The Muggleton Inn - J D Wetherspoon in Maidstone

Shame they close the upstairs at 2000.

Always good service and good food

Typical spoons. Never had any issues always nice service

It's OK. not the best weatherspoons in kent or Maidstone.

Very busy but when we found a table everything was ok a few items not available on the day of our visit

Myself and several others diners had to complain about dirty cutlery. Very dirty cutlery. One lady waiting almost 15 minutes for clean replacements by which time her food was cold. My experience wasn't much better. Dirty tables. Staff with absolutely no idea what was happening. My drinks order on the app was poured and then both drinks left on the drip trays whilst the lad just went and served someone else. I had to go and ask for them which defies the point of ordering to the table because of disability issues.

Food was ok. Chips were luke warm and sparse and burger a bit dry but passable. Overdone the ice in the drinks and tables not cleared. Wouldn't visit again. Only good thing was the prices.

Poor service. Lousy attitude. Dirty cutlery. The queue of people waiting to complain about dirty cutlery and waiting for clean ones was horrendous. Unfortunately we had already put our orders in by that time and ours was filthy so got sent straight back to have a ten minute wait for clean cutlery whilst our food was getting cold. Food was barely edible. Hygiene inspector needs to visit. Even the tables were dirty with food remnants still on them.

Love to have breakfast, yummy, good price. Coffee also refills, which is excellent for a coffee lover like me

Evermore popular great pub, extensive menu, wide range of drinks, reasonable prices, bottomless tea coffee chocolate for £1 70, Breakfast muffin including bottomless hot drinks £3 Full Menu of tasty well cooked food at affordable prices. Nice clean facilities.

It's a Wetherspoons, they're not going to be much different.

Nice large pub, friendly staff, etc

Rank food. Rank service, rank atmosphere. This is normal for a Wetherspoons.

Lovely lunch with my daughter. Food was good as always. Waiting staff well friendly

Tried the mixed grill Small thin pieces of meat slightly over cooked

Ordered food and drinks off the app 5 to 10 minutes later a staff member comes over and says they are out of the food I ordered, was I able to pick something else before I could say what I wanted they walked off and was standing at the bar chatting. I went up to the bar and stood there for 5 minutes while 2 staff members were having a chinwag no qué at the bar just me standing there waiting to change my meal as they didn't have it. Then I said what I would like instead But still the 2 staff members kept chatting within themselves while trying to serve me and then expected me to pay a pound more for a different meal. Staff there need better customer service training as they are very rude

Really efficient service on our food order, though a medium-well done steak came out pretty much rare. Was promptly cooked through more, but probably a case of more haste less speed

We arrived at a busy time of day, around lunchtime. We had difficulty getting somewhere to sit but had no problems ordering food and the waiting time was short. However we did have to wait quite a while for our plates to be cleared after eating. Overall however, we were very pleased and we'd eat here again 😊

Im not quite sure what went wrong but this used to be one of my favourite pubs i would go in at least once a month. The food was pretty decent but service was actually shocking. I had added strawberries as part of the extra to my crumble and pressed the serve desert later option. Why the heck would they give me the strawberries with my pizza, not once but TWICE!!. Are there robots working there or what?? Not sure why there was onion skin over my nachos. There was someone checking over tables every 20 mins so took ages to get our deserts. And when i finally got it half of the plate was warm the other half was so flipping burning i am still pealing skin of my the roof of my palet. No warning of it being hot, but when i was eating the warm part i actually wasn’t expecting the other half to burn me like that. new edit: almost a year later the service is just as shocking. went there for just a desert; cookie brownie and ice cream. when it came I thought something was wrong. there was no ice-cream. which with how sweet the brownie is its the only way to really enjoy it. when we told a waitress she told us they didn't have any. like... why not tell us rather than just serve it to us like that!! when we asked if we could have any other side instead she had the audacity to tell us we had to pay for it. these people have the mental capacity of 2 y/old. absolutely shocking!!!

Good food let down by miserable staff, one in particular who never says hello or even smiles at you,I have worked in retail management for 17 years and a friendly smile and hello goes an awful long way.

It's a wetherspoons, cheap and cheerful, cannot complain

Big Spoonie in the heart of Maidstone the county of Kent. You can literally get lost there.

