Based on 334 opinions finded in 4 websites
Based on 334 opinions finded in 4 websites
Nº 492 in 596 in East Devon
Nº 16 of 23 Chinese in East Devon
Opinions
we very plain chow mean was not great as chicken and veg on top not mixed in was luke warm at best. rice was very basic could off cooked something better at home
Teresa . 2024-10-04
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Awful, couldn’t leave a review on the order I actually placed, asked for money off they just cancelled the order completely after being over an hour late, rang the ”restaurant” and can’t complain about the customer service, because there wasn’t any, not ordering again
Robert . 2024-09-29
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Said it’s delivered but never received it
Elliot . 2024-09-29
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ordered food for it to be delivered over two hours after the order was placed, staff kept saying it was 5-10 minutes away when it clearly wasn’t, when we called staff they were very blunt and not very apologetic of our situation
amyonthetrack . 2024-09-29
MORE AT Google
Thought we would try this place as hadnt used for a few years and our normal takeaway deliverd half an hour late last time. Ordered food for delivered only for it to arrive 40 minutes before time asked for. Not only that although my wife's food was good mine wasnt. Needless to say wont be going back again.
HOWARD ROSE . 2024-09-21
MORE AT Google
Absolute disgrace - ordered about 7.30 - we chose this Just Eat restaurant because YOU (Just Eat) said it would be 45-60 minutes - it is now approaching 10pm. You obviously have no say in how your restaurants act. Will never order again from you
Terry . 2024-08-24
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Great food and large portions. delivery was only 5 minutes after the requested time. one of the best takeaways I've had in a while!
Racheal . 2024-07-24
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Very disappointed with my meal ordered the set meal for one & a pancake roll there was no taste in the meal for one watery sweet & sour sauce & same for the chicken & mushroom the pancake roll was just batter & bean sprouts no prawns or chicken in the filling & soggy batter the only thing that was OK was the fried rice will not be ordering anything from them again there are far better Chinese takeaways in Exmouth & Budleigh Salterton than the Ocean Garden don't waste your money
Amanda . 2024-07-20
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Ribs over cooked and tough stuck to bone. Not edible.
Brian . 2024-07-17
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Fast delivery but food was awful. Bland would be an understatement. Noodles tasted like they’d been microwaved. Had better from a Tesco ready meal.
Luke Taylor . 2024-07-15
MORE AT Google
Good food and selection from our local takeaway 👌 Such lovely people that work there and they really care what they are doing and what their customers want.
Tim Bishop . 2024-07-04
MORE AT Google
we always order from here tonight the food was just warm chicken currys was slimy and egg fried rice wasn't fried
Sarah . 2024-06-23
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I had sweet and sour chicken not Thai style sauce like requested.
Natalie . 2024-06-01
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Food didn’t have much flavour at all and I received a message saying I’d received my order when I hadn’t. Call to confirm this and it hadn’t even left the shop
Sarah . 2024-05-09
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when the food got here is was cold the batter was soggy was not enjoyable at all
Shane . 2024-04-14
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over an hour late. rude on the phone and no apology. disgusting service
Josie . 2024-04-13
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I ordered at 17.45 and estimated delivery was 18.45-19.05 which was alreay 1hr and 20 mins. by 19.25 it had still not arrived so requested a text, did not get so called restaurant who said would prepare it first whe driver got back. Then estimated delviery time changed to 19.30, still had not arrived by q9.
Amy . 2024-04-13
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Our normal takeaway was closed so thought we’d give this one a try, portion sizes smaller than my usual place and not as tasty egg fried rice had no taste and crispy chilli beggar from hot and spicy as described
Martin . 2024-04-13
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had to wait so long by the time it got here it was cold and ended up having to making something else to eat.
Matthew . 2024-04-09
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Food took 1hr 15 min to come. Was not seasoned, bland, just not good. Shame really.
Jade Broadhurst . 2024-04-08
MORE AT Google
Waited over 1.5 hours for food, on a Monday night... food was mediocre. Won't be ordering from here again.
alex lynch . 2024-04-08
MORE AT Google
Took an hour and a half to come and the food wasn’t great
Daniel . 2024-04-08
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Don’t know how good the food was because the food never turned up!
