Based on 7.058 opinions finded in 2 websites
Based on 7.058 opinions finded in 2 websites
Nº 397 in 495 in Maidstone
Nº 102 of 116 Other cuisines in Maidstone
Opinions
It was very nostalgic coming to the Malta Inn as I spent a lot of time here when I was younger. I had the steak which was ok, not the best - the accompaniment veg was obviously warmed from a frozen bag. But it wasn't bad. The outside is just amazing when the sun is out, on the water watching the canal boats go by or stop for a drink. And the staff were all very friendly and helpful.
Natalie Mizuik . 2025-05-20
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Waitress Mel was very good and attentive. The meal was good and plenty of it. Fair choice on the menu with some good deals
Sheree Campbell . 2025-05-20
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A classic Beefeater. Reliable food and service. An excellent outside terrace on the tow path so lovely in the summer
Manon Butler . 2025-05-19
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Our waitress Mel was brilliant, she was clearly very busy, and we’re weren’t the easiest of tables springing birthday request last minute, but she was brilliant; deserves 2 minutes of my time to write a review
Becky Woodley . 2025-05-17
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I had the chicken skewer 🍢 spot on and delicious
Lucy Fox . 2025-05-16
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Such a nice meal, it was made even more special with such a lovely waitress named Sharon.
Ashley Goldfinch . 2025-05-14
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Lovely place to eat , sitting by the river, food is good here, we have been going there for years and we have always had a good meal there. Car park is ok always plenty of places. I was surprised that they didn’t have southern comfort to drink!!
Paul Hummel . 2025-05-12
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Enjoy eating here, great spot by the river. The service is quick and friendly, and the food really lovely. Car Park is free for three hours, so plenty of time to enjoy the area too.
Andy Harris . 2025-05-11
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Sunny day by the river, insufficient bar staff and garden bar not open, queued for ages. Chips portion did not even fill the bowl
Lindsay Prince . 2025-05-11
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Not been in a Beefeater for years, especially as we don’t eat meat! But where we were staying at the village there was little choice in food and the area was so noisy. We were pleasantly surprised at the choice of food. Great choice of starters and sides. We ordered an array of sides eg portobello mushrooms, grilled vegetables, corn on cob, fab salads - heathy and delicious. We also had great service from a lovely friendly waitress- well done Beefeater for your non meat choices!
Jackie Heslin . 2025-05-10
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Got there and it was quiet but had to queue 20 minutes at the bar to order food. There was a poor bar lady on her own who had onnky been there two weeks and no other staff around. There were no sauces and no staff to ask for any. When my food did arrive they got the order wrong so I had to wait even longer. You could count the number if chips on my plate. Really not worth it won't be going there again
Tracy Hull . 2025-05-08
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Went for my husband's 40th with friends. It was delicious. Very busy as it was bank holiday but the staff were great and ever so helpful.
Gemma Leigh Pybus . 2025-05-07
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Service waw really bad, they tried to fit 7 people on a 5 people table and the table was so small probably not enough to fit more than 3 dishes. Harvester clears.
Rip_GodEnel Thunder . 2025-05-05
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Exactly what you'd expect for A Beefeater Menu ok service very good, staff super friendly, food arrived quickly and piping hot
Karan Francis . 2025-05-05
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i am dismayed by the services and lack of communication the food was expensive for average taste
Baggle_123 . 2025-05-05
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Ordered off garden menu. Food came out cold. Onion rings tasted odd, almost like sour. It didn’t come out together and overall was not pleasant. Won’t be eating there again.
sara torrance . 2025-05-03
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Staff were miserable & barely communicated. Which probably reflects the working conditions. We popped in for lunch but the food was awful, we waited ages for it & when it came it didn’t all come together. When it was all served it was cold & the onion rings were sour like they were on the turn. Over priced rubbish. We definitely will NOT be returning! We were looking for a dog friendly place to eat as some of us had travelled down from Yorkshire with our dogs but they weren’t even particularly people friendly let alone dogs, however the dogs were allowed in the garden.
