Verve Grill @ Village Hotel - Maidstone in Maidstone - Phone Number, Reservations, Reviews

Well how disappointing to be charged more money for less choice. Before you had a lovely table laid out with fresh prawns, roll mops, selection of pate's, Egg Mayonnaise to name but a few things...... Now prawn cocktail ha ha is in plastic pots what...

El personal nos recibió y nos llevó directamente a la mesa. La camarera que tuvimos fue muy atento.

Fuimos al Grill Verve para la víspera de Año Nuevo, otros dos acontecimientos en al mismo tiempo, pero tan bien organizado y un montón de personal que espera, el servicio era excelente la comida era buena y alergias bien atendidos. Disco estaba en el centro del restaurante a todo el mundo podía movernos fácilmente

Disfrutamos de este último año y espero ansioso por otra gran tiempo con nuestros amigos. Reservamos una mesa para 5 pm, sin embargo, nos quedamos muy decepcionados con la experiencia en general. La comida era terrible, los aperitivos estaban bien, pero no hay mucho para elegir y de los cócteles de gambas sin sabor. La comida principal era pobre. La elección de carne limitado de pavo, jamón y carne muy difícil. Los vegetales selección parecía haber estado allí todo el día, las zanahorias shrivelled up, coliflor tan difícil no podría ser servido y el relleno pelotas tan seco que podrían haber sido utilizados como pelotas de golf! Pedimos un poco más y estoy seguro de que el camarero llevaron y volvimos con la misma bandeja. Los postres eran pastel de manzana caliente limitada y fue una orden especial junto con el flan frío. Por último, el café ordenados era el mismo nivel de calidad, al igual que la comida asquerosa.

I was really looking forward to returning to the carvery . What a let down , so sad almost everything has changed . The food was tasteless and poorly presented . Very limited choice of starters and desserts compared to previous visits . The main wasn't good , mashed potatoes were cold, parsnips were stringy, stuffing balls were brick hard , Yorkshire pudding looked burnt and was inedible , other veg tasteless , didn't put the carrots on my plate as they looked so bad , ham was caked in mustard which doesn't appeal to all pallets !

Siempre nos gusta venir aquí para su comida de los domingos. Pero fue una decepción.

Have been coming here for our Xmas lunch for 5 years, we won't be back. No Christmas decorations, a bare tree. Poor range of starters watery tomatoes in the salad, there was no flavour in the prawn cocktail. The meats were ok but the choice of vegetables was limp carrots, overcooked and hard brussels, overcooked broccoli, wet cabbage the cauliflower cheese was ok. The hot sweet was luke warm apple pie, cold sweets served in small square plastic pots were friut salad 2 types of melon a bit of pineapple if lucky and blue berries, lemon cheesecake which was a sprinkle of biscuit lemon mouse and cream or chocolate mouse and cream, little pots of ice cream or waffles and sauces. There use to be such a huge choice of starters, vegetables and sweets.

This has always been one of my favourite places for a sunday roast, but will not be returning again. We have not managed to go since the beginning of the year, and were shocked to see there had been so many changes to the carvery. The selection for the starters and desserts were halved, with not much choice at all and even the roast was missing parsnips, mash and a few other bits we had had on previous occasions. We were offered 'hot' apple pie for dessert, (I say this lightly, as my pie was practically cold!!) but no mention even of Christmas pudding! Its your Christmas carvery, surely you should have that! There was no atmosphere, no decs, and to finish it off, we were asked to leave our table once we had eaten,and take our drinks out to the bar, ready for the next lot in! We have had so many lovely Christmas get togethers here, but no more. Shame, lovely place, lovely hotel, but they have gone wrong somewhere. definitely not worth the money now.

The whole experience was overall brilliant, we were greeted at the desk by one of the waitresses Charlene who showed us to a table even though it was relatively busy and we didn't have a reservation. We were then asked by our server, Rory if we wanted drinks almost right way. Rory was attentive and cheerful and the service overall was excellent. The food was excellent, especially the mussels and chips although the minute steak was a bit tough. Brilliant experience and would definitely go again.

We arrived at this hotel to eat dinner on a Saturday night. This was a rare "date night" for us and we were sceptical at first. However, the food was excellent (sirloin steak was amazing) and the staffs customer service was faultless. Well done for making this a special night.

Amazing food and service . The waitress amirah sorry if got your name wrong or spelt it wrong was amazing then service was great from her . Thanks from room 151 tonight and also good looking

This used to be excellent on a Sunday lunchtime and we've been coming here for years and every time was a total success.... BUT in August this year we took my step son and family here for a Sunday lunch at 4.30ish.... We basically had the dregs of the food, they were reluctant to re-stock the starters and desserts tables - which i might add are the quarter of the size they used to be - and it was just useless really! It's a poor decision to have smaller tables for the desserts and starters and just not worth the money anymore!!!! We won't be coming here again.... Can't fault the lady taking the money as she's very nice.

