Hanbury in Newport

36 of us attended the Hanbury Arms for a Sunday meal. Service, efficiency, friendliness and cleanliness were all 100 percent. We were all served with correct meals asks they were delicious. The beef Sunday lunch was extremely tasty with plenty of meat and vegetables. Thank you Hannah and all her staff.

I've been here before and it's worth a visit . Nice staff and reasonably priced. Views are amazing

Great sunday lunch good portion and the best buttery smooth mash potato ever. Highly recommended and will be back. I had the roast chicken and wife had the turkey breast.

Second time going in short space of time for a big group of people for a baby shower, was really good. Everyone had a good time, food was good and service brill!!

Scenic views across the River, great for s drink in Summertime

We come here quite often because it's always great food, great friendly service and a lovely welcoming atmosphere! And prices are very good for the quality of the food.

Wonderful experience! On arrival, I was told we would be seated in the main bar area. It was 8pm and pretty loud, but another server said we were more than welcome to sit up in the restaurant area, which was much quieter! Our order was taken relatively quickly, and food was delivered at the same pace. The food was as beautiful as ever, and payment was hassle free. Drinks are expensive! So we only had one each this time. Will definitely be back.

Absolutely great food friendly staff and can not do enough to make your stay welcoming thank you so much

I booked Sunday lunch in the Hanbury and it didn’t disappoint. Far better than your usual pub grub. Rachel provides great service.

Absolutely lovely bar staff. Flat bread and Steak and Ale pie was good too.

Really enjoyed the food good service and realistic prices Edward served us very polite young man

Wonderful afternoon with family and friends. Our server was Darcei who was an absolute delight.

I’m a regular, the foods always amazing brilliant atmosphere, Darcei always has great service & is always hardworking.

Our server Darcei was very helpful and polite. Amazing service

Had a meal today with my partner at the habury Arms the staff was very friendly and the meal was gorgeous my partner had fish and chips and peas and I had fish jacket potato and mushy peas we did not have to wait long the servic

Great Sunday lunch, lovely location and superb service.

Great view sat outside staff friendly

We have just had a delicious meal at The Hanbury Arms, with a slightly nervous rescue dog, and it was enjoyed immensely! Very dog friendly, the food was all scrumptious- I particularly recommend the chicken burger- and staff very cheerful. The service was really prompt, hardly any wait time and everything was an incredibly reasonable price. Our dog hasn't been in many of these situations but because it was full of regulars with dogs, and she was left alone, it went very smoothly. We will definitely be back!

Excellent dog friendly pub, and service with a smile.

Very dog friendly. Nice pub to visit. Didn't eat so can't comment on that.

I recently dined at The Hanbury Arms, and while my steak was perfectly cooked and delicious, the overall experience left much to be desired. We waited for what felt like an eternity for our meals to arrive. The long wait time was incredibly frustrating and overshadowed the quality of the food. The ambience of the restaurant was pleasant, and the staff were friendly, but the slow service significantly detracted from our enjoyment. It's disappointing because the kitchen clearly knows how to prepare a great steak, but the service needs a lot of improvement to match the quality of the food. If the wait times were addressed, this could be a fantastic dining spot. However, as it stands, the lengthy delays make it hard to fully appreciate the culinary skills on display. I hope they can improve their service to provide a more balanced dining experience.

Haven't been in here since I called in on my stag night on a caerleon pub crawl 38yrs ago only stopped for one but thumbs up for the rev james excellent pint while sitting outside watching the river and reminiscing about all things past, great setting for just wasting an hour 👍

Stopped off for lunch on our way home today. Sat out by the lovely river and had one of the tastiest steaks in a long time. Great service, food and value, hubby enjoyed the local beer as well. Will definitely stop in again when in the area

Beautiful view from beer garden alongside river. Really relaxing. Great choice of beers as well. There when No Bull Just Bikes and Beer Festival was on - so busy busy in there. Amazing - live bands out the back!!

After the rather nice chicken wings, the mains were disappointing, my bread must have been reheated in the microwave, after 2 minutes turned into a brick! Beers prices were also at par with London, a bit surprising...

Great service and excellent food for our large group, made us so welcome and just great staff , thank you

Very nice. Had drinks and food outside and thoroughly enjoyed it. Pleasant and helpful staff. I will certainly be returning.