sharon linsdell . 2025-05-03
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We ordered from the garden menu. Service was really slow & was not served all together. When it arrived it was cold & the onion rings tasted sour. Plates were not cleared for us. The meal was actually quite unpleasant. Will definitely not be going back there.
sharonlinsdell . 2025-05-03
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Really lovely garden meal. Never enough staff at the bar!! I tried to use the disabled ramp entrance, was told to go round the other way, I have difficulty with steps, not in a wheelchair but a blue badge holder. I refused and said I need least amount of steps. Young waitress was being rude so I just walked through. But she wouldn’t allow my sister through. She is also a blue badge holder and not good on her feet. Apart from that staff were courteous and friendly and food was so good
Christine McFarlane . 2025-05-03
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Absolutely amazing customer service, food was amazing and short waiting time, our server Sharon was lovely and made us feel welcome.
jason smith . 2025-05-02
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Food was mid, burned. Most girls were nice but one was really rude. I’d avoid this establishment in future.
Bobby John . 2025-05-02
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We had 4 Adults and 3 children under 6 we waited 1hr and 15mins with 3 children getting really fidgety and upset with the long wait . Lukewarm warm food when it finally arrived . No soap in toilets ask for some none in there the whole time we were there .Ask help on the parking as no signal and an elderly couple didn’t have a mobile l asked for help at bar women wasn’t bothered . A really disappointed experience!!!!!
Jenny . 2025-04-28
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Sadly the breakfast has been moved downstairs where it is quite poorly lit. No more breakfast looking over the river. Personal service has also been removed. Customers have to pay at the bar and cooked breakfast is no longer served at the table. Not sure the reason for the change but very disappointing. Tea, coffee and continental breakfast is now crammed into a dim corner.
Anthony J . 2025-04-27
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A beautiful Pub located in Aylesford by the river. Lots of outdoor seating & pet friendly too. Take caution if visiting on a hot sunny day, the queue for the bar is horrendous. Double order your drinks so you don’t waste the afternoon in the queue again. There’s also a river boat ride that stops here. The steak 🥩 is highly recommended.
Z Mags . 2025-04-27
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Truely awful food, waited an hour.. then got calamari which was way overdone and inedible.. sent it back and the same came again. Fish and chips batter needed a diamond coated blade to get through. Truely atrocious.. understaffed the line for the bar went right up to the double doors.
Paul Bolton . 2025-04-27
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Shocking place to visit. Cold plates, cold food, cold building... Avoid at all costs. As brits we need to stop accepting such appalling quality.
T & R . 2025-04-27
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Popped in for some lunch with a few mates. Place is lovely, food was delicious and the person who attended us was absolutely brilliant. 5 star - out of this world service - he was extremely friendly and very hard working. Thank you Rhys for making a catch up lunch the best it could have been!
Rebekah Benham . 2025-04-25
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£17.50 Burger & Chips I ordered the double burger and chips which arrived within approximately 15 minutes 👍 The chips were a rationed size portion with a blob of coleslaw. Larger portions at this price is an absolute must. £6.50 Biscoff ice-cream sundae was excellent.
urbex mooch . 2025-04-25
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Usual beefeater place, but a lovely location being next to the river. Food is ok, not amazing but not bad, plenty of parking available
Bash Bailey . 2025-04-25
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The food is very nice and Rhys is very friendly and a really good server and was very helpful
Ryan Pitt . 2025-04-25
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Great to get the Kentish Lady boat from Maidstone to Allington and as soon as you get off, you're at the Malta inn. Nice food, not a huge amount, but ok. Lovely biscoff sundae 😊
Sharon Doherty . 2025-04-25
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Sian served us and was so lovely, and down to earth! The view was also really pretty next to the river. I recommend!
Rachael Ashby . 2025-04-23
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Very nice meal after a day out at Leeds Castle. Thanks to Nathan who was excellent in looking after the table.
Steve Wright . 2025-04-19
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Really enjoyed the food and Nathan did a really marvellous job with the service which made the whole thing a great experience. Many thanks
John Pyall . 2025-04-19
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Lovely food and friendly staff, thank you Nathan for your hospitality!
