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3.6

Based on 170 opinions finded in 2 websites

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Nº 383 in 542 in Newport

Nº 56 of 71 British in Newport

CUSTOMERS TALK ABOUT DISHES WITH..cookedoldchillisteakchickencoffee

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Excellent venue for events, I can't comment on the rooms, service or the food as I set up for a party but the staff were very friendly. It has a split level stage area lost if seating.

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Jacek “YaTzY” Goronski . 2024-04-13

MORE AT Google

Stopped here a couple of times because - It’s well priced It’s clean The shower is very good The room is spacious it’s quite And the staff are helpful and friendly There is no on-site parking but I’ve always found a space nearby

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david morgan . 2023-05-22

MORE AT Google

Unfortunately we had a terrible experience here … mainly down to the manager/guy who seemed to be in charge. We rang ahead wanting to checkin early which we were told we couldn’t do which was fine but when we arrived we were told we didn’t have a room! Along with apparently 5 other couples/parties and was told booking.com had over booked them but that they were going to try and put a double bed in one of the single rooms that where available, I’m not a fussy person usually but the manner we were spoken to and dealt with was awful, zero customer service, obviously we were annoyed as we had paid for a superior suit and we were going to be put in a single room which we explained to the guy and all we had back was attitude saying it’s not my fault it’s booking.com …. Either way I’d have been much happier if a simple apology was made and we were treated with respect but we weren’t and it was as if he wanted us to be greatful, nothing at all was offered to us as an apology, just given the key at 3.45, 45 minutes after standard check in time. Once in the room (room 1) it was very basic, no tea bags, one cup which was dirty, we did ask for another which we got but was also dirty, just not up to standard really especially as we should have had a superior room. Just felt totally let down by staff, weather the booking problem was their doing or booking.coms it’s their business they should have done something to make up for what we hadn’t had which was what we paid for but it seemed to be run very sluggishly by someone with no customer service experience. Go elsewhere if you want to be hosted/treated professionally.

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MrsHHandly . 2022-06-02

MORE AT TripAdvisor

Amazing gem of a place, ate in the brasserie its lovely. Fresh produce done very well by their chef who was at Custom House I was told.

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JonBresden . 2022-04-28

MORE AT TripAdvisor

Gone a bit upmarket which is not always a good thing but is in this instance. Great staff, lacking in beer choice though. Only had one drink each. Let's hope this venue takes off and they manage to keep the riff raff out

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obadiahs2020 . 2022-04-27

MORE AT TripAdvisor

Family room very spacious,lovely and clean very warm,excellent bathroom and shower good size spacious beds very firm,excellent tea coffee and water facilities in room. Staff very helpful and friendly. Food and service excellent plenty of space to sit and eat.friendly atmosphere. Car park facility’s were very good and safe to leave your car. Lift to upper rooms.overall an excellent stay will definitely return to this hotel.

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Julesk2010 . 2020-02-20

MORE AT TripAdvisor

Bit of a pity really. I was served quickly and the bartender was nice. Unfortunately it took quite a long time to get my food and when it arrived it was cold. This is not the first time this has happened either. It wont stop me coming as the drinks are a good price and the food is also, it just seems that they dont have enough staff to do the bar and bring the food out. I am sure it was the correct temperature initially but it had just sat for a while as no one was available to bring it out.

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matthow . 2020-01-25

MORE AT TripAdvisor

Popped in for a lunchtime meal. We both opted for the All-day Brunch. Amount on the plate was just right b ut all of it was lukewarm. If it had been hot it would have been spot on.

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JohnP9849 . 2020-01-06

MORE AT TripAdvisor

First time coming to this pub, it was very full with drinkers mostly but we found a table in the corner for the four of us. Tables were dirty. Unfortunately they didn’t have any bubble gin cocktail pitchers so we had another one instead. I had the cod and chips which was really nice, my partner had the pepperoni pizza which only had 9 slices of pepperoni on instead of 14 and looked a bit dry. The other two meals were okay and all the condiments were empty or nearly empty. I don’t think we would go back

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Kellyrogers1718 . 2020-01-04

MORE AT TripAdvisor

Popped in for a quick breakfast and coffee before continuing on journey home. Food was quick and warm, staff very pleasent, free coffee refills a bonus. The usual children running around screaming which can be slightly frustrating, but not a huge issue. Overall very satisfied.

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elliotj560 . 2019-10-17

MORE AT TripAdvisor

Visited with our grand daughter as we were in town 2 large breakfasts and pancakes and drinks served very quickly. Good value and free top ups on coffee and tea.

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daveNewport . 2019-09-04

MORE AT TripAdvisor

A nice meal in pleasant surroundings and friendly staff, I also stayed in the hotel which was very pleasant as well.