Nice staff but seemed overworked. Very loud and busy. Chips undercooked

Love this place great food fantastic prices and comfortable seats what's not to like vegetarian dishes are fab

So called system fault where my order for a breakfast didn't arrive after waiting for ages. Problem solved eventually after being told my table doesn't have an order attached. NOT MY PROBLEM. After another wait, waitress brought my breakfast and told me it had to be re-cooked. Yeah right! If that was just cooked, then it was very poor. The only hot item on the plate were the sausages. Fried eggs, hash browns, mushrooms, bacon and the toast were Luke warm to cold. The eggs were tired and leathery already. My first breakfast and my last at Weatherspoons. If I could have given zero 🌟 's I would!

As always good value for Money and never disappointed given the cost.

Not friendly at all cold food. Is supposed to be disabled friendly but no where for people to sit properly

A typical spoons pub and you get what you pay for, but still brilliant value at the end of the day

Now I know where all the pensioners go at lunch time, packed with the little so & so's. The wife and I added to them. Sorry Tim, getting expensive now and not really impressed with the burger and chips. That's what you ordered that's what you get, nothing fancy, in the middle of a large plate and not very appetising. Waitress was very nice and helpful so top marks to her.

I ve taking my time to read some of the posts about this establishment. Have to say , very nice weatherspoons . I've been to a few up and down the country . Some I'd rather walk back out . Enough said ,.. After reading and sampling some of the, as said best food the establishment can offer . I've come to the conclusion that the best value for money has to be ... The large mix grill . As I'm not a local to this establishment or area , I hope this helps others . Wish you all the best of health

Quick service went on a quite day so fast service good prices

Georgie served our food and drinks and she gave us five star set ice, provided amazing drink recommendations, i will definitely be coming back. Thank you Georgie!

The burgers were absolutely awful, like discs of rubber. I won't be eating there again. They were busy, so I expected the food to be fresher.

Good choice of ales/beers. Very competitive prices. Friendly staff.

Usual spoons food, quick service and friendly staff. BIG busy spoons but managed to find a table.

Ryan was a great help when I popped in for a beer

I had high hopes for mu visit today but unfortunately,my experience far from enjoyable. I was having a drink and went to use the toilet ,only to return and find that my beer had been taken away .When I ask the manager about it they said I had to let them know am going to toilet ,they didn't seem to have any reasonable explanation or offer any apology about it the manager just walk away from me .It's incredibly frustrating to have a drink removed from your table without any prior notice or explanation, especially when I was only gone for few minutes

Super pricing and fast service. Food not bad at all for the money.

Good staff...had table service...within a minute of placing the order it was served...great thank you

This is one of two J D Weather spoon pubs in Maidstone, and recently decorated. It was very busy, but there was enough staff to cope with the amount of customers. They offer a large selection of beers and wine, as well as spirits, it's a great place for a night out.

Popped in for meal and drink. Thought it would be like a lot of spoons but staff attentive, good atmosphere. Wi fi not so good. We ordered at our table. Good atmosphere

After reading the negative reviews we nearly didn't go, but decided to make our own minds up as the menu is extensive and it is not easy to find something we all like to eat in the same place! Overall it was a cheap breakfast and would go again. The staff were friendly and helpful and the place was clean. The vegetarian sausages weren't half bad (not easy to find an edible veggie sausage!), hash browns were really nice, mushrooms and eggs average. Toast amd beans were almost cold so not pleasant, but that would be my only complaint - and pretty much anywhere I've had breakfast out has had luke warm beans. Drinks are cheap. Loads to choose from and would go again.

What a dirty horrible place everything seems and feels grimly. No body clearing tables. And some staff training in customer service wouldn’t go a miss.

Update December 2024 Good range of real beers, at very competitive prices, it's a shame other pubs can't match their prices. Update December 2023 Just reopened after refurbishment, not all beers were available as advertised. Very unlikely to be beaten on price. Update August 2023 Still has a great range of beers at low prices. Fantastic aray of beers at unbelievable prices. Very good breakfast and it won't break the bank!!! Great clean toilets.

I think the woman behind the bar yesterday had turned up to the wrong place of work. She was way more suited to Karen’s diner. Rude and impatient, never had problems with my breakfast request before. Definitely needs some training in customer service, actually I think she has missed all the training so far. Shame as everyone else was polite as always.

