Based on 1.780 opinions finded in 3 websites
Based on 1.780 opinions finded in 3 websites
Opinions
A beautiful day so sat outside with our dogs . Staff looked after our needs . Enjoying the river and relaxing environment. Food was enjoyable 😁 I had a jacket potato and my mate had the steak and ale pie. 🙂
Deborah Williams . 2025-05-16
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Welcoming greeting by the lady behind the bar who also helped us place our order when we had difficulty with the on line option. Food arrived quickly, was hot and all of thought our meals were very tasty
Jane Woodhead . 2025-05-13
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Love this place. Proper pub, lovely views, food really good and staff lovely. What's not to like?
bonnie murphy . 2025-05-11
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Lovely spot overlooking the river Usk. Nice historic inn with tons of character and charm
Hywel Williams . 2025-05-08
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Steak was fantastic, love the outdoor view too!
Tyler Bailey (Ty) . 2025-05-08
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Came to Hanbury sat 3rd May for quite drink n am very disappointed your men's tiolers stunk to high heaven u could smell it before u came thru main doors u could even smell it in the ladies. When we was having a drink out the front there was a lady being sick ur pub seems to b run by children it was just awful. It used to b a lovely pub it such a shame I will not b returning until there are great improvements there
Nichola Lockwood . 2025-05-06
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The Hanbury Arms is a nice walk away from where we live, and is usually busy but not too busy when we drop by for a midday meal. Food was as always well done pub-grub fayre.
Simon Scarle . 2025-05-05
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Fish and chips best for years my son burger lush will be back
Aleah . 2025-05-05
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Nice outside benches overlooking the water
Martin Weller . 2025-04-28
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Lovely old riverside pub with charm, atmosphere and good beer. Great riverside seating area.
David Smith . 2025-04-25
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Belter. Impressed. Dropped a star because of 2nd lager in the wrong glass... can't be dealing with that, especially when quiet. Great place though.
Je Suis Anthony . 2025-04-23
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Didn't eat just a drink and relax which was very nice and made to feel most welcome.
Fiona Wall . 2025-04-19
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The landlady and staff are very welcoming and friendly. We ordered the meal deal and were happy with the service and food. The views of the river Usk are special.
Bob P . 2025-04-16
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Great pub with friendly staff and lovely food
Nicki Donaldson . 2025-04-13
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Always a warm welcome we usually book a table as we wouldn't want to be disappointed. Service fast and efficient ordering food is simple plenty of choice and reasonable price. Foodpresentedwell. Nice size portions. Not to big just the right size portion always cooked to order and arrives hot . Very tasty.
Amanda Wall . 2025-04-12
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Very nice. Had drinks and food inside and thoroughly enjoyed it. I had a mixed grill and it was stunning. Pleasant and helpful staff. I will certainly be returning.
Robert Hiles . 2025-04-05
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we came for a Mothers day meal yesterday, thought I would give it a second try as previously were very let down when we came but it was recommended and it will be the last time. Not only did we pre book a table for 2pm, but had to wait an hour for a table, it then took 2 hours to have 2 courses due to how slow they were (we were supposed to have a desert but told them to take it off as we didn't want to wait any longer!) 3 of our meals came out and were incorrect after waiting all that time, we asked for some extra gravy as it was very dry, to which it took that long to come we had already finished the meal. It was very understaffed considering it was mothers day and probably one of the busiest days, we were served by one lady who was trying to do everything herself! It wasn't her fault there was just no organisation. The food itself was ok when it eventually came, I just anticipated a mothers day meal wouldn't take 3 hours for 2 c courses!
Gabby Essery . 2025-03-31
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We came in as a group of 4 on 29th March for food. The bar staff were incredibly friendly and patient, the food was really great (loved the chicken gravy!), and the atmosphere was laid back and homely. Other patrons we spoke to were also very friendly! We'll come back again for our next meet-up. Thanks guys!!