Ross Hardman . 2025-04-19
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The food was lovely but they did forget mum's chips
Helen Jackson . 2025-04-18
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Run down, not very clean, mediocre food and miserable staff and only one older chap appeared to be the only one actually working. Views nice though!
Houston Bone . 2025-04-17
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I came on the kentest lady for a lovely afternoon with my husband, sister-in-law, daughter and 3 grandchildren and my son and his wife with my other grandson met us there. I brought everyone dinner and was 1st of all disappointed that my daughter's blue light card wouldn't work because of your Internet with my bill coming to over £130 just for food 2nd most of the food we did not injoy because of even being burnt or too dry and the state of the floor under our table that we had to stop our grandchildren for crawling on the floor to get from one side of the table to the other, also the state of toilets were awful.
Susan Moore . 2025-04-16
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Ordered a bowl of chips and i was lucky to 7 chips in the bowl that they gave us not value for money at all and will not be eating here again also food came out at different times such a shame as I would come down here in my youth and it was the place to be
Thomas palmer . 2025-04-13
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Absolutely fantastic experience!
PETER DAVID SIMS . 2025-04-13
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Sharon was great. Top marks all round.
Peter Birkby . 2025-04-11
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Your better off with a Macdonalds. Started off well with the server Sharon but guess her shift ended then down hill like a bobsleigh after. Food cold and so slow as soon as more people turn up you seem to not exist had to keep asking to get served. Waited 20 mins for dessert menu and gave up so just paid (waited another 10 mins for person with card machine). So yeah all in all a lovely finish to my son's birthday. But did get a discount (about the only plus to the hole thing). My advise just keep driving and don't bother.
Banjo . 2025-04-09
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It's had mixed reviews, but the breakfast which I had was good.
Phil Bagulay . 2025-04-09
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Cold, slow and disappointing. Sums up how my meal was. I waited an hour to relieve my steak which was cold and not very appetising.
Leigh Sessions . 2025-04-08
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Service is pretty slack and lack lustre with staff treating you as just another punter! Food is only just adequate and poorly presented with fried eggs over cooked and cold, bacon cold and rubbery, hash browns like they had been standing for ages and too hard to enjoy. Used to be a pleasant place to go for a breakfast. Will give it a wide berth in the future.
robin simmonds . 2025-04-07
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Staff attention to detail needs brushing up. Hot buffet breakfast, two places one plate missing, knife and fork deliberately splayed to indicate not finished. Returned from the hot display with a fried egg because 1st attempt there were no fried eggs, to find our table cleared. Apologies accepted from Elie but back to the toaster and the coffee machine, which ran out of everything with the lady ahead of me. Otherwise, the food was excellent and well prepared with a great variety. We will definitely make this a breakfast regular spot. How do I prevent staff clearing up prematurely going forward?
Melville Kayton . 2025-04-06
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We went to the Malta this lunch time hoping to enjoy sitting by the river. After choosing are table we went in to order our lunch. There was a long queue waiting to order and only one member of staff at the bar. After standing in the queue for just after 1/2hour and not moved, only one person had been served. We gave up and went to another pub for lunch. Its a shame that such a nice eating area can't be staff better.
Judy Morgan . 2025-04-04
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Awful food, quite a queue, won't be going anytime soon
Judy Moor . 2025-04-03
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1 slow barman and a constant long queue. The food was awful!! Won't be going back here.
Graham Walker . 2025-04-03
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Love this place ....staff are nice and helpful and good food.
David . 2025-04-01
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Slow getting served always a long cue to bar area. Could do with more staff
Jason Bush . 2025-03-29
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Nathan served us he was brilliant food was amazing my little sister spilt a drink and they were quick to the rescue. Nathan needs a pay rise that’s all I’m saying me n my family are a nightmare and he was an amazing server.
ellie adams . 2025-03-27
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Had a great meal with friends. Nathan was our waiter and was spot on. Great guy had a laugh and added to our evening.
adam smith . 2025-03-27
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I don’t normally do these reviews by we visited on Sunday and we were served by Nathan. I just wanted to say he went beyond my service expectations and enhance our enjoyment experience. Well done.
