Taco Bell in Maidstone

ordered large meal and got 10 chips

Manager cannot keep on top of opening times on apps Ordered. Got a call shortly after saying they was closed, and could not cancel it, neither could i. Received a notification after the call sahing i had cancelled it and a refund wasnt possible if i had paid. Saving grace? The lady who called me (not the manager) was professional and a pleasure to speak to.

food was cold and late delivery driver rude

Not a good experience. They didn't even had hand wash on their two toilets! You need to wash hand before eating. I wonder if they could wash hands before cooking! Lazy service. Disappointing experience.

Food arrived lukewarm with one item missing.

I’m missing a drink and half of my meal not happy

it was amazing loved it I'd recommend the crunchwrap supreme and the wait time was great only took 15 mins

Food not served in boxes anymore, all thrown into a bag with leaking cheese sauce pots. Items missing from order.

Half the food was missing and the other half was wrong

Food was lovely. Delivery driver friendly, food could have been hotter, but being a Friday night, probably busy. On the whole, food was very tasty and plenty of it. Thank you 😊

My order was missing items and what turned up was cold and looked like it had been thrown together

Food missing food cold waited ages for it to arrive will not be ordering from here again, very disappointed!!

Delivered really quickly but wasn’t very nice. The seasoned beef was like baby food paste. The churros were all crunch no dough and the cinnamon sweet things were literally quaver crisps covered with cinnamon

They are very stingy on the filling, must have had a tea spoon worth in the taco! taste was nice, but portion size wasn't great.

Flavor was there but ordered at 7:40pm food didn’t arrive until nearly 9:20pm and was stone cold chips had formed a solid mass because of the cheese & tacos aren’t nearly as nice cold as hot everything on our order was frozen except the drinks which were warm 🤷‍♂️ normally a good take out from Taco Bell, don’t know who’s to blame the restaurant or the delivery either way not good

The food was as bad as the service, with the exception of the seasoned fries which were just ok. The Taco was full of oil, the chicken tenders were dry, over cooked and inedible. First and last time we'll be going there. Even my Grand Daughter who recommended Taco Bell did not enjoy her food.

even tho food was delivered before due by few minuets, my order was cold and couldn't eat the chips as were stone cold!!!!!!

very dissappointing. pepsi didnt turn up and my quesadilla contained barely any fillings.

Portions tiny, and items missing

Maidstone taco bell the staff were good food good

I was really annoyed as I didn’t receive my Pepsi from the meal and also my cinnamon twists. Phoned the restaurant to complain but got no answer. The food I did receive was very nice, however if I don’t get refunded for what was missing I won’t be ordering again!

The food is good although a bit cold, the delivery time was good... But my only irritation is there where missing items! And it's not the first time... Sadly it isn't often I get my full order when I ask for delivery.

We've eaten here before but usually have the crunch chicken wrap which is nice. We tried their new Chipotle grilled chicken burrito. It wasn't very nice - immediate regret - I can only describe it like a whole jar of green baby food with some lettuce and tiny crunchy crispy bits in a wrap. I ate it because I was hungry but really disappointed and a battle to get through being so like paste. We thought there would be chicken strips in it? but never got any only crunchy small bits of something? and a LOT of paste! The wrap was fresh and hot, the chips are always nice - i'm not sure if it was restaurants fault? not made properly? or just a poor choice. Get the chicken wrap its much nicer and has actual lumps of chicken in.

Great place for a quick n hot taco... staff are friendly and quick too. My favourite place for a quick little beef cheesy wrap

Hardly any seasoned beef in any of the taco’s & all 3 were cold because there was hardly a spoonful in each and the chicken was cold burnt dry and unedible very upset and dissatisfied

What I would say is that despite it's ups & downs, Morrisons Sutton Rd has really really amazing & ever-helpful staff! That's one of the reasons we keep on going.

Tiny portions.!!! I had more jalapeños in my wrap then I had chicken.!! And I’ve had bigger sauce pots then I had on the rice.! I also ordered 2 cheese sauce and only got half a pot. Not happy with this service as had hardly any chicken in my wrap.!!!