Drinks cheaper than normal and food is reasonably priced and ok.

Got served by a lovely waitress called Sophie who was so cheerful and kind and helpful. Really enhanced my experience here and I’ll certainly be coming back again for this reason.

Nice & comfie sat in a back booth with my book & wine/food atmosphere spoilt by a loud talking group but luckily they quite quickly moved on

Great food good beers, staff wonderful.

Cheap booze and food but always good quality, what's not to love about a spoons!

I only popped in on a Friday night for a drink. The service was very quick and there is a table service option.

Absolutely a nightmare. We waited more than one hour for one burger and a chicken. No hygiene. The toilets and changing room are disgusting. My 2yo daughter was sick after ate the chicken, vomiting, fever, food poisoning: hospital!!

It is what it is is all I can say

Visited twice for lunch and breakfast during a stay in Maidstone with friends. Lovely building and especially enjoyed the breakfast!

Spoons cheap drinks food and toilets a mile away lol nice place good service well done staff

Good food cheap drink good service

Great food, big portions and served quickly. Lots of quiet booths to sit in.

These prices can't be beaten! Great value.

Cheap drinks and reasonable food what more could you want

The portion size of both the American double cheese burger which had no cheese on it & the chicken chilli burger which had two tiny stripes of chicken with a minute bit of lettuce was rediculous, we actually thought we'd been seved from the kids menu, very disappointing & we won't be back

Went in this morning must say lovely and clean 👌 nice breakfast and coffee ☕️

Exactly what id expect from a spoons so thats good... service was a bit slow. Other than that all fine

Won't lie me and my husband use to really enjoy going here and still kinda do but we noticed far more rude staff being employed. For example me and my husband went out last night and got told after only a few drinks that we weren't allowed to be served even though we were only merry and not drunk and this has been happening more and more with our visit. Also identifying the server we had was a young girl with very identifiable green hair of you get served by her I'd suggest having a couple of drink then moving on to another establishment as she can get very judgement. Just a disclaimer this isn't all the staff just a few.

Breakfast was great, but when popping in for a quiet drink the evening before there were loud and drunk people there that were still being served. Very off putting.

Never had a bad experience here. Food is also great. Service was very prompt. Love the venue atmosphere. Usually only come during breakfast.

Standards have really dropped. Food cheap which is great but entire breakfast was stone cold, sausage was the worst item on the plate, should have kept the original sausages from before. Staff work hard but food quality has gone right downhill

Had gammon egg and chips cooked well some of it cold .could do with more chips condiment bottles empty .staff rude and abrupt .if asked anything .. Took cups off table while still eating so had to go and ask for them back as refills .did not go down well . Asked if allowed more soya sauce with chicken said she would go and get it. did not return . asked second waitress said needed to be paid for which is fair but at least say so dont just not return Staff obviously busy and had really bad attitude

I recently visited The Muggleton Inn in Maidstone for breakfast, and it was an excellent experience. The food was delicious and well-prepared, exactly what I was hoping for to start my day. The standout part of the visit was the service provided by Alex, who brought our food. She was professional, polite, and incredibly helpful throughout the meal, ensuring we had everything we needed. Her friendly demeanor really added to the positive atmosphere. I highly recommend The Muggleton Inn for a great breakfast and exceptional service.

What's not to like, cheap and cheerful and friendly staff

I normally like Wetherspoons but this one has a small, poorly ventilated garden - we left before ordering due to lots of people smoking. With the small space and children around smoking shouldn't be permitted.

I had the sticky Korean chicken bowl and wow really tasty!, I would have preferred sticky rice over chips but the sauce and spicyness was just so good I hope this becomes a regular on the menu

One of the largest and busiest wetherspoons i have been too, we popped in for a light lunch and was happy

I've been mistreated and verbal abuse by manager of THIS PLACE. Very poor manners close to none. Avoid place at any means. Out of words first and last time there

It's wetherspoons. You know what you're getting. How the staff stay as cheerful as they do beats me

First try, cheap produce, should not have expected more

Absolutely wonderful. Nice owner and nice staff. First we drank something and later we ate something. The Currie was very tasty and freshly made! The owner allowed us to spend the night in the parking lot for free! Top!