Joe . 2024-04-06
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Worst Chinese in Exmouth, took 2 hours to arrive, fried rice was missing the main ingredient (soy sauce) looked straight out of an uncle Ben's packet, first time ordering and sure to be our last, AVOID!!
Tom Dallow . 2024-04-06
MORE AT Google
idk what to say anymore, the drivers customer service is so white and the food is cold.
Xin . 2024-04-06
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Great food every time we've been here.
William Davis . 2024-04-05
MORE AT Google
No “pancakes “ were delivered with the crispy duck !! All very tasty apart from not being able to serve duck starters !
Martin . 2024-03-30
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delicious and great value for money
Teresa . 2024-03-27
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Disgusting food don’t bother ordering
Alec . 2024-03-03
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Phoned when 15 minutes late, was told just cooking now, it’ll be half an hour! Stuff ordering off this app!
Andrew . 2024-02-10
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Food was cold and every dish tasted poor. All I wanted was a succulent Chinese meal and I ended up with the worst I've ever had.
Aaron . 2024-01-20
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Arrived early which was great but food was cold and soggy. Disappointing. Sweet and sour chicken balls where not at all crispy and the egg fried rice was more like wet boiled rice with bits of egg.
Nicki . 2024-01-06
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Understand the delivery guy saying they were busy. But the food quality was poor. The crispy chilli beef was bad. They’d just cooked the beef and then just chucked the sauce on it and not mixed it in properly. The chicken with cashew nuts was tasteless. Chips we had were a bit underdone. All in all. We were disappointed and maybe won’t use this place again
Andrew . 2024-01-01
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Order was not ready on arrival and was started on arrival but they were very busy.
Paul . 2024-01-01
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Two dishes returned for replacement due to not being prepared properly. The shop refused to deliver replacement dishes to us so my husband had to return the two poor dishes to the shop to receive the two replacements, which were also tasteless and watery. We refuse to go back to the shop for the third time so have binned. The shop were rude and blamed the poor quality on collection time, even though we collected at the agreed time. Unfortunately will not be returning nor would we recommend.
Clarissa . 2024-01-01
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The food was cold and really late. Will not use again.
TERRY . 2023-12-24
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Delicious food and delivery person was awesome
Linda . 2023-12-23
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Food was amazing and kids brought me a calander at christmas
jack blundell . 2023-12-20
MORE AT Google
Excellent food as always thank you 👍
Chris . 2023-12-10
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Great place to go friendly Great service Great food 🍲 always great people.
Mike Mackenzie . 2023-12-03
MORE AT Google
Was late. Not very hot and missing some items off the order
Samantha . 2023-11-30
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Ordered large chicken curry and didn’t receive large. Paid £9.50 for standard curry with no rice or chips. When I challenged this they said if you order anything online you don't get rice with anything. If you call them you will get rice included with your curry. Don't order online as you will get ripped off. Just order by phone. Also while I was trying to resolve this matter, the guy answered the phone taking orders from other customers so I was just stood there while the rest of my food was going cold.
Sean Rowlands . 2023-11-29
MORE AT Google
Always ordered from here however food quality changed a few months ago. Thought we would try again this Saturday but ignored notes on preferences that one of the meals was for a vegetarian and arrived with meat inside. Food went in the bin and still no response from Just Eat four days later!
Cathy . 2023-11-29
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Food was cold and late, had to wait up at the gate for over 30 mins as they told me it was on its when but then I ring them and it hasn’t even set off.
Jae . 2023-11-24
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Waited an hour and a half and only delivered after I phoned to check why not arrived. Food had no seasoning or flavour. Would not recommend
Sue . 2023-11-19
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Late delivery no explanation Shouldn’t put an estimate delivery time if you can’t keep to it. Food was a 2 hour wait and estimated 45-75 mins
Em . 2023-11-19
MORE AT Google
I had a home delivery from this Chinese takeaway. Never again. The only good thing about it was the friendly delivery driver, otherwise I would have only awarded 1 star! My first disappointment was when I discovered that my 1/4 crispy duck was in fact already chopped up. It certainly wasn't crispy, either, and tasted unpleasant. I threw about 3/4 of it away. Next up, sweet and sour king prawns and chicken satay with mixed veg. Both had very little flavour. I managed to eat about half because I was hungry before giving up.