Great place to eat especially on a Sunday. Lunch can be five course for around fourteen to seventeen pounds. On a carvery and help yourselves to a variety of starters and scrumptious deserts including freshly cooked waffles Yummy food and great atmosphere friendly and very helpful staff. We often visit

Well I don't know where to start....................I phoned the hotel and booked a table for 8, our party consisted of 4 children and 4 adults. I was given a time of 4.30pm which suited us very well, when I called I did ask the lady on the end of the phone what time they finished, she told me that the last table was in at 4.45pm, I then asked whether there would be plenty of food left at that time as we didn't want the dregs of what was left, she assured me there would be plenty of food. We arrived at the hotel at 4pm and had a drink in the bar, at 4.25pm I popped into the restaurant just to see if our table was ready and was told No it would be another ten minutes as it hadn't been cleared yet. When we were eventually seated it was a complete shambles, I took the children to get there starters.....there was no bread, no butter, very little cold meats, 2 prawn cocktails......I spoke to the lady that was there to replenish the table and eventually she restocked. Well then it was the main carvery, again I took the children to get their dinner first, there was no turkey, very little beef, the only thing they had left was gammon, this was an absolute disgrace considering there was more people in the queue to have their dinner and still 4 adults from our party who had to get their dinner. We ended up not eating due to their being no meat left, the chefs were coming out from the back and having a go at the lady taking the money......totally unprofessional. There was little organisation, staff were not clearing the tables and were more interested in chatting with their colleagues. Very disappointed in the level of service offered and the quality / quantity of food available.We will never return here.

Having not eaten here for a year, we were very disappointed with the food.All of the food for the main course was undercooked.

I visit here regularly with friends and family as I love the atmosphere and food, and the staff are friendly and attentive. I visited recently with my husband only to find the menu had changed and the fillet steak was no longer. Please, please, please bring back the fillet steak!!!! I had never had better fillets anywhere else and to take them off the menu is an absolute disaster!!! I ended up having the sirloin, which really wasn't as good :(We both had a nice meal and the service was excellent, as ever ... but bring back the fillets...please!!!!!

I stayed at the Village hotel for 3 nights and ate in the Verve grill. The restuarant was clean and neat and service was generally good although at times could be a bit slow drinks wise. The menu was good as were the portions, i would recommended the rack of ribs and the tuna steak, others in my group tried the cod and muscles which they found to be very good. The food arrived swiftly and was well presented. Price wise it was a little expensive but all in all good value for money. I would eat there again.

The Sunday carvery has really gone down hill here, as a previous visitor of the Sunday Carvery i always had a great experience, but your recent menu and delivery changes have obviously saved you money but reduced the customer experience for the same high prices.Less choice of starters, rather than buffet style the choices are already put in v small containersLess choice of desserts, small choc mousse, small lemon mousse or fresh fruitThe waffle and ice cream bar is a little embarrassing at how poorly that has been constructedThe main dinner choice is good but standard of cooking poor, hard vegetables, under cooked potatoes and small offerings of meat, although you can return for more.No more re visits for me

The food I ordered was absolutely perfect. I was not too keen on the desert on offer otherwise I would say it was excelente!

Mes collègues et moi sommes allés souper à ce restaurant hier soir. La nourriture était correcte sans plus. Le service a été d'une extrême longueur. A un moment donné, on est venu nous avertir qu'il y avait un problème dans la cuisine. Nous avons reçu aucune compensation. Nous sommes un peu déçu.

Booked a meal for 3 my hubby's birthday, used my taste card, no probs! Served initially by Jasmine, very friendly and helpful, taken to our table, waiter came and took our orders and gave us our drinks. Didn't take long for starters to arrive then mains. Food hot and delicious! Variety of choice from butterflied chicken, steak n prawn skewers to chicken saag makhani. After eaten mains Jasmine came to our table with a plate with a muffin and candles, strawberries and chocolate sauce writing 'Happy birthday' a really lovely touch as I had mentioned I had forgotten birthday cake when seated, so very kind thank you Jasmine it was much appreciated.

All 4 of us went for their buffet Sunday lunch ,it proved a popular choice.The service was excellent,friendly yet efficient the food was very good possibly the only restaurant in the area to offer unlimited Meat with buffet /carvery lunch ,a good selection of starters included in the price and again you could have as many as you liked,and yes the same applied to the desserts,two of us had fresh waffles and the other two chose from the cold dessert collection. Any improvements/suggestions I could make? Well a cheese board would be good.

We decided to dine here whilst staying at the Premier Inn nearby, as we did not want to eat at The Beefeater. We were pleasantly surprised with great service and delicious, well presented meals of ribs and a very tasty home made chicken kiev. Our starters were equally as good, we had the brie and haddock fishcake. the young man who served us had a pleasant manner and was very helpful. A very good meal!