Very pleasant staff. Food arrived promptly and was hot. Good value for money.

The service was very good as well as prompt and the food, as always at Weatherspoons, was delicious whilst always being good value for money. I just love spending time in their well maintained buildings that hold so much history too.

Quiet pub, nice atmosphere, friendly staff

Always nice to visit a Wetherspoon

Popped into maidstone weatherspoons this afternoon and to say I was disappointed is an understatement. The beans on my all day brunch had seen much better days. Ordered a kids meal of course comes with a snack bag of apples, which were 'out of date' & was not very nice tasting. I'm aware it's cheap and you get what you pay for but blimey, how not to get custom.

Went on a quiet Monday night , nicely decorated , chatty helpful staff nice tasting food had the sticky Korean chicken bowl

Virtually empty, sat outside as we had 20 old baby, wife was asked to move to the public pavement , as the pavement directly outside is considered licenced premises, and no children after 9.0pm..

Wetherspoons are brilliant..they respect the history of an area. Plus their refillable tea or coffee is excellent value.

It was nice and cool in there. Had eggs benedict, which was lovely!

Such a nice place to meet. Love the upstairs library style

Typical English location. Good value for money, good beer like most pubs... sufficient/good food, choosing carefully.

Nice, relaxing, chilled and relaxing watching the world go by x

It the best place for drinks and food.

Lady with green fringe and dark hair is very very rude. Disgusting language and no people skills… avoid avoid

Prompt service, friendly staff.

Been using Mugs regularly for awhile as it's great for cheap beer and food. We visited recently and my 5 year dropped his glass on the table which smashed sending liquid and glass all over the table. Kieran and his colleague Violet were on it straight away offering assistance and checking everyone was ok. Some of the glass went in the food which they replaced without us asking and without cost to us. Just wanted to say thanks guys we were very impressed with your customer service, you're both a credit to Wetherspoons

It is what it sets out to be: a no frills, below market-priced eating and drinking establishment which caters to a simpler clientèle. But when you 'take the easier of two tests', you are going to be marked more critically on the easier things to get right (or wrong) and in this regard, the Muggleton gets it right. Yes, the word "gourmet" and the word "Wetherspoon" will never be found in the same sentence (except here😁), but the food is well (enough) made and hot and not buffet. A cheap breakfast, a cheap drink and effortlessly affable greeting from the personable bar girl. It should also be noted that they serve food 'til 2300 too (not even a dedicated restaurant offers this service).

Great place.Reasonable prices as well.

Food was good but was half way through eating before we got our drinks.

A very large wetherspoons. They need an entrance ramp for buggies, elderly and disabled people. Lovely building

Classic beef burger, well...two buns, the meet, a tomato slice (1 slice) the size of an old 50p coin, a trace of a Romanian lettuce the size of the tomato and a thin and soggy piece of onion. You must be joking me.

I enjoy Whetherspoon pubs in general, as firstly they're affordable, secondly there's a good choice of food and drink, and there usually quite spacious. Well, after reading the Muggleton Inn had a million spent on refurbishments, I thought I'd take a look as I was in Maidstone today; and whilst doing so, I ordered a curry and cider - 1330hrs. I have not been able to eat any dinner tonight, as I have had severe stomach pain, in the centre of my belly. Maybe it was the plate or cutlery contaminated, but they definitely have me food poisoning.

I have gone to hundreds upon hundreds of cafe Nero's across the country as I would definitely say that I am a coffee addict. However this is definitely the second best Weatherspoons in the country. It's cozy, welcoming, social and inspiring atmosphere is perfect. The customer service here is outstanding and the staff always go the extra mile to make sure customers leave with a smile especially those who struggle to smile. There food and drinks are made to perfection. I had a sevear breakdown in Thanet last year after suffering from alot of abuse from everyone in my personal life especially my ex, alot of misconduct from all the professionals who were meant to help me, and illegal eviction from my privately rented dream home and first ever private rented home, then I lost my baby due to the lies alot of people told about me. Yet after coming back out of hospital with my PTSD and into the community with no support at all at least there has been people in the community that has really made me smile. Such a quant little weatherspoons.

You get what you pay for, standard Wetherspoon food. Building is great with a lot of history.