The Muggleton Inn - J D Wetherspoon in Maidstone

What a dirty horrible place everything seems and feels grimly. No body clearing tables. And some staff training in customer service wouldn’t go a miss.

I think the woman behind the bar yesterday had turned up to the wrong place of work. She was way more suited to Karen’s diner. Rude and impatient, never had problems with my breakfast request before. Definitely needs some training in customer service, actually I think she has missed all the training so far. Shame as everyone else was polite as always.

Great food good beers, staff wonderful.

Nice & comfie sat in a back booth with my book & wine/food atmosphere spoilt by a loud talking group but luckily they quite quickly moved on

Cheap booze and food but always good quality, what's not to love about a spoons!

I only popped in on a Friday night for a drink. The service was very quick and there is a table service option.

Evermore popular great pub, extensive menu, wide range of drinks, reasonable prices, bottomless tea coffee chocolate for £1 36, tasty well cooked food. Nice clean facilities.

Absolutely a nightmare. We waited more than one hour for one burger and a chicken. No hygiene. The toilets and changing room are disgusting. My 2yo daughter was sick after ate the chicken, vomiting, fever, food poisoning: hospital!!

It is what it is is all I can say

Visited twice for lunch and breakfast during a stay in Maidstone with friends. Lovely building and especially enjoyed the breakfast!

Spoons cheap drinks food and toilets a mile away lol nice place good service well done staff

Good food cheap drink good service

Great food, big portions and served quickly. Lots of quiet booths to sit in.

Good choice of ales/beers. Very competitive prices. Friendly staff.

These prices can't be beaten! Great value.

The portion size of both the American double cheese burger which had no cheese on it & the chicken chilli burger which had two tiny stripes of chicken with a minute bit of lettuce was rediculous, we actually thought we'd been seved from the kids menu, very disappointing & we won't be back

Cheap drinks and reasonable food what more could you want

Went in this morning must say lovely and clean 👌 nice breakfast and coffee ☕️

Exactly what id expect from a spoons so thats good... service was a bit slow. Other than that all fine

Won't lie me and my husband use to really enjoy going here and still kinda do but we noticed far more rude staff being employed. For example me and my husband went out last night and got told after only a few drinks that we weren't allowed to be served even though we were only merry and not drunk and this has been happening more and more with our visit. Also identifying the server we had was a young girl with very identifiable green hair of you get served by her I'd suggest having a couple of drink then moving on to another establishment as she can get very judgement. Just a disclaimer this isn't all the staff just a few.

Breakfast was great, but when popping in for a quiet drink the evening before there were loud and drunk people there that were still being served. Very off putting.

Never had a bad experience here. Food is also great. Service was very prompt. Love the venue atmosphere. Usually only come during breakfast.

Standards have really dropped. Food cheap which is great but entire breakfast was stone cold, sausage was the worst item on the plate, should have kept the original sausages from before. Staff work hard but food quality has gone right downhill

Had gammon egg and chips cooked well some of it cold .could do with more chips condiment bottles empty .staff rude and abrupt .if asked anything .. Took cups off table while still eating so had to go and ask for them back as refills .did not go down well . Asked if allowed more soya sauce with chicken said she would go and get it. did not return . asked second waitress said needed to be paid for which is fair but at least say so dont just not return Staff obviously busy and had really bad attitude

I recently visited The Muggleton Inn in Maidstone for breakfast, and it was an excellent experience. The food was delicious and well-prepared, exactly what I was hoping for to start my day. The standout part of the visit was the service provided by Alex, who brought our food. She was professional, polite, and incredibly helpful throughout the meal, ensuring we had everything we needed. Her friendly demeanor really added to the positive atmosphere. I highly recommend The Muggleton Inn for a great breakfast and exceptional service.

What's not to like, cheap and cheerful and friendly staff

I normally like Wetherspoons but this one has a small, poorly ventilated garden - we left before ordering due to lots of people smoking. With the small space and children around smoking shouldn't be permitted.

I had the sticky Korean chicken bowl and wow really tasty!, I would have preferred sticky rice over chips but the sauce and spicyness was just so good I hope this becomes a regular on the menu

One of the largest and busiest wetherspoons i have been too, we popped in for a light lunch and was happy

I've been mistreated and verbal abuse by manager of THIS PLACE. Very poor manners close to none. Avoid place at any means. Out of words first and last time there

It's wetherspoons. You know what you're getting. How the staff stay as cheerful as they do beats me

First try, cheap produce, should not have expected more

Absolutely wonderful. Nice owner and nice staff. First we drank something and later we ate something. The Currie was very tasty and freshly made! The owner allowed us to spend the night in the parking lot for free! Top!

Very pleasant staff. Food arrived promptly and was hot. Good value for money.

The service was very good as well as prompt and the food, as always at Weatherspoons, was delicious whilst always being good value for money. I just love spending time in their well maintained buildings that hold so much history too.

