Delivery
Pickup
Outdoor
The best restaurants serving British food in Caerleon Newport South Wales
12 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
4 Opinions in 1 websites
Tasted as good as it looked and it looked wonderful. Very friendly and helpful service. My mother was delighted with it.
941 Opinions in 2 websites
Nice Sunday lunch for a pub. Staff enjoy their work and are busy. Generous portion s plenty gravy but lukewarm, plate and meat lukewarm too unfortunately. I should have asked for them to put it the microwave but unsure how they would respond. Over generous on their boiled potatoes for me. Would prefer less but more roasted.
2177 Opinions in 2 websites
Didn’t stay there but went for a Sunday lunch. The location was great and the building itself was beautiful inside and out. Great decor and service was excellent. Lots of good food to choose from as well as drinks. Loved it. If ever I’m back in South Wales ( I’m from Australia) I will definitely be visiting again.
1057 Opinions in 2 websites
When one star is generous… Shambolic from start to finish. Booking a table - straight forward enough. Obtaining a menu to pre order - like pulling teeth. 17 individuals turning up to eat - wish we hadn’t. Table setup for 11. Waitress rocking up to the table with a handful of menus - you kidding me? We’ve pre ordered via email. ‘Sorry but our chefs haven’t received the email’. Oh here go. Staff stood around like I’d had a free entry into Madame Tussaud’s. Then again, I wish I had, would have been great to see some form of personality. Would you like a drink? 45 minutes later. What about a spoon for my soup? Thought we’d asked them to babysit our kids for a few hours. No water for the table. Food turns up cold. Restaurant - also cold. Other half is coeliac and asks for gluten free bread. ‘Oh let me check the soup is gluten free’ whilst she’s already knocked back half of the bowl. At this point, we’ve now made the decision to grab our own condiments. Half of the party had pre ordered the toffee cheesecake. You know, the pre order that we had issued well in advance that hadn’t made its way to the chefs? You got it! ‘Sorry but the toffee cheesecake is sold out’. You couldn’t write it. An absolute calamity from start to finish. They pride themselves on being a classy establishment with their lamps the size of genie and their pianist adding to what felt like the final moments of Titanic. Lastly, the hardest part. Paying… They then had the nerve to advise that whether you had 1 course or 3 courses, it was £44! Advertising various offers, different menus, even the staff apologising and acknowledging the confusion it brings. Things need to be simplified, brought back to basics and all staff up skilled. 0/10. Merry Christmas.
1674 Opinions in 3 websites
Always a warm welcome we usually book a table as we wouldn't want to be disappointed. Service fast and efficient ordering food is simple plenty of choice and reasonable price. Foodpresentedwell. Nice size portions. Not to big just the right size portion always cooked to order and arrives hot . Very tasty.
398 Opinions in 1 websites
DO NOT dine at THE OLIVE TREE , we went there two weeks ago and was charged twice for our meals I have have rang them numerous amount of times but unfortunately this still hasn't been sorted even though I have given proof of this happening. I have spoke to the accounts department numerous times also but to be honest they are USELESS they keep saying ohh I do apologise we will get this sorted but I'm still waiting for it to be sorted 2 WEEKS ON ,I have tried to get hold of the olive tree direct but that is proving to be impossible. Be very CAREFULL. ... . TERRIBLE CUSTOMER SERVICES.