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The best restaurants serving Chinese food in South West
774 Restaurants on GastroRanking
Delivery
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55 Opinions in 2 websites

1085 Opinions in 2 websites
We placed are order for local delivery with no problem . On arrival our meal was in complete 3 chicken balls instead of 8 . Gave them a call and they didnt believe me . After a challenging conversation they agreed and delivered the product . The conversation was terrible from there side with no customer service or personality skills .On arrival of the missing product ,no apologe just her you are . We have used this takeaway more 25 years and cant believe the shocking respect from a regular user. It's so disappointing that they just dont care and basically called me a lie er over the phone . If you carry on this way you will close and give someone else a chance to succeed. Called them again to talk to them but not interested and put the phone down .on me . Who ever owns this unit should at least make contact with me . But no e mail address to send this complaint. This shows customer service is really low on there agenda .

540 Opinions in 2 websites
Been ordering from Yung Kee for years, order a takeaway, was advised it would be a 90 minute wait, 2 hours came round, we rang and were told it had just left the shop. An hour later still no delivery, rang up and was told it would be any minute now, I said it will be cold, she said let us know if it’s cold and we will refund you. Food was cold on arrival, advised Yung Kee, a week later no refund and we didn’t have anything to eat that night. Such a shame, it use to be great, not any more.

581 Opinions in 4 websites
Ordered a simple order chicken balls egg fried rice special chow Mein ( no veg ) the food turned up chow Mein full of veg and chicken balls that could cause a pothole if dropped. Called the restaurant and there response was I will re-cook it this time and then you won’t get no service from us ever again 🤣 DISGUSTING FOOD EQUALLY DISGUSTING CUSTOMER SERVICE AVOID AT ALL COSTS MUCH BETTER AROUND !!!!