We decided to have a meal here while we were working at the Kent show as our local village hotel in Yorkshire was very good for food . There were 6 of us and we booked the night before . They were understaffed and we had to wait for our drinks and our starters for an hour. The food was shocking most main courses we ordered were not available and the side orders were delivered after we had finish our main meal. I will not go back again the whole experience was shocking . I complained at reception and they said they would get the manager to ring me . Let's wait and see if he does! Things need to change DO NOT GO

good service and good buffet meal the atmosphere was very pleasant as were the staff.Parking was a little difficult as very busy

Great food, good menu choices, and surprisingly well priced for a hotel. Service was good too and I will definitely be returning for more business dinners. The wine was also very reasonably priced.It's a great place to dine with associates and visitors.

Ordered the bread board (bloomers) as a starter, the filer with chips for main and crime brûlée for dessert. The bread came out with the steak, which I felt was a bit late, but the flavor of the three bloomers was excellent! The flavor of the steak was okay, however could have used a bit more sear to lock in flavor. Steak fries were average, and crime brûlée was not very special. Overall experience was average.

Just got home after having a Sunday calvery with my husband & 3 children. We used to visit quite regularly a few years back & always enjoyed our meals & thought it was great value. We chose to have Christmas day dinner here a couple of years ago & had an awful Christmas dinner which we complained about but didn't get much reaction from the staff, so haven't visited since.We decided to give it another go today as we felt things may of changed......& they certainly have!! The actual main course was still very nice with the 3 meat choices, selection of vegetables & all the other trimmings that go with your roast. But we were a little disappointed by the selection of starters. Before you could help yourself to a wide variety of different starters.....now they are made up in single pots. For example my son use to love making up a prawn cocktail. Now they are ready made with 3 prawns in each pot. The desserts were extremely disappointing!! I was looking forward to a slice of delicious chocolate fudge cake or the cheesecake they used to have out that you could help yourself too. There was always a jug of cream too. Today there were small pots ready made. You had a choice of lemon cheesecake (which was just a lemon moose with a soft sandy biscuit base), fruit salad or a chocolate moose. The waffle station was a let down too!! Where have the fresh strawberries & thick whipped cream gone? Where have the cheese board & crackers disappeared too? We were also not told that we could of ordered apple pie either.....we will not be visiting again.

Ate at this restaurant whilst staying at the Village resort. Ate on a Friday night, the restaurant was very busy and there just wasn't enough staff on. The two ladies serving our table were excellent considering the pressure they were under, they were both very friendly and apologetic. Enjoyed our starters and due to the long delay between courses didn't have a desert. Would probably give the restaurant another try when next staying at the hotel.

We have eaten here numerous times as we stay at the hotel when we visit family in Maidstone. Breakfast is always fab and we'll organised but the evening meal this time was not great. Waitresses were friendly and were really trying hard but they were under staffed and there was an hour wait before starters and main. The manager unfortunately looked miserable and walked like he had the weight of the world on his shoulders and the staff must find it hard to keep motivated. The Malta Inn next door do a good meal so there is another option for an evening meal. The hotel is great but the restaurant let it down a bit. Hopefully next time will be better, but like I said breakfast is always great. They have that nailed!

Restaurant is a bit bleak with little atmosphere. Staff were friendly and a reasonable choice of food. Meal was ok but nothing amazing. Bit overpriced for what it was

Here last night with a group of friends for the kissitory night, the food and service was good the night was great fun, shame they ran out of so many drinks nearing the end of the night, disappointing that they ask for dietary requirements a week before but they don't actually give you the menu to be able to advise of anything that someone doesn't eat , it's easy if it's just gluten or veggie but there are many other different food allergies and dislikes

Dinned with friends in a nice chilled atmosphere ,able to choose from a set cheaper menu or Al a carte menu. Both were reasonably priced . Food wasn't fine dinning but was better than pub grub. Service was attentive without being intrusive.

Food was reasonably well prepared and cooked but it seemed to take ages in waiting for food and you wonder if they had forgotten us (even though it was not that busy)I believe it was between 2 and half hours and 3 hours in the restaurant for us for our 3 course meal...too long

Can't say enough for Stephanie and her Team. Looked after 11 of us brilliantly, for a very important birthday celebration.

We have dined here a few times for Sunday lunch with large groups and just the four of us always been happy with the food and service

We used to love Village hotels so were looking forward to our family Christmas gathering very much. Oh dear. To start with we were given the wrong table meaning it was very awkward for the wheelchair user in the group. Then we waited ages for drinks and received the wrong order. Bland soup. Awful awful carvery all the vegetables appeared to have come from a freezer. Not a sprout in sight. The turkey was fine but that is all. The stuffing left a horrid artificial taste in the mouth. Decent dessert choices but had no cream available. Simply not good enough. Would not recommend.