Tony portions.!!!!! Had bigger sauce pot then I have the rice u get and my chicken wrap had more jalapeños then chicken in it.!! Not worth the price u pay.!!!

poor food arrived cold all poorly wrapped and with very poor fillings

delivers to wrong place and never got the food

Absolutely everything was stone cold. Every time I have ordered from here it has always been cold, regardless of time of day or day of the week. Clearly useless workers. Won’t be ordering from here again, but order from here if you love cold food that is supposed to be hot!

Courier followed my delivery instructions, by leaving it by my door. Very grateful, however the quality of Taco Bell is not worth the price.

Late and cold food with items missing!!!. Not the drivers fault though.

Absolute rip off, the food is bang average and wayyyy over priced. I got a burrito for my brother me and my mum they were not burritos at all they were glamorised wraps. Oil all over the food, didn’t get two of the drinks I ordered and didn’t get a seasoned chips. Not that they were anything special not enough to feed a cat in them tiny bags. Absolutely gutted with it. Nowhere near as good as I thought the portion sizes were terrible. Grease all over the place. Terrible just don’t buy any item I feel like I should be paid to eat it.

everything was there and was hot.

One of the two meals completely missing.

I am unhappy, I was swayed to get Taco bell tonight because of the churros.. the order had 6 with sauce... this item never came with the order. even more infuriating that I had tried to call Taco bell directly 3 times, all 3 times the calls went unanswered. combined bad experience where I couldn't have a resolution! all together ruining the whole meal!

Food is stone cold, delivery driver got lost and ended up parking round the corner of my flat and walking round with the food, food is horrible, chips r now like cardboard

we asked for a delivery time and then it was late so what is the point of asking for one

The food was great, but a little on the spicy side compared to normal and arrived super quick. Very impressed!

only ordered 2 things and they didn't deliver 1 of them. not impressed

I wanted my order at a specific time so put this in the order. Nearly an hour to get it to me on time and it was still late. Very poor service

3rd time bad tummy afterwards. Will not go back. Check the cleanliness of the food prep area!!!!!!

Good food delivered fast hut poorly packed, half the bags if fries, nachos and churlish were all loose at bottom of the bag mixed up. pack it better

The box meal is such great value that even includes dessert. It's a shame that the fake meat option wasn't available on my last visit as this is my favourite. The upstairs area has been closed recently but there are a few tables downstairs. Staff are friendly and helpful.

First time going food was really nice the guy on the counter was really helpful atmosphere was good too

Always happy with my food and it arrived super quick too!

I have not had Taco Bell before, I thought why not, give it a try. I’m not into spicy food so I was pleasantly surprised. I had one of their special meats, it wasn’t spicy plus it was delicious. I’m too old to change my ways but I will certainly use Taco Bell again. I grew up with traditional English food. To go for a meal that is not roast this or roast that with roast potatoes or fish and chips is a big deal for me. Taco Bell was very very good. Five star service and food. Thank you.

Gotta be the worst "buritto" I have ever tasted and the rest of the meal was disgusting too. Couldn't eat it. So disappointing. How they have so many locations around the globe is beyond me. Never again

Food was cold and tasted off. Has made me feel unwell

tbh it was average at best. The burrito was tiny and barely had any filling in it. massive disappointment. won't order from 'tiny' bell again. recommend mexigo instead. I'm still hungry.

Cheros were burnt and no suger on them

nearly slightly warm and VERY overpriced delivered by what i am told was an extremely impationt delivery driver with no english. first and last time going near taco bell. chips chewy like rubber. £25 i can get the family fed, this nearly feeds 1. never again

My food came cold and had to throw it away

It’s ridiculous. It said it would be here at 2 and arrived at 3. Our food was cold and broken and undercooked.

food was cold and arrived after 40 minutes. had to throw it away was not happy

Didn’t get the fries we ordered

food was very disappointing, the chicken wrap could have been made better by my 4 Yr old shocking

pretty good, as usual, but I'm sure it was better tasting and better quality a year or two ago. idk. it was aight. decent price too.

Once again, food missing. ordered 2 meals, got 1 and a half. haven't ordered for a long while because it always seemed to happen. was hoping it had improved. clearly not

Driver was lovely and apologetic - food was delayed due to driver availability.