Quiet pub, nice atmosphere, friendly staff

Always nice to visit a Wetherspoon

Popped into maidstone weatherspoons this afternoon and to say I was disappointed is an understatement. The beans on my all day brunch had seen much better days. Ordered a kids meal of course comes with a snack bag of apples, which were 'out of date' & was not very nice tasting. I'm aware it's cheap and you get what you pay for but blimey, how not to get custom.

Went on a quiet Monday night , nicely decorated , chatty helpful staff nice tasting food had the sticky Korean chicken bowl

Virtually empty, sat outside as we had 20 old baby, wife was asked to move to the public pavement , as the pavement directly outside is considered licenced premises, and no children after 9.0pm..

It was nice and cool in there. Had eggs benedict, which was lovely!

Wetherspoons are brilliant..they respect the history of an area. Plus their refillable tea or coffee is excellent value.

Such a nice place to meet. Love the upstairs library style

Typical English location. Good value for money, good beer like most pubs... sufficient/good food, choosing carefully.

Nice, relaxing, chilled and relaxing watching the world go by x

It the best place for drinks and food.

Lady with green fringe and dark hair is very very rude. Disgusting language and no people skills… avoid avoid

Prompt service, friendly staff.

Been using Mugs regularly for awhile as it's great for cheap beer and food. We visited recently and my 5 year dropped his glass on the table which smashed sending liquid and glass all over the table. Kieran and his colleague Violet were on it straight away offering assistance and checking everyone was ok. Some of the glass went in the food which they replaced without us asking and without cost to us. Just wanted to say thanks guys we were very impressed with your customer service, you're both a credit to Wetherspoons

It is what it sets out to be: a no frills, below market-priced eating and drinking establishment which caters to a simpler clientèle. But when you 'take the easier of two tests', you are going to be marked more critically on the easier things to get right (or wrong) and in this regard, the Muggleton gets it right. Yes, the word "gourmet" and the word "Wetherspoon" will never be found in the same sentence (except here😁), but the food is well (enough) made and hot and not buffet. A cheap breakfast, a cheap drink and effortlessly affable greeting from the personable bar girl. It should also be noted that they serve food 'til 2300 too (not even a dedicated restaurant offers this service).

Good food let down by miserable staff, I have worked in retail management for 17 years and a friendly smile and hello goes an awful long way.

Great place.Reasonable prices as well.

Food was good but was half way through eating before we got our drinks.

A very large wetherspoons. They need an entrance ramp for buggies, elderly and disabled people. Lovely building

Classic beef burger, well...two buns, the meet, a tomato slice (1 slice) the size of an old 50p coin, a trace of a Romanian lettuce the size of the tomato and a thin and soggy piece of onion. You must be joking me.

I enjoy Whetherspoon pubs in general, as firstly they're affordable, secondly there's a good choice of food and drink, and there usually quite spacious. Well, after reading the Muggleton Inn had a million spent on refurbishments, I thought I'd take a look as I was in Maidstone today; and whilst doing so, I ordered a curry and cider - 1330hrs. I have not been able to eat any dinner tonight, as I have had severe stomach pain, in the centre of my belly. Maybe it was the plate or cutlery contaminated, but they definitely have me food poisoning.

I have gone to hundreds upon hundreds of cafe Nero's across the country as I would definitely say that I am a coffee addict. However this is definitely the second best Weatherspoons in the country. It's cozy, welcoming, social and inspiring atmosphere is perfect. The customer service here is outstanding and the staff always go the extra mile to make sure customers leave with a smile especially those who struggle to smile. There food and drinks are made to perfection. I had a sevear breakdown in Thanet last year after suffering from alot of abuse from everyone in my personal life especially my ex, alot of misconduct from all the professionals who were meant to help me, and illegal eviction from my privately rented dream home and first ever private rented home, then I lost my baby due to the lies alot of people told about me. Yet after coming back out of hospital with my PTSD and into the community with no support at all at least there has been people in the community that has really made me smile. Such a quant little weatherspoons.

You get what you pay for, standard Wetherspoon food. Building is great with a lot of history.

Service is good, waiters are very nice, food wasn't the best I had at Wetherspoons.

Rather run down pub and the food is not great in comparison to other pubs.

Popped in for a quick lunch whilst on a coaching day out & river trip in Maidstone. Have visited several of the chains pubs over the years but first time here. Enjoyable experience.

Great staircase but to the first floor of the old insurance company building.

To Tim Martin I have been going to the Wetherspoons muggleton inn Maidstone since December 2023 today 17/01/24 I got thrown out because my dog was sitting with me outside like she always has since I been going there. The manager sent a member of staff out to tell me to leave , when I asked the managers name she refused to give it . The manager appears to be anonymous and sends everyone else to do there work . Won’t return even without the dog .

Its a weatherspoons, what else can you say, menu huge, food and drink are great and cheap and the staff are excellent. Our go to for lunch when we are in Maidstone.

