Based on 1.756 opinions finded in 3 websites
Based on 1.756 opinions finded in 3 websites
Opinions
Really lovely pub with a good choice of food and drink. Level up your lunch deal is very worth the money! Danni, Abbey and the team are lovely and always make us feel welcome.
Emma Cunningham . 2024-09-05
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Myself and 2 friends had lunch here today(Thursday 29th).We ordered from the senior menu. Excellent value and all 3 courses were very tasty. Staff were warm and welcoming. Service with a smile. Will definitely be returning. Special thanks to Abby.
Andy Allen . 2024-08-29
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Really nice food, quick service and minimal waiting time, cozy atmosphere, will be visiting again 😊
anime watcher . 2024-08-20
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A fabulous, dog friendly pub just off the M4 which is ideal to meet up with family. Had the 2 for £14.99 meals which were lovely. Beers were great. My tipple was Citra. Service was fast and friendly. Our server was Abbey who was friendly, helpful and efficient. A very enjoyable afternoon, thank you from me and my family.
Nomad43035654554 . 2024-08-20
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Prices are really good. I had fish and chips and it was ok. The service was good and quite quick. There is parking around the side/back but this can fill up.
Dann T (Ferrgle) . 2024-08-16
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Excellent attentive service as always from Abbey. Grest customer service skills and detailed knowledge of the menu. Thank you!
fitkim2018 . 2024-08-12
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The assistant manager was very accommodating and made us feel very welcome, believe her name was Danni. Amazing service, would come again.
Niall C . 2024-08-08
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Cheap and cheerful. Great selection of drinks. Mistaken made with my order, ordered 2 cheese and bacon burgers and blue cheese burgers were brought instead, this was changed and just a wait then for the next order. Asked if Sunday lunch was still served in the evening, was told it was, my Yorkshire puddings, roast potatoes and stuffing were not edible, wasn't able to cut or pick up with a fork they were so hard, after the mix up at the start of the meal didn't bothered to complain. Won't be back in a hurry.
L C . 2024-08-06
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Abbey is 10 out 10 bar maid top service x
Chris Smart . 2024-08-05
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Abbey was lovely and attended to our every need.
Nicola Hopkins . 2024-08-05
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We had a fun evening at the Sunday pub quiz and a good meal (steak and ale pie, mac and cheese and gammon) however I can’t not comment on the absolutely disgusting filthy state of the ladies toilets. They didn’t look like they had been cleaned in years. No toilet paper and just foul is the only word to describe them.
KateP68 . 2024-08-05
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Myself and my wife called in for lunch. Great menu and prices, the food came quickly, and the lady who served us was polite and friendly. Thank you - we'll be back
Neil Harris . 2024-08-03
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We made an impromptu visit here this evening with our family. We decided that we would have a few drinks and some food whilst the children played in the park. We ordered food on the app and it took 1hr 45 mins to arrive! When we chased up we were told they were unstaffed, not our problem, if that was really an issue why take more orders? When our food finally arrived I asked the manager whether there was another three meals coming, he struggled his shoulder and replied ‘I dunno’, extremely unhelpful And a disgusting attitude! The food was lukewarm at best! I believe if it was served at the correct temperature it would have been a decent pub meal. There was also a dog off the lead in the pub garden. I’m told that this is the landlords dog, whilst the dog was well behaved I do believe that is highly unacceptable, not all children and adults are ok with dogs and some are very frightened!
Tanya G . 2024-07-27
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Nice food, flithly place, understaffed. App not working to order food so had to queue. The toilets were thw worst ive seen in a long time.
Hannah Read . 2024-07-26
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Welcoming, friendly staff. Good, hot, freshly-cooked food, served quickly. The 2 meals for £14.99 (or thereabouts), available Mon - Sat, is great value for money.