I asked for no black bean but came with black beans and there was no beef in both of my tacos

They didn’t give me half of my food which ended up costing me around 30 quid

Everything was good but do wish thay had a Fizzy drink fountain Station up stairs its the only disappointing thing as it is annoying to keep going downstairs to refull your drink

food was cold, salty and over cooked.

Didn’t recieve my drink don’t expect to pay nearly £30 for some food and not recieve my full order

im telling u that the food make me go to the toilet and have a bad time after that skibidi toilet came and di ohio lvl10 sigma toilet dance very bad experiance

The food was cold and it was all out of the bags. Also there were missing items from the order

Food was okay, bit bland, but the hygiene leaves a lot to be desired! Staff are all wearing gloves, but not changing them between tasks. Saw one guy outside on his phone, then go in and use the till, then make some food. All with the same pair of gloves on. This shows a massive lack of understanding how gloves work. They would be better off not using gloves and washing their hands properly between tasks but if they can't change gloves between tasks, good luck getting the staff to wash their hands. I won't be coming back here. If you don't mind someone touching an external door, then money, then your food all without changing their gloves or washing their hands, this is the restaurant for you!

Amazing as always never had a problem here and will continue to always go back

Food took 40 minutes longer than originally expected and arrived stone cold - not even warm at all. Extremely disappointed and will not be ordering again.

Tasty but not very hot.. Not for delivery service

driver left food outside door ??????? as neighbour saw now gone

Food was all cold missing fries

I had burittos,chicken strips and fries. And i really liked it. I would recommend volcano chiken buritto. Its a nice place and easy to reach and have a very good customer service and fast delivery of food.

Food was cold and wasn’t enjoyable

Food never even turned up driver has claimed that it was delivered at 18:37 there was 4+ people in the house nobody ever turned up, appalled

didn't have time to eat it because it was so late

First time visiting taco bell and it seems that takeaway orders are a priority over walk in customers. Food was good.

A lot smaller portions than it used to be. Hardly any meat or filling. Fries belle grande def not for 2. Disappointing as we really liked it in the past.

Its taco bell... ive no complaints, so thats a good thing right?

Totally wrong order even after calling & leaving a note on the order

Order didn’t turn up, when reordered on friends phone half the order was missing

Missing six items on the order sent two wrong items

Ordered online for me and a friend, missing 4 tacos, a burrito and cheesy fries. They put random nachos and one pot of caramel sauce in instead.

Taco Bell is always a winner and the driver delivered the food super quick too!

The food was very tasty, hot and delivered on time.

the driver refused to deliver my order and kept calling me to come collect it from him down on the main road

Food is cold, waited over an hour

Rude Delivery Driver. Even though i gave clear instructions to my house and came out to meet him on the road used unsavoury language

Ordered some quesadilla meal thing for my daughter and had the taco to myself. Hardly any meat virtually, no salad, and just a showing of cheese. Took it back and was asked if I wanted that one remaking, my reply "I want what's in the picture" The young lady passed.me to another young lady in charge who promptly got me another made which actually resembled something like the picture shown and was very nice about it as well (a lot nicer than the 1st young lady) Has gone downhill since it opened along with the Chatham maritime branch as well which is a lot worse.

delivered when expected, got everything we ordered, and most importantly, food was still hot enough upon delivery.

the taco was smashed and the chips and churros were extremely cold

Good taste but very small portions

Low quality of fast food. The food does not not have any taste… is a bit pricey for what it is.. better go to any other place for a wrap of the day. Service was not polite. Place is ok …be aware they duct have table service. And your dispense your own drink. Ps I had it in the US don’t remember to be that bad 🙈

Amazing quality food, a new favourite now!

Low quality of fast food. The food does not not have any taste… is a bit pricey for what it is.. better go to any other place for a wrap of the day. Service was not polite. Place is ok …be aware they duct have table service. And your dispense your own drink.

Very friendly staff. We're American and really miss Taco Bell. Although the individual portions are smaller here, the quality of food is very good.

COLD! Ice cold fries and tacos! did I get left overs or what?? Not happy AT ALL!

great delivery but the burrito they didn’t remove lava source like i put in so it was not what i chose x