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Milly116 . 2019-09-04

MORE AT TripAdvisor

Excellent fish Friday but the garlic bread was the worst Iv had it was cold and tasteless told the staff and got a sorry not the answer I was looking for but the large was nice and cold

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andybate1967 . 2019-08-18

MORE AT TripAdvisor

Came in on my own for a quiet brunch, was not disappointed. Quite quiet considering its always been a popular Wetherspoons. Food was amazing, highly recommend the Breakfast Wrap. Ordered through the app but was still checked on by staff. 10/10

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caitlyndavies . 2019-07-22

MORE AT TripAdvisor

Our food hadn't been served in half an hour. Asked why and no-one would accept responsibility. The member of staff who processed the order couldn't have been more unhelpful. She'd input the wrong table number. Food came 10 minutes later and looked as if they were the original meals warmed up. There were 4 of us and they brought us 6 forks and only 2 knives. When we asked for 2 more knives she was most unpleasant and told us to go somewhere else if we weren't satisfied.

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Zaphod60163 . 2019-05-28

MORE AT TripAdvisor

Had breakfast here a couple of times. Very good value but I think the food must be kept warm as the food was brought out very quick and not very hot. Staff were nice & friendly and the place was clean

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ValerieE311 . 2019-05-15

MORE AT TripAdvisor

Ottima posizione, belle camere ben attrezzate e ottimo prezzo. Sotto c'è un pub con buona cucina e ottima birra

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zarluke . 2019-04-27

MORE AT TripAdvisor

My fiancé and I called in for lunch today and even though it didn’t seem that busy there was a half hour wait for our food which wasn’t a problem. When our food arrived my ham looked more like bacon and my fiancé’s panini was very hard and the garlic bread I ordered was forgotten about until they were reminded. We could have complained but we didn’t want to wait another half hour for our food to be redone. We will not be returning to this particular Wetherspoon.

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sandreyj . 2019-03-17

MORE AT TripAdvisor

Nice pint of flavoursome bitter for 2.99. Punk is strong and tasty and good is this spoons. Great place to watch the sports too.

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JP070766 . 2019-03-10

MORE AT TripAdvisor

Wife and I had decided to eat on a Thursday Curry Club night. After ordering the manager came back to aplogise for not having the "Flaming Dragon Curry" which I'd ordered. I was disappointed especially as it was my birthday! The manager on seeing my dissapointment had an idea and contacted the other Wetherspoons in Newport who had the curry, he then sent one of his team to get it and without too much delay I was served my dish. Fantastic customer service I wish more establishments had their customer needs at heart. And yes the "Flaming Dragon " was very good , as was the ale that went with it. This "spoons" will now be our local

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Deniadave . 2019-01-16

MORE AT TripAdvisor

Visited here before we went out on New Years Eve . Lots of dirty plates etc on tables . Wasn’t very warm didn’t seem to be any heating . Bar top was filthy and sticky . Pizza we had was ok but portion of Chilli with rice was awful. Chilli had been in microwave too long , small portion of strange tasting rice and tortilla chips just thrown on plate.

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DeeeCee . 2019-01-01

MORE AT TripAdvisor

Food was typical pub grub. Lots of drunks in the pub. Breakfast cold. I usually enjoy Wetherspoon food but a place to avoid

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Vanetta . 2018-12-18

MORE AT TripAdvisor

A weatherspoons which shows live sport! first one I have come across, it's a good pub with cheap drinks, the live sport was certainly a bonus.

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mrmatthewcurtis . 2018-11-09

MORE AT TripAdvisor

It's a bit more livelier than most Spoons are, mainly because it has music but it also has a cheeky dance floor tucked away at the back which is fair enough, open until 2am on the weekend too. I didn't actually see the dancefloor area until I went for a slash at some point in the evening. Speaking of which, the mission to the toilets will be good for your cardio on the day, so if you're going out and going here and you've got a gym sesh planned for that day, I wouldn't bother as after a few toilet trips you'll hit your 10K steps for that day for sure.

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jerryhughes101 . 2018-10-22

MORE AT TripAdvisor

We called in and met up with friends it was quite busy. But the service was very good the tables were all cleared quickly. Wetherspoons are always good value so a good night was had.

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daveNewport . 2018-09-01

MORE AT TripAdvisor

Disgusting behaviour from a few members of staff including the manager. Had a lovely birthday night bowling with Family and friends, which was soon ruined by this place. We chose here for a couple of quiet drinks. After about an hour and a half my husband went to the bar to get the round in, brought it over to our table and sat down. He closes his eyes for a couple of seconds whilst telling us he was tired now. A bouncer came over and told him "if he falls asleep again he's out". We said ok no problem. For him then to turn around and say "actually.. come on your out of here!" This then resulted in 4-5 bouncers and the manager coming over to see what was going on. The 2 bouncers were now telling everyone that he is too drunk to be in here (If this was the case, why have bar staff just allowed him to buy a 40 quid round of drinks?) 3 of the bouncers agreed with us and walked off getting on with their job as did the manager that said we could stay and finish our drinks. The 2 bouncers who caused the siutation then switched off their body cam's and told us they were going to remove us if we didn't leave now, the manager looking pretty scared of them and not knowing how to control his staff then told us we were traspassing and they don't need any reason to chuck us out (even though he'd just said we could stay). Anyway after all of our discussions, the police were called on us, who then arrived and agreed with everything we had said, said my husband was perfectly fine and not in the drunk state they had made out and that they had wasted police time because they were obviously bored. The lovely police officers then stayed with us whilst we had another round of drinks and we all left with them. Absolutely shocking behaviour, the staff are obviously used to getting away with it with the youngsters and losing custom as they go.