Leah Baird (Leahwantedyoutoseethis) . 2025-03-30
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I had Sunday roast with my daughter today at the Hanbury all was fine apart from the roast potatoes which were burnt black and the stuffing wasn't cooked I go there quite a lot and hope it will be better next time 🙂
Angela O'Brien . 2025-03-16
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It was acceptable. The car park is too small (so was full) and the overflow area is muddy and uneven. The walking route in to the bar and restaurant from the car park should be better signed. The overall appearance of the place is brought down a few notches by truly awful carpet but it claws points back for period features and a good view over the river. The staff were great; friendly and helpful. The variety of drinks was decent but nothing really stood out as excellent quality. The menu was full of pub classics and everyone knows what they're getting. The quality was bang average, by which I mean it was exactly what I was expecting from a chain pub. I had no complaints but wouldn't remember it, either.
Matt Kimberley . 2025-03-15
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Portion size was similar to a happy meal at McDonald's. Several chips, five very small scampi and the peas are too firm. For an adult it was frankly pathetic and even for a child a meager portion.
james Clayton . 2025-03-12
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Food looked good, tasted good and was served very quickly (love the dumbbell system). Amazing value for money with the discount codes and lunch deals too. The staff were welcoming and we enjoyed checking out the castle remnants (and the unfortunately tattered Welsh flag) and river view while waiting for our food. My only minor gripe was the katsu sauce was a tad thick to be in a gravy boat. Didn’t pour out very well but excellent for dipping in.
FlyingPanda . 2025-03-10
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I am absolutely delighted to have experience the high-quality food at the Hanbury Arms, I had a rump steak cooked to absolute perfection, which is rare these days,! by a chef named Gaz , I find it very hard in this area of wales to get a steak at a high-quality and then cooked to perfection but my hat goes off to Gaz the chef, When asked hello would like my steak cooked, I replied with, I will have it how the The chef thinks it should be cooked,!!! It came to the table cooked to perfection,, My partners curry was also very very nice Well done Chef Gaz. I’ll be back
RICHARD STRATTON . 2025-03-01
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Great food. Great service. Great atmosphere. Drinks quite expensive.
Nicola Williams . 2025-03-01
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Always have a great reception and the food is wonderful
John Horton . 2025-03-01
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Great place, lovely food and pints!
Joshua Sansom . 2025-02-21
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Brilliant place for food and drink. A party of 8 on a Saturday lunchtime, with rugby on the screens. Very helpful staff. Good selection of drinks. Great selection of food at exceptionally good prices.
Andy Williams . 2025-02-17
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Fantastic service! Bar staff are super friendly! Atmosphere is nice and chill and there is a darts board!
Adam Hogan . 2025-02-15
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Lovely atmosphere and friendly staff. Definitely will be my regular pub from now on!
Philip Hawkins . 2025-02-15
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Very friendly staff, great cosy pub
tori bisatt . 2025-02-15
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Lovely waitress/bartender. Very helpful and efficient. Food good value and quickly served. Great to see 'lighter' options on the menu ( we are a Slimming World group). Thank you
Vanessa griffin . 2025-02-14
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Lovely service and lovely staff
Rees Work . 2025-02-08
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Amazing atmosphere, great food.
Hannah Carter . 2025-02-08
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Hannah was great! Food was great, I had Katsu burger.
Charlie Douglas . 2025-02-08
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hannah was great service was amazing
Josh Forman . 2025-02-08
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Brilliant little gaff, Guinness on tap is top draw
Jack Seignot . 2025-02-08
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Great service and the ginger guy behind the bar is a legend
joe hayden . 2025-02-08
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Great little pub for a roast, had a lovely with my family. Were very accomodating of the Dog as well which was brilliant!!! Would come again!
Luke Summers . 2025-02-04
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I wasn't going to give a review after we ate because I did not want to leave a poor review. I've just tried to discuss a genuine error re the parking situation. I put my car reg in instead of my wife's car. My car was ill! Genuine mistake. I appealed and they still want £20. The car park charge is to stop others using it not for genuine customers. I rang the pub and spoke to someone who was a bit off , sorry but lacking the skills to deal properly with customers. I've felt this before with current staff. Customers are important and need looking after. That car park system has the potential to cause issues. You need the right staff to deal with it. I don't want to try and cancell an appeal and start another!!! Should be dealt with, there and then, not be asked to jump through hoops at 70y of age. Pathetic!!
