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3.5

Based on 92 opinions finded in 2 websites

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Nº 544 in 596 in East Devon

Nº 22 of 23 Chinese in East Devon

CUSTOMERS TALK ABOUT DISHES WITH..riceeggonionschickenfriedduck
Score

comment_iconOpinions

Food is very good, We had chicken with ginger and spring onions, crispy duck and pineapple, coconut rice, and mixed veg in black bean sauce. The veg in sauce was very good indeed. Service was reasonable, but it was a little cold in the resteraunt. It's worth a try if you are in the area.

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Ian Fenn . 2024-10-24

MORE AT Google

I had a seriously disappointing time at the Hong Kong Chinese restaurant. I ordered their take-away satay chicken, and honestly, I was shocked when I opened the container – there were just a few sad pieces of chicken in there. The beef with vegetables I got was like a game of hide-and-seek – the veggies were nowhere to be found! I even attached a photo as proof. And the fried rice? Well, let's just say it was more black than fried, and there were zero veggies. I took one bite and that was it – straight into the bin. This was definitely not the meal I was hoping for. Food straight to the bin!

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Ash Roberto . 2023-09-01

MORE AT Google

Always enjoy the good here. Great food and service. Excellent price.

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SuzieH1000 . 2023-06-06

MORE AT Google

This restaurant is now called Phoenix. Spacious. Good food and service. Thai and Chinese food

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Devaraj PR . 2023-06-04

MORE AT Google

Nice food and friendly polite staff

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grff . 2023-05-07

MORE AT Google

Quick service is my positive, chowmein is a basic dish to get right, but this was over sauced and was supposed to be chicken but there was only a few fragments. This was a takeaway and lucky fo them I wasn't in the restaurant as this would have been sent back. We're on holiday here and would warn others to be wary, perhaps eat inside.

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Micky Pryke . 2023-04-26

MORE AT Google

Lovely Chinese, little dated, however friendly service , food tasty and fresh , so well done

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Michael Jones . 2023-03-04

MORE AT Google

Just had a takeaway, while waiting we had a drink, the guy was very nice, polite and had a conversation, it was hot when we got back, yes it didn't look appealing but it's about the food, a starter for two, very nice, the three meals we had was very tasty, I can only say we enjoyed and give it a try

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michael peace . 2022-08-14

MORE AT Google

Great food and great value recommend the lunch time special

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ROSS MOSELEY . 2022-08-14

MORE AT Google

Beautiful place, quiet music, happy, friendly stuff, very tasty food. 5 stars. Thanks

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saulius b . 2022-06-29

MORE AT Google

Only ever used this for takeaway which is great. Good selection.

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Luc Vandamme . 2022-05-30

MORE AT Google

Very poor food , never eaten as bad any where will never go again

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Geoffrey Winston . 2022-04-17

MORE AT Google

Lovely restaurant although needs a little bit of TLC. Menu was great and so was the food. No kids menu though so would be great if that could be offered.

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Victoria Pell . 2022-04-07

MORE AT Google

Not great I'm afraid. Service was poor. Food was tasty but cold on arrival. Staff were clumsy and it was a shame. Food is expensive here. Needs work I'm afraid

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MINSTREL BLUE . 2021-12-08

MORE AT Google

We had a very nice 2 course lunch here for just under£7. Food was good hot and tasty.

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Julia Forward . 2021-09-29

MORE AT Google

Good meal and service and many thanks.

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Leslie Sherriff . 2021-09-09

MORE AT Google

Not impressed with the service. Food could have been hotter. Toilet could have been cleaner. Overall very disappointed.

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Sue Cook . 2021-09-04

MORE AT Google

It was OK for a quick evening meal.

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Mad Sam . 2021-07-29

MORE AT Google

had a lovely meal & pleasant service

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Peter Bryant . 2020-10-23

MORE AT Google

First of all the name on the door is Phoenix not as advertised, this place is so disappointing. we had to send simple cooked food back as the noodles tasted burnt, and unfit for consumption. The hygiene in the establishment was poor we don’t really enjoy eating our food surrounded by cobwebs and filth, my only regret is that we didn’t walk out to find another restaurant. Lesson learnt.