We were celebrating a family event with a group of 15 booked. The booking staff were rude & unhelpful on the phone, and when we arrived, we found that had placed 4 of the group at the other side of the restaurant from the rest. There was an empty table next to it, but the staff refused to swap tables until we just did so ourselves. We waited over 20 mins before waving down staff to ask if we could order drinks, and this set the tone for the rest of the service received. The starter selection was fine, but their was no help for a vegetarian in our group, and only a tastless soup available as even the salad had meat mixed in. The main course was a carvery, which was good, but again there was no veggie option that didn't require prior notice and a further 20 min delay while it was then prepared, and nobody mentioned this until everyone else was getting the main. It then consisted of an approx 5 cm x 5 cm square of veggie lasagne. The same with dessert; several cold options and hot waffles, which were all good, but then other people had hot desserts. When asked, staff said that we could have asked for hot desserts, but nobody told us they were available. In summary: Food ok, but poor information. Service was very poor indeed. We shall not be returning.

We chose Verve Grill for our family Christmas lunch because it has good disabled access and one of our party was in a wheelchair. When we booked 5 weeks earlier, we were assured we would be given one of the tables just inside the entrance to the restaurant, with easy access to the disabled toilet.When we arrived, our table was over against the far wall and we had to move furniture, and disturb diners at tables en route in order to get the wheelchair to the table. Using the toilet during the meal just wasn't an option as we would have had to disturb too many people.The service wasn't great - they got both our drinks order and our dessert order wrong, and didn't wait for everyone to finish eating before clearing plates away.On a positive note, the Christmas carvery was very good, and there was a good choice of desserts.

For, what was, a fairly expensive menu, the restaurant was let down by the, virtually, non-existant service. The waiting staff studiously avoided watching our table (probably because they were embarrassed by the long delay between order and delivery.I ordered the Grilled Cajun Chicken, which arrived with French fries which must have been delivered from MacDonald's by the inedible level of pre-salting (although the later's are golden brown, not the medium to rare fries served!)We ordered a bottle of rose, but were served with one glass to share among 6 people! Once the bottle was delivered slowly to the table it was unopened! self service seems the motto here! No tasting was offered! When that bottle was despatched we had the devil's own job catching the eye of a waitress to re-order (again, finally, plonked on the table un-opened!Desert took almost an hour to arrive, after a long search for a waitress - who had all disappeared in the back....All in all, despite the tasty food, not an experience I want to repeat.

We recently celebrated our grandparents 60th wedding anniversary at the verve. We only found out 3 days before that it was a special anniversary (Our bad) and that they hadn't mentioned or arranged anything. So we were very pleased that the Village Hotel/Verve were able to accommodate for 15 people at such short notice. Food was outstanding, service amazing, lovely surroundings and we could not fault anything about the whole experience. Grace, the Restaurant Manager was attentive and informative throughout the night and her staff were a credit to her and the restaurant. All of them smiling which was so nice to see. The night was perfect and the complementary bottle of champagne for our grandparents was the icing on the cake. Thank you so much.... Would definitely recommend. Can't wait to go back!

Most of the food was heated in the microwave at dinner - bread rolls soggy and red hot; soup too hot to eat; one green olive and all the rest black. Very slow service.sorry to be pedantic, but it was awful - would not eat here again.

I used to look forward to my stays at the Village and part of that was because of the Verve Grill and Bar but yesterday was very disappointing. The food was OK but the staff seemed to not want to be there and the happy go lucky service I received in the past was absent. Good food needs good service or it changes your perception of the meal. And unfortunately that is what has happened. The menu is a basic pub menu but that is what is advertised so you get what you see but the service used to be a lot happier which added to a positive experience. Without the service the menu seems limited and bland and the whole place loses it's edge.

The best thing about this restaurant is the staff, always friendly and helpful. Now the new menu is I suppose for the hotel contemporary but in relation to the world outside it is pretty standard, safe and good value for this type of hotel. The early bird promotion really does make it value for money.

My husband and I ate here one Sunday having been told that the Sunday roast is lovely. However when we arrived the restaurant was very busy and there were children running all over the place while people with hot plates of food tried to avoid them. We were seated and the layout explained to us. The starters were not as fresh as we would have liked and there were no covers on the food so people could so easily have coughed over them. We queued for a long time to get our roast meal. The beef itself was rather dry. There was a good selection of vegetables. But once again we found ourselves trying to avoid children running around the restaurant while we were carrying our hot food. Having decided that I didn't want to face another walk around the restaurant I decided to have sticky toffee pudding which in my opinion was the best course of the meal. I have nothing against children but believe that a restaurant is not a playground and therefore they should have been sat down with their families.

We ate here 2 nights during our stay and ate breakfast. Both staff and foodare superb. Good choice and well presented. Good choice of wine too. It is clean and modern and well decorated. It would have been a 5\5 but the music played in thebackground was a bit strange, it just sounds like tapping and knocking, that's probably just us so don't let that put you off.We also noted locals eat there as well as hotel guests so that tells you its good. We shall visit again on our next stay.

I stopped at the hotel and therefore used the restaurant. It was nice food, well cooked and presented. My only issue with the meal was that I had a steak which I asked for medium rare, but it was cooked medium at best. This was a little overcooked for my taste, but didn't detract from the good service and overall quality of the food.

After reading the reviews, I was a bit nervous! But I was welcomed warmly by staff and quickly seated! I had the goats cheese starter which was so yummy and followed by the pork belly! The food was so great! The service was great! Perfect evening especially with a couple glasses of wine!! Made our night!

Cold, poor quality food. Very difficult to get a healthy satisfying meal in the hotel.Staff are friendly but they must have high turnover and poor training as service and knowledge of menus and systems is terrible.

The Christmas party was a fairly standard price of somewhere around the £40 mark, but it really wasn't worth it. We were "encouraged" to sit down at our table fairly early in the evening, but it was a good 45 mins to an hour before any food appeared - and it wasn't even that good when it did arrive! The tables were too tightly packed together and when we finally finished eating and got up to dance, there was no room on the dance floor anyway! A case of trying to cram too many people into too small a space.The high point was the bacon sandwich at midnight. Can't really say much else for it!

Setting of the place is nice, keep away from windows to avoid eye contact with people drinking/getting drunk outside, food was expensive and tasteless, and sevice was extremely slow...took 3 hours for 4 of us, incl 2 kids to eat....sat down at 6 and left at 9pm, 4 times had to get up and look for the waiter....would have been better if I was with the coach party from Germany who had a buffet...

Lovely evening the food was high quality and the staff friendly. The seating make an intimate feel to each table

Enthusiastic staff but a little too interested in 'upselling' wine! New menu is strange and choices are neither on thing or the other. Food ok when it arrived but nothing special. Disappointing as we have had really good meals here before. Sides never arrived but they were knocked off the bill. Breakfast, again staff good but eggs had been hanging around and other dishes needed to be replenished more quickly. On this visit, disappointing.

This was an unexpected discovery when we ended up at the hotel having failed to get a table for lunch at a pub nearby. We arrived at around 5.40pm and were concerned that they would be beginning to clear the food away as the carvery finishes at 6pm, but the waiting staff assured us we could take our time. I was half expecting the food to be a bit dried up but actually it was still fresh and very good indeed. The selection of starters, mains and desserts was very impressive and everything was very tasty. The waiting staff who were all young were doing an excellent job of clearing used plates and asking us if we needed more drinks, when I had been half expecting them to be standing around chatting after what must have been a very busy lunchtime and afternoon. The value for money for the standard of food, even this late in the day, was outstanding, and top marks for the lovely staff. We will be back.

We waited 2 hours for food. Our waiter was understanding and empathetic about the situation but it seemed that the chefs were having issues with something. We weren't the only ones complaining and saw at least 2 other tables leave. The sausage rigatoni was raw and chicken kebabs tough as ok boots but when we questioned it the waiter took it back to the kitchen and the chefs said that there was nothing wrong with it!! Never been tempted to leave without paying until now!! Would never return!!

On Sunday 23rd March my husband and I had lunch at the village restaurant.We didn't book in advance and by the time we got our drinks from the bar our table was ready.We liked the idea of selecting our starter from the buffet table,The food was fresh and well presented.We had the roast dinner,where you queued and once you've been served with your choice of meats you then select your choice of vegetables etc.The deserts were laid out on a buffet table and there was a lot of choice and we can recommend the cheesecake and choclate cake!It was good value for money and although it was very busy with parties etc the service was good.

My goodness, what a pleasant surprise to find such a nice place. From when I made the booking for 18 people to settling the very reasonable bill it was a very nice experience.The food was excellent and plenty of it, the staff in both the bar and the restaurant were very cheerful and helpful.The car park is big as it is a hotel, health club and restaurant but I think it gets very busy.Both the people we took to lunch and ourselves can certainly recommend the Verve Grill.

OMG this is superb value for money. It's a five course eat as much as you like for £17.95 - soup, salads, carvery, desserts, cheeses. Unreal - whilst we didn't have soup the salads were amazing - prawns, continental meats, Greek, Caesar. The roast had three choices of meats plus veggie options from the kitchen. The puddings were lovely banoffee, cheesecake, piles of profiteroles, fresh fruit salad. Simply lovely and totally (actually uncomfortably) stuffed. We re booked for Mother's Day in fact.

