The Tom Toya Lewis in Newport

Having arrived at approximately 6pm on Friday evening, we sourced menus as not on tables, which were photocopies and stapled pages together, not a good first impression.

8 of us friends travelled to Newport for a day out.we ordered our meals and were informed the steaks were unavaliable.so we changed our order.a few minutes later the manageress came over and said she would outsource our meals.which she did and added bread to the meals.now this is what you call personal service.she deserves praise for this.happy content customer

Order arrived 20m later than advised, a tiny amount of fish in a massive amount of batter, what there was was overcooked; mushy peas instead of the requested 'garden' peas ~ staff didn't care

Cheap booze, iffy food. That's it. Drinks are very cheap. You can get a pint for under £2! The food is not very appealing though.

What a terrible shame that Wetherspoons' management are failing both their staff and their customers.

Staff friendly but breakfast dreadfull it was cold and the sausage and bacon like cardboard and tomatoes hard coffee was weakest we've ever tasted it was like dishwater visited here many times as it's good value but not anymore id rather pay the extra somewhere else for a better breakfast.gone downhill

Arrived early for passport office so dropped in for lunch. Typical spoons. Staff pleasant enough, cheap and cheerful drinks and food. A bit of an outside area with the biggest “no smoking” sign (A1) I have seen - and an oik stood there smoking right next to it. Come on Spoons. Get a grip.

2 los desayunos, vinieron muy rápidamente, pero la mía faltaba el tomate, no importa, ya que no son normalmente lo suficientemente cocidos. Era muy agradable para el huevo frito a todavía se estaban aguados! ! .

My wife and I decided to eat here, my wife had the 8oz Aberdeen Angus steak, chips and peas, asked for it well done, I had the lamb shank with carrots and minted gravy, my wife's steak was too well done, well done means just cooked not slightly burnt or overdone, my lamb shank wasn't bad, will eat here again but won't have the STEAK.

First time visit, was absolutely starving so ordered a large breakfast with a pint of cider as it was a hot day, breakfast was served very quickly, staff asked if all was ok, very reasonably priced, I would visit again

Hay problemas para cualquier clientes discapacitados de este establecimiento, para usuarios de sillas de ruedas hay muy pocas mesas que están fácilmente disponibles, acceso al bar de subir un tramo de escaleras o por un ascensor del que necesita la ayuda de un miembro del personal, instalaciones para discapacitados baño también están en este nivel. No es culpa del personal actual, el arquitecto obviamente nunca había tenido que tratar con una silla de ruedas ascensor ya que el ascensor paradas cortas si un encargado con un usuario viajes de ruedas, hay margen insuficiente ya que el ascensor se eleva. La comida era normal menú whetherspoons nada extravagante, abundante porquerías estándar, a precios razonables. Cuando el personal era amable y se disculpó por las condiciones inadecuadas.

Dropped in for evening meal, real pub feel and buzzing, food of good quality. Don't know what is with Witherspoon pubs as there is never enough staff behind the bar which results in a queue and a wait and a source of irritation. Having said that, would visit again.

Had a few beers here all staff friendly and helpful will visit again. Situated right in town. Didn't have food but what I seen being served looked delicious

We met friends here and the pub was relatively quiet so getting served was quick and easy and you could have a conversation without shouting. There were enough staff on to serve.It is annoying that this pub has dearer prices than the Godfrey Morgan. It is not a lot higher but being part of a group they should have consistent price structure.

Visited 4 times . 3 out of 4 times I was in - I was ignored at reception. Despite being in line in long queue like everyone else , everyone were served in order but when my turn arrived - I was just in front of receptionist, he asked the guy behind me "what can I get for you" ? I was confused as I was skipped . I asked " can I order , I have queued ". Guy behind me told to receptionist- let her order I am fine . !!!????? I was more confused. Their reactions sounded like I disrupted the queue . I was so sure there was no one behind me when I first queue. I felt embarrassed as I was treated as a rude uncivilised mannered woman although I didn't do wrong. I observed the queue later , they served them in Order. This was not the first time in this shop. But similar happened in the past 2 times already here.Don't know why it happened to me 3 out of 4 visit . May be my Chinese face which already gave the impression of poor manner. Hate prejudice & being ignored.

We decided to have a curry here as it was curry night, my wife ordered the beef madras and a plain nan bread, I ordered a y flaming dragon curry and a garlic ban bread, we only had to wait 5 mins for our food to arrive, my wife's curry was very nice, my flaming dragon certainly lives up to its name, it's as hot as a phal curry, the staff are very freindly, this pub was so hot because the heating couldn't be turned off.My wife opened the door and used a fire extinguisher to hold it open, a horrible man came over and told my wife off for doing this, I asked if he worked in the pub to which he replied no, so I told him to mind his own business, the manageress came over and appolligised for his behaviour and said it was her job to tell us not his, thank you for sorting it out, I would highly recommend this pub for the curry night, will call again soon well done.

I sometimes wonder about the value of reviewing Wetherspoons as I find them all excellent in location and services esp. food and drink quality. This one was no exception on those 2 counts - it could however do with a make over. All in all though, a nice place to have a VFM experience.

Nice quiet pub but always freezing in here,cold air coming out of air vents all the time you have to keep your coat on for the duration of your visit,not good

The pub was really busy with Christmas parties, but we peed in for a quick drink and were served quickly. Always a freindlt atmosphere here.

been here a lot for drinks and find it very friendly and good value for money for there drinks but not eaten there but have seen people do so when I have been there and they seem happy with what they had just a shame its closing but understand it is a little out of the way down the bottom end of town

Only went in here for a drink, and first boo boo was there was no lime in my Stella when I'd specifically asked for, and paid for lime. I ignored the fact and my partner noticed lipstick on my glass. I had already drank a third of it before noticing it, and that put me off drinking the rest of it, so my partner offered to change it. I asked if they could put lime in the next one as requested, only to find they had just emptied the reminder of the last glass into a second glass was equally as dirty, but with lime added. Her wine glass was also the same, so we just left as there was no point drinking my remaining Stella that had been in 2 dirty glasses...

In Newport helping a friend and had lunch a few yds up the road here at J D W. Have used many Wether spoon pubs as they are my favourite across the UK. Very attractive and clean environment to be found on entry. Greeted by wonderful staff who new their job inside out. The meal as usual with JD fantastic value for money. Beautiful cooked steak rare exactly to order. What more do you want. Unable to fault it. Perfection in a pub. Thanks to the wonderful staff, made my Sunday .

Just returned from having a beautiful meal at the Tom Toya Lewis. The meal arrived at the table within 10 minutes of ordering. It was delicious and lovely and hot. The steak and doombar ale pie is to die for. Staff were very polite and friendly and the place itself was very clean, no dirty plates left they were cleared straight after the customer left. A very enjoyable family visit with beautiful food. I highly recommend it.

Had to visit Newport for family passport reasons.always good food in a wetherspoons so called in here.was not disappointed.lovely welcome and a hearty breakfast after an early start.very clean toilets too.good value and top nosh

Called in with my Wife on a bank holiday Sunday morning to try a breakfast. The staff were very cheery and we were not waiting long for our orders. The breakfasts were well cooked and as requested. We will certainly revisit this establishment again. A smile and a thank you from cheery staff members, along with a decent priced and well cooked meal is sometimes all that is needed to satisfy the majority of the visiting customers. I only wish the Chepstow branch would show the same dedication to customers as this branch does. Nice One Newport

I visited the Tom Toya as I had to waste some time while waiting for my passport. First impressions were a bit odd as you walk past quite a few empty tables to get to the bar, but the service from that staff was fab. Food was average weatherspoons food but noting to complain about. You get what you pay for. I had the large breakfast and a coffee. 4 hours late and a number of drinks the staff were still giving good service.

My family are regular visitors to Wetherspoons. It is placed at the bottle end of Road near the Royal Gwent Hospital. My elderly Aunt and Uncle love it.

We called in but we were really dissapointed with the service, staff just stood in the corner talking amongst themselves despite a queue at the bar even when I did get served there was no greeting just what do you want.It's a shame as it looks quite nice and wetherspoons food is pretty consistently good.