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Gary Towndrow . 2020-09-06

MORE AT Google

Nice easy friendly place, good selection of well priced meals..good place for a basic lunch

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Mass Barbato . 2020-09-03

MORE AT Google

I’m not joking when I say that has got to be the worst fish and chips I have ever eaten in my life the chips taste like cardboard they have been massively over held And the fish wasn’t fish it was quite literally just batter shocking I will never order again

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Sam Cowan . 2020-04-09

MORE AT Google

It's called the phoenix, excellent service and food, lunch time menu is very reasonably priced.

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Janie Trevett . 2019-09-15

MORE AT Google

Great food, large choice of different dishes. Nice friendly staff. Also caters for vegetarians. 😁 👍 😋

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Susan Smith . 2019-08-30

MORE AT Google

This is an amazing restaurant. Lunch time 2 course meals £6.95. the place was imaculate clean the staff where amazing food was to does for. We will be comming here again. Thank you

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Jorja Hael . 2019-08-25

MORE AT Google

Nice friendly staff. If I go back perhaps it's to flirt with her! Good chips.

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Paul Beardsell . 2019-08-07

MORE AT Google

Nice food. Pleasant atmosphere.

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Jon Rimmer . 2019-07-26

MORE AT Google

Good food and friendly service. The interior is s bit tired and could do with modernization. The toilets are not pleasant and need completely redoing.

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Random Soup . 2019-07-25

MORE AT Google

Great staff, great food, quiet cosy place, decent pricing and great location

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Lauren Courtenay . 2019-07-08

MORE AT Google

Great value. 2 course meal for under £10. Also a choice of fish and chips for people who prefer fish...lol Free tea, coffee or soft drink included. £1 more for ice cream..... My personal favourite choice is Satay chicken followed by Torfu" in black bean sauce with egg fried rice followed by banana fritter and mango sorbet with Jasmine tea. Nice friendly staff.

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Suzy Smith . 2018-04-23

MORE AT Google

The staff and the food are amazing

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Ben Cousins . 2017-08-18

MORE AT Google

My partners meal was fine, but mine as horrible and I left most of it . No apologies or mention of it. Was too expensive and not the quality you would expect.

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Suzanne D . 2017-05-03

MORE AT TripAdvisor

Came here instead of queuing for over an hour for sea front fish and chips. Walked in with my 2 and a half year old on a very warm evening the day the red arrows did their display, and were greeted well and told the wait for take away was 15mins, so we decided to order and have a drink at the bar. Staff were friendly and even gave a complementary free drink for my little boy while we waited. S and Sour Prawn balls were actually the best I've had in a long time and less than the cost of my local Honiton Chinese Take away, my wife had Chicken chow mien and didn't enjoy it but I thought it was nice enough and even our picky eating little boy ate it, so for me that scores high.

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drej42 . 2016-08-27

MORE AT TripAdvisor

Cada vacaciones debe implicar una visita a un chino, así que este fue un primer visita. Nos quedamos encantados con el plan para sentarse, todo ordenado, limpio y ordenado. El servicio era bastante aceptable y la comida era realmente buena sin problemas... quizás me trae un poco delicado, pero teniendo algunos crackers de gambas como un comienzo habría sido de los pequeños detalles que marcan la diferencia. Buena relación calidad-precio sería buena que comer allí... sí

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St4ontour . 2016-06-16

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We weren't expecting much, just a decent chinese meal (chow mein, sweet and sour chicken etc) and that's what we got. Staff were pleasant and efficient.

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J N . 2016-05-15

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No comer fuera en Sidmouth muy a menudo y no vamos habitualmente para comer comida china pero nuestros amigos hizo la reserva y nos fuimos por una celebración de cumpleaños.

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Tabitha C . 2016-03-29

MORE AT TripAdvisor

Un vistazo a la floja, Lo combinamos platos y aborrecible llevaron a la mesa me hizo un poco agradecidos de que mi sirve de arroz con carne era tan pequeña que lastimosamente al menos la terrible experiencia sería más rápidamente.