Got a £100 fine through the post for using their car park despite being a customer of the pub. But apparently because I didn’t sign in on an iPad (which I wasn’t aware of at the time and I wasn’t given access to either) apparently if you don’t sign the iPad within 10 minutes of arrival you get fined regardless if you’re a paying customer or not. The car park is just a scam to fine people money which goes into the landlords/ brewery’s pocket. Don’t give into this nonsense, spend your hard earned money somewhere that doesn’t use cheap tactics to get your money.

Always loved the Hanbury! Even better that they now have WI-FI 😂😁 Beautiful scenery and lovely atmosphere, stop by if you are ever in the area, it’s definitely worth it 👌🥰

Overall the staff were super helpful, Rachel ensured my son was looked after and entertained when ordering food and outside!

Booked table for lunch but had a pre-lunch drink outside by the river with the cool breeze. 2pm lunch, restaurant was busy & we both ordered Chicken & Mushroom Pies, chips, Peas & gravy Didn't wait long for our meals & it looked good. I cut my pie open to cool & poured "gravy" over it. Started with the pie, but sadly no chicken & 2/3 pieces of Mushroom only. Ate the chips & Peas but left the pie pastry. Advised staff of the issue & they were very apologetic & offered us free desserts (which we accepted) Chatted with staff in the bar later & went outside again to enjoy our drinks 10/10 for the staff, extremely friendly & welcoming.

Good, friendly local pub that serves reasonable food and prices, friendly helpful staff 🍻🍲

Just popped in for a refreshing pint today, nice welcoming pub and the food being served looked very appetising, staff very friendly 😀

Just popped in for something quick. The starter came with rotten letice. Nit just brown but rotten. When pointed out to the waitres she said she would let the kitchen know. No sorry or feedback. No cutlery at self service station. Whole place looks very tired. Wouldn't recommend to anyone. Only reason it got 2 stars, as the sun was out.

Came here last Friday to finish off my holiday week. Met with friends had some lovely sides to share and lots of delicious drinks. Atmosphere and staff were amazing keep up the good work guys

Lovely food and good service! Darcei in particular was very helpful 😁

Lovely staff Great food Value for money Will definitely come again

Food excellent app rubbish said half the drinks were unavailable asked at bar waitress service only otherwise brill

Popped by for lunch today while attending the Caerleon Arts Fest and the team couldn't have been more welcoming, attentive and polite - especially Darcei! Nothing was too much bother & what a wonderful smile! Oh the food was delicious too! My partner had the Steak and Ale Pie and I had a very yummy Hunters Chicken Melt with chips.

I didn't eat here but saw food being brought out which looked delicious.

Great gluten free menu, but ran out of gluten free beer after second bottle

Lovely staff, excellent service, friendly environment and decent grub and beer in great location 👍

Absolutely lovely pub! Brilliant food and friendly staff! The only downside (and the reason for 3/5 stars) is the parking, you need to be really careful how much you put in the machine for your stay. We took my father for a meal for Father’s Day, was there a little bit longer than expected, 5 days later we were hit with a £60 fine because we over stayed by 30 mins without realising. Put a bit of a bitter taste on the happy day out, may think about going to another pub where they own their parking land

The Hanbury team never fail - great atmosphere, food and service. The team are top notch. Dinner was full of flavour and at great prices. Great selection of beers and ciders. Fantastic views - loaded with history. Many thanks to Katy, Rachel, Lois and all the team.

Lovely lunch here. Friendly staff, nice chilled atmosphere. Great selection on the menu, priced fairly and good offers on.

Great pub situated on the banks of the river Usk. Historical connections with Owain Glyndwr. I'll be going back there again soon.

been here many times . excellent friendly staff and nothing too much trouble literally bent over backwards to make our visit enjoyable !!! thank you so much always a pleasure and with a young baby you made it stress free

Fantastic service from Samantha

Really enjoyed our meal, everything was just perfect & Samantha was really lovely. Can’t wait to come again!!!!

Great location next to the river good food and Beers at reasonable price

Lovely setting along the river Usk with seating available inside and out. Staff very welcoming and helpful and in particular, Hannah who was our waitress for the evening. Great food and atmosphere, will definitely be back.

Very happy with the overall service and quality of food and drinks. Was nice to see a couple of options for vegetarians for the roast dinners and the cauliflower cheese tart was a lovely option. If I was to have and criticism it would be that the Yorkshire puddings were a little tough, but other than that it was a fantastic meal and experience. I would highly recommend.

