New Best Kebab in Newport

My daughter & I are the fussiest eaters, the food is always spot on! Tried other places whilst they were closed for refurb and nowhere compared or even came close! Lovely staff, and their delivery drivers are thee loveliest, polite people, also the reason I always order with New Best Kebab! (Not to be confused with a similar named Kebab house close by, who I tried during the refurb and was not happy with)

Huge portions but very poor quality food. Lamb meat just tasted of thick strips of cold grease 🤢 sauces tasteless. £15 in the straight in the bin. First and last time ordering.

Rude. Asked for a delivery to my hotel, told him which hotel I was at and he rudely said no and hung up. Piss takers.

Very clean , friendly customer service. I had a cheese burger with lettuce Fried onions, mushrooms and jalapenos , it was tasty and tasted like five guys burger! Highly recommend!!

Really bad. Don't eat here. Mrs just had kebab here and omg would not give it to the gold fish.

Been using this place for years best kebab place in newport tried and tested 👌 👍🏻

I've tried a number of things from this place. Most of their food is decent, from the kebabs to the pizzas. However, when these guys moved over to the new shop, they stopped using the charcoal grill and now use a flat plate. They've lost that charcoal flavour from all their grilled foods. Shame, really. Boss man is in complete denial or oblivious that's happened. Food is decent and I do eat from there, but I couldn't recommend them over others, especially at the price point they are at (higher end).

I've been using these for years amazing food everything. Fresh, hot and tasty totally totally recommend

Super tasty gyros, mega friendly personel, there was a mega rain outside, the driver dropped me up to my hotel as I was wet like a sponge. God bless Palestinian friend!

1st time ordering. Food was absolutely disgusting 🫣 and very cold. Cudnt eat my chips cheese and mayo as chips was that hard its like they been fried a few times.Spent £26.50 never order again from here. Very disappointed 😞

Just ordered a large mixed kebab & a CHICKEN doner kebab. Not a big or difficult order. Received two mixed, phoned to tell them for them to check cctv to say it shows he did put chicken in there. Yes, he did put a little bit of chicken but a LOT of lamb. If I liked lamb kebab it would have been great but I don’t like lamb & to be made out to be a liar over a kebab is ridiculous especially after sending a WhatsApp image as proof. First time ordering, never again. Rude & incompetent staff. 100% would avoid. Best kebab is definitely the worst kebab!

Amazing delicious food. Good hygiene and great customer service. Best kebab in Newport! Highly recommend 👍🏼

Ordered lamb Dona and chips Asked for extra salad was given hardly any salad at all I asked for it to be well done it was under done I didn’t eat it all I ate was the chips n tiny bit of salad Won’t be ordering again

Excellent food as always, I can't fault them.

Can not fault this place! Tasty food, quick delivery, guy on the phone so polite 👌 Don't often leave reviews 13 derby grove 👌 Was all going so well until tonights delivery :( what a shame. Very regular customer too

Stunning kebab!! Also they forgot an item rang them, no problem at all very apologetic and delivered practically straight away. Thank you 😊

Summit was lacking no personality

£31 for 2 kebabs and chips and 2 drinks and the meat and pitta had a funny smell to it like a dirty oven old oil disgusting! the lamb shish was chewy worst kebab I've ever had waste of money .

if I was ablw to give zero I would, I ordered food from here and it was cold, chips looked like they were refried. the donner kebab smelt. cheese burger was drenched in sauce making the burger extremely soggy. The lettuce used in the burger was all brown I phoned to complain so that this can be rectified as I haven't eaten all day and was disappointed with the food. instead of sorting something out they said they will call back in half hour as the manager is not there. After 2 hours still no phone call. I called them back and they said they won't do nothing as the food was freshly prepared, we got given so much attitude and was told by the driver we wasn't going to pay for the food just because he was stood outside for 5 min while we went to get the cash. we even said to them to take the food back as it was left how it is. extremely disappointed we was even sworn at. i have never experienced anything like this..extremely upset

Tasty chicken in the shish kebabs. Great service. Chilli sauce was very spicy though.