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steviecheeks74 . 2015-12-28

MORE AT TripAdvisor

We called in for an early evening Sunday meal and were not disappointed either with the quality or the final bill. Both meals were tasty and of a good portion size

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David L . 2015-12-16

MORE AT TripAdvisor

The food is great ... service is good, can eat in or take out. They provide a box to take what you haven't managed to eat away with you ,, have eaten in there several times and had take away. Lovely food worth a visit.

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Rowland B . 2015-11-26

MORE AT TripAdvisor

This restaurant has recently changed hands the new onwer is the chef /lunch was tasty & reasonably priced food could of been hotter/ waitress very friendly and efficient

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Stephen308 . 2015-11-01

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Llevé a mi familia con grandes niños para que los jóvenes pudieran probar algunos platos chinos.

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RJWR2013 . 2015-09-09

MORE AT TripAdvisor

First night of a short break in Sidmouth and we decided to have a takeaway. After looking in the leaflets in the cottage we had rented we went to order. Wow! The food was superb...service was great....and the cost was very reasonable. This was a great takeaway......

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Michelle C . 2015-09-08

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During folk week we decided a meal in a restaurant would make a nice change from festival, take-away food and unfortunately, as it turned out, we chose the Hong Kong on Sidmouth's Main Street. It wasn't the best start having chosen a different white wine each neither wine was properly cold and both tasted suspiciously similar! When my partner politely queried whether a mistake had been made in the pouring we were shown two different bottles from the fridge and rather than accuse the proprietor of lying we let it drop. When our food arrived the chow mien had no ingredients other than noodles, the egg fried rice had so little egg that you had to search for it, the tofu ginger and spring onions did not have spring onions but large quantities of large white cooking onions and the prawn dish was really bland and tasted as if it had been stir fried in warm tap water! When we queried the lack of spring onions we were told that they had run out and were using ordinary onions instead. We said that we should have been told this and they said they would deduct the cost from the bill. We wanted a good tasty meal, not a discount on the bill. It was a really dismal, tasteless meal and as we paid the (discounted) bill instead of apologies we were told not to come again by the very rude and surly proprietor. We would never eat here again and recommend it be avoided by anyone who enjoys good food. After this we went back to festival take away food which was far and away superior to the Hong Kong restaurant.

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maggieandjp . 2015-08-10

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Unsure were to eat on visit but came across this Chinese so decided to try.On entering the Chinese the place was empty we were met and asked if dining or take away when he new we were dining showed us to a table he was very good and helpful when asked what certain food was and size of portions.Was not long before other people arrived and phone continuously rang for meals to be delivered or collected but at no time did this affect the service shown to diners.Food was super and portions plentiful.Cleanliness was also good so if we are ever staying there in future we shall eat again at this Chinese.

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PAUL J . 2015-08-09

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Went for an evening meal with my wife while in sidmouth, should have heard the alarm bells as only one other couple were there when we arrived.We ordered sweet & sour chicken, salt and pepper prawns and the house special chow mein.Both the chicken and prawns were in a batter that had visited the deep frier at least twice the chicken probably more, we both love prawns but left about half of them, same with the chicken. they were hard and so crunchy they shattered when bitten.The chow mein was edible but not overly tasty.When the waitress came to remove the left overs I made a polite and specific complaint about the food which I heard her convey to who I assume is the proprieter, his gesture was a could not care less shoulder shrug which indicated he was fully aware of the rubbish he was purveying. No effort to come and explain or apologise.The service by the waitress was friendly and efficient.Clearly we will never eat here again and I would not reccomend it to anyone.

