The Ship Inn in Newport

Cracking pub with great play area for kids. The service was excellent and very friendly.

We privately hired the Ship Inn for a retirement party this week and from start to finish everyone at the Ship were fantastic! We ordered a hot Buffett for around 50 people, the food was beautiful, not one complaint from anyone, everyone was blown away by the choices they offered and the quality of the food. They were happy to cater for a last minute addition that had dietary requirement with no issues at all! We went in early to decorate and the staff were all there on hand to help out to make it look extra special. The small touches the staff made towards hosting the event didn’t go unnoticed and we were very touched by their efforts. An absolute must go to for food or holding an event!

We have just returned from an EXCELLENT impromptu lunch. Our liver and bacon and fish and chips were both delicious, and we heard the people at the tables both sides of us say exactly the same about their roast beef dinners etc. The food did take a while to arrive but I'd prefer that and it be cooked fresh.

Beautiful Sunday dinner and staff very friendly and helpful.

17 of us stopped off here yesterday on route to Newport v Peterborough. We visited some other pubs in Caerleon but have to say this was a personal favourite and what I consider a proper pub. A warm welcome and extremely friendly locals await in this spacious well presented pub. Extensive drinks selection and reasonable prices. Will definitely visit next time we are playing in Newport 🙂

Good food and fast service ... if you ask for it. In a good two hours time we could only order one drink and a main course, the staff had apparently forgotten us. Eventually we went to the bar ourselves to ask for the bill, our empty plates were still on the table. As a compensation we did not have to pay for our drinks, although we doubt they would have noticed if we had just left. Very much a pity because the reviews looked good and the food was genuinely very tasty.

Came here for lunch with my family and we all agreed it was great. I ordered the periperi chicken and it was delicious, not dry at all and the sauce had just the right amount of spice. The staff are very friendly and welcoming. Overall, this is a lovely place, not too expensive and with great food!

Friendly staff and nice atmosphere

Served by the lovely Lacey, was a great meal and perfect atmosphere, look forward to visiting again when I’m back in Wales.

Gemma and her staff so welcoming, keeps us coming back to visit , the friendly atmosphere is so rare in Newport these days she’s turned the ship around . Would and will recommend a visit to all family and friends. Well done to all staff

Great little find on a work trip. Would highly recommend eating here. Lacey our server was very helpful and knowledgeable.

Service was very friendly and we managed to catch the 12-6pm offer, which was a bonus. Food was quality and I am quite fussy. Curry was spectacular. Lacey was a genuinely lovely waitress and seemingly great asset to the team. Thanks guys. Will be back.

The staff were very friendly and welcoming. The food is quite good and reasonable value. Great outdoor children play facilities.

We held a 90th birthday meal here today for 13 people. We had pre-ordered 12 of the 13 meals and the surprise birthday attendant ordered on arrival. All staff were exceptionally helpful and friendly from the time we made the booking through to the time we paid and left after a leisurely lunch. The food was excellent and the portions were generous, the staff were also so kind and generous in offering a complimentary bottle of prosecco and a birthday pint for the birthday boy! The whole team really made the experience special and we cannot thank them enough. We highly recommend The Ship Inn, Caerleon!

Don't ever book bottomless brunch, absolutely shocking. Went for my friends hen. 2 separate tables right outside kitchen, the smell of cooking fat was awful. Drinks on offer for bottomless brunch were cocktails, prosecco and gin. Only cocktail available was expresso martini, they only had one bottle of prosecco. Only other drunk we were offered was pink gin. Shocking! Why wouldn't you stock up when this hen party was booked weeks ago. When the hen asked to speak to manager she was advised manager was away. 2 young girls were left to sort out the mess. They offered us any alcoholic drink as a substitute which was very kind of them. Half way through the time slot they ran out of only one cocktail, no wine glasses left so had to drink wine out of gin glasses. To have no supervisor available and leave 2 young girls 16 & 18 in charge is really unprofessional. Lacey & Demi you both amazing, looked after us all which we all really appreciate. If it wasn't for yiu both we would have walked out. You are both a credit to that pub, manager needs to take a leaf out of your commitment.