This was the second time we had eaten here and whilst actively going to a hotel restaurant is not the first choice for a quick bite when you do not feel like cooking, it was convenient. Moreover, there is a good value early bird deal, eat between six and seven. Three courses for two comes to £35. The Goan fish curry and the burger were tasty and of good portion sizes. The staff were friendly and the service well paced.

We ordered the chicken, £12 for 12 tiny pieces of "popcorn chicken" rip off!We have been before and used a taste card here, this makes the food a reasonable price and ok, if we were paying full price we would definitely not return.

Much improved from my previous review where I gave it a one star. In a way average under rates it, but very good would overrate it. The service this time was good, the servers listened and provided what was asked for. The food was good so on this occasion it gets a better review.

Had it as room service, good quality food, fairly priced.I could not fault any aspect of this and it made up for bad room experience.

The food at e verve grill is slightly more expensive than your average pub but it is of a higher standard. We had breakfast which had a good variety and the food was of a good quality and dinner on another night again good quality fairly priced.

If you are in early it's good but things do slow down. The price is okay, the decor a bit boring. The staff are friendly.

Good food, which to be honest I did not expect being a hotel restraurant.The prices were resonable and it is very popular for the cavary on a Sunday.

Food was very good. Staff were very young and it was very bright - so if you want a romantic dinner with dim lighting/candles etc - this is not the place. Staff were very helpful and friendly.

In the evening of our stay at The Village we ate at The Verve restaurant as part of our deal and our waiter was just excellent: he was professional and friendly and I would say, provided the one of the best services we've ever had eating out! My husband has a lot of food intolerances that are not always easily catered for when eating out but what really helped was that our waiter was well informed about all the ingredients of the meal choices and got what my husband needed quickly and in a really accommodating and professional manner. The food was really excellent too. My husband really enjoyed his food and I loved the tortellini and also the peanut butter and chocolate parfait! We were both really impressed with all three courses of our meals; it was a different league to most dining out experiences and combined with the excellent service, just made it perfect (particularly for the price). We were really touched by the care and attention shown and would definitely recommend.

Started with eggs benadict, really lovely! You could tell everything was freshly sourced and the chefs care about customer service. I then had the rump steak which was too big to eat it all but I enjoyed every mouthful. Tender, juicy and flavoursome! We had a hotel package deal so it was a limited menu but still good food at a good price.Excellent, friendly well trained staff with great customer service levels. Lovely restaurant. Made our anniversary special, thankyou! :)

Not good value for the price paid, there are far superior places to eat in Maidstone. Portions are not generous and the quaity is pretty average.

This was my first visit, but will probably be my last. We had booked a table but waited 3 or 4 minutes for staff to acknowledge us.As a cavery goes it is probably classed as value for money at £12.95 per head if you have a big appetite. This includes starters of soup or salad/ cold meats, you could have all of it if you were very hungry. The mains were turkey, beef or gammon with a good choice of vegetables..Cauliflower cheese with a sauce like water, carrots that were dried out under the heat & roast potatoes swimming in fat! On a plus point my husband loved the mashed potato. Lots of choice of desert & or cheese & biscuits. I decided on cheese & biscuits but unfortunately the biscuits had not been replenished & there was only a choice of two different types. The cheese needed replenshing to. The wine was overpriced half a caraf of house wine was £13.00. If you have a big appetite & would give it a try otherwise I don't think it is value for money.

Had three course evening meal on special offer that was very good value and food was delicious served by excellent staff. Pandora our waitress was a treasure -looked after our needs so well.Wine list is rather pricey but not too bad

Had an amazing meal at Verve Grill on Saturday. The food, wine and service were all fantastic, plus we had a special offer voucher so got 3 courses and a bottle of wine for £29! There were 7 of us and there were no complaints so I would definitely recommend it!

We had a really nice meal here during our stay in the hotel, we thought the food was really reasonably priced and very tasty, especially for a hotel although the drinks were expensive this could just be because we don't usually drink. The staff should be complimented on the great customer service they provide, we were really really impressed.

Second visit to The Verve Grill, a fantastic time was had by all in our group. A family birthday this time. A very good selection from the a la carte menu. Wine list quite good too. (kids menu great.)The waiting staff exceptional. We were not rushed between courses. I can say that we shall be returning again soon. Well done!!

Been to this Carvery several times but found it to be not so good this time. It wasnt carvery meat,it was brought to the food section all ready cut up and in gravy also there was only beef and turkey available,no coffee was serve after the meal either, you had to purchase this seperatly from Costa. Dont think we will go again

We went to the verve grill For a family dinner on Thursday the 4th of may after hearing about the hotel restaurant on the radio. From start to finish every aspect of the service and food was perfect. staff were polite and happy and the food was superb. kids menu was great there was something for every one. the whole evening was extremely good value for money too. i would recommend the verve grill for any occasion and will definitely be returning in the near future.