Fantastic staff, fantastic food and lovely pub. Even though they were busy the service was excellent and wait times weren't long at all. Food was fabulous. Steak cooked to perfection everything we had was delicious

Delightful non pretentious traditional pub with a scenic location merging into the turreted walls of a Gatehouse to old Carlion. The food was well presented and good value. .

Had a meal sat outside yesterday as no room inside. Was told the wait would be 20 minutes but it took an hour. No apology or update by staff. The food was nothing special either and definitely not worth the wait especially as you have to pay for the car park too ! Overall disappointing. Won’t be coming back

Such a great place overlooking the river Usk food was great and the staff were lovely who were smiles apart from anywhere else, well done and thank you

Wonderful place to visit and full of history. Staff are really welcoming and patient. Allowed to bring your dogs too which is lovely. That said though, if you have a small dog that is yappy and barks at anyone that approaches maybe don't bring them, especially when they go for children.

Popped in for lunch before I went to work. Had the chicken and bacon salad was delicious the staff members Katy and Shelby were also lovely. Will return.

Ordered via the app and sat outside. Half our order didn’t come out and starters arrived with main course. Had to go into the bar area to sort out our refund, when I questioned why starters and mains arrived together, the staff member rolled her eyes and said that’s how it is.

After travelling all day from Albania via Birmingham, we were in need of supper, and the local riverside pubs were packed out on a Friday evening. Luckily, we were able to get a table at the Hanbury Arms, although were advised that food waiting time was an hour - in the event, our meals arrived within 30 minutes. Excellent meal in the wonderful ambience of this old riverside pub, just what we needed after a long day. Shocked to receive a £100 parking fine a week later, as we had not noticed any parking signs or meters in the carpark or within the pub at the order point, so the fine was a complete surprise. Checked on Trip Advisor and found a number of negative complaints about parking here, and the Manager's response that parking issues could be resolved by talking to the Pub. Phoned up and spoke to the Manager who said the fine could be rescinded if proof of purchase could be demonstrated. Visited the Hanbury Arms this morning and the Manager cancelled the parking fine with no quibbles. Excellent result. Thank you for the original meal and the swift resolution of the parking fine. Best wishes, Chris & Jackie

The staff were absolutely fantastic and the food was delicious will definitely be coming back!

Stake was incorrectly cooked, when it eventually came back everyone else has finished and I was eating alone. Has to ask for the sauce as it was missing and to top it all the sauce was supposed to be a Diane sauce but came back as a peppercorn sauce. Very dissapointed. Not the standard we expect

Went recently for Sunday lunch and was definitely underwhelmed. The food all looked and tasted like it was cheap frozen food and was definitely not worth the price. Service wasn't great and won't visit again.

Fantastic pub located right on the River Usk. The building itself is beautiful and the history of the pub and Caerleon are displayed throughout adding to the atmosphere. The food is really good and great prices. The thing that makes this pub is the staff, they are exceptional. Attended here initially for a funeral tea and returned in the evening as it was so welcoming and relaxed. The Wednesday night speed quiz is great fun, and you must give it a try if you are in the area.

As expected from a Marstons. River view from some seats. Outdoor seating available too

Had to ask for the mushrooms as they came with the meal but had been left off. The sauce was luke warm

Best place in Carleon to enjoy a meal with a pint. Their terrace next to the river is lovely

Best quiz in Europe with Kev. Friendly and cheap!

Came today for a meal with my partner and daughter as we had a 30% off main meals voucher through the door so gave it a try. Very disapointed it was poor value even with 30% off, burger came without any bacon that was advertised and was on the small side. More of an issue is that we were waiting a long time with a hungry toddler getting impatient the chips were cold and burgers/fish was luke warm so think it had been sitting around a while (maybe they didnt know where we were sat who knows). On a side note drinks were also very pricey £6.20 for a bottle of cider.

Great pub! Welcoming to everyone, including dogs. Lovely food, with a super gluten free menu. Quiz on a Sunday, with the Quiz Master Kevin is brilliant fun!

Amazing pub and incredible food, we always make the effort to come here over anywhere local to us. Rachel and the team are always welcoming and give 5 star service!

Had lunch here on a day trip. Lovely atmosphere. All the staff were lovely but Rachel in specific was amazing!!

Obnoxious, rude, aggressive Landlady ! Need I say anymore, she’s the one troweled in foundation.