Karen Barnett . 2024-07-09
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I must admit, my heart sank when I sat down at our table and read these reviews, many unfortunately poor. I am pleased to say my experience was good. The Sunday lunch was hot, properly cooked and reflected the price charged. The children’s meal, my elderly mother had was very reasonable and more than enough to eat for an older person. The staff were attentive, checking everything was ok. The only improvement I would recommend is that the vegetarian tart pastry was a little thick and difficult to cut through, but was very tasty. For normal sized portions, which are hard to find these days, the meals were very nice and reminiscent of home cooking.
Tim Goosey . 2024-07-07
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Food was meh For the price we paid I'd have liked to have more appropriate serving (sounded a lot bigger on the menu)and it actually to be an edible temperature besides luke warm/cold. Best part was the roast potatoes on the Sunday dinner Despite this the kids enjoyed the garden and the seating area. Needs some much needed improvements. Would never recommend.. Despite emailing as requested No communication back. . Disappointed
Cayleigh Ward . 2024-06-11
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Great place. The guy on the bar seemed a little stressed with whatever was going on that day. Plenty of outdoor space even when busy.
Ross Landymore . 2024-06-04
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Was a joy to visit Kelvin and his team to thank them all in person for their incredible fundraising - over £10,000 raised for Macmillan Cancer Support already this year. We cannot thank you and your customers enough for your hard work and support 💚💚💚
Rachel gascoigne . 2024-06-01
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Prompt friendly service, clean and comfy atmosphere, welcoming staff and locals
Laura Jenkins . 2024-05-29
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Was a really nice place to go out for food and chat and relax
Scott Simpson . 2024-05-22
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Popped in for a quick lunchtime snack. Very friendly staff with quick service. Tasty breakfast wrap
Ann-Marie Owen . 2024-05-10
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Nice little pub, but the food isn't the best for the money.
Jordan Jones . 2024-05-09
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Nice katsu curry and friendly staff
Val Dowinton . 2024-05-07
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Sunday Lunch. Not good at all. Veg was hard. Even the peas. Just lost my 5 star rating
Big D . 2024-05-05
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Great pub but alas12.24 pint lager medium white wine cor
richard martin . 2024-04-29
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Definitely worth going here when it’s sunny! Lovely garden area for drinks & they do a great deal for 3 small plates! Thoroughly enjoyed myself with my friends, will definitely come back in the future! Great service even though it was so busy! There’s a play area for kids & you can bring your dogs too! 🐾
anastasiaaaa12 . 2024-04-23
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Great choice of food for everyone the food was great, all 4 of us cleared our plates. We were served by Danni who was very pleasant, polite and helpful...nothing was too much trouble for her 😊
Sue Haskins . 2024-04-22
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We had a lovely meal at this place, didnt book in advance so had to be seated outdoors- would have loved some more heaters.
anjali nair . 2024-04-15
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Lovely family pub with plenty of outside areas most under cover. Food is lovely well worth the money, staff are dressed smart friendly. Will return
anthony fey . 2024-04-13
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Nice relaxing place to eat and drink, food great and service excellent, when working this way again will definitely revisit
Passport26446748695 . 2024-04-10
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Yes lovely relax place Lewis bar food staff really helpful good service thankyou can’t fault it we will pop in again keep up good work ha ha ha 👍
mandy d . 2024-04-09
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Soooo much better now the landlord has changed.
Honest Opinion . 2024-04-08
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Lovely place and staff very friendly and helpful food was very disappointing over cook scampi and greasy hunter chicken had no cheese on it
Sharon Chamberlain . 2024-04-02
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Great pub lovely atmosphere. Staff brilliant shout to vicky and lewis who could not have been move friendly. Thanks again. Look forward to my next visit
Gasfitter22 . 2024-04-01
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Always friendly, especially Abbey. ovely food, pleasant surroundings and typical country style pub. Something for everyone's needs. Thank you
Tricia F . 2024-04-01
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Excellent staff thanks Lewis good food at a great price hope to see you again 👍
Matthew White . 2024-04-01
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it’s a nice place, very warm and friendly staff with sensible food
bec vans . 2024-04-01
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Great local pub, staff very friendly and helpful. Glad to see it busy again! We will be back again because we had a pleasant evening
neilblacker . 2024-03-31
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Very good food and service , good entertainment on screen. All throughout the pub/restaurant, served by vicky overall very good
Jackson P . 2024-03-30
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Outstanding service everytime myself and my father go, customer service is explicit they always remember the little things like my father wanting a handle glass always service with a smile. Thankyou so much x x x x x
Angie M . 2024-03-30
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We had food and drinks with our friends (kids were here to) and the staff were so welcoming, very helpful and friendly. The service was great and the atmosphere was great.