A friend and I went for dinner on a Mondy night so was not busy. We had their special that was on the board sweet and sour chicken with egg fried rice. Have to say the sauce looked like a bad science experiment, played spot the chicken and it tasted awful like a microwave value meal. It is sad because it does have a nice vibe, with lots of parking.

We ate at the Verve for a party and met family who had booked the restaurant. The atmosphere was pleasant and my niece was given plenty of things to keep her occupied and we had fun with the sticker book and drawing activities. Drinks were fairly prompt, however food service was very very slow we waited quite some time for our starter (approx 30mins) our plates were left for some time, then we waited about 45 mins for our main course. My husband ordered fillet steak medium rare, when it finally arrived it was well done. We sent it back and was told it would be 10 minutes. By the time his meal arrived (still not a medium rare steak) the rest of the table had finished. I ordered a starter that could also come as a main dish, but was served the starter anyway, I was so hungry from waiting, I just ate it. Our plates from our mains were again left for quite some time. We were impressed that my husband wasn't charged for the steak without having to say a word about it. We assumed from the attire of folk in the reception that there was a wedding on, and this may have been why service was slow. None the less, the staff were polite. If we stayed at the hotel again we would give it another go.

Wasn't my idea to go here...Anyway, a party of nine, pre-booked including two children. Drinks order was taken failry promptly. Then we waited. Quite a while passed when one of the party noticed that the drinks had been placed on a table next to us! So, drinks dished out, we then got the chance to order our food. The two children chose pizza off the childrens menu and one of the party ordered steak, medium rare. The food then took a good 45 minutes. It arrived in dribs and drabs. The steak was well over cooked and the children were made to wait even longer for their pizza - their Father went and enquired as to where their food was and it still took another 5 minutes to come out! The rest of us had to start otherwise the food would have been stone cold as it only came out luke-warm. If it had been down to me, I would have complained and not paid, but it wasn't. I just get to inform all the Trip Advisor readers how bad it was. I seriously wouldn't bother going there.

Couldn't fault the food or service,had a really nice evening,will definitely go back and have recommended it to friends and family.

As a village hotel member receiving 20% discount this works out to be excellent value for money. they also offer the 2 dine for £29 which is the same quality as the a la carte menu. They are probably one of the better carvary's around on a Sunday as well. Will be returning again soon

I went here on a Monday evening, the restaurant was quiet which was to be expected. The three of us ordered main courses and desert and whilst I can praise the ambiance of the place and the pleasant staff, the food was not of the same standard.Dont get me wrong, it wasn't horrible just boring. A piece of steak on a plate with a mushroom sitting on top of a beef tomato and that was it, fries on a separate plate which really wasn't necessary given the huge plate and lack of anything else.My wife had the ribs and had no complaints it just lacked any real presentation.Overall it was okay but with so many other choices I probably wouldn't go back.

we came here for my auntie and uncles anniversary on the 3rd of march 2013 it was brilliant the staff were helpful and kind.the meat was lovely and so was the soup.the pudding was lovely and sweet.i will definately come back here without a fuss.the toilets were clean and the pool was a resonable size. I RECOMEND THIS TO ANYONE WHO LOVES A GOOD ROAST DINNER.

Went for Sunday lunch at the Verve Grill. It is a carvery with a good selection of starters and desserts to make a three course offering. At £17.95 for an adult it is not cheap but there is plenty of food and there is no scrimping on the portions.The meat (I had beef) was of medium quality and the roasties and vegetables were ok albeit a little cold.The service was good and efficient.There was also a Wii for the children which I thought was a good touch.

Food was cold and the worst I have ever eaten. Abba tribute band seemed to be 2 young girls who had previously had a bit of a practice in their lounge and wouldn't even make it through an X factor audition and most of the other diners were drunk before they started so you can imagine how the night progressed! Would never go back. Where did they get that food from? A large piece of turkey roll, cold, odd tasting stuffing in middle, cold potatoes and sprouts, fake nasty cheap yule log that had never seen any real chocolate and a huge dollop of tasteless cream. At £40 avoid at all costs. Yes, the bouncers were a good sign of the type of evening to come! Not all your customers are so drunk they can't tell when they are being ripped off!

We went for a carvery for a Birthday meal, there were 17 of us having a sunday carvery (we had to have the Christmas Carvery which was slightly dearer), the meal was REALLY good, the service was great, the atmosphere was really nice. Would def go again :-) we had three kids with us too and they enjoyed it.

We had the sunday buffet roast at the hotel, and I have to say I was reasonably impressed. Soup or cold hor's doevres for starters, then a choice of roasts with all the trimming, followed by a choice of desserts. The food was fresh and well cooked, and you couldn't fault the choice. For £15 per head you couldn't complain, they recommend you go back as many times as you want instead of overloading your plate and there being lots of waste. I really enjoyed it, mind you we did have good company too.