Thank you for your support with the parking issue. Please be aware that if you overstay after paying you will receive a parking notice through the post. Pay £4 for 4 hours as the pub will reimburse you when you present your ticket at the bar when you purchase drinks/ food.

£60 parking fine... Make sure you don't over stay.. Shocking for a local pub to belong to this parking facility...

We frequent the Hanbury every week and we are always impressed with the food and the service. Our waitress today was Darcei who always has a smile on her face and looks after our every need. My sister and I look forward to our visits every week ,😊

Always a warm welcome we usually book a table as we wouldn't want to be disappointed. Service fast and efficient ordering food is simple plenty of choice and reasonable price. Foodpresentedwell. Nice size portions. Not to big just the right size portion always cooked to order and arrives hot . Very tasty.

Brilliant food,great service, lovely pub.

Lovely friendly pub by the river Usk, looks great when the river is up. Seating outside is always available. The private car park is cheap enough but doesn't add to the experience as it does not belong to the pub and that's an extra charge, clamping in operation. Boo, hiss I say. Cheers

Ordered beef roast dinner the food was excellent loved the yorkshire pudding really crispy well presented the beef was lovely plenty of it the roasties tasted lovely and veg. Lovely gravy aswell. The pudding was just as nice plenty of choice and the service was spot on very welcoming lovely atmosphere will definately return very enjoyable afternoon

Beautiful pub, would love to see it in summer! Perfect good pub grub menu, nothing stupidly fancy. Great prices and possibly the best gammon I’ve ever had. Gutted that we live so far away (aberearon) but genuinely considering coming back in summer JUST to visit the pub again and have a couple nights away!

Great super clean pub with excellent beer

Really relaxed dining experience with 2 tired hungry kids. Friendly locals and good food at a decent price. Thank you

Rachel was more than helpful and was great at checking the foods for our dietary restrictions

We had a nice welcome from Samantha who served our drinks and meals with a friendly smile 😊 which was great !

Shocking! Rude, condescending, unhelpful bar person. I ordered a curry special & scampi & chips with wine. The scampi was £7.99 on the menu. She overcharged me by £6. When I challenged her she was utterly rude. I was right but had to prove it by getting the menu & adding it up myself. No apology. The curry was disgusting! 4 pieces of tiny bits of beef and two just lumps of grissle. The wine with the beef special was awful! And I had to pay to park even though I was a customer...NEVER AGAIN. I live in Caerleon and the competition is fierce.. I am spreading the bad word and I know a lot of people.. No sign of the landlady.. I said to bar lady how quiet it was (4 people in there). She retorted "good, I'm busy" lol... busy doing nothing. No wonder it was empty with service and food like that.

Rachel ,flick and Darcei were all good host and very helpful food was great

Good food and a good pint of Guinness too. Great service and Rachel and Flick were greats hosts. Lovely Sunday afternoon on the way back from the Brecons.

Couldn't figure out the online tolerance which then the lady went out her way to help and make sure we had a enjoyable meal and it was fantastic thanks to Rachel and flick

Came in Wednesday for some food which was really nice, Joe was doing a quiz which was a surprise and thoroughly enjoyable. Rachel and Ed were also on the bar who served me swiftly and with a smile! Thank you

All staff especially Samantha was lovely and efficient in her service!

Served by Rachel, who is polite and friendly, and works exceptionally hard every time we see her!

Lovely service . Had Tuesday offer burger and drink for £11.75 was nice , feel that was a good deal but feel other meals are expensive personally .

Shout out to Samantha. She’s always smiling and so friendly and helpful. She’s a real asset to the Hanbury.

Nice friendly atmosphere, staff were lovely, very professional, enjoyed my meal, will recommend. Thanks Samantha

Felicity was great and we received really good service.

Had a lovely time, great service from Sam, would definitely recommend 😊

Food is always good. Atmosphere is varied by numbers of customers but always a welcome and pleasant atmosphere. Samantha always provides efficient friendly and good service coping with lots of customers and many needs. Samantha is certainly the best

This pub was a great find. Really friendly staff who made us welcome with a lovely table overlooking the river. Cosy atmosphere and tasty good-value food - which even our fussy children loved.

Visited today and both members of staff were friendly helpful and polite, food was lovely, they went above and beyond to help with my grandson who has intolerances... There was a customer there that was rude and argumentative towards one member of staff and she handled this with great proffesialism at no point was she rude or have a bad attitude towards him unlike his towards her...