Blue Ocean Fish & Grill in Maidstone - Phone Number, Reservations, Reviews

me and my mate ordered and its was taking really long we asked him how long it will be and he goes why do you have somewhere to be we said not really he went then sit down rudely another man walked in said can i sausage and chips he said no get out

Shocking - completely wrong order - called and was told I had to bring it back - really ??? Did I not pay a delivery fee - no joy on phone in fact he hung up - gone so downhill just don’t waste your money !

Turned up 30 mins late and tried to deliver saying no drivers and my house was too far. You shouldn’t have it on the map and then try and blame me that it was late. Driver was very rude. Never ordering from there again. Awful awful. AVOID!!!

Order was quick to be delivered. However food was stone cold. Chicken shish kebab was burnt and there was minimal chicken. Partner cheesy chips were no cheesy chips. Items missing from our order and when I called restaurant person on the phone was very rude and stated that they had no drivers to attend and rectify the issues. Very rude and unprofessional won’t be ordering from here again.

Great discovery... food was freshly cooked, service was entertaining in a really nice way... and fish and chips excellent...

This is a fantastic place to eat, the food was crispy, tasty, and scrumptious. The service was fantastic, everyone was talkative and social. I would highly recommend for anyone to come here. Everything is perfect and amazing.

I ordered a fish chips . The fish was dry and the batter was soggy . Chips were over cooked and hollow inside . Very very poor quality food .

Scampi was fine, chips had been reheated from earlier and were dried out, sausage was ok, the best bit was the carrot cake. Won't be using them again.

Says my food has been delivered and it hasn’t been sat here an hour waiting !

Because it was 1.5 hours to arrive everything tasted oily . A Shame

Chicken Shish tasted strange and sickly.

Really tasty and great portion sizes too!

Great overall, didn't deliver the drinks with the order though.

Order was wrong. Worst chips from a chippy ever as too many end pieces. Guy on phone told me he packed the correct order and I was wrong then told me how busy they were and nothing they could do about it. Shish Kebab tasted like curry. Haven't treated ourselves to a kebab for so long but with this order and the price we won't be repeating it. We are currently waiting for a doner kebab but we shall see when it comes and what quality it will be!!!

Arrived on time well prepared tasty everything good well.

Never received our drink that we paid for

I'm a northerner. The guy behind the counter didn't know what gravy was... what a strange place. Are you OK guvnor?

Ordered cod and chips 7.30 New Year’s Eve fish was fine chips were inedible suspect left over from lunchtime

I ordered large plaice but got a small piece of cod that had been cut down and was under cooked. . I ordered large chips and medium chips, the large portion was miles smaller than the medium portion. The medium cod I ordered was also very “slimy” and not properly cooked. Not happy at all. Will not be using this business again.

First time ordering from here. Order was missing chips, which is somewhat fundamental fare for a fish & chip shop! Okay, JE refund them, but doesn't help on the night. Both kebabs ordered were cold - a 60 second ping and all was well (and very tasty, to be honest). Halloumi fries and mozzarella sticks were both underwhelming and almost half ended up uneaten and in the bin. Sure, the former were a free item, but that shouldn't matter to the quality. All a bit disappointing really.

Lovely food and delivered early

Good portions, food was hot , reasonable prices chips were crisp and fluffy

Avoid this place. Went in to buy peri peri chicken and chips, was told they don’t do it. I then ordered fried chicken and chips and was eventually given breast pieces and a small box of chips - cost £6.00. When I asked for the drink, I was given a fruit shoot so I said this is a child’s drink and was then told it was for the child’s meal🤦🏽‍♀️. I said I did not order a child’s meal and only then was told that they did not do the fried chicken but I said it was on the menu and was told they no longer do it. I was fed up and took the food and walked out. They half heartedly offered to give my money back but by then it was too late. I tried the food and it was tasteless and the chips were horrible and hard. This was my first time there and will certainly be my last time! I would rather travel into Northfleet to get the best chicken/fish and chips from my previous fish and chip shop. Stay away from Blue Ocean Fish and Grill…terrible service, terrible communication and food is of very poor standard😤

Pie didn’t taste nice so had to throw it away

Delivery was perfect timing and food was delicious

Chips were under cooked kebabs very greasy

Usually very good food from here, but not tonight. The curry sauce had been massively watered down, it was honestly like essence of curry sauce. The bread rolls were very stale, and the chips were soggy and greasy. Not this takeaways finest hour.

We ordered a medium cod, and the batter was super soggy, under cooked in some places. It got stuck to the paper they served it on inside the box and the whole batter got ripped off the whole fish. Just a shame.

Served me the most overpriced, greasy and probably expired chicken shish kebab, and wings. Would not recommend, unless you want food poisoning!

The kebabs are really good and very enjoyable thank you

Lovely food first time we've ever ordered

All I can say is best fish and chips love this place 😋

Well the change of ownership wasnt good - we will now go elsewhere! Very strange chips and not crispy batter, but fish inside ok

Terrible service, incredibly rude staff. Worst fish and chips I’ve ever had and incredibly overpriced.