Delivery was late, food was cold, fries wasn’t fresh, salad and sauces barely noticeable. Very disappointed.

Succulent mouth watering beat kebabs in the town.

We haven’t had any issues until today. Lamb kebab wasn’t lamb and did not taste like it. Also something on the sauces was different.

Havent been here for yrs ,just moved back in to area.Just as nice ,very tasty ,plenty on mixed doner.Staff friendly. Best place in Newport

The person answering the phone has brilliant customer service , food always cooked perfectly arrives on time and piping hot ⭐️⭐️🤩

I just had the best kebab I have had in such a long time still hot as well thats a bonus tastes lush.

Tasty and fresh. Friendly staff. Won’t go to any other kebab shop

Ordered a £30 takeaway, only chips out of 3 meals/ items arrived. I called the restaurant and spoke to an incredibly rude lady who informed me that she would speak to the manager about the issue but also said ‘you haven’t just received chips so I’ll tell the manager but that’s not the case so he won’t do anything.’ which is absolutely hilarious as I wanted nothing more than the chicken kebab after my night out which I can assure you was never delivered. At which point I stated that I’d paid for 2 chicken orders and they’d only delivered chips and so I’d be expecting the food missing to be delivered or the funds returned. At which point she hung up and me and refused further calls made for the rest of the evening. I’ve ordered from here before and the food is always lovely in all honesty however, If you expect any form of customer service or a reliable or quick service, order elsewhere. I may have had a lone incident but the fact I was called a liar and spoken to so rudely by staff when I wasn’t rude to the lady on the phone at all was just unprofessional and shocking. I will be arranging a refund with the bank, but you expect a better service from a local takeaway we use on the regular.

Don't be fooled by 1 star had no choice otherwise I couldn't leave review. If you like the taste of burnt rubber go ahead and order the chicken shish kebab, salad was limp and looked days old . Tried to call to complain and staff were rude and hung up on me. Please don't waste your money. Filthy, bogging and dirty place. Absolutely disgusting

vile disgusting food never again tastes like burnt rubber.hardly any sauce and dried up old salad a few days old dont use this shop

Best kebab place in Newport hands down

Amazing food. Tasty kebab & good service

Amazing food , clean, 5 star rating. Fantastic staff.

Absolutely amazing food, the pizzas are incredible and also the kebabs. lovely staff, always fresh. Regularly order from here never had a bad experience.

Just had food delivered by a very friendly lady. Food was beautiful, will definitely be ordering again, very soon

Nice Simple ordering process, Quick Service, Reasonable Price & Food was Lush #WillUseAgain !!!

Took over an hour to deliver. When it came neither of the chicken sheesh wraps had any salad or sauce so it was very dry and plain. The chicken was also overcooked and hard. Ate from here once before and everything was great but very disappointed this time

Best greasy kebab in Newport! Been eating here for 20+ years same owners same amazing lamb donner :)

Tried every kebab joint in Newport and for a Lamb donner this is the best. The prices are good as well!

Food arrived - didn’t realise it was full of hair until I ate some sadly. Terrible customer service when reporting this to the restaurant

Good food always done properly never been disappointed from this place and have been going for many years thought I’d leave a review since I seen some negative reviews about a good place to eat and staff are always friendly

One of the cleanest kebab shop i have ever walked in to. Very polite and friendly staff good customer experience. The kebab is so nice and tasty, highly recommend to the locals.

Clean polite quick service a little £ for each extra added so then resulting £ if pickie eater like myself but food quality always above standard! X

Very nice food and very friendly staff

Will never eat here again found a stick/twig in my kebab and have suffered with a bad belly ever since. Never eat from here again

Fabbb loving the food from here, I recommend trying the chilli sauce!!!