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Gemma S . 2018-08-23

MORE AT TripAdvisor

Weve often stopped in here for food when we've been in Newport town, and the staff are always friendly and the food is always served quickly and hot. One of the staff members stood out particularly as she was friendly and smiling, her name was Kia. I just thought she deserved a mention as she was a lovely girl.

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Melon1789 . 2018-08-17

MORE AT TripAdvisor

I visited here today with my partner. When we arrived, it looked as though a bomb had gone off. We sat on table 11 and had to clear the table ourselves. All the other tables around us were full of empty plates and glasses. We cleared the table ourselves and decided to order two Sunday brunches. I went to the bar and had to wait about ten minutes as the person behind the bar tried to cope with all the customers by herself. I ordered our food and drinks and also asked for a cloth so that I could wipe our table. A group of six other people came to sit at one of the tables by us and they also had to clear their table themselves and I offered the cloth that I had been given so that they could wipe their table. When our food finally came, the waitress did apologise about the wait. Whilst my food was OK, the baked beans on my partners' plate looked as if they had been kept under a heat lamp and were an inedible dried-up mess. Some time later, the waitress returned and asked if everything was alright with our food. We showed her the baked beans and she apologised and offered to get a pot of fresh beans. We said no to this as we had almost finished our meals.

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Ian H . 2018-08-12

MORE AT TripAdvisor

I could get over not having a straw but the attitude the staff had when I asked for a straw was terrible. The answer I got was people complained about the paper straws? I know it sounds like a small issue and I'm not a business owner but wouldn't it make sense to have straws for people to decide to have them or not? Staff are ignorant here, will not be returning

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Bristol1990 . 2018-08-03

MORE AT TripAdvisor

Stayed recently for one night during the heat wave. Our room was well appointed, clean and tidy, but hot, despite all the windows being open and a fan blowing constantly.

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Dianne J . 2018-07-12

MORE AT TripAdvisor

Had two of the large steaks here yesterday. My daughter's was fine, mine was tough as old boots ! Absolutely disgusting, very unusual. Should have returned it I know. But instead carried on chewing. No one came to table to ask was it ok. And it was hunt the salt , couldn't find it anywhere. Not a good experience at all. Normally like this place . Maybe they were just having a bad day.

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torsal . 2018-07-11

MORE AT TripAdvisor

Lovely hotel, clean warm tidy, warm welcome, all staff brilliant and helpful, lovely restaurant, would stay again and for longer next time

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susaninches . 2018-06-16

MORE AT TripAdvisor

Absolutely awful asked for rare meat on the mixed grill but it was all cremated and tough as old boots. No apology offered

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esme70 . 2018-06-12

MORE AT TripAdvisor

Unfortunately our visit was not one to be remembered. We ordered 2 adult meals and 3 kids meals. After ordering a staff member came to our table to tell us 2 meals we had ordered were not available so we changed them. Food arrived, 2 adult meals 2 kids meals but with none of the kids beans or corn. We said there was one meal short and no veg so they went off to sort. Once the rest of us had finished the veg arrived but no third kids meal. They then went to check we had actually ordered it (which we had). Finally the last meal came... no beans!!! We were offered some Ice cream for our trouble but how many times can you mess up? We will not be going back.

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Rachel F . 2018-05-28

MORE AT TripAdvisor

Fairly cheap beer, attentive bar staff, and a decent atmosphere (especially if you like/don't mind the football on big screens). Food was actually pretty good: a veggie burger which was nicer than some I've had in restaurants for twice the price, chips and a tiny pot of coleslaw. They were fresh out of avocado. Essentially it's (just) a Spoons, but competition is pretty limited locally and, to be honest, I quite enjoyed it. I'd go back, certainly.

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SRJB_London . 2018-05-17

MORE AT TripAdvisor

Frequentato sia x la colazione ottima e prezzi onesti,sia x la cena ,ottime pietanze e varie x tutti i gusti e palati,selezione di birre eccellenti e prezzi molto abordabili.La sera del fine settimana un po confusionario ma con bella gente Da provare se venite da queste parti

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armin1997 . 2018-03-19

MORE AT TripAdvisor

Visited here a week ago and will not be returning for food again. The barmaid had a terrible attitude which seemed like she didn’t care and spoke in such a rude manner. I’ve also had terrible stomach pains for the last week which I believe was from the food. It was the only food I’d eaten that day and the pains started the day after. It could just be coincidence but it seems to be the only viable option to why I’ve been unwell, so won’t be coming back for food which is a shame because I’ve drank in there a few times and always seems nice.