Rhys Jones . 2025-02-04
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Love the Hanbury. Great food & service. Fabulous quiz. Cupids will see you next Sunday.
Llinos Iannetta . 2025-02-03
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Fantastic pub. We especially enjoy the Sunday quiz.
hel9574 . 2025-02-02
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Great pub, friendly, always made welcome, by lovely staff, enjoy nights out especially quiz night with friends 😍
Rachael Kelly . 2025-02-02
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The quiz, drink and food is good 👍🏼
Tom Ford . 2025-02-02
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We come here every week for the pub quiz and we are always greeted with a smile and enjoy the lovely atmosphere. Kate and the team are always welcoming and friendly, and the food is always lovely when we eat here also.
Adam Kempson . 2025-02-02
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Amazing quiz on a Sunday. Nice food and staff too
Cerys Macintosh . 2025-02-02
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I went to the Hanbury Arms with friends and family for their weekly quiz just before Christmas. The quiz was excellent and the quiz master was great The beer tasted good and went down rather well! I will definitely be going again.
Mac Shack . 2025-02-02
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Went to the Hanbury the first day of restrictions re-lifting. They had a band on and it was very busy in the evening. I was first joined by my friends where our table we had earlier reserved was sat waiting for us. We went to the bar and ordered drinks and despite it being very busy, we were served promptly by the friendly staff. Later in the evening when the band fully started the pub for more lively and a nice atmosphere. My family joined us and we were still all served very efficiently even with queues and lots of people around. I would highly recommend coming here even if it’s just for a quick pop in with the dog on a walk. Always friendly staff and always good beer and food!
Joseff MacIntosh . 2025-02-02
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Lovely turkey Sunday lunch plenty of gravy and veg cooked to perfection.
Julie Baker . 2025-02-02
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We held my Mum’s funeral wake at the Hanbury arms, the buffet choices were excellent and service prompt and friendly. Would highly recommend the Hanbury Arms for hosting future events.
Hannah Bishop . 2025-01-31
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delicious food cooked like home
Alisa Verona . 2025-01-30
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This was my first visit... It was so quick to get here from the motorway I arrived really early and parked up in their large car park. I was made very welcome while I had coffee waiting for my lunch companion. The food was, really good and the value here is outstanding! I can't wait to return.
Mary Bopst . 2025-01-25
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Great atmosphere and people. Busy but not uncomfortable
Shilpa Desai . 2025-01-17
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Amazing fish and chips dinner while catching up with a visiting friend who thoroughly enjoyed her chicken and mushroom pie with extra gravy then sticky toffee pudding and ice cream … such friendly staff and felt totally relaxed .
Deborah Howard . 2025-01-17
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Always a pleasure to visit the Hanbury. Good food, good atmosphere and reasonable drinks selection, although sad to see Orchard Gold cider no longer offered. I had the hunters chicken, which wad excellent. Highly recommended
Andrew Palmer (Goose) . 2025-01-05
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A wonderful pub, highly recommend!!! Great food, great venue lovely staff
Michelle Presley . 2024-12-30
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Friendly welcome, great service. Food absolutely beautiful
Kelly Cameron . 2024-12-27
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Darcei phenomenal service, great food
Hadi Shah . 2024-12-22
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Staff Xmas dinner, great crowd.
Paul Jackson . 2024-12-22
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The staff are always amazing and accommodating. I had booked to have meal with my niece and her baby, there was clearly a staff shortage with just one very lovely lady running the whole show, bar and restaurant on her own. The food was hot and delivered in a timely manor, the service was amazing and the friendless was faultless ( despite being just one person) Have a merry Christmas.
Joe Jordan . 2024-12-19
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Always great food here. Especially the fish and chips.
gail lloyd . 2024-12-15
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Lovely food and staff. Great atmosphere and very good value for money
Rosalind Elliott . 2024-12-09
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The service was fantastic, the food very good and me and friend were able to chat and catch up without interruption. Will definitely visit again and tell my friends about it.
Angela Batty . 2024-12-07
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The most perfect fish and chips In Caerleon. First visit lovely staff couldn't do enough for two old codgers. A lovely experience.
