better...!!!

Liv was very pleasant and helpful and would suggest a return visit

Great food, and excellent service from Liv who was exceptionally helpful, will come back again.

Beautiful place by the river ❤️

Great service and help from Nathan. One of our party had a back injury and Nathan sorted out a table for us (9 in our group) on the ground floor so we could avoid any steps. Food choice was good, food was fresh and service was really good and attentive. When we mentioned that it was one of the groups birthday that day, Nathan came back with a box of chocolates as a gift.

Great service and help from Nathan. One of our party had a back injury and Nathan sorted out a table for us (9 in our group) on the ground floor so we could avoid any steps. Food choice was good, food was fresh and service was really good and attentive. When we mentioned that it was one of the groups birthday that day, Nathan came back with a box of chocolates as a gift.

Such bad service. Three of us ordered food and only two turned up. We then went to the bar to ask for the third meal and they hadn't put it through. They apologized and said they would talk to the manager about giving some free desserts as way of apology. The manager refused to do this. Finally, all three of us purchased unlimited soft drinks, but when we went to refill the manager refused to let us, stating refills were only available for upstairs tables. Despite the menu we were provided having unlimited soft drinks on it and despite being charged for the unlimited soft drinks. Really really bad and it's such a shame because it's a nice restaurant. Spoiled by an idiotic manager.

We usually go in the restaurant but as there were 14 of us, we were too large a party to book - its 10 max. So we opted to sit in the bar. I had been looking forward to the Sunday roast, but that's not available in the bar. Nor was the Hallo-Mi halloumi burger and chips. One vegetarian option - a random fake meat burger (no idea what it is made of, because, you know, it doesn't matter tsk). Ordered two of those. Other members had their choice of different meats or fish. It was all cooked well and servers were friendly. Bar staff friendly, too. Good range of alcohol and alcohol-free drinks and soft drinks for the kids. The tables were not cleared though, so we cleared previous diners, then later, we had to ask for dinner plates to be cleared as no room for our desserts to be put down. It wasn't that busy, so not sure why so slow to clear. We had a nice time, but it could have been a bit better.

Came to this place about 2 months ago & the food was amazing & so looked forward to going again -seems like the menu has changed? Starters I would avoid the chicken wings as was just hard fatty chicken in breadcrumbs & the halloumi burger which was amazing last time came with roasted vegetables (courgettes & peppers & sauce that was disgusting) it said it came with house slaw -which was just cut up cabbage & carrots with no sauce -like a uncooked stir fry. They also must have a sewage problem as when you go through the entrance a foul smell & toilets that are on the stairs stank like horse manure Unfortunately after a meal that cost £50 & 1/2 inedible I will not be returning anytime soon & would recommend anyone to venture somewhere else if wanting a nice meal

We had a very reasonably priced meal in a caring environment. 😋

We’ve used the Malta Inn periodically over the last few years. Mostly if we stay at the Premier Inn. (On site). Great location beside the river and just off the M20. You cans sit inside or outside. My steak really was the smallest I’d ever seen and I almost asked for the other half. Staff were polite and pleasant enough but it wasn’t the quickest. People on the way out as we went in said you’ll wait 45 minutes for food. Would we use it again? Yes if it suits our plans. Parking is controlled and you have to register your vehicle with reception. Parking can be tricky at peak times.

Disgusting, walked out without paying the manager had his hands down his pants and serving food!

2 nd visit due to work commitments.everytime its delivered. Only from tonights experience the Lasagna needs to be removed from the menu.!! .credit to the staff they kindly listen and addressed my order… either the person. Who signed this off this meal has been ill or they still on 4 times a day breast intake... You as a company are remarkable….. Just let yourself down so easy.. lesson learn on this one. Credit to staff

Place has really gone down hill.

Great place to relax and catch up with friends

Average Beefeater, in a nice spot by the river.

First stop en-route. We usually stay in Ashford or Folkston, but this time found ourselves at Premier Inn Maidstone. What a refreshing change to get an attached restaurant with really great food and service. Thank you. We will be back!

Typical Beefeater, shabby, understaffed so a queue of 12 to order. Ordered a Cote de Bourg and was given a Campo Viejo Rioja so at least both started with a c. I couldn't be bothered explaining to the boy serving

Fantastic location , great food and service with a smile . What more could you want . Came here with low expectations and left wanting to return

We didn't eat here on this occasion. The bar area had 2 staff one of which was taken up by a customer pawing over a menu taking ages to order... Think the bar tender could have served 3 guests in the queue of 8 whilst he was making his mind up! Frustrating when you know what you want to order! The car park limits you to 3 hours which is on the mean side if you're eating /drinking with friends... What do they want income from car parking or people buying food and drink? The surroundings were a little tired but it's a really popular location and had a good buzz

Beautiful location on the river. Excellent choice of food at a reasonable price

One of our steaks was mainly fat and not very nice. This was rectified. The remainder of our meals were lovely. Our waitress was very pleasant and helpful.

Classic pub grub, bit pricey compared to , say, Wetherspoons etc but 25% off without Meerkat helps

Great setting by the Medway. Good drink selection. Helpful staff. Easy parking. Very accessible from M20. Pooped on for a drink.

avoid this place , dirty tables that’s not enough to describe how dirty not just untidy and full of leftovers but dirty as never washed , Food terrible fries taste like cheapest and old cold and shocking . Poor costumer service forgot to bring fool order plus not brings any cutlery . I do t understand how they can serve food like this obviously the can’t manage it busy days but there is no excuse of that dirty black tables when I wipe it , wipe were black from dirt . Plus it’s expensive for this quality of rubbish food .

Despite being a busy time it didn't feel crowded at all. Vegan roast was lovely and the Vegan Sundae exceptional. Olivia, our server, was very attentive and friendly.