Not the nicest of places of friendliest staff but an okish place...

Visited as a large group, very quick service. Nice atmosphere.

Food is I think hit or miss in any weatherspoons, I had the steak and kidney pie, partner had fish and chips, both really nice.

Bog standard spoons. Cheap beer, polite enough staff, usual rickety stair case to the toilets. Nothing brilliant, nothing substandard.

My partner is on a mobility scooter and even though we used the level access but I with the help of other customers had to move several stools out of the way NOT at all disabled friendly

Service was okay , atmosphere was something else , too many people

Don't think of this as a pub. It's a cafe which serves beer

Disappointed to say the least ordered 2 paninis both with chips and got 8 chips on each plate , burnt hard panini too , think I’ll stick to my usal weatherspoons where I get decent size plate of chips and a non burnt panini , won’t be back again such a shame as the building it self is stunning

The place was very busy on a Saturday night. Staff is excellent delivering the drinks in a second after you order. Cheap prices and a lot of fun. The most important thing that is missing to this place is music. People are talking too loud and should be at each other, which is a bit annoying.

alex was amazing. we was sat upstairs. alex was honestly so amazing. alex and megan were honestly the best staff we’ve ever had at a wethetspoons.

Good quality food at a reasonable price, excellent bitters.

Came th the venue this evening and my child had just gotten off of his chair to walk over to me and a manger called Louise literally dribbled beer on his head and nearly stood on him even though a member of the public stated look out for the child

The sirloin steak was so juicy and perfectly cooked, while the alfredo pasta was creamy and indulgent. The beef burger had just the right amount of seasoning, and the British chicken wings were bursting with flavor. And let’s not forget the barbecue chicken melt - it was like a party in my mouth! The ambiance was cozy and inviting, making it the perfect spot for a meal with friends or a quiet dinner for two. And the service? Impeccable. The staff went above and beyond to ensure we had everything we needed. If you’re in Maidstone, do yourself a favor and pay a visit to The Muggleton Inn. You won’t be disappointed.

Typical JDW bit grubby, given a dirty cup for coffee & cutlery not very clean but you get what you pay for

This place has got a lot better since they have had a refurbishment. Very quick service.

Unfortunately breakfast was only warm bacon cold excellent value great service

Some interesting punters in Muggs... but can't fault the staff, food, or service. I'm in there most days at the minute as it's a good place to cracknon with uni work.

First beer tasted like water, they told me the lines hadn't been run through properly on that particular tap. Lucky it wasn't line cleaner...

Popped in for meal and drink. Thought it would be like a lot of spoons but staff attentive, good atmosphere. Wi fi not so good. We ordered at our table. Good atmosphere

Delicious amazing authentic Italian coffee

Stopped in for a few drinks with old friends, my first time there. On a Friday night it was busy but a good atmosphere and a lovely old building. Good value beer and I really enjoyed a few different ales but the Crafty Fox was definitely off and undrinkable, thankfully not one I chose!

Cheap food a drinks compared to most other public houses. Decor and seating has improved since the refurbishment. Can get a bit rowdy late evening with some of the younger clientele but in general the majority are polite and friendly

Ordered breakfast in an empty restaurant just after 8, arrived promptly, not surprised as it was stone cold so must have been prepared well in advance HB were vile, dreadful eating experience, a real treat for visitors to an English breakfast, suppose you get what you pay for, I’ll never be paying them again for food that’s for sure

Good selection of drinks, nice food

Better than before refit obviously. Second vist. Staff seem more better and food improved. Including menu. Suspect I will go back again

I had an amazing time at this Wetherspoon pub but my experience wouldn’t have been complete without Sophie. I have honestly never had better service in my entire life. I hope she gets promoted.

Good and drink excellent as usual. Accessibility good for wheelchairs. Atmosphere was slightly charged with a group of men shouting enthusiasticly with extremely colourful language too! They did however calm down once I asked them to respect that I was with my mother and their language was offensive.

The chicken was over cooked and the presentation was zero.

There was a rat in the seating area!

Was lovely breakfast quick service just atmosphere wasn't there for me

Revamped and pretty cool. Haven't been here in years. Stopped off for a Leffe before a show and ended up eating as well. Food was cheap but very tasty. You know what you are getting here and it's decent. Staff were very polite and helpful. I'll deffo pop in again when in Maidstone.

Burns night was great with the haggis special staff on phones and not on point but id go back.

Great place good food stadd great

Staff very friendly and great meal and service

9pm on a Sunday and the food was good as was the service. Five of us sat to eat and drink before the Super Bowl and it was better than expected.

Wrong back breakfast delivered at first right breakfast delivered. No bacon took breakfast to till girl said wait a minute five minutes later after dealing with issue with customer my breakfast had gone cold. I said better have money back manager gave money back without query. He knew she had cocked up very very bad service at Muggleton Maidstone