Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Chinese food
9.095 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
113 Opinions in 2 websites
Yesterday was the first time I had ordered from here, I had the meal for two, menu number B3. The delivery came in good time and staff were very friendly. The food was amazing, best I have tried in a long time, everything was fresh and hot and tasted amazing. Really recommended using this Chinese. We have now have our favourite place and will be ordering food from here all the time. Just brilliant xx
109 Opinions in 2 websites
I'm impressed by how Stamford House Chinese-York, United Kingdom, handled my previous negative experience. After my disappointing first visit, I decided to give them another chance based on their sincere apology and commitment to improve. I'm glad I did! Despite my review, I wrote the company directly expressing my disappointing service received, and the truth is that I least expected that the management would care or even bother to respond to my complaint but I was surprised to receive an email the next business day expressing their desire to recover the service. This was least expected, and as a result, it got my attention and respect for the management's interest in ensuring that every customer who walked in was satisfied with the service received, as well as their interest in the customer experience. As a customer experience professional, this one act was impressive! So, I chose to give the company another opportunity to recover the service and impress me by using part of the voucher that was offered to order their ‘Roast Duck with Black Peppercorn Sauce.' From the moment I walked in, it was clear they had taken my feedback seriously. The hostess greeted me warmly and seemed genuinely happy to see me return. The server was attentive and knowledgeable about the menu, offering great recommendations. The sauce quality was much better and at least met the expectations compared to my first visit. The sauce was flavourful and had the perfect balance of spice and tenderness. Stamford House Chinese has completely turned around my opinion. They've shown that they truly value customer feedback and are willing to put in the work to make things right. This level of service recovery is commendable, and I'm now looking forward to becoming a regular customer. If you had a less-than-stellar experience here before, I'd encourage you to give them another shot—you might be pleasantly surprised like I was!
109 Opinions in 2 websites
Not great at all.. gone downhill BIG TIME!!
103 Opinions in 2 websites
Brilliant customer service, brilliant food and super fast delivery. Totally recommend