Regularly visit wetherspoons for food . This has been the best yet. I actually failed to eat all the food on my plate and service was top notch I would def return ..,

We regularly eat here when in Newport, food is good and excellent staff. Usual Wetherspoons menus and often "Managers Specials " available at the bar.Friendly and helpful. Ideally situated near the shopping centre

I've recently dined here when meeting up with my old university housemate. He visited for the day and we had a wonderful meal at The Tom Toya Lewis and we will probably dine here everytime he visits. Great service from the staff whom are polite and professional.

Tom Toya Lewis is maybe the least busiest Wetherspoons in Newport, but serving the same food and giving the impression of a better service.The place was named after a local hero, a newspaper boy who risked his life to save others during the Newport Docks Disaster in 1909 and there are many posters on the walls about him.

Has to be the most filthy Wetherspoons in Wales. We had been to the Royal Gwent and walked along the grotty road until we came to this Wetherspoons. Fag butts inside doorway, chavvy loud people, litter and menus on floor, uncleared tables and those that were, were unclean. Bar area up the stairs a bit better but mostly the usual drink all day lot up there. Cash only ........ Staff friendly, food at the poor end of Wetherspoons offerings - the superfood pasta was a very small portion and was cold' childrens cheesy pasta not too over microwaved and nice to see peas and broccoli in there. Steak and chips not bad. Newports a dirty horrible place (Commercial Street end) boarded up shops masses of for sale and to let signs, rubbish and gum everywhere, men loitering at shop doorways, so this Wetherspoons fits in well. Avoid it.

Not the cleanest pub I've ever been in, but the food, comfort, friendly staff and the good selection of ales and ciders certainly elevate it to a five star experience. In fact I'd go further and say of the fifty or so 'spoons I've been in this was the best meal I've had.The trouble with city centre pubs is the clientele especially during the day don't particularly look after their surroundings. That said the locals were very friendly.

Just like any JDW pub, it's a mixed bag serving the whole community. The Tom Toya is up the more scuzzy end of Commercial Street, and always feels a bit dark and sinister on the approach. The fact that entering the venue involves walking past quite a few vacant tables to the first floor bar adds to the daunting feel of the place. The food is always consistently average, and as microwave dispatch technicians go, there is certainly nothing wrong with the kitchen output. As with all spoons, the lines are always clean and the beer tastes alright - it is what it is.

Newport itself is an absolute dump,not worth visiting these days but the one bright spot in a shopping day in which I bought precisely nothing was breakfast in this spoons,which was the best ever,I could not fault the service or the quality or the price,so not a completely wasted day

A great weatherspoons pub great choice of ales a varied menu at reasonable prices staff are polit and friendly car parking can be dodgy

Best breakfast I've ever had in a weatherspoon. Very large portions compared to other, big smoking area and definitely the best weatherspoon in the region I would say.

My husband and I regularly pop in for tea as he works in a shop a few doors away. Great food for what you pay and deals with drinks especially. Mexican Monday Is always a good shout. We never have to wait long and food is always yummy. I like the chicken Caesar salad and the SF chicken wraps.

Coming into Newport on the train for the Newport - Mansfield Football match the first impression on traversing the station frontage was that we were coming in to somewhere impressive. Unfortunately the stroll down Commercial Street was less so underwhelming with a colonnade of boarded up shops and a feeling of decline about the place. Even the Church was up for sale. The Tom Toya Lewis next door was down the end of Commercial and could be any Wetherspoons anywhere in the land. The frontage looks like its ready for a good spruce up and a coat of paint wouldn't go amiss. But we're not here for the aesthetics, just a few pre match liveners as this venue seems to be as near to the ground as you are likely to get. We are not wearing colours as we've heard the legendary Welsh "welcome in the hillsides" does not apply to away fans in Newport. But no. Its far to say we had no trouble whatsoever, the service prompt and drinks appeared well kept and, unlike some spoons we've been to on matchdays, the beers come in proper glasses and not the dreaded polycarbonates. In fact there was a surprising lack of any other football fraternity whatsoever, home or away in there at all. Curious.The good lady is recovering from a knee operation and had to use the lift to get from the entrance foyer level up to the second where the disabled toilets are. To access this, you have to press a buzzer. And wait for someone to come with the key. Then wait some more. Eventually someone arrives with the necessary and when asked the reasonable question as to whether the buzzer works, is informed that sometimes the pub is so loud they don't always hear the buzzer. Ah. The regular toilets are another floor up by the way.So once back, we order a chocolate sundae. It comes with the appearance that it was made with a catapult from some distance away - not the best of presentations. The young lady serving offers to change it but we say we'll live with it. The Curates Egg was good in parts and likewise, so we found this venue to be the same. In fact Uncle Tim could even consider renaming the pub as such and I'll waive him the marketing fees. The bar staff and service were fine and the couple of niggles we had could have happened anywhere. We haven't marked the pub down and didn't stay to dine so we can't fairly judge that side of the experience. Should Newport FC be fortunate enough to stay up then I'd have no scruples about coming here again next season. And hopefully some of the regeneration of the town going on either side of the footbridge shortcut to the desert landscape that was Rodney Parade will have a positive effect on the adjacent locality.