10/10 as usual! All the Fish was evenly cooked, as so was the chips! 👍

Usually the food from here is really good but what was delivered this time was awful the food was cold and couldn’t eat it the burger was like rubber as if it had been reheated you couldn’t eat it the whole order was disgusting and had was thrown away as it was not edible

Normally great but today it was a bit late and our chips were missing, the delivery driver came straight back and dropped them off. Food was great as always though!!

The fish was nicely cooked and the chips were nice 👌 👍

Very good quality, would highly recommend.

Ordered lunch time for delivery this evening for 8 o'clock turned up 8:03 bang on time, couldn't ask for better service. Big thank you.

Business advertised as being open until 10pm. Rang at 920pm to be told its closed followed by some half hearted apology and no explanation for the mis information provided. Went elsewhere and thankful that I rang so I didn't make a wasted trip. Looking now at the other reviews looks as though I had a lucky escape. Posted screenshot of opening times advertised.

Opening times incorrectly displayed. Advertised as being open until 10pm ( (Picture posted to prove this)on Google. Phoned at 920pm to be told their closed.

Ordered kebab with all salads didnt get any salad at all. Ordered a burger paid extra for cheese and no cheese in the burger !!!

Chips wasn’t cooked tasted awful Burger had cheese ask no cheese

10 out of 10 haven't had fish and chips for a long time we love this place and they didn't let's us down best takeaway I've had in a long time 😃 keep up the good work 👍

Always order from Blue Ocean, never lets us down. Good always hot, well cooked and taste good. Delivery is always on time if not early. Great takeaway!!

Food was terribly late with no reasoning behind it will not order again!

Tasty food almost always deliver early

The best fish and chips in Maidstone

Brillant, quickly delivered. No complaints.

Love everything we always have great food every time we order never have to wait to long for the food which is great and always hot one of our favourite takeaways

Lovely fish & chips , great quality 👍🏻

I would like a full refund the food was so greasy we couldn't eat it was really nasty was not worth the money at all very poor

Great food and a great service 👍

When I ordered, the payment side didn't go through, so I ordered the second time, it went through, I have been charged twice the restaurant rang me and I told them there was a mistake and they agreed but they still charged me.

The food was lovely and hot and tasty. It arrived early which was great.

We ordered at 4.30 pm. We received a text message from just eat 5.18pm saying it was out for delivery. After still not receiving our order at 5.45 pm we called blue ocean. To be told it has been delivered. The man on the phone said he will ring the driver and call us back to find out what was going on. 5mins later the driver phoned insisting he had delivered it and proceeded to shout down the phone saying “are you calling me a liar!?” And said he delivered it and a little girl answered the door and he rang a black door bell. We have neither a black door bell or a little girl living at our address! He carried on yelling at me and told me to take it up with just eat to ask for a refund. Not long after the original man called back and said he will send out a fresh order however they needed to substitute an item as they had run out. By this point we had waited 2hours for our delivery. I asked for a refund and he said that it’s not possible they can only send out a fresh order. I said I really do not want that same delivery driver to turn up at my address as he was so abusive down the phone and felt unsafe to have him turn up at my front door. The man assured me it wouldn’t be the same driver. 20 mins later our order arrived and it was indeed the same man as he was laughing and said he doesn’t recognise our door and must have delivered to the wrong address. I asked if he was the ‘gentleman’ I spoke to on the phone and our previous delivery driver. He responded yes he was and that he is the owner and he would never be rude as customers are important to him. I said he was literally shouting down the phone and then told me to take it up with just eat and hung up on me. He’s just laughed and started to walk off. After all this we just put the food in the bin as we couldn’t trust what they would have done with the food if this is how they treat their customers. Absolutely disgusted with blue ocean and would certainly not be ordering with them again. And would recommend no one else do either!

We ordered at 4.30 pm. We received a text message from just eat 5.18pm saying it was out for delivery. After still not receiving our order at 5.45 pm we called blue ocean. To be told it has been delivered. The man on the phone said he will ring the driver and call us back to find out what was going on. 5mins later the driver phoned insisting he had delivered it and proceeded to shout down the phone saying “are you calling me a liar!?” And said he delivered it and a little girl answered the door and he rang a black door bell. We have neither a black door bell or a little girl living at our address! He carried on yelling at me and told me to take it up with just eat to ask for a refund. Not long after the original man called back and said he will send out a fresh order however they needed to substitute an item as they had run out. By this point we had waited 2hours for our delivery. I asked for a refund and he said that it’s not possible they can only send out a fresh order. I said I really do not want that same delivery driver to turn up at my address as he was so abusive down the phone and felt unsafe to have him turn up at my front door. The man assured me it wouldn’t be the same driver. 20 mins later our order arrived and it was indeed the same man as he was laughing and said he doesn’t recognise our door and must have delivered to the wrong address. I asked if he was the ‘gentleman’ I spoke to on the phone and our previous delivery driver. He responded yes he was and that he is the owner and he would never be rude as customers are important to him. I said he was literally shouting down the phone and then told me to take it up with just eat and hung up on me. He’s just laughed and started to walk off. After all this we just put the food in the bin as we couldn’t trust what they would have done with the food if this is how they treat their customers. Absolutely disgusted with blue ocean and would certainly not be ordering with them again. And would recommend no one else do either!

The food is always hot, the meat of quality and well cooked. The salad is fresh and portions are perfect. Never had a cause for complaint in over two years of using this takeaway.

Always get my fish & chips from these guys, definitely the best food in Maidstone

Excellent food as always and it arrived before the delivery time stated which was a bonus 👍😋

Food was a bit cold on delivery

Food was lovely as always although did not get the discount from my stamp card even though I put a note to the restaurant and had no acknowledgment which I found very disappointing as I am a loyal customer

Eaten at this place a number of times. The fish and chips are always flavoursome, hot and well priced. This place does not deserve a 2 star review. Honestly the chips here are the best I've had in Maidstone. Give it another try.

Poor quality old fish, chips kept warm.... I will never do that again... Shame as it looked OK

Food good when it eventually arrived

Stopped off for to buy my Friday night fish and chips as I knew my local would be closed before I got home and the fish was outstanding 10 out of 10 would definitely come again if I'm ever in Maidstone many thanx xxx

Fish was good but batter on sausage and chips were soggy

Ordered large fish was hardly any fish on the portion was thin and tasted off wing order from here again

Always great food, comes fast and tastes great

I had the mix grill and it was the best kebab I have had in years

Amazing as always well done guys will definitely be ordering again.

Amazing food as always and so polite and friendly when delivered highly recommend them

Food was lovely and hot and arrived early 👍🏼

Food was good alghough the fish was a bit greasy.

Chips tasted pre-cook as if heated up from early in the day not the as good from previous orders everything else was good as before. will still order from them.

Order placed at 18.15. Still awaiting delivery. Restaurant permanently engaged when trying to call!!!

Amazing food as always delivery person is always so friendly

OK, im 37 years old and im ex army so ive travelled a lot around the world and of course the UK. Fish and chips and sausage and chips are a staple! But in those 37 years, this is easily the worst i have ever had by a country mile. I got sausage and chips with a gross bendy sausage which had clearly been cooked hours before, my mate got fish and chips but couldnt eat the soggy fish and my other mate got pie and chips but pie was very cold in the middle. again, this must have been sat around for hours. First and last time. Guys, you need to do better!

Top stars tasty delicious at their best lovely prepared delivery to.

Food was piping hot and in good condition.Batter superb, not soggy and not too thick-chips very good also.

Always great food and five star service

The food was absolutely amazing. The cheesy chips were pro, portion sizes were lovely, king burger with hellim top, sublime. Now the winner by far wad thr 8 wings for £5.50, they were some of the best sauced and giant wings I have eaten in a while!!!! Will be getting wings from here and no other place!!

Large plaice and chips was delicious and Chilli squid very good and tasty and hot Mushy peas all hot and tasty.Greek salad all good and fresh.Fanta cold and Icecream was still frozen.All came packaged well and the delivery man was also polite and helpful.

Food was excellent as usual, tasty and hot. Perfect timing as always. Outstanding service all round cannot fault Blue Ocean at all. Highly recommend them.

Lovely fresh food every time.Salad very fresh and I love the cakes.All wrapped with paper.Delivery drivers polite . I always will order from here.

Food was lovely but no cheese on the chips as requested.

The best fish and very tasty ever I had Thanks guys 🙏

Einfach schlecht und zu teuer. Bevor wir GB verlassen wollten wir einmal Fisch und Chips essen. Portionen sind klein, zu teuer und es schmeckt nicht. Der Typ der da arbeitet wirkte sehr desinteressiert bei der Bestellung. Hygiene an den Geräten war auch nicht gut. Am besten irgendwo anderes essen gehen.

The worst fish and chips I have ever had and the burger was MICROWAVED. All for the resounding price of £15. NEVER get food from here.

Perfectly cooked and a lovely meal

All ways order from here.but chips was abit greasy

Had doner meat and chips. The meat was really greasy and had lots of gristle. Portions were decent for the price.

The food was Luke warm, the chicken kebab was meant to be large, It looked like a medium size at best, and the batter on the sausage’s was stodgy not crisp. Won’t be ordering from them again.

It was chicken donner not lamb!!! Chips were dry fish was soggy

The chicken doner meat was spoiled / out of date. It smelt awful. Needless to say we complained but just got a generic response from just eat refusing a refund. Obviously they didn't read my actual comments and thought I was simply complaining about the taste of the food.

Food was great, delivered earlier than expected, only negative would be that the salad could have been a bit fresher. Will definitely be ordering from here again.

Sorry but have nothing nice to say other than very disappointing food on a few occasions. Now on my don't bother using again even though local and convenient. Avoid this place is my review,

Pricing is disgusting, 6.99 for a cod and £2.60 for chips, disgusting, owner is clearly having a laugh.

Apparently that's a large donor kebab for £9.30