Stephen Brown . 2025-03-24
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No eating outside!!!..well thats why I used to come and visit yous guys with my family... used to be amazing! not ANYMORE NOW ONLY INSIDE EATING... BORING
Skaiste GM15 . 2025-03-23
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Nice food and lovely service. We enjoyed it
julia puissant . 2025-03-22
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"The ribeye steak was exceptional—so tender it practically melted in my mouth. The food was outstanding, and the service was top-notch. Huge kudos to the chef for such an amazing meal! We thoroughly enjoyed everything."
Leah . 2025-03-21
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A very nice place to go, but as always a lack of staff, no waiting to be served at the bar might be because it was almost empty and it was a Monday, can't say anything about the food as we have stopped eating there, not changed no vinegar for my chips down stairs no mustard for my steak no pepper corn for the steak as well plus they run out of some beers and the price has gone up
Yorkies Bits and Bobs Home Tech . 2025-03-16
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Went for breakfast with kids. Awful table in high stools for kids??? Cold food. Items missing. Would not go back. Unfriendly staff.
Amanda Barnes . 2025-03-15
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My husband & I went for my birthday!!! at lunch time - my prawn cocktail salad was all try, Salmon main course was ok but potatoes were mouldy took it away to change potatoes came back veg was all floppy & Salmon over cooked. Certain areas could do with major freshen up, pub benches by river had fag ends all over the floor.
Angela P . 2025-03-11
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Myself and my family thought a trip to the Beefeater at the Malta Inn on Saturday afternoon would've been a nice experience. Unfortunately this was not the case. There was not enough staff on site to cope with the demand and long queues proceeded throughout the restaurant, luckily not near my table, which happened to be very dirty and had to be cleaned by myself so that my family were not surrounded by dirty plates and cutlery. We were hoping the food would be ok but again, our expectations were not met. The food was of a very poor standard. The loaded potato skins were just a plate of chips with melted cheese and some spring onions. I would've complained but I didn't fancy queuing again in an even longer queue than what was before. Although I scored the service low, this was not for the want of the small amount of staff who were working, trying to be as helpful as possible.
Anthony Ball . 2025-03-10
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I truly don’t understand how can anyone give 5 stars. I have spend 40 minutes in the queue to order food and drinks while my wife was sitting alone at the table. Someone might day we could queue together but we couldn’t as you need to have a table number to be able to order. While we were waiting for at the table for food my wife went to get another drinks and end up in the same queue, so I finished my lunch by the time she came back. Table we sat on still had dishes left by previous customers and it took over an hour for staff to clear it. Couple years ago it was nice spot, not anymore
Artur S . 2025-03-09
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Always really long queues if it's sunny, takes ages to get served. ideal if you're trying to give up drinking
Phil H . 2025-03-08
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The food was the only good experience I had the place looked really run down and incredibly messy, what did not help was being massively understaffed
Aarron Danes . 2025-03-06
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Had a 40% off voucher on mains saving £27.00 on a family of 4. we often get offered 33% off mains. It's worth signing up for the app. The food was great, and service from Sarah was very attentive.
David Chadwick . 2025-03-05
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Very slow bar service Waited 20minutes to be served We sat outside Dirty tables cigarette buts are everywhere we moved to the gazebo No smoking signs everywhere but floor covered in cigarette buts The whole place needs a refurbishment We were going to eat but the state of the place put us off We have been going to the malta for many years and was disappointed in the decline
Susan A . 2025-03-02
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A very relaxing restaurant nestled on the banks of the river Medway. Our window seat have is a great view of the boats navigating towards the lock gates which was supported by great food, great service (thanks Sam), and a great atmosphere. The food was hot, on hot plates and very tasty.
Clive D . 2025-03-01
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Amazing service, great atmosphere, megan is the best, provided quick service, affordable meal, was accommodating to allergies
jess k . 2025-03-01
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Megan was a very friendly and accommodating when it came to allergies. Good atmosphere and food was good.
Louise Stewart . 2025-03-01
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Amazing service by Megan, very accommodating to allergies. Affordable meal. Lovely atmosphere.