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Pete H . 2015-07-11

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Although we live locally, we haven't yet eaten in this restaurant but decided to try it for a takeaway tonight. Unfortunately we were very disappointed. The shrimp curry was awful, probably the worst I've ever had. I counted only 8 prawns and the sauce was very bland and watery. There was also nothing special about the 'house special' egg foo yung. Instead of being a whole omelette, it comprised strips of omelette, some of which were burnt, with some pieces of dried-up pork and chicken. The szechuan roast pork was so salty, it was almost inedible. The Singapore rice noodles lacked spice - no chilli that I could see - and the bits of pork in it were dry and overcooked. On a more positive note, the duck with ginger and spring onions was good although I would have preferred the duck to be served in slices rather than chopped into pieces - but that's just my personal preference. The fried rice was also good and we did get some complimentary prawn crackers. Overall though the food was definitely not worth the £30 we paid and we will not be using this restaurant again.

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TomDe019 . 2015-06-26

MORE AT TripAdvisor

Think we overdosed on MSG and onions. Everything was ok, but wouldn't want to recommend this to anyone. The waitress was in her first few days and worked hard and with a smile. the place was almost empty.... There are many better eating experiences in Sidmouth.

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Gazania186266 . 2015-06-17

MORE AT TripAdvisor

Dined here with the kids whilst on a break in Sidmouth. As the title says, food was ok (pretty standard Chinese) but atmosphere was lacking. Empty restaurant (when we visited), too brightly lit, no 'Chinese' decor, Hungarian (friendly and welcoming) waitress; slightly strange experience. Don't be put off though, it's a decent eatery.

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David P . 2015-06-12

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This was our 4th Visit, the first visit a few years ago was excellent, being Vegans, they did one little adaptation i.e. in the Sweetcorn Soup, instead of egg they replaced it with Tofu. Sadly the subsequent visits have not been that great, the Chef refuses to put Tofu in instead of egg and on our last visit we asked for Mushroom Fried Rice without Egg. This is the worrying part, we were told that everything is pre-prepared and therefore they cannot omit the egg (she said it was a powder which contained egg). We were astonished as we have been told many times, you should not reheat rice. After the waitress had a moment, she said they could make us a fresh portion of rice and just put mushrooms in. It was a disappointing experience, they have had 3 chances to serve us a nice meal but 3 times we have been sadly disappointed. We definitely will not be visiting again when we are in Sidmouth in a few weeks.

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Veganchrissie13 . 2015-05-10

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Had a meal for two tonight, the service was very good with the waiter but the chow mien was burnt, with black burns on the mushrooms and bean sprouts. I complained to the waiter, who acknowledged my complaint, then the bill came with the chow mien sitting there. Out came the manager who explained I was tasting soy sauce ( forget the years of Chinese meal eating I think I know the difference between burnt and soy, or any other kind of taste),and that the chow mien was made in accordance with their cooking regime...What a shame. I have now lost confidence that if things go wrong, they wont be acknowledged or put right... hay ho... would have loved to have been a regular.

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Softcloud . 2015-01-29

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We had eaten in the previously named Jade Wok and had enjoyed the experience. as we had friends visiting from Derby and not a nice experience the last time they visited and we chose the restaurant, we figured we would play safe with a curry. And new years day we did not want any more Turkey lolSo we had a pint or two locally and headed in. We were greeted by a very friendly staff member and seated.Drinks order given then after a few minutes the waiter returned to take our food orders. The menu was as average Chinese menu so we soon picked our requirements for the 5 of us. What did surprise us especially after reading that all food was cooked fresh and a wait could be expected was that our food came out within probably 5 minutes and before our drinks!!!All I can say about the food is it was OK. My friend and I has Red Thai Pork curry and he was not impressed at all. I have to say the taste was again only Ok however the meat was pretty tough and the sauce wishy washy.Probably not one we would rush back to and certainly not take friends or recommendThe waiter was very friendly but seemed to be doing everything alone. Including phone take away orders..

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ANDICHARGE . 2015-01-02

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Dined on a Friday evening without booking due to last minute arrangements. First visit but went on recommendation. Restaurant quite cold. Good reception and received menus quickly. Took a choice of meals, Kung po chicken, spicy beef, Crispy duck, rice etc. It was a bit bland for us and the sauces seemed thin and unsurprising. Quite a lot of onion flller used but the dishes gave us the impression that they had not come from a hot wok cooking method so they left us a bit wanting in taste and substance. The staff were friendly and looked after us well but the food was disappointing for us. Would I return, probably not until I had received a few good reports.