Jackie D . 2023-11-06
MORE AT TripAdvisor
Phoned the restaurant twice to be updated and it was only when I asked them to contact the delivery driver that they did, very disappointed. From ordering to delivery was almost 2 hours.
Paula . 2023-10-24
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An hour and a half late, food was cold and soggy. Rang up after it had past the delivery time and they hadn’t even began to make the food we had ordered for it to then still take ages for it to arrive.
Harley . 2023-10-22
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Never again - Ordered a delivery rang up when it was 10mins late and they were just starting it and couldn’t tell me how long it would be - it took another hour to arrive
Tracy Jackson . 2023-10-21
MORE AT Google
Very poor service had to wait for nearly 45 kins before order was taken then had to wait another 45 mins before the food arrived will never use again
Richard Townsley . 2023-10-21
MORE AT Google
You have us the wrong food, gave us ribs instead of another crispy chilli beef
Jeff . 2023-10-20
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Delivery was on time. food quality was poor. Chilli chips were plain, rice was bland, curry sauce was nice.
tony . 2023-10-07
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Great food and friendly driver 👍😊🦢🏴💕
Nicky . 2023-10-07
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The driver was lovely, polite and the food was tasty.
Holly . 2023-10-05
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Food was fresh and very tasty speedy delivery good value for money highly recommend 👍👍
Jason . 2023-09-24
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Lovely people, always friendly and polite. Food nice and hot and very nice
Mandy . 2023-09-15
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Excellent as ever and delivered on time.
David . 2023-08-31
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Poor service. Still waiting for food been stood here for 25 minutes and the staff are clueless
CHARLES . 2023-08-26
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Food was hot but sweet and sour sauce was terrible. So watery that it disappeared on batter and made it soggy.
Andrea . 2023-08-26
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Excellent meal, delivered with care and on time
Janet . 2023-08-24
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Best pancake rolls in exmouth. Most aithentic ive had in years. Great service everytime
Kirstie Cobb . 2023-08-13
MORE AT Google
Best Chinese food we’ve ever had! Will be using ocean garden from now on!
Katie . 2023-08-03
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Nice meal arrived hot & on time
Amanda . 2023-07-30
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No notice given to specific order resulting in a dish going strait into the bin
Drew . 2023-07-28
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The satay was fine and the chicken balls were good but the sweet and sour sauce was the worst I’ve ever tasted, I’d poured it over the rice which made most of my meal inedible. A shame as everything else was good.
Chris . 2023-07-28
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It was good, not the best, but the Chinese takeaway that you can expect in most towns 4star
Peter . 2023-07-26
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Food turned up an hour and 20 minutes late (I had called to check and was told it was to be 40 minutes late) unfortunately it wasn’t very tasty either- one set of noodles was mushy and one was really salty. Overall very underwhelmed. They seemed incredibly busy when I called so perhaps they need to reconsider when to take orders online or not as the quality does suffer.
Katie . 2023-07-23
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Didn't receive order called restaurant after an hour and a half of waiting the lady blamed other Chinese resturants closure, and was then going to start cooking my food and would arrive 2 and half hours after originally order terrible customer service
kez c . 2023-07-22
MORE AT TripAdvisor
Absolutely ridiculous wait. The app said it would be between 19:00-19:20 it didn’t arrive until 20:40. I had to call the restaurant numerous times and was constantly palmed off with an incorrect eta just to get me off the phone. Then the app said it was delivered at 19:05 shocking service and can understand it’s a busy Saturday night but the eta should have reflected that aswell as when calling on the phone. Not even an apology when the order arrived
Joe . 2023-07-22
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Delivery was to a caravan on Devon Cliffs site. Delivery was on time & to the door, driver was friendly. Food was hot & delicious, 5* :)
Amy . 2023-07-22
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Taste and quantity were fantastic. Couldn't fault any of it apart from my capability to eat it all
Nicholas . 2023-07-20
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Lovely food and very hot on delivery.