Variety (good VFM), friendly staff and child friendly. Very popular and busy though the staff were accomodating nonetheless.

Service was good and staff pleasant. However, prices were high for the quality of the food, in my opinion. A sirloin steak is £23 and the green salad comprised green lettuce and red lettuce and a dressing! The meat was extremely tough so I sent it back, staff were helpful and replaced it but to be quite honest I think it should have been excellent for this price. My guests enjoyed the ribs which were huge but again a bit expensive.

For my birthday we went to the village hotel for dinner. It was excellent food and great service as well.

We had a lovely lunch at the Carvery on Sunday. We have eaten here before, and again the food is excellent value and as much as you can eat. The service is also excellent and we were not rushed. My husband is disabled and they ensured we had a perfect table to meet his needs.Nothing was too much trouble.We will return.Would recommend.

We had a family dinner in a deal with the night in the hotel. Food was really tasty and waitress was exceptionally friendly. The only down side was the ambience, we dressed quite smartly and it wasn't really needed as this was a more relaxed comfortable vibe. Wouldn't recommend for a special occasion. But food was excellent!

Booked a table for seven at short notice on a Saturday night and fortunately they were able to accomodate us.Staff were friendly and attentive throughout.Food was very good, although I don't particularly like the fancy chips they serve up, would prefer something simpler.

The verve grill was outstanding pure class,my steak was one of the best iv had perfectly cooked to my requirements,the service was very good indeed.and the ingredients were of the top draw,well done the verve

We had Sunday lunch at this restaurant. Very good value, excellent food and a great deal of choice. The service was extremely good. Would visit again.

I have to write on here, just to say how fantastic the service was tonight, 06/08/2012. The waiters/waitresses were all young, but we commented on how fantastic their customer service was! Extremely polite and professional. Not too over familiar, knew the menu!Really impressed with their service. Food was great, relaxed atmosphere. Would highly recommend. My husband even commented, he didn't expect that from the hotel and was pleasantly surprised.

My neighbour held a party at this grill for her sons 18th birthday... it was good value for money, there were three courses, starters, carvery and desserts for which you could help yourself as many times as you like. The staff were all very attentive, pleasant and helpful..They even sang along with us when the birthday cake arrived.. i would certainley go again....

We booked this for my sons 18th and couldn't be more pleased. The staff albeit young could not do enought to cater for our every needs, we took banners etc over earlier on in the morning and were put up prior to us being seated and our foil confetti was scattered over the table. The food was hot and there was a fantastic variety of starters and deserts. Gravy could have been a bit thicker and the beef was a bit tough but other then that we could not fault it. We booked for 1.30 and had the table until 5.15, we were not rushed, plates were cleared discreetly between courses.House wine was £15.95 a bottle and not a bad quality. It was approximately £3.00 dearer per head than the nearest carvery of this standard but you do get what you pay for and can go up as many times as you like. Under threes eat free over that they pay £7.95 which is a bit steep when you think of the average appetite of a three-seven year old but as it was so good I was happy to pay.The only thing which annoyed me was when I booked, it went through to a 0800 number and I was told a booking of this size 10 adults and three children could only be booked in at 5.30, even though the carvery was not fully booked. I nearly refused the slot but the receptionist did say that I may be contacted before then and be offered an early booking. Thank goodness two days later the village rung diresct and informed me I shouldn't have been told that.I definitely cant wait to go back and would book for any occasion

We live nearby, so went for a Friday night meal with six year old. Wife and I both chose from the pre-7pm menu, which was excellent value. The food was very good and service very attentive and friendly. Good children's menu with nice, thought out activity pack. There were a couple of large parties at other tables who got rather loud and boisterous, but generally the atmosphere was pleasant.Only real gripe was when we asked for the bill and got a talk about the inability of the till to register the children's meal properly, and how consequently we would have to go and see someone at the till to sort it out. Made to feel as though we were at fault. We really didn't need to know this and were treated to the same explanation when we went over to the till to try to pay. This was unnecessary and just left a bad taste after a good dining experience. Also meant there was no way to leave a gratuity so they lost out there too. Surely they can find a way to programme their system so you can pay at the table without a long lecture on the IT foibles of the establishment.

Although as a vegetarian myself the choice of food was limited, apparently you should pre order your vegetarian choice on arrival, so to give the chef time to prepare your meal, which we were unaware of. Therefore I declined the waiting time, so I could join the rest of my party and start our meal at the same time. The food overall was of a good standard, I must say that the seating was very restrictive, I was knocked into at least three times while trying to have my meal, this I find very, very annoying, but can be unavoidable if the seating is restrictive.