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JBG1 . 2014-12-03

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I took my sister to this restaurant for her birthday treat on Saturday 15th November. The food was served on cold plates and in cheap soup bowls. I had boiled rice which was like a solid rubber ball and beef curry. The beef was tough and the sauce was like an instant home pride with a gloppy consistency, but the worst thing, was that in my sisters vegetable 'chow mein' she discovered a piece of milky white, rubbery substance about the size of the palm of your hand, which for all the world looked just like a condom. On taking it up to the counter and asking what it was, the explanation that was given was that it was a Chinese lyche you can buy in morrisons. I have never seen a lyche like that in my life before. Neither of us could eat anything further after this.We had spring rolls which came with our meal that were just like you can buy from Iceland.We paid the £25 bill and I can honestly say we'll never go there again.

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Mark D . 2014-11-16

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Visited this resaurant for the first time on Tuesday having been invited by friends. The first impression of the menu was that it did not appear to be as extensive as would be the case in similar outlets. The food however proved to be very good and we had a lovely evening. I was so impressed that we returned to the restaurant on Friday evening and selected a set meal for two option. The food was good quality, excellent value for money and the service pleasant and very efficient. We shall certainly return and recommend the resaurant to our friends and customers.Many thanks

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cheritononline . 2014-10-04

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Had an excellent meal at the Hong Kong with my family, the waitress was friendly and patient as my children took their time to order. The food was brought out speedily and to a very high standard, the portion sizes were generous and priced very reasonably. There was a good choice of dishes for starters, mains and desserts the waitress helped me choose from the menu which was very helpful. The beer was cold and served on tap to wash your meal down with. Will certainly eat here again when I am next in town. High recommended a big thumbs up from me and my family.

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hope f . 2014-08-21

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we had a course menu as a dinner. we found soap on the surface of plate and also felt most of meats like beef, pork and chicken are bad quality. we stop dinner leaving nearly all foods behind and pay nearly 40 GBP. It is my first terrible chise food without any excuse from restaurant.

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광식 김 . 2014-08-16

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arrived at hong kong just after 12noon for a lunch. closed sign on the door. decided we were a bit eager so went for a walk and returned at 1245. still the closed sign on the door. a party of 4 were trying to ring the restaurant from outside. no answer. they told us this happens often so not to rely on lunch.

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jim123144 . 2014-08-13

MORE AT TripAdvisor

Delivered to The Ham for 8 of us and it was just fab!! It was so fast and so hot that you would of thought it was cooked outside for us all. Thank you :-)

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sichelt . 2014-08-09

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We had a terrible meal here. The staff were unprofessional and slow and we were sat down at a dirty table which took 5 minutes to be cleared. Our drinks order was wrong, and the food was slow to arrive. The food itself was bland and over cooked, the black bean sauce burnt, and we found pieces of onion skin in the sweet and sour. When we finished our meal we waited 10 minutes for our plates to be cleared before giving up and going to the bar to ask to pay. We were then charged £6 too much, and had to ask them to recalculate the bill, which they admitted they had got wrong. I've never written a review on trip adviser before, but last night has driven me to it. This place needs to sort itself out!

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David G . 2014-08-08

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Having eaten at the jade wok on several occasions, I hoped the hong kong would be of the same high standard. Sadly, not. The curries tasted of powder and the rice very greasy. All dishes were served in cheap soup bowls. The pleasant staff who did a great job saved this awful place from getting a terrible review from me.

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Yvonnenetball . 2014-08-04

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We visited the Hong Kong as the kids decided they wanted to try Chinese and wanted to eat with chopsticks. The staff were very kind and attentive but the food was not very good at all. Equally it was a rip off (£6 for the smallest bowl of pineapple rice). We had chicken in a plum sauce which was like a turkey steak on a bed of beansprouts with bottled sauce poured on top. My husband had king prawn with cashews which he described as slimey, cooked in goose fat taste and generally yuck! My words to sum it up were KFC with supermarket chinese sauce on top. Oh and not a chopstick in sight.