Jess Kemp . 2025-03-01
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Amazing customer service from Megan, very lovely and friendly. Quick service and very accommodating to allergies. Great atmosphere.
Louise S . 2025-03-01
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Decided to give Malta Inn another visit after a very disappointing last visit last year! I’m pleased to say it was a big improvement on last time! The new £8 menu was ideal for us and all our food was very nice! Big improvement on the fries which are bigger and not dry! Gammon was just the right portion for me! Will definitely return!
Philippa M . 2025-02-28
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Nice family restaurant. Relaxing atmosphere
Tom C . 2025-02-24
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Lovely food and fantastic service from liv she was brilliant
Phoebe Duffy . 2025-02-22
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Had a family meal for 8, service extremely poor - a lot of waiting which wasn't ideal with 4 young children with us. We had to catch the attention of a waitress to ask for drinks etc.; we were never approached or checked upon. Two fillet steaks ordered to be cooked medium rare. One arrived well. One medium well, but regardless they were so insanely chewy it was mostly inedible - lucky for our dogs. The kids meal of mini chicken pops were so overcooked the 3yo they were ordered for couldn't eat them. A real shame, kids became restless and no staff around to make a complaint to easily which is why i am reviewing. We were disappointed and won't be returning.
Leila Ford . 2025-02-21
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Nice breakfast polite staff. Very good price.
Vanessa Sharpe . 2025-02-18
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Lovely location Shame it's so dark downstairs. Never enough Bar staff although they do their best.Make sure you registered your car details. QR code or tell the Bar staff. This place should be so much better Shame I only visit off peak and have a Coffee outside on the benches watching the river flow. Been disappointed too many times to eat there
David Biggs . 2025-02-13
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Although it rained all the time we were there, we had a seat right by the window so could see people jogging and some boats moving around. We got there early and one of our friends turned up late but the staff were really good and didn’t bother us or hurry us up in anyway. We had the Sunday roast and it was delicious and apart from too much food for one person, the rest of the plates were emptied I have been here a few times and would recommend eating and drinking in here as it’s a very nice restaurant with wooden beams and a great atmosphere
colzy111 . 2025-02-10
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friendly staff and really good food
Natasha . 2025-02-09
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Good spot for a drink on the river and some lunch. Popped upstairs for some lunch. Was served by Megan, service was excellent as was the food. Good job
Connor Kandola . 2025-02-08
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Thoroughly enjoyed our grilled salmon and Black Forest gateaux. Megan served us and she was very attentive. Our food was piping hot with great choice of garlic potatoes and vegetables. We have never been so pleased. Thanks to chef and waiters.
ruth hurford . 2025-02-05
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Sam N was our server, he was very efficient and polite,food was nice and hot,looking forward for Sam serving us again in the near future
Maree Brown . 2025-01-31
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Stayed at Premier inn next door. Convenient to walk in for dinner. Very friendly staff and food was good value for money. Our server was Sam N. Nice guy and very competent.
lyn and malcolm juchau . 2025-01-29
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Booked to have a new years meal and the atmosphere was perfect. The staff were attentive and friendly. Food was cooked and served up within a good time. All meals were delicious. I had some vouchers and so got the starters free! The rewards card is brilliant!! The points build up fast. View was lovely over the river. Overall a great experience and we would definitely return.
Lucy . 2025-01-27
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Arrived 12.24 today to be told they were closing no reason
valerie williams . 2025-01-20
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Family dinner,but unfortunately is last time here,,, nearly all the food was cold,few portions of onions ring( unfortunately I think that was cooked few days ago), calamari on side and king prawn ( same, cooked few days ago,,, guys, please put in the bin,not in the plates) sirloin,( very very cheap quality)I tell that we want 4 bottles of coca cola,,,we received 4 big glasses with cola, left I think by anothers customers,,,the staff was a bit ,or a bit more with no respect for the customers,,,,all the food in one word was disappointed and a lower quality.Restaurant a bit dirty
Bogdan Vasile . 2025-01-18
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The Pub and Restaurant area was very, very Cold 🥶 I had Steak Pie Chips & Peas (only had 10 chips on my plate) One of the Rib eye meals, the meat was uneatable, it was exchanged for a sirloin steak meal, which was good. Disabled facility's for wheelchair users is excellent. Car parking is Free for three hours if you are using just the Pub, but Free all night if you are using the Premier inn next door.