Went with a group of us, we all had food. Was perfectly fine, no complaints. Got what you paid for, no one complained. Ok Place, looking a bit tired now, needs a bot of a face lift. Good drinks selection as you would expect.

We came here for lunch after our trip out to Cardiff. 1st impressions was that the place was very clean and spacious. We ordered 2 meals and 2 drinks which came to just over £12, good value for money! The food was lovely and tasteful and when we ordered the drinks we asked for 2 Koppabergs to which the guy behind the bar said they had dark fruits Strongbow on tap which is cheaper. So the bar man saved us some money. All in all a very nice, relaxing place for food and drinks

Have eaten here several times ! food usually good value for money but just had breakfast and they put all hot items an a freezing cold plate . spoilt good value meal instantly .

Visited a number of times with family for breakfast staff very friendly and always lovely.breakfast always tasty and coffee is great will continue to use tom toya

We have dined here many times in the past and have always enjoyed the warm, friendly and central location. On this occasion, the heating for the pub was not sufficient (It is December!) and the whole party became quickly cold, as did the food when it was served. We waited a long time to be served at the bar but when the food came, it was initially hot, tasty and appetizing. We always share a large dish and ask for a separate plate and cutlery set to be provided. This was accepted but took a while to appear. The waitress apologized for the delay but said that other food was ready to go as she went to collect the plate, meaning she had to serve them first. We had already been served and my Husband and I had to wait, which meant that the food went quickly cold in the coolness of the restaurant. This won't damage the relationship we have with Wetherspoons. You're still our Number 1 for dining out for your friendly staff, beautiful venues and affordable, tasty cuisine!

We went out Friday evening for a meal and drinks but we were dissapointed with the service which was poor. Barmaids talking together not looking up and then serving regulars who had just joined the queue.This is why I was dissapointed and it did not happen just the once. We usually go to the wetherspoons in maindee where this does not happen.

More friendly than Cardiff pub and cheaper than rip off coffee n toast prices I'll be here again for sure

Me and my wife decided to call in for a large mixed grill each, could someone please tell us what's so large about it, it,s not the pieces of meat which to us is very small, I asked for the meat well done but for some reason it was all well done even the chips and onion rings, service was average, we also had paint each of Stamford press which was excellent.Overall we won't be having the large mixed grill again.

After having breakfast at The John Wallace Linton was expecting the same here. Although the meal was not bad, it was not has hot as it should have been, but for the money you pay what do you expect.

This Wetherspoons pub is also listed under 'things to do' in Newport, for some reason! We visited midweek lunchtime, had no trouble getting served, food arrived quickly, I had the Welsh special meatballs, with chips, which were great. As usual in Wetherspoons there is a good range of ales, at fantastic prices, we had a good time here and will visit again when next in the area.