Anthony James . 2024-11-26
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Extra nice and friendly personnel and extremely good food. The chairs aren't the cleanest but that's absolutely no reason not to try this amazing restaurant.
Michele de Virgilio . 2024-11-21
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I do not recommend this place I was parked in the disabled parking spot with my blue badge on full display wasn't overly fussed on the food to be honest nearly a week later I received a parking fine for £100 pounds absolutely fuming I will be sure not give them any custom in the future neither will my family or friends
paul Goldup . 2024-11-15
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Nice cosy place not too loud or over busy food was amazing can't fault the service you get from these guys highly recommended
Sam Elliott . 2024-11-12
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36 of us attended the Hanbury Arms for a Sunday meal. Service, efficiency, friendliness and cleanliness were all 100 percent. We were all served with correct meals and they were delicious. The beef Sunday lunch was extremely tasty with plenty of meat and vegetables. Thank you Hannah and all her staff.
T._. Marshall._ . 2024-11-12
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Great location, tasty well familiar kitchen choices, plenty of parking spots ( enter your car reg on arrival with the tablets provided inside) stunning views
think fast . 2024-11-11
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We were a party of 14 including a baby. The level of service was amazing. Every request was met with a smile. The lady with the pink hair, sorry I didn't catch your name, was one of the friendliest hosts I've ever come across. She was so lovely. The pub itself is beautiful and the food was the best we've ever had in a Marstons pub. We will definitely be back.
Georgina Fish . 2024-11-10
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Lovely food and great selection of drinks. Really friendly staff highly recommended
Sam . 2024-11-09
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17 of us stopped off here yesterday on route to the Newport v Peterborough match. This spacious pub has a separate dining area as well as seating in the bar. They offered a warm welcome and table service. Lots of choice on the menu, very reasonable prices and all the meals would good quality. Would definitely visit again if in the area 🙂
Richard Feek . 2024-11-03
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Friendly staff, great food and value for money. Everything was clean and tidy and we really enjoyed our time here.
Stevo . 2024-11-02
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It's a great place on a late Wednesday night
Alyson Ayland . 2024-10-29
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I can't review the food as we turned up at 1.20 having booked a table at 1.30 to be told by a very rude member of staff they had no table for us and no alternative offered. I had to very hungry children with me. We won't be trying again!
Louise Tidley . 2024-10-27
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I have been coming to the Hanbury off and on for years as I grew up in the local area, it wasnt until I returned for the first time yesterday since having a baby I've decided to leave a review. I came here for lunch and enjoyed my visit (until the end). The food was tasty, decent price and the bar staff was friendly. When it came to leaving, it became a stressful experience with a baby. The doorways to the pub are met with steps immediately behind the doors, getting through with a pram was not easy. Again, steps into the female toilets in order to access the baby changing facilities. The cubicle with the changing table is not big enough to fit a pram in so had to leave the door wide open with the pram only half in the cubicle. The changing table is mounted so high on the wall, to change my babies bum I had to go on my tiptoes and it made it a real struggle. I then needed a wee myself but again, couldn't fit the pram in any cubicle with me and as I was alone in the pub, I had to decide to just go to the toilet with the door open and the pram in the doorway of the cubicle. It was a shame this all became such a faff because otherwise it's a nice pub.
Amy Keenan . 2024-10-23
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I've been here before and it's worth a visit . Nice staff and reasonably priced. Views are amazing
Claire Steele . 2024-10-07
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Great sunday lunch good portion and the best buttery smooth mash potato ever. Highly recommended and will be back. I had the roast chicken and wife had the turkey breast.
Peter Smith . 2024-10-06
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Second time going in short space of time for a big group of people for a baby shower, was really good. Everyone had a good time, food was good and service brill!!
Bethan Hacker . 2024-10-06
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Scenic views across the River, great for s drink in Summertime
Philip Clarke . 2024-10-01
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We come here quite often because it's always great food, great friendly service and a lovely welcoming atmosphere! And prices are very good for the quality of the food.