Dont get confused with Best Kebabs near the cenotaph. I always use New Best Kebabs... excellent service in the shop, quick delivery service too

Paid £20 literally took out from cash point before entering the shop, my friend saw I paid £20 the order came to £6 and I had £4 change. I told the person I paid £20 cash and had short change and he didn’t have any of its I even showed my bank statement showing I took out £20 4 minutes before entering the shop. A member of staff went on and called me a c*** and told me to get out, awful Management skills enjoy the extra £10

All I can taste on the meat is fat there's no flavour what so ever. there no flavour with garlic sauce what so ever verry poor had to put it in the bin give a miss

Just ordered from best kebabs never before have i had them or anyone speak to me like I'm beneath them even though I'm the customer. When I rand back to tell them they completely got the order wrong they instantly said it was my fault... even though I said 5 times the order to the guy on the phone as I thought it may come across a bit much...salad separate...pitta bread separate...it came with nothing but meat...they then went on to say...what do you want us to do send you a box of salad and laughed? I said where I live you didn't need to take the piss...I said I'll tell my mates not to order from you...they turned around and said they earn to much money to worry about a nobody like me! Fine I'll test this with everyone I know from Newport

Ignore the bad reviews this is best Kebab shop in Newport Always hot food, plenty of it and staff and delivery time was amazing Highly recommend

I ordered food at approximately 19:20, at 20:20 I rang to see where my food was, and was told it's out for delivery. At 21:00 the delivery driver turned up, so I sent him away, without accepting the food. When I rang about a refund, they told me i have to take it up with justeat, and the problem was kack of drivers, which I thought was despicable service. In other words, we have your money, take it up with justeat to get it back. The moral of this story, is ic you have a problem with drivers, DO NOT just accept someone's order, leaving them wait for what is meant to be fast food. I would strongly advise anybody not to order from here, or if you do, do not do it on justeat, pay cash, and if they turn up way later than they say, just dont pay them.

Burnt buger that's black and they must have either over cooked my cheese chips and beans or dished it up then reheated it as the beans are dark and texture of the cheese is rank, it's not stringy it's glupey. Would like to say it's a one off but it isn't, as well we've had some nice food from here there have been times when the polystyrene trays have been burnt and stuck to the food as well as other times they've delivered us burnt food. So won't be ordering from here EVER again. They could see the burger was black yet still put it in a bun and sent it out so they must think it's acceptable to take your hard earned money in exchange for burnt food. They are meant to be sending a new burger but said they dont know when it will get here as they don't have any drivers in my area. At time of writing I've been waiting over 30mins. NEW BEST KEBABS ARE AWFUL THEY DON'T VALUE YOUR MONEY AND THINK ITS ACCEPABLE TO KNOWINGLY SEND OUT BURNT FOOD, THEN NOT SEND A REPLACEMENT OUT IN A TIMELY MANNER. Edit: Replacement burger just arrived burnt around the edges but edible.

It was a bit over cooked it was £12 for a kebab for two but was small and over cooked not the best kebab place

I have just eaten the whole kebab not heard off for me but the chicken kebab and salad was to die for would def use again

bought lamb kebab large it was more a small was burnt too expensive and strings of fat in it only good part it came 45 mins after ordering will not be ordering with new best kebabs bargoed ever again

Highlyrecommend Fab customer service, food was lovely and hot, delivered really quick

Out of this world food highly recommended

Little men give food, but when green they look happy,$

Worst kebab ever had smelt and tasted like cat food was thrown away family kebab all the way

tasted like yesterday’s meat and the chilli sauce was like tomato ketchup.. it was also 20 mins late

tasted like yesterday’s meat and the chilli sauce was like tomato ketchup.. it was also 20 mins late

Lush like usual only kebab store i will use ..Thanks guys ..

Lush like usual only kebab store i will use ..Thanks guys ..

really disappointed with my lamb Shish wrap this evening. always order from new best kebabs and it’s usually lovely but couldn’t eat it because the lamb so tough and fatty

really disappointed with my lamb Shish wrap this evening. always order from new best kebabs and it’s usually lovely but couldn’t eat it because the lamb so tough and fatty

Always get my kebabs from here. Great service,great grub,great prices,great portions. No need to go anywhere else.

stunning food..can be a wait sometimes but thats because of the high demand of people ordering

second time ordered from this restaurant and second time late leading to cold, sweaty food from the condensation. would not use again.

second time ordered from this restaurant and second time late leading to cold, sweaty food from the condensation. would not use again.

First order with them, small portions and they forgot the salad, food was OK but I won’t be ordering again.