Emma H . 2024-03-30
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Tried to get a drink this evening, no one served us, maybe because we were the oldest in there?! Definitely not returning, terrible atmosphere, it’s sad as used to be a good place to visit.
BecciWales . 2024-03-29
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We use Tredegar Arms as our local for lunch and evening meals. Love the food, the Steak & Ale pie is the best around. Good service and good range of beers. Cannot fault it.
Wah L . 2024-03-28
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Great for a few drinks with friends and amazing service, always room to sit and talk never too many people stood around ..
Megan-Rose B . 2024-03-27
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My brother and I had a pretty good time, here, although brief, we left pretty impressed. The bar staff were very friendly and the drinks/food was quite good bang for buck. Plus they have a PRO dartboard 💪
Sammie “Sizzle” Storm . 2024-03-27
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Great service, friendly and welcoming would come again for the atmosphere and food&drink! Lush local pub would highly recommend.
Lowri F . 2024-03-27
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The service was excellent and friendly. It was quick and the food was stunning! Me and my friend would definitely come back here.
Opceptic G . 2024-03-25
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Very good experience. The first visit will definitely come back as service was good with friendly staff. Abbie and Lewis were very attentive and good food at a good price, thankyou
Julie Rowlands . 2024-03-25
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Booked this for Mother’s Day. As we entered the outdoor area a dog was running loose around the place with no owner in sight. We were shown to our table which was bar stool type bench and a high table which we couldn’t get to as it was to close to the table next it.Very uncomfortable especially when you can’t touch the floor with your feet and back started to ache. We had a baby high chair which was so low compared to our table the baby couldn’t see us and we couldn’t see the baby. Our food was Luke warm and the portion size was tiny especially considering we paired extra for 2 type of meats. There was around 6 dogs in the restaurant, a few of these were big dogs and once the one starting barking they all started. The staff we smoothing the dogs then serving our food. Was left very disappointed on Mother’s Day and wouldn’t recommend or return.
640rachaels . 2024-03-10
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We were served by Abbey & a young man today who were both very pleasant & helpful. Food was good
Gill Passey . 2024-03-04
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Nice food, piping hot. Getting served was quick and didn't have to wait very long for our food. So much better from the last time we went there...
Maureen Pring . 2024-03-03
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Abbey was very, helpful food was good also
Cole Calzaghe . 2024-03-01
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Always quick and friendly service. Very reasonable prices for some quick pub grub!!
Gareth Rees . 2024-03-01
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First time being here, on a cold wintery afternoon! But we sat outside because the sun was out a few hours earlier and we got over excited! Garden is massive and really nice, I was viewing it through "summer eyes" and I imagine it be lovely. The rugby was on England vs Wales (and I'm English woops!) And it wasn't too packed which was nice to see actually, just enough that the atmosphere was good. Really great drinks offers, we got suitably tipsy and didn't become broke! Maybe because it was slightly busy, but the ordering from the app took a very long time, waiting for 25 min for one of our drinks, and on the way to the loo, I saw our drinks on the side so they were ready, just waiting. Anyway it was fine, when I got back and they'd been delivered to the table. I wasn't keen on the long island iced tea (usually my favourite) but very aware this is a pub not a coctail bar! Ended up on rum and coke - very reasonably priced :) Can't comment on food as I didn't eat here. I look forward to coming back in the summer!
Alice Bowden . 2024-02-20
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Used to be a go to spot for us, now somewhere definitely to avoid. 15/16 year olds being served, kids running around at 9/10pm inside, outside tables plagued with cigarette butts and empty glasses. Really really sad, seems to just cater to oldies wanting a Sunday lunch
M G . 2024-01-24
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Excellent meal, very generous and reasonable. Will definitely go again and recommend to others.
Gill Worthing . 2024-01-12
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Visit today to celebrate my mum's birthday early and had a beautiful meal and company of the pub dog Ellie she was such a good dog will definitely come back.
Jenine Coombes . 2024-01-08
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Awesome pub, great beer garden, good food, friendly staff, big mixture of clientele. You're never alone for long. Good carpark but gets full.
matt newman . 2023-12-28
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Yvette was lovely, deserves a raise. The owner is a cool guy icl
Harvey Westlake . 2023-12-20
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lovely place especially christmas time amazing decorations amazing atmosphere well enjoyed can’t wait too go again with the family xxx
Louise Ashley . 2023-12-19
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Was visting a friend in the area and we had our Christmas meal here. Great food and drinks and a nice place, very reasonable prices. Will visit again when we are in the area next!
Tim Rogers . 2023-12-17
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Average chain pub food. £9:50 for a medium (small) glass of wine! 😳
Chris Jones . 2023-12-09
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Went there this evening as a birthday meal for my wife. A really nice place. Friendly helpful staff, great atmosphere and good food. Nice beer as well. In addition it is a dog friendly place too so our Labrador didn't have to stay home. We will definitely be going there again.
Laurence Duncan . 2023-12-09
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Just had our Christmas meal at the Tredegar Arms. Lovely festive table, great service and delicious food. 🎄
Julia Yorkshire . 2023-12-08
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*Honest reviews are carried out on a mystery shopper basis, always unannounced at relatively quiet times I have no affiliation with the establishments I visit and are all non biased, completely honest reviews* Service with a smile, can't fault the staff friendly and helpful Sorry guy's but the food was unacceptable Order - Big Breakfast Cup of Tea - served with dirty cup had to pick dirt out before pouring tea in Black pudding - really bad, obviously cheap pre sliced portions but so old and unfresh it was visible, soggy discoloured smelt bad, a bit alarming for this type of food / meat Sausages - not fresh seemed like not cooked on the day but heated up Bacon - disgusting stringy fatty burnt Hash browns - definitely not fresh, no crisp at all, soggy and seemed warmed up Beans - looked like they were a few days old, cold Mushrooms - not fresh enough nowhere near Grilled tomato - again not fresh enough and hardly grilled I genuinely felt if I ate the food it would make me ill The problem here is obviously freshness Food is obviously not being stored / refrigerated properly it was obvious that some or most of the ingredients had been sitting around far too long in the kitchen before they got to the plate, it's also obvious that some of the food is being reheated instead of being freshly cooked and so that obviously brings into question the age of the food being used Understandably Green King aren't providing the best quality food to begin with but not serving the food fresh to the plate comes down to the staff I really hope you can take this review onboard and improve, I really am sorry to have to write such a review and I mean no malice at all, I really was impressed with the young girl who served me and I did pick up a good relaxed atmosphere from the rest of the staff and pub in general. I'm sure this is a great place for drink but the food is obviously way off
Honest Reviews . 2023-11-28
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Excellent service from the staff and very enjoyable food. Highly recommend, excellent pub
Kristen Thomas . 2023-11-27
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got served by ‘alex’ awful service, got nothing i asked for, wouldn’t get this in south england, Wales is lovely but this pub and especially this bartender is not, fire and bar immediately
zach moss . 2023-11-25
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Really nice, welcoming and warm
L B . 2023-11-23
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Soup was only Luke warm. However the apple and blackberry crumble splendid.
Rosemary Moffat . 2023-11-22
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Went for a few drinks with mates, was served by Yvette and Rachel who were very attentive and friendly! Great customer service, will definitely go again
owen o'neill . 2023-11-22
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Appalling customer service. Got charged £3.35 for a lime and soda! When I complained, the ‘manager’ claimed that she’d put an extra dash in (although this wasn’t measured and when it was poured originally it was extremely weak’). Her attitude was rude. She reluctantly gave me £1 back although I had to argue this. Our group will not be going back anytime soon! They all also complained about the cleanliness of the toilets saying that they were filthy.
hturner_2000 . 2023-11-21
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First Christmas lunch of the year at Tredegar Arms Bassaleg! Absolutely amazing experience, the food was delicious and the staff, as usual, were friendly and welcoming….so much so, we’ve booked again for next week!!
Alison S . 2023-11-21
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Went here for my sons birthday six adults. Staff were very friendly and attentive throughout even though the pub was really busy. Drinks took a while we used the app but the bar was just as busy. Staff apologised for the wait which we were fine with we could see how busy it was. Food arrived just after lovely and hot everyone enjoyed their meal. Lovely atmosphere felt welcome and included which seems to be quite rare these days. We have been a few times now and received the same service which is why we came back.
DJ C . 2023-11-20
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Recently popped in just for drinks but saw the festive favourites menu which included cauliflower cheese croquettes and turkey dirty roastties. Both were delicious and a little different. Especially the cranberry and spicy sauce mix. Staff were very friendly and attentive. The decorations were tasteful and festive. Will be back
Sasha Maylin . 2023-11-19
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Thatchers cider, some fab chicken strips and rosemary fries delivered shortly after order was placed.
Cheryl Hunt . 2023-11-18
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Very nice staff. Met up with laryngectomy friends for a cuppa and chat. We sat on benches which were so uncomfortable, but we managed.
Carol Lomas . 2023-11-17
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Great place for a quick chill out and a bite to eat
Glyn Mansfield . 2023-11-17
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We celebrated my son’s 18th birthday here on 14th November and we can’t talk highly about what a great experience we had. We booked an area of the pub for friends and family and were able to decorate as we wanted. The buffet was incredible; very well presented and delicious. All of our guests commented on the very high standard of food. It was a great night and as usual the staff were amazing!
Laura H . 2023-11-15
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I enjoyed the food good portions it gets busy mostly later in the day but tge tables can be used until reserve time parking is chalenging so go early worth a visit for sure
Kate Brewster . 2023-11-03
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Second time in one week of coming here for lunch with my 4 year old and partner, everyone here is very welcoming and the food is so good!! Such a great vibe!
bellew929 . 2023-11-03
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Very good afternoon meal here when visiting family in Newport. Great service & relaxed atmosphere. Food of a very good standard & value & an extensive menu choice.
apwjg . 2023-11-01
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Very average food , it tastes like it all comes out of a packet Don’t expect any frills Restaurant itself is pleasant but a place you probably won’t Say .. I must go back to
By69 . 2023-10-29
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So the food was cold, did not complain sadly but I won’t be going again BUT it was not the food that was the problem. I have never seen such disgusting toilets It’s thick grim everywhere This is a food place !! The toilets made me feel sick
Zoe Parkins Saint . 2023-10-28
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Had a few drinks and a meal. Only negative I can put is that I was sat in the front bar and was served a few times but them was told to go to the main bar. When I was walking back with my drinks, I told someone who was waiting at the front bar that you have to go to the main bar, she said I'll get someone to serve me here because the manager fancies me. Low and behold that was the case and she got served, very unprofessional.
Stephen Elson . 2023-10-25
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Fab place to visit. Staff are very friendly and loads of different beers to choose from. Friendly atmosphere every time we visit there
Mark Dickens . 2023-10-23
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I ordered a cheese and bacon burger only to find a huge hair inside the bun. To be clear this was not one of my own as it was a different colour to my hair..I took the food back to who I think was the manager asking for my money back. He was very rude and confrontational saying that “our chef doesn’t even have long hair” and then asked if I wanted more food instead, which I refused as I wanted a refund. In the end he did give me my money back but I will not be visiting again.