Hugh Banks . 2024-09-30
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Wonderful experience! On arrival, I was told we would be seated in the main bar area. It was 8pm and pretty loud, but another server said we were more than welcome to sit up in the restaurant area, which was much quieter! Our order was taken relatively quickly, and food was delivered at the same pace. The food was as beautiful as ever, and payment was hassle free. Drinks are expensive! So we only had one each this time. Will definitely be back.
Sammi Reeves . 2024-09-29
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I booked Sunday lunch in the Hanbury and it didn’t disappoint. Far better than your usual pub grub. Rachel provides great service.
Russell Watkins . 2024-09-22
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Really enjoyed the food good service and realistic prices Edward served us very polite young man
Mike Winstone . 2024-09-22
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Absolutely great food friendly staff and can not do enough to make your stay welcoming thank you so much
David Tilley . 2024-09-22
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Absolutely lovely bar staff. Flat bread and Steak and Ale pie was good too.
Shane Maggs . 2024-09-22
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I’m a regular, the foods always amazing brilliant atmosphere, Darcei always has great service & is always hardworking.
Darcy Pullen . 2024-09-21
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Our server Darcei was very helpful and polite. Amazing service
Cameron Butler . 2024-09-21
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Wonderful afternoon with family and friends. Our server was Darcei who was an absolute delight.
Caprina Donachie . 2024-09-21
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Had a meal today with my partner at the habury Arms the staff was very friendly and the meal was gorgeous my partner had fish and chips and peas and I had fish jacket potato and mushy peas we did not have to wait long the servic
Alethea Jones . 2024-09-20
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Great Sunday lunch, lovely location and superb service.
Freemanjg . 2024-09-16
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Great view sat outside staff friendly
jimmy ko . 2024-09-14
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We have just had a delicious meal at The Hanbury Arms, with a slightly nervous rescue dog, and it was enjoyed immensely! Very dog friendly, the food was all scrumptious- I particularly recommend the chicken burger- and staff very cheerful. The service was really prompt, hardly any wait time and everything was an incredibly reasonable price. Our dog hasn't been in many of these situations but because it was full of regulars with dogs, and she was left alone, it went very smoothly. We will definitely be back!
Laura Mackrill . 2024-09-12
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Excellent dog friendly pub, and service with a smile.
The Uninvited Guest . 2024-09-12
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Very dog friendly. Nice pub to visit. Didn't eat so can't comment on that.
Jeffrey Parker . 2024-09-09
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I recently dined at The Hanbury Arms, and while my steak was perfectly cooked and delicious, the overall experience left much to be desired. We waited for what felt like an eternity for our meals to arrive. The long wait time was incredibly frustrating and overshadowed the quality of the food. The ambience of the restaurant was pleasant, and the staff were friendly, but the slow service significantly detracted from our enjoyment. It's disappointing because the kitchen clearly knows how to prepare a great steak, but the service needs a lot of improvement to match the quality of the food. If the wait times were addressed, this could be a fantastic dining spot. However, as it stands, the lengthy delays make it hard to fully appreciate the culinary skills on display. I hope they can improve their service to provide a more balanced dining experience.
Michael Johnson . 2024-09-08
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Haven't been in here since I called in on my stag night on a caerleon pub crawl 38yrs ago only stopped for one but thumbs up for the rev james excellent pint while sitting outside watching the river and reminiscing about all things past, great setting for just wasting an hour 👍
julian abraham . 2024-08-30
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Stopped off for lunch on our way home today. Sat out by the lovely river and had one of the tastiest steaks in a long time. Great service, food and value, hubby enjoyed the local beer as well. Will definitely stop in again when in the area
Lozza . 2024-08-27
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Beautiful view from beer garden alongside river. Really relaxing. Great choice of beers as well. There when No Bull Just Bikes and Beer Festival was on - so busy busy in there. Amazing - live bands out the back!!
Kevin Dorrington . 2024-08-26
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After the rather nice chicken wings, the mains were disappointing, my bread must have been reheated in the microwave, after 2 minutes turned into a brick! Beers prices were also at par with London, a bit surprising...
マウリツィオ(Maz) . 2024-08-26
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Great service and excellent food for our large group, made us so welcome and just great staff , thank you
Mjh Mjh . 2024-08-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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