First order with them, small portions and they forgot the salad, food was OK but I won’t be ordering again.

Good meal but ordered 4 cans and only received 1, abit disappointed

Good meal but ordered 4 cans and only received 1, abit disappointed

Quick delivery, food arrived hot and as ordered. No complaints.

Quick delivery, food arrived hot and as ordered. No complaints.

Ordered three meals tonight. Came lovely and hot. Opened the containers to find brown lettuce all over two of the meals. Whilst taking off the brown lettuce, came across a black hair, covered over with mayo.

very impressed. nice food and quick and hot :)

very impressed. nice food and quick and hot :)

Ordered via JUST EAT. Then we were called, as the shop is saying it is too far to deliver. Phoned them as advised, they said it is too far as passed the sea wall and they were very busy? Advised them this is a few miles away from us, and could prove this via directions, not interested!! Always rated previously!!! Why advertise on your web site when it is not available?????

A neighbour brought my meal as they sent to wrong address. 45 minutes late, and stone cold, tried to ring restaurant to complain and their phone was taken off the hook for over an hour !

A neighbour brought my meal as they sent to wrong address. 45 minutes late, and stone cold, tried to ring restaurant to complain and their phone was taken off the hook for over an hour !

Great food again, would recommend.

Great food again, would recommend.

Today our food wasn't quite what we exspected the chicken was very burnt and I asked in the comment if we could have extra sauce because it was very dry on both the kebabs were hardly any garlic sauce st all overall not very nice an disappointing but about 2 days ago we ordered the same thing and it was perfect so I'm not sure if you have a different chef today but it wasn't good

Today our food wasn't quite what we exspected the chicken was very burnt and I asked in the comment if we could have extra sauce because it was very dry on both the kebabs were hardly any garlic sauce st all overall not very nice an disappointing but about 2 days ago we ordered the same thing and it was perfect so I'm not sure if you have a different chef today but it wasn't good

Today our food wasn't quite what we exspected the chicken was very burnt and I asked in the comment if we could have extra sauce because it was very dry on both the kebabs were hardly any garlic sauce st all overall not very nice an disappointing but about 2 days ago we ordered the same thing and it was perfect so I'm not sure if you have a different chef today but it wasn't good

Food was disgusting. burger bun was stale, burger was cold, garlic bread was all soggy and wet, kebab meat my partner said was disgusting and the chips were barely cooked. will definitely not be ordering from there again

Food was disgusting. burger bun was stale, burger was cold, garlic bread was all soggy and wet, kebab meat my partner said was disgusting and the chips were barely cooked. will definitely not be ordering from there again

very little garlic mayo on kebab no salt on chips and they were soggy

very little garlic mayo on kebab no salt on chips and they were soggy

Ordered for 3 people and only 2 meals turned up. Food that arrived was cold and the chips were rock hard. They promised to send the missing item straight away.. it’s 40 minutes later and we’re still waiting. When we rang to chase we got attidude. Avoid this place!

Despite the food being delicious, which by the way always is I am very dissatisfied with the service off this place ....bought a big order and got the complete wrong order ...which I know can happen...but the fact that we had to wait much longer I'm no longer hungry and have just wasted money.... not only that in return they let us keep the food we had which by the way wouldn't be eaten because its not what we like ....instead of either a free bottle of pop or anything...I have ordered from here for a long time and to feel disappointed like this is not good. Ps I hope your paying the bin men for the extra rubbish you left us with

Called best kebabs on Friday evening 25th of august 2017 to have had the worst customer service I have ever experienced, the manager abused me and my partner as well as his college. The call was going okay untill i mentioned I needed to pay by card. I will never use this kebab house again.

1 drink short when rang still waiting a hour later for it still not to have turned up

1 drink short when rang still waiting a hour later for it still not to have turned up

hard chips and small portions .. meat was ok though

hard chips and small portions .. meat was ok though

Have ordered past few times been lovely but this time my meat was awful and was burnt and the sauce was awful and also gave me a bad belly

Have ordered past few times been lovely but this time my meat was awful and was burnt and the sauce was awful and also gave me a bad belly