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DanCook93 . 2018-02-26

MORE AT TripAdvisor

Came for breakfast following a night in the Travelodge across the road. There was a fairly good selection on the menu although when I went to order I wasn't informed that several items were unavailable until I asked for something which they were out of and then the list of unavailable stuff was reeled off. Can't beat the value and the food was served extremely quickly. Slightly put off that the gentleman on the table behind us was drinking pints of beer at 10am but this is a pub after all. First time I've ever had an apple juice served with ice cubes at breakfast!

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RacheyPink . 2017-12-31

MORE AT TripAdvisor

I was staying overnight at the Travelodge directly opposite this Wetherspoons hotel / pub, but the breakfast options there were limited - so I popped into the Queen's Hotel for my breakfast and was very pleasantly surprised, as the food was tasty, piping hot and great value.

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Davidjellis . 2017-12-08

MORE AT TripAdvisor

visited many times, place for the youth after 8.oopm, but if you want cheap food and drinks before this, this is the place,a little noisy, toilets upstairs,

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floydc_13 . 2017-11-18

MORE AT TripAdvisor

Ate here several times over a long weekend, at most times of the day - none of the meals or drinks were outstanding, but nothing was terrible.

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RedHillian . 2017-10-27

MORE AT TripAdvisor

The food came fast and is cheap. I asked for the smashed avocado bagel without tomato and they gave me an unabashed avocado with a lump of onion. Last time I ordered it, I had to pick the tomato out myself. Doesn't seem like the kitchen staff have any pride in their work :/

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J F . 2017-10-20

MORE AT TripAdvisor

Ate breakfast here fro two We had been on the road for weeks and gone to Wetherspoons everywhere for breakfast. This was the best establishment by far, (The worst "Knights Templar in Bristol-ugh!) .All the food on the plate was fresh, hot and well presented. We had the "big breakfast" and "eggs on ham muffins" with coffee. Friendly attentive staff Excellent

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Deniadave . 2017-09-24

MORE AT TripAdvisor

Un agradable pero un poco cansado Wetherspoons. Sin embargo, el personal para eso de dar una buena bienvenida y mantener el lugar limpio y bonito.

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LucindaSue . 2017-07-09

MORE AT TripAdvisor

Reservamos una habitación de última hora de la noche estuvo bien poco anticuada habitación estaba tan caliente no podía dormir era un ventilador pero ruidoso tenía la ventana abierta ya que estaba en la carretera mucho tráfico de oído, etc. estuvo bien pub para bebidas

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311fag . 2017-06-15

MORE AT TripAdvisor

The food was very quick and efficient especially for a busy bar, the staff handled the pressure very well, the food although quick and efficient was very average exactly what I expected will try a different 'spoons next time i plan to eat out

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craigevans82 . 2017-06-09

MORE AT TripAdvisor

El personal del bar siempre servicial y amable. Cervezas de buena calidad y fría. Un gran lugar bueno para los deportes viendo y aseos limpios.

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JP070766 . 2017-06-04

MORE AT TripAdvisor

So me and my partner went for breakfast the staff were behind the bar just chatting to each other while a few of us waited to be served once I was served I was sent down to the coffe machine to get my drinks (I had ordered 2 caramel frappes) once they had found the time to make my drinks the food had come to the table, the lady making the drink clearly didn't know what she was doing she put the caramel, ice and coffe into the cups to then turn around and tell me they don't have the stuff to make the drinks

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A TripAdvisor Member . 2017-05-31

MORE AT TripAdvisor

We visited today from gloucester as we had to visit the passport office. So we had some time to grab some lunch and chose this pub. Having been to Wetherspoons in my own town i didn't expect much as its just cheap and cheerful! But... we were pleasantly surprised! The staff were lovely! The food was quick, HOT and the steak was beautifully cooked! Very happy and will return if im ever in town again!

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Nikglos . 2017-05-23

MORE AT TripAdvisor

I was impressed with the receptionist on duty on the night of April 29th. All the train to London was cancelled and was refereed to the hotel from travelodge. Abby(I guessed that is the name) was extremely cordial and shows tremendous empathy. A friendly Hotel. I was able to catch my plane back to the US the following afternoon.

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Prof B . 2017-05-04

MORE AT TripAdvisor

I made a decision to watch Newport Gwent Dragon vs Ulster. I opted for a hospitality package and went on the train rather than drive, so needed a hotel for the night. The hotel is a couple of minutes walk from the station - good start. Check in staff were really friendly. They warned me about the late night music - well that was on the website, so prepped for that one. Explained that everything was pay at the bar, including breakfast. Hotel is a bit of a rabbit warren but well signposted and found my room. Clean, tidy, double bed, tv, ensuite shower all clean. Shower entry was slightly small for my larger frame but it was hot and powerful. Nice bath towels. Went to the rugby, great night. Back to the hotel - you could hear the bass beats a bit, but not intrusive. I may have got a good room. I slept well. Breakfast was good value - it is a Weatherspoons. Went home a happy bunny. Would use it again if staying local. I am a heavy sleeper, so light sleepers may need to be careful at weekends.Friendly check in - yes (gave me directions to the rugby)Clean room - yes.Facilities all working - yesGood shower - yes but access a little narrow for me. Proper sized bath towel is a bonus on a budget.Breakfast - goodValue - good.

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Chris J . 2017-03-26

MORE AT TripAdvisor

Stopped here for breakfast with my husband. Girls behind the bar continuously talking amongst each other although was all friendly enough. The problem was the breakfast. Whoever the chef that morning clearly could not be bothered. Our breakfast was cold and just overall really poor. Not even remotely nice either. We left and went somewhere else and got a breakfast roll for £2 less but with more in.

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Derii J R . 2017-02-06

MORE AT TripAdvisor

I ate here with some family members and a 7 month old baby. It was a Friday lunchtime and both levels of the eatery were quite full but managed to find a table. The food was quick to come and the portions were lovely - felt quite satisfied after the meal. The only criticism was the highchairs they provide - quite low back so we had to keep our hand on the baby's back all the time which was quite uncomfortable. Other than that it was lovely.

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heli b . 2017-02-02

MORE AT TripAdvisor

Came to the Queens hotel for breakfast after a few too many beers the night before. Breakfast arrived quickly after ordering (big breakfast) and was to the expected standard, nothing amazing but a massive portion and for the price I paid I couldn't complain. Added bonus was that they have sky sports which was unexpected in a weatherspoons!

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Tom F . 2017-01-17

MORE AT TripAdvisor

It's cheap and cheerful. However it is not going to win any awards for its food. Bottles of wine for £10 and cheap shots. Worth going here for a beverage

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Jay N . 2016-12-24

MORE AT TripAdvisor

Mixed grill is lovely, everyone enjoyed their meals. Place is a little grubby though. Sticky table and dirty seats, in need of a revamp.

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johnroberts1311 . 2016-12-11

MORE AT TripAdvisor

I ordered American style pancakes and apple juice, the apple juice tasted very watered down and when the pancakes came they had bacon on, after explaining I was vegetarian and didn't order bacon the member of staff walked off with the food without saying a word to then come back with (hopefully) fresh pancakes, which turned out to be rubbery and dry anyway. I then had to go up and ask for cutlery as they had failed to bring any with the food. We were then charged for the bacon on the pancakes. Not a good experience, the tables were also very sticky and glasses looked like they needed a wash.

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lanabiddle98 . 2016-09-11

MORE AT TripAdvisor

Just popped in for a quick munch and it was ok. I had the mixed grill which wasnt the best, my partner had a big hot dog and fries which she really liked. Its a Weatherspoons after all so if your happy with big microwaved meals and a cheap pint ya cant go wrong.

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Korky Y . 2016-08-23

MORE AT TripAdvisor

We were staying in the hotel for a couple of nights so we used the pub for food and drinks as my mum can't walk very far. Although there were only a few people in there on the first night, some of the tables hadn't been cleared of plates etc and hadn't been wiped down as they were covered in old drink marks. This wasn't down to lack of staff as a couple of times I had to wait to be served drinks while the waiting staff were standing having relaxed conversations. The bar staff were ok but as the pub was shutting one of the girls decided to start f'ing and blinding in a very loud joking manner. We were in full view of her so there was no excuses and when another staff member told her to watch her language she seem to take it as a challenge and carried on. The second night was busy with young drinkers but the empty tables were full of glasses, plates and napkins. The table opposite had a knife and a napkin on it and it was still there when we left 2 hours later. Again the staff had time to chat so there was no need. Overall the food was ok - the buttermilk chicken is lovely and with the daily deals including a drink were very good value for money. The breakfast menu has a good range of choice and again good value. The traditional breakfast was really nice but the filter coffee that you help yourself to was luke warm both mornings - it also might be an idea if they gave saucers with the tea as you have nowhere to put the used t-bag other than the table.All in all the place is ok but the lazy waiting on staff totally let it down and my score is low because of this. The food and value is good but cleanliness counteracts all efforts. You can't take any chances with people's health

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mel b . 2016-08-12

MORE AT TripAdvisor

Lovely place nice and clean. Food is really good. Fish Friday with a pint £6.75 great value. Would recommend for food a a casual drink

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steven1259 . 2016-08-12

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Have used this hotel as a regular meeting place for over 40 years, from teenage years to present time when I meet friends every Friday morning. We are ex Woolworth employees who have kept in touch and number from 2 to 10 on different occasions.Whether we have drinks alone (hot or cold), breakfasts, breakfast rolls or toast & marmalade all prices are very good. We have lunched there several times and taken advantage of the many offers, all goodfood at exceptionally good prices.Staff are friendly and cheerful although on occasion, there just aren't enough of them.This venue is an extremely busy meeting place, morning or night which is down to the reasonably priced food and drink.

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NewportGwentAnita . 2016-07-02

MORE AT TripAdvisor

The service is average. The meals are of good value. Still unable to get the 'chef' grill/oven heat the nan bread. Nan bread should not be microwave heated!

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Ann_Nathan . 2016-06-28

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been here quite a lot and always have a decent meal. Service is very good and meals are always good value for money

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chelseafan1955 . 2016-06-19

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Called in for lunch at around 1pm today 27th may food was fresh and hot staff helpful friendly asked if everything was OK after our food came. Left and went to town to realise I'd left my purse when I went to pay in a shop dashed back and was relived that some kind person had found it and handed it in. Please pass on my thanks to the friendly girl working behind the bar area around around 230 pm who was helpful in finding my purse

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Smatthews271 . 2016-05-27

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first time here but as usual wetherspoons are good. we had a sharing platter and it was delicious as the food usually is. The drinks are amazing and that's why lots of people come here. well done.

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eunice38 . 2016-05-01

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Our family member was served up a meal with a nut and bolt in it here earlier this month and had to have dental work as a result. Wetherspoons have been reluctant to accept any responsibility, on the basis that they only served the curry out of a jar! So also don't eat here if you have any expectations of fresh food. You've seriously got to wonder about their health and safety practices.

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TickiV . 2016-04-28

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Ate here twice on Tuesday steak night and Wednesday chicken night. Staff are great serving you promptly and efficiently. Very good value for money and great for a few beers after a hard day at work. Big thanks to all the staff. Be back soon.

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123AdviceMan . 2016-04-01

MORE AT TripAdvisor

It's a Wetherspoons Pub. Good basic menu, meals produced quickly and just as ordered. Never had a duff meal here!

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phicox . 2016-03-23

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Its not going to be much of a review. More of an experience, shall we say? And its not going to be in the least bit helpful. Picture this. Its 5.15 pm on a Saturday evening. We are in Newport for the day - that's another sad story- and as we couldn't get in here overnight (as they were fully booked) we were due to the catch the train home at 6.15 instead. Its The Rugby you see. Ah. But still time for a swift one nonetheless.We arrive with the good lady in a wheelchair but there's steps up the front. Fortunately someone goes in and tips off one of the bar people and its suggested we make our way to the back and someone will come to open the crash door to let us in.And whilst this all seems so sinister, so cloak and dagger, - (remember the 80s and opening the toilet window at the back of the disco to let your mates in?) - this is in fact what happens. The wheelchair through the door and not the window that is. Not exactly a full blown whistles and bells non discriminatory DDA entrance solution but it works in a fashion. Inside its like what I've always imagined the black hole of Calcutta to be like - although I've never been there - but I have worked in a coal mine and this is not a million miles off. Its dark because The Rugby is on the TV you see. Ah.But its warm enough - not leastways because the pub is really busy - the drinks are served fairly quickly and appear to be in good condition at a fair price. We'd like to have stayed longer but by the time we've gone through all this palaver we were going to have to motor on if we were going get that train. So we did. As I said, more of an experience. But this is Wales and they do like their rugby and so on another day I'd expect it to be quite different. Exactly what, I don't really know. But at least now we know where it is.

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JackcomebackDawson . 2016-03-01

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i have spent 2 evenings here over the xmas period ,and must say i definitely enjoyed. the atmosphere was laid back,drinks at the bar didnt have to wait long, and also food typical of a wetherspoons was also good. it does fill up later on in the evening, but if you looking for a quiet drink or two mid afternoon to early evening then would recommend as one of the nicer bars to go to in newport.

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jaydn j . 2016-01-03

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I always call in here when I'm in town. On the whole a it's comfortable (haven't stayed in the Hotel though) and friendly venue. The staff have shown that they're prepared to go that one step beyond.It's been through some changes over the years. But I think JDW made a good effort with the renovation of this place some years ago. My only criticism is that the air conditioning can be somewhat 'violent' on times. But staff are always prepared to address this matter when brought to their attention.My

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James W . 2015-12-20

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We had a lovely family breakfast in here! I had the eggs royale which was lovely! My husband had pancakes and syrup and my daughter had sausage, beans and toast! Something to please the whole family! The service was excellent very happy staff we were asked by three different members of staff if everything was ok! Cheap prices recommend by far! Colouring for kids and fruit machines for Dad!

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Angiemays . 2015-12-13

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Cheap friendly and fun a cracking place for all...food is also brilliant and cracking prices & always clean and tidy

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Scenic11 . 2015-12-02

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There is nothing like a good plate of fish, chips and mushy peas when you are hungry. It should not be a complicated dish to prepare and serve. Sadly, whoever the chef was on a recent evening visit to this pub restaurant, they were not up to preparing a pretty basic dish. The fish had been cooked for so long that it had turned its tail up in disgust - probably the second time it had been fried! The batter was dark brown and chewy. As for the mushy peas the menu should delete the letter 'y' from the word as it really was just 'mush'.A real disappointment - I will certainly not visit again - however hungry I am.

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Alfred1914 . 2015-11-19

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After our last two visits to other Spoons being a let down the Queens came up with the goods two mixed grills and one Rump Steak Fantastic service and great food

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jim d . 2015-11-11

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I did not stay at this hotel but had breakfast and an evening meal here as the travelodge across the road doesn't have eating facilities. Great choice for breakfast. From porridge to a full English including Eggs Benedict and Eggs Royale. All very reasonably priced. The evening meal, again very reasonably priced, was not as good. I had the chilli with rice. The chilli was good but the rice was very congealed. My friends had the pie and the salmon and had no complaints. The bar/ restaurant was a little noisy but this is only to be expected on a rugby/football weekend. Reasonable food and good prices.,

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Stephen C . 2015-10-14

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The food is good but I don't understand why British pub chefs can't figure out how to cook steak rare. It was nearer medium. Saying that the steak was top quality. Would recommend

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dandr_mccormack . 2015-10-13

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The overall food quality is okay, sometimes warm not hot and inconsistent at lunchtime but breakfast is good. The staff are fantastic all really happy and look after me when I'm there. A special mention to Chloe who has always made my short visits special, surprised she isn't a manager! Mark is also very professional and polite. Would like to return if I'm in the area for sure!

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Ryan B . 2015-09-30

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Initially, we wanted to eat some curry in the resto but we missed unfortunately! It looked really tasty. Then, we had some gin&tonic in the evening and it was perfect. Great atmosphere, not too crowded, nice staff. Friendly and open atmosphere. We enjoyed it.

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Marcela K . 2015-09-25

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What's not to like? Nice wetherspoons, always good service, food is what you would expect, although we did have the large sunday roast which was massive! How can you go wrong having 4 meals with drinks for under a tenner each? Brill place for watching the rugby or football and always a good atmosphere. The large screen really makes it worth the visit. Love it!

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Spoton856 . 2015-09-20

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The Queen's Hotel (also known as The Lloyds No. 1) is one of the most famous pubs in Newport, the place being very big and offering a large variety of drinks and food. The bartenders are very helpful and nice, explaining about every new drink they have. The place can be noisy and crowded sometimes, but this is why because is very popular.

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menq . 2015-09-08

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We went to spoons as its cheap and suppose to be good food but that's not what we got as we ordered we got our starter which was piping hot and before we had even finished the waiter came over and said you're mains are on their way down will you be ready for them I told him no we would like 10 minutes First that was all the contact we had with anyone.The mains came out and as I had ordered the most expensive item on the menu the 14oz Aberdeen steak I was looking forward to it I ordered it rare as i looked inside it was still raw and fridge temperature inside and my partner had a curry club and the poppadoms where like cardboard and i could fold them so i took them both to the bar as no one was coming to check on us i told them it was raw and they said no its how rare is so i told them i am a chef and that's raw so he ask if i would like it replacing and the poppadoms so 5 minutes later they came out and my lovely cut of meat had just been warmed up in the oven to get it to rare and new poppadoms cooked the rest of my food was stone cold and i left it all as wasn't very nice as they came to take our plates away no asking us if everything is ok just took the plates and left with out a word so when i went to bar and the person who served me first avoided me untill one of his colleagues could serve me so this is the last time i will be eating in any weather spoons again as this is not my first bad experience with the chain.

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Anthonysouschef . 2015-08-20

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Tend to eat here before having a few drinks with friends. Its the perfect location and the food is always really good. They have a few offers that are always on. The steak and cheese baguette is to die for.

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CarleyLouise25 . 2015-08-18

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For such a busy place we were served food very quickly and it was actually beautiful. Very good prices too! The waitresses were very polite and pleasant too! Would defiantly recommend.

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Xgemmatoddx . 2015-08-12

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Can't get a better value breakfast, full English or veggie - or healthier options for the price of a coffee in a national chain. Friendly staff, fast efficient service and couldn't be handier for the Travelodge opposite.

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MarcheDreams . 2015-08-04

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We couldn't stand the noise or disco lighting to eat dinner on Saturday night, but the party animals were long abed by the time the place had been reset for breakfast. The traditional English fried breakfast had most of the usual items, all done above averagely well: the bacon was fairly chunky and well cooked, the sausages were better quality than I was recently served in a nominally 4* hotel, the egg was perfect and nothing was swimming in fat. And the hash browns were really crunchy and soft inside - yum! Good value at £2.99 including a mug of tea or coffee, and all served by very cheerful lasses.

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a4brizzle . 2015-08-03

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An attractive pub at the start of the main shopping area, there are different areas inside depending on whether you want a quiet out of the way spot to sit, or a seat in the main bar. Great selection of ales, as usual with this chain, menu as standard with local favourites too, all in all all a very enjoyable visit.

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AggiePirate . 2015-07-29

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Newport er byggeri af nyt bycenter ret død (juni 2015), og en stor del af forretningerne var lukket. Ret kedelig by, og hvad gør man så? Man finder en pub og får sig lidt mad... The Queens Hotel ligger på et hjørne lige ved banegården, og er et hyggeligt sted med meget varieret klientel. Alt fra de unge til ældre ægtepar. Tilbud på en pint øl til GBP 1,49 og generelt lave priser er ikke at foragte på en pub. Prøvede en Gourmet burger som var meget velsmagende, og sammen med 2 pint øl kom jeg af med GBP 11. Helt klart et sted at besøge hvis man er i Newport.

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Gogge1956 . 2015-07-15

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Great selection food was hot all the time every time and you get a free drink with your meal I ordered a chilli dog Wow maszzive and chips and onion rings it was delicious!!!

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boughtonpat . 2015-07-13

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Friendly staff, fast service of amazing food, good quality drinks & brilliant prices! Couldnt believe how cheap it was for such a great meal which included a drink!! Will definitely be eating here again!

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shelley c . 2015-07-12

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This has to be the best weatherspoons Newport has to offer. My only complaint being that when there is sport on after 7 they play music over the top of it. Food is as to be expected.

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tomnpt . 2015-07-12

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Friendly staff, good food very reasonable prices, lively Fridays and Saturday evenings-mornings!!disliked lively as was in the adjoining hotel trying to sleep. Staff there excellent rooms well priced and clean.

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femaleduke . 2015-07-11

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If staying at the Travelodge and you do not wish to pay £4.75 doe Measly breakfast, go across the road to the Queens Hotel which is a JD Wetherspoons

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Martin T . 2015-07-06

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We looked this up especially as it is part of the Wetherspoons chain, which we believe offer great value. It was the standard menu for this chain and the food was well cooked. quickly served, and hot. There were also good drinks offers and the pub was not as noisy as some we have been to in this chain despite being quite busy

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m50lws . 2015-06-23

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For the price the hotel was fine. Staff friendly and very helpful. Room was nice enough, bed comfy and shower excellent.We were concerned about noise from the bar below having read some of the reviews below. Well, we can assure you we stayed on both a Friday and Saturday night and noise could not be heard - even though the hotel were honest enough to tell us about the possibility we may hear it. Maybe best to ask for a second floor room if you are concerned, but the reviews below paint an unfair picture!!One thing that was a slight issue was that the room was exceptionally warm - it appears that some hot water pipes run right through the hotel building into the bathrooms and this, coupled with the fact that the windows didn't open all that far, made for a very warm room which wasn't great on a warm summer's night. Perfect for winter though!

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Craig L . 2015-06-21

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Went to the Queens on Saturday 6th June. Seemed ok but after ordering our meal it took ages to come, then when it did, it was awful. I only ordered a piece of fish with peas and it was over cooked and only Luke warm...the peas had started to set on the plate....my husband ordered a burger etc and that was cold. He sent his back...it wasn't replaced it was reheated!!! A short while later friends came in and ordered and the first meal had to go back because the jacket potato was still frozen on the inside.I would not recommend this one at all.

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Julie J . 2015-06-08

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Great selection of global beers. Friendly staff. Cold food. Absolute crap.Come here for a drink but not to eat.

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AberMez . 2015-06-06

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Its sometime since we had a meal here, but travelling through Newport we made a be-line for it. Staff friendly and polite providing good service. We hade a nice bottle of Harvey's Chardonnay and an excellent meal. No complaints at all and the young lady that served the meal was very attentive and came back and asked about the meal and again when she cleared the plates.One point that stands out in this Lloyds bar is the attention paid to keeping the tables clean and wiped not just picking up the glasses.Next time in Newport we will return

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Brian P . 2015-06-04

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You already know the menu here because it's a Wetherspoon pub. Cooked perfectly and the staff here are all amazing. Can't recall ever visiting a more friendly pub. And if like myself, you aren't from Newport, you will be amazed at how cheap the beer is here!Will definitely be back for more!!

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Andy F . 2015-05-20

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Always visit when in Newport but today the service was immaculate. Cheap tasty Rose and lush nachos Clean and kept tidy. Great friendly bar staff would recommend.

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zummerset . 2015-05-15

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