Explore01444343592 . 2023-10-15
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Had a great pie and mash and what a lovely pint in there.
David Pierce . 2023-10-01
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Very pleasant evening with nice food, good service and a nice atmosphere.
Mark Williams . 2023-09-28
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This place needs a complete refurb the toilets are disgusting and need a good clean at least.Not been there for years and will not returning.
Stuart Coleman . 2023-09-22
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Always a great night , Caitlin is always very happy and helpful a valuable member of staff to the Tredegar arms.
Miller o . 2023-09-21
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As long as Caitlin is working, don’t go there. Disgusting attitude, will not be going there again whilst she is working. TREDEGAR ARMS, GET RID!
Harry W . 2023-09-21
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Been my local for many years, always a good pint and great management! Caitlin, kelvin, sian and the team always go above and beyond. Great team.
James D . 2023-09-21
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Had a great few drinks with lads, bar staff always friendly, Caitlin and Sian always seem to put a smile on my face. Will be visiting again
Kevin H . 2023-09-21
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The food was below average with a main and a desert being sent back. The queue to the bar was also ridiculously long, which was a struggle with 3 children. Staff were happy and assisted with the issues and were helpful where they possibly could be.
Dave Stanford . 2023-09-21
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I used to be a regular at this pub, but sadly, the recent change in management with Caitlin at the helm has left me feeling quite disappointed. The decline in both the atmosphere for customers and the staff's morale is evident. When I first started coming here, it was a warm and welcoming place. The staff was friendly, and there was a sense of camaraderie among both patrons and employees. However, since Caitlin took over, that sense of hospitality has faded. The once-friendly staff now seems disengaged and uninterested in providing good service. It's clear that there's a lack of leadership and motivation among the employees. The atmosphere inside the pub has also taken a hit. It used to be lively and vibrant, with a great selection of music and entertainment. Now, it feels dull and uninspired. The quality of the food and drinks has noticeably declined, and the prices have gone up. It's a shame to see a once-thriving pub lose its charm. In summary, Caitlin's tenure as the new manager has been detrimental to this pub. The decline in both the customer experience and staff morale is undeniable. It's a stark reminder that sometimes change isn't always for the better. It’s a real shame after watching Kelvin pour blood, sweat and tears into this place and watching it all fall apart. I hope that things turn around and staff have the right management to motivate them and enjoy the great environment this great pub creates whilst working.
Dan B . 2023-09-18
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I had been going to the Pub for some time, and the staff had always been friendly and helpful. Recently, they hired Calvin, and he was one of the best managers I've ever encountered. He was always quick and efficient, knowledgeable and friendly. He was a real asset to the establishment. Unfortunately, the Pub recently hired a new manager in Caitlin, and I am sad to report that the experience has been drastically different since her arrival. She does not appear to be as focused on customer service as the old manager, and I find her to be quite unfriendly and disinterested in helping out customers. Calvin is still trying his best, but I find the whole experience to be very off-putting and unpleasant, so I have not been back in some time. It really is a shame, because Calvin really did a great job!
Peter J . 2023-09-17
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Nice place, nice range of drinks, clean pub, but the only thing that rubbed me up the wrong way was a staff member called Caitlin, very rude, seems to try and boss other staff members around, would defo return, but when she’s not on shift.
James D . 2023-09-16
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Welcoming, helpful staff. Lovely Sunday lunch.
MC Davies . 2023-09-10
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Always good food at very reasonable prices Staff polite and helpful
david mills . 2023-09-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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8 Opinions
Had to give this a go as seen it on TikTok and my sister booked it for us all and we had a lovely time , the staff are rude but it’s not offensive and we all found it funny and would deffo go again
chickencookedroastfishcheeseoldmustpiesaladpaycoffee1449 Opinions
Breakfast is good and the staff are very attentive. It can get very busy in the evening. There is seating outside. It is close to the train station. Parking is a short walk away at the NCP which you h
chickencookedroastfishcheeseoldmustpiesaladpaycoffee