Wife and myself went in for lunch on steak club day I ordered mixed grill wife had jacket with tuna time was going on in fact approaching half hour our food still hadn't arrived so I asked the guy who was serving if our order was going to be long he apologised and within five minutes we had our food and extra garlic bread to say sorry for the wait in fairness the guy serving we couldn't fault Now the bad points my mixed grill was not up to the usual Tom Toya standard I'm afraid I had no steak no lamb and the gammon was basically burnt as well as the one sausage the egg was over done Have to say the wife's jacket was fine I wanted to complain but the guy serving was on his own all the time we where there and the wife asked me not to say anything as she could se he was really busy We hope this is a one off and will go back we are both big spoons fans

Staff don't really care. Manager doesn't care about the use of drugs in the toilets. Food ok it's a spoons.

i have drunk at the tom toya at least a dozen or so times along with my GF.i was pleasantly surprised the first time i visited there.its a clean pub including toilets ,and staff are always fine and welcoming.the clientele there also have all been ok and its a nice bar to have a nice relaxing drink at good prices. the food just like most other wetherspoons is fine,and again good value.its not based in one of the nicer areas of newport but the bar itself is certainly tidy and worth popping in if you like a nice relaxed atmosphere.

hi ive drunk in here and had food quite a few times.bar staff always polite and drinks and food always fine for a wetherspoon.certainly one of the nicer bars in Newport.a good place to drink in Newport.

An early morning visit to the passport office gave me 4 hours to loose in Newport so we called in here for breakfast The place was all but empty but it was only just after 8am. Nice and quiet strangely enough there was one old boy there already in the pints of beer. Staff were pleasant. Food was cooked fresh. tasty and not swimming in grease. Breakfast was £2.99 including a coffee. Excellent value as well.

When this pub 1st opened it was great, now it's near enough impossible to get served and the food is so obviously ' fresh ' out of a microwave, they don't even attempt to hide the fact the food is poor, tables are always sticky or covered with empty plates. Always full of Jeremy Kyle rejects eating chips from the chippy.

Chose here for a friends birthday, friendly staff helped reserve a table, and served us all night. The food was great, with lots to choose from, the ales where a hit with the boys, and plenty of wine for us girlies. Can't wait to come back for the next birthday bash

We went their for a late lunch after we been from the docks. The staff were very helpful and polite. The food was excellent and very hot in my life. The services was excellent by lovely staff and the manager.

In short - yes, it is a Wetherspoons so you shouldn't expect fine dining; yes, it's not in the best location, though it's not exactly Sodom and Gomorrah either. What I would say is that the chips are the best I've eaten in many a Wetherspoons, and the frequent manager's specials mean you can generally get a proper plate of food for 4 or 5 quid.

3 weeks ago visited this pub for evening meal, very disappointed, very dirty, dirty glasses, etc.we received a letter offering us a complimentary meal, which we took up on sat 18 October, The place was spotless, even the glasses had been buffed. So well worth us going back.

Have been coming here on and off since it opened. Today was the first time for a few months. How it has gone downhill ! So filthy and run down ! The steak was mostly fat . Never again, disgusting place.

Took ages to even get to the bar to order, the atmosphere was really intimidating as the place was full of rather rough people, there was a fight outside the main entrance so the police had to get involved, the food was cold and tasteless and this particular Weatherspoon is in the old/bad part of Newport so I would not recommend taking the family here.

Went here for breakfast last week with 2 visiting friends. Disgusting is all I can say, the mushrooms and tomatoes were inedible and tasting of oil which was rancid. The seats and floors are caked in dirt, and while we were waiting on our tea at bar we could see into the kitchen, it was horrible with food and god knows what else strewn on floor. How they got a 5 on their "scores on the doors" I will never know. I don't believe anyone who awarded this score has ever been in this place.

Having checked to see what Weatherspoon's pubs there were in Newport The Tom Toya Lewis was the one given the best review on the trip advisor web page so we thought we would go there for our dinner.Newport is a very run down city although there are signs of some regeneration beginning to start in the city, the location of The Tom Toya Lewis is in a quite seedy part of the city, the food was what you would expect in a Weatherspoon's we went on steak night so it was terrific value, staff pleasant and service good.For locals I would imagine they spend a lot of their time in the establishment but for visitors I think a quick dinner is enough.

This bar is principally a bar which sells alcohol at very competitive prices. The decor is modern and appealing. Whilst enjoying one or more of your favourite tipples, the establishment has an impressive food menu also. Meals are served very quickly and are very tasty. The presentation of same is excellent. If it is a cool, refreshing beer combined with a quick hot meal, then this pub in the centre of Newport Wales is the place for you. Serious diners seeking a more up market restaurant then look elsewhere.

I was in Newport for some training last month and decided to visit on Steak night.The atmosphere was welcoming and the chap who served me on the bar was friendly, helpful and genuinely seemed happy to be there.My food arrived quickly and was very tasty, I was also approached by another staff member who made sure everything was good with my meal.Will definitely visit again next time I'm in Newport, good food, great price and enjoyable atmosphere. Thank you!

Came here for a quick lunch and it was mostly ok. The food came quickly and was hot, tasty and reasonably priced with excellent chips. The staff member who brought the food was pleasant and on collecting our plates we were asked whether everything was ok - can't recall this happening in a Wetherspoons before. On the minus side, it was difficult to find a table that didn't need a thorough wipe down and the whole place could do with redecoration.

Don't expect much and you won't be dissapointed, pub is a bit scruffy and the food is standard weatherspoons affair but offers a good selection of beers and close to the Newport Centre so ideal before and after events.

Visiting family we ate here, when in Newport they like to go to this wetherspoons. It was wing it Wednesday so chicken day, we all ordered similar sorts of things and we very happy with our meals. The place was clean and service good, perhaps not the cosiest of places as atmosphere nothing special but decent food and would go again.

Probably one of the most intimidating pubs i ever had the misfortune of entering....full of chavs and pikeys with an intimidating atmosphere!Didnt get to eat as within 5 minutes of sitting down we were approached by 3 yobs who accused us of sitting at their table...despite the fact there were no coats,bags left there and no one on tables nearby advised us.When I pointed out it didnt take all 3 of them to order and one could have 'kept their seats' I was accused of having attitude!!Wont be going back or frequenting any Wetherspoons ever again!!

I often pop into this Wetherspoons for a quick pint of ale. As a fan and supporter of real ales, I always find they have a great selection of local and international choices at reasonable prices. The food is ok for what it is, standard Wetherspoons fare.

Visited this pub whilst in Newport for a rugby match, this is a typical weatherspoons pub just outside the main shopping area of newport , service was friendly and got served at the bar almost immidiately, i also didnt have to wait long for the food to be served, the place looked clean and busy but not overcrowded, it also didnt seem to be taken over by loads of mums / dads etc and their screaming babies which is one of my pet hates in pubs, babies are welcome but they are asked to be kept on the ground level,and the ones that were in tended to be well behaved. would def visit again if I ever go back to Newport

I have been visiting this restaurant every Thursday since september as I attend university in Newport. The food is off good quality and value. The only downside is that it is always busy and sometimes the waiting till is quite long.

Great to find a place with such great food, good value and exceptional customer service so close to shops. Had the 14oz Aberdeen Angus steak which was brilliant. Will definitely visit again!

Although I would like to be selfish and keep the Tom Toya Lewis, the great prices, quality food and drink, pleasant professional staff and the welcoming atmosphere to myself... I have to say this is a fantastic Wetherspoon pub. Can't beat it

Meeting up with family here we decided to have a meal. There were 5 adults and two children and although our meals were varied we all enjoyed our meal and thought they were cooked well, and good value for money. Far superior to the Queens Hotel Wetherspoons in Newport town centre.

Really enjoyed a meal here on Wednesday. O.k, so they weren't the hugest portions but very nice nevertheless, and good value for money. Service was friendly and prompt and a nice relaxing atmosphere. My only criticism would be that some of the seating was dirty and worn.

Probably the worst Wetherspoon I have been in.It was untidy and not even busy, lots of food on the floor, felt grubby.The atmosphere was bad,couldn't wait to leave.Customers love to swear

Food is marginally better than others as is the selection of beers.Dining areas more condusive to pleasurable eating as pub is not usually as packed full as some.Staff always seem chirpy enough too,

This end of town pub has all you'd expect from JDW's plus it is obviously an ideal meeting point for young mums and their children - restricted to the ground floor for you stick in the muds.Good value food and a great selection of real ales - who needs more?