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Tammy F . 2014-07-27

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Very pleasant Chinese restaurant in Main Street in sidmouth. Sensible price and very well presented. Service was good and attitude of staff was very good.Well done!

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Wayne G . 2014-07-27

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We started with the crispy Duck, which was very good. We were then both very disappointed with the main course. Perhaps we chose the wrong thing! However, the service was very good.

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chrisbeew . 2014-07-23

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Used to be Jade Wok but a change of name to Hong Kong. We ate there Friday night, staff were a bit flustered but got over it. Food was served very quick and was Okay. Not sure if staff had been there long but there were a few small issues that one wouldn't expect. Food was good with a good range of wines and beers. A good price as well. Would I eat here again then yes I would as there are not to many Chinese restaurants in Sidmouth. I would recommend trying it if you like Chinese food.

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cheneyblue . 2014-07-21

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Used the restaurant for years under different owners. The new owner is doing a great job, friendly staff and great food

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TripAndreww . 2014-05-25

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Deluxe Hor D'oevre - nothing deluxe about this starter. Seaweed (shredded cabbage) chewy, spare ribs chewy, chicken satay well overcooked and spring rolls empty with a sauce inside, probably bought in bulk from a cash and carry. Main course, tasted slightly better than it looked, including, yung chow rice, rendang beef, sweet and sour chicken (Hong Kong style) and special foo yung. However, there must have been an excessive supply of onions, as it came in bulk with the Hors D'oevre and all the other dishes. I feel the quality and value for money is poor. Such a shame, we were looking forward to good chinese food.

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Kim G . 2014-05-24

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The egg fried rice was fluffy and not at all greasy - really good. The rest of the food was nice too and the current owners have introduced food warmers which I always think are essential as I am a slow eater and my food is cold before I have finished without them.My only minor complaint would be that there was not quite enough sauce with the crispy duck and pancakes but I suppose I could have asked for more and would next time.

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MarinaDeux . 2014-05-12

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Took my wife last night and had the best meal and pleasure for a long time.Crispy Duck was great and the Malaysian curry to die for.Not expensive but really good with friendly professional service.Highly recommended and will be back regularly now we have found you.

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paul w . 2014-05-09

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Early evening on a Saturday night. Full of families already on the dinner out night. Order came quickly. Reasonable food, perhaps slightly underpriced compared to the rest of Sidmouth. Good staff, although perhaps a bit inexperienced. Could do with some work on layout and screening. Front section feels like a pub/cafe, whilst back section feels more authentic.

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DavidAllenBell . 2014-04-26

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Popped in today for lunch. They offer a few choices of starter and then a few choices of main courses with pork, chicken or beef and a dessert for just £8.90 per person. Quality of food was fantastic, nice and hot and super tasty. Service was quick and efficient. Couldn't fault it really. We will definitely be back again soon!! Thankyou.

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MatthewCull . 2014-04-26

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Ate here when staying in Sidmouth on a short break. We had vegetable spring rolls to start which were very nice and not greasy, although were not particularly unique from what you could probably get at a Chinese anywhere else in the world. I then had Tofu Satay which was tasty with properly cooked boiled rice. Partner had Mushroom Thai Green curry and said it was nice as well. Would recommend if you are after a standard tasty chinese.

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tom912 . 2014-04-13

MORE AT TripAdvisor

This is a new restaurant so as locals we thought we would try it. The location has changed hands many times over the last 10 years but these owners seem to have got it right. Its has a good choice at reasonable prices. The wine is also reasonably priced, we also noticed that they offer a takeaway service and delivery. Would definitely add it to your list of places to try.

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Martin O . 2014-04-12

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Stopped here for dinner. Starter was very good. Ordered the Hors D'Oevres. Then had chicken satay, peking duck and special curry which was ok but not brilliant. The satay chicken was very blant and didn't have much taste. But all in all I guess we enjoyed it.

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dandy66 . 2014-03-17

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