Steve Rushman . 2025-01-12
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First off the table was sticky was given a list of food not available but lots of other food not on list not available had to reorder meals when said sometimes to staff was told don’t know what goes on in kitchen when food turned up it was cold and one meal didn’t even turn up staff didn’t care the place looked like it needs to be shut down buckets everywhere leaking roof I would give this one a miss
Nicola P . 2025-01-05
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I stopped coming here years ago! The food and service was appalling! Thought we'd give it another try. Half the stuff on menu was not available! My description of this place, is a "no frills" restaurant. Should have gone elsewhere. Very disappointing 😞
Linda White . 2025-01-05
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Half the food on the menu was missing. There should have been a message on the website when booking so we could book elsewhere. Food was bad, served cold and didn't match the menu. Got chips with the salmon instead of garlic potatoes. One meal didn't come until everyone else was almost finished. Place looked run down and dirty. Staff didn't care at all. Do yourself a favour and eat at another restaurant.
Sarah . 2025-01-05
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We decided not to stay in this New Years Eve and Instead visited the Malta. We were sever and expertly looked after by Sharon, she took her time to explain the missing menu items before we ordered. The food was amazing credit to the kitchen team.
M H . 2025-01-02
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We have been for breakfast before here and was really nice and lots to choose from. We visited 31st December 2024 and what a let down. Cooked breakfast was cold, no pastries and when asked for some was told there weren't any. The unlimited tea and coffee was not a self service like when we visited previously, you had to ask behind the bar for this and felt as though you were troubling the staff. The cooked breakfast was not unlimited, was given a food ticket to get 1 cooked breakfast each. It felt like they just wanted breakfast over with as quickly as possible. We won't be returning.
Emma Drury . 2025-01-01
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Good food. Hot and tasty. Abundant Good customer service. Nice ambience and atmosphere
Tega Ed . 2025-01-01
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Visited tonight with the family for New Year’s Eve, was served by Sharon who was amazing. Spent time explaining everything to us, meal was delicious, service from Sharon was outstanding, she is an absolute credit to your business. Highly recommend and will definitely return
Connor M . 2024-12-31
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Pleasant staff, nice atmosphere, food was hot, delicious, and served really quickly, will definitely visit again soon
Roam66946048067 . 2024-12-31
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Really disappointed. Supply issues meant menu was limited (we weren’t warned about this prior to ordering) and we had a substitution with the kids Xmas tree pizza and igloo pudding. One of our kid’s meals was not sent to the kitchen so he had to wait for it to be cooked as we ate ours. Service was incredibly slow; our wait staff changed twice and seemed to forget about us. The food was really bland and mediocre - portions were small (£5 for about 15 chips as a side). No apologies from staff or check on us mid meal.
Thomas F . 2024-12-30
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Staying overnight at the premier Inn. It's 8.30 on a Saturday night, there's nobody in the bar and the guy from the restaurant upstairs told me they had to close early and he can't sell me a beer. This is not an Inn.
Peter Thursfield . 2024-12-28
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Just awful tonight, poor service poor food
Emily Frederick . 2024-12-27
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Simon literally makes the breakfast experience one that we will repeat. He is so efficient and friendly, works quickly and smiles 😁The breakfast eat all you can and drink as much tea/coffee/juice for £10.99 is pretty good value especially as kids eat free but they could do with more variety of pastries . The cooked was fine. UPDATE…Sadly went back here on a weekday - December 18th - for breakfast and it was awful. No pastries, no muffins, stale croissants. Cooked wasn’t the best and the vegetarian sausages tasted “weird”. Simon was working alone and once again was fabulous, running around and working hard . He really is an asset to the business but unfortunately even his brilliant customer service skills aren’t enough to encourage us back again
Kit Long . 2024-12-26
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Run down under staffed ...needs a new owner..manager...reception...very poor..
Dave G . 2024-12-20
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