Peter . 2023-07-20
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Really nice food 👌great service, friendly driver. The only reason i marked down on delivery time is because i ordered it an hour and a half in advance for a specific time, and it was still late.
Dave . 2023-07-14
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Great food, made a massive order for my family and everything arrived - cooked to very high quality.
Ellie . 2023-07-12
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Excellent food, quality & service
Mark . 2023-06-15
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My number one go to for Chinese 👍🏻
Robert . 2023-06-03
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Absolutely amazing food! Would 10000% recommend!
Laura . 2023-05-31
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Absolutely amazing food! Would 10000% recommend!
Laura Pitt . 2023-05-31
MORE AT Google
Takeaway only. Good food though 👍
Daniel Hall . 2023-05-28
MORE AT Google
Nice hot food.Always ready before time.
Andy . 2023-05-27
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Excellent food, very fresh. I'm well pleased. Delivered ahead of time
Peter . 2023-05-26
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The food was delicious, actually smelled fresh! Delivery was super quick, and ahead of ETA. I'm really impressed. I will be ordering again.
Peter Wilcox . 2023-05-25
MORE AT Google
Excellent service would recommend
Wendy . 2023-05-18
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Tasty and on time. What more could you ask for!
Wesley . 2023-05-14
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After a disappointing order from our usual takeaway, I thought I'd try Ocean, and I'm so glad I did! The food was light and fresh, the meat beautifully cooked. Kung Po beef was the best I've ever had. Thoroughly recommend.
Abigail . 2023-04-24
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Definitely recommend delicious as always
Linda . 2023-04-17
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I ordered a special satay & sweet & sour chicken balls The sweet & sour chicken balls were very good but the satay was horrible normally when I order this dish elsewhere it's comes as a thick peanut sauce this was a watery gravy with no peanut in it at all didn't even taste any peanut's will deffo not be ordering from here again a complete waste of money whoever cooked it should go back to cookery school or get a new cook disgusting
Amanda . 2023-04-14
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Food is good, portion sizes good. Only one criticism is if food has been delivered, it is cold, so tend to collect
Noreen O'sullivan . 2023-04-03
MORE AT Google
Had a lovely experience with the driver, was on time but when it came to the food… opened up the appetiser box and was happy with that same with the salt and pepper chicken but the ‘ chicken chow mein’ had a gone off smell and taste to it, like it was last night left overs. Not impressed. The crispy shredded beef was also not up to standard being dry and none tasteful.
Alec . 2023-03-10
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Excellent service. Great food....even adapted an order as requested! Delivered in a friendly and efficient manner.
Cathy . 2023-03-10
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Order was wrong, was put right but other food was cold. Chicken was fatty and not nice
Zoe . 2023-02-16
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Yet another great meal from the team at ocean garden. Thank you 🙏
Chris . 2023-02-11
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Very happy with my meal delicious now sat on the sofa unable to move
Amanda . 2023-01-27
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Beautiful super tasty food and friendly service thankyou highly recommend the ginger and spring onion King prawns lovely food thanks
Natalie . 2023-01-23
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Very nice food the restaurant even phoned me & asked if I wanted rice & because I said no to rice or chips they put more meat in my curry very good customer service will definitely buy from them again delivery driver was very good
Amanda . 2023-01-12
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Generally a good meal but not the best I have had. Acceptable as my usual takeaway wasn’t open.
Janice . 2022-12-27
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Delivery was fast but my meal was disgusting. The duck had the most awful taste, almost tasted off or very undercooked. Really disappointed.
Kasey . 2022-12-20
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Very nice food really enjoyed it will order from here again got a bag of free prawn crackers with my order thank you
Amanda . 2022-12-15
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Terrific! Always great food from here
Mary . 2022-11-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The girls inside were very polite but at the same gossiping between themselves indiscreetly. We picked take away. Didn’t wait long. However, the sweet and sour was glow in the dark type of ridiculous, tasteless non food. The rice just tasted weird. The chow main leaking oil, etc. It all went to the bin. Pleasant enough place but do not recommend the food if you’re looking for edible.