Went for a meal with my wife. We both had starters, sirloin steak main & a dessert. All in all, the food was very tasty & well cooked. My only gripe would be the portion size for my cheese garlic bread side & my chocolate fudge cake was a bit on the small size, but my wife's sticky toffee pud was a really good portion size. We had great service from our server, who was attentive & professional. It's a lovely place, with great food & great service.

Went there for a meal. The place was grubby, carpet hadn't been vacuumed and tables still had crumbs on them. The tables were sticky also. Partner had a chicken caeser and I had a chicken pasta dish. The food was awful. Cheap chicken breasts and lumps of fried bread instead of crunchy croutons. My pasta dish was extremely bland. It tasted of nothing and was microwaved. Shame as the location was lovely. I left pretty much most of mine and my partner didn't eat the greasy fried bread. The lad who took our plates away didn't ask, and wisely so, if we enjoyed the food. It's a shame as the pub has so much potential. Give this place a wide birth if you're looking for anything resembling decent food.

Amazing bottomless brunch with my work family on bank holiday! Drinks were flowing and lovely food to follow! Would 100% recommend and will be returning in the near future x

Fabulous food and drinks at the brunch- great venue and staff, Lacey and seren are amazing!

Lovely brunch for a 40th birthday celebration. Excellent customer service from Lacey. And great organisation by Manager Gemma

Lacey was the hostess with the mostess. We came for bottomless brunch for a 40th birthday and despite a large group, it was no trouble for Lacey who kept the drinks and food flowing with a smile. The food and service was amazing. Would recommend the Ship to anyone looking for an unforgettable brunch

Lacey was fabulous, she was very attentive. She was quick and thorough. Will definitely visit again

Had lunch here today, it was lovely to see the ship busy! Coby served us and he was friendly and it wasn't too much trouble to change some aspects of my meal. Food was delicious. Thank you.

Lacey is an absolute angel. The end of summer party was amazing! All the staff were absolutely brill!

Just moved here from Bristol and by far the best brunch I have gone to. Lacey and Gemma have been absolutely amazing throughout the whole thing. Very friendly staff and general great service - not to mention a fantastic great mix of drinks!

Nice family pub, great outdoor activity area for the kids out the back bit slow serving food and can be a bit chaotic but great place to have a drink in the sun well the kids burn off some energy

Lacey and Gemma have been amazing! Kept the drinks flowing, great food and service! Brunch 100% worth it!

Really good bottomless brunch by Gemma and Lacey would recommend coming; Large parties was welcome

Lacey is as great, very friendly and helps ful

Tidy darts Lovely service from lacey and beth

The food was delicious and the staff were very friendly. Our only gripe was the lack of serving staff during peak weeks.

Great location, food was lovely & staff were more than pleasant.

Cody was absolutely amazing his service was so good he was a pure delight it is my hen do and he made it so special had an amazing hen Xx

Staff Gemma and Britney were so friendly. Lovely food, great drinks

Great friendly place especially gemma & Britney

Disappointed that we only wanted a bowl of chips and I was told that they could not do them because we didn't book a table. I then asked can I book a table and they said they were fully booked. There was one table of four eating in the whole place - indoor and out. Then I returned outside to explain this to my wife and kids and saw that the table next to me had just been served chips and garlic bread. Ridiculous!

Lacey gave really good service, very well coming! Cody is the best with service! Britney was really good with service Gemma is the bomb shell Jess is amazing with service Overall the best pub about

Haven't been to careleon for a long time myself and my husband took our daughter to the ship inn the staff are so welcoming they are like one big family they are all so happy they bounce of each other it is clean tidy and very welcoming we will definitely be back

Lacey gave really good service and was very helpful and very welcoming

Lacey was very welcoming and a lovely host, and Jessica was also very welcoming and a great host

Best Sunday lunch ever!! All freshly cooked meats, good choice. Beef brisket so tender melted in mouth. Fresh vegetables. Lovely staff. Owner very attentive. Well worth a visit any day of the week.

I have always loved this charming inn at the end of Caerleon! Beautiful place wonderful food and great vegan options and great service!

Amazing family friendly pub, the new manager has turned this place around for the better. Staff are so lovely, food amazing and a fabulous park for the kiddies

Amazing place, staff very friendly!!

Lovely pub with nice selection of classic pub food and a great outside area with kids playground. We came for food one evening as we were staying nearby, and the manager told us about a kids pirate event they were hosting the next day. The food was great, generous portions and freshly cooked, with some good veggie options too. The manager lady was very friendly and clearly passionate about the pub and it's role in the community. The pirate event was lots of fun, with bubbles, music and freebies. Recommended if you're staying in the area and looking for a friendly pub for food or just to enjoy a pint while the kids let off steam.

Excellent service great play area for kids

Lovely staff, great food, and they were very nice to my dog too which is always a bonus!☺️

Lovely food, great staff, will defo be returning❤️

Food was outstanding as usual and the staff are very friendly. My son has autism and they were very kind and may do some sessions for our children. Outstanding place and our new local ❤️❤️

Great day lacey our host was absolutely fab couldn't do enough recommend it to anyone thanks babes xx

We had bottomless brunch here and pre ordered our food off a set menu a few days before. They then decided to strip back the menus when we attended, but we hadn’t been informed. The nachos were beefless, the macaroni cheese was just dried up tagliatelle with melted cheese on top, the garlic bread was the lid of a burger roll (not even the whole roll!) The choice and quality of drinks was pretty poor, so I’d suggest sticking with the Prosecco if you want your monies worth. Vodka has been taken off the drinks choices & the cocktails were mainly juice. I paid separately for a beer, and I had an off pint of Madri…returned to the bar for the bar staff to sniff and sip it before replacing it…they agreed it was probably from the bottom of the barrel?! Bad attitude from the staff apart from Emily, who was the only positive aspect to our time here. Spend your money wisely and don’t bother coming here!

Came for bottomless brunch. Our waitress Emilie was so attentive and amazing, she provided us with a bottle on the table as soon as we arrived. The options included Prosecco, cocktails on draft (pornstar martini are yummy and strong!), Gin and Vodka and you can change between them. The food was mediocre but still tasty, especially the pulled pork roll. Definitely worth the £35 you pay for the service and quantity/quality of the drinks!

Such kind staff, gave me too many free shots and always happy to help

Early 19th century building. The restaurant ambience is welcoming and warm. I visited with a large group. Everyone had something different and I heard no complaints. I had the fish and chip as this is meal is a perfect barometer to see how well the food is prepared. The food was 5/5. Service 5/5 I would definitely return.

We had a fabulous meal here a month ago so returned again yesterday. Unfortunately it was not such a good experience, only three tables were occupied so very quiet. Waited an hour for our food and when it arrived a number of dishes were missing. The steak was that chewy it was almost unedible. How three leaves of iceberg lettuce can be described as a salad I don't know. Food that was missing turned up 20mins later. All in all a very bad experience and not a sign of an apology when we paid the bill.

Enjoyed a family birthday meal here. Food was good, service was excellent, super friendly and helpful staff. Overall a great atmosphere, highly recommend.

Fantastic pub. Very friendly staff and amazing food

Great place for a pint next to the river Usk

Manager is amazing, bouncer is he friendless bouncer I’ve met in 10 years. So acondagijg and cheap drinkers

Great food, staff and selection of drinks

Had a bottomless brunch at the ship excellent service and food. Staff were very amenable and friendly we had a great day in a lovely location would highly recommend

The food when it eventually arrived was good quality and tasty, although the pork belly had to be returned due to poor taste and was replaced with a beef Sunday roast. The service was atrocious, everything took an eternity, from ordering, to food arriving, even paying the bill. No apology for the dire service. Staff priority was given to a group booking that arrived after us. We arrived at 12:45 left at 16:15 after cancelling our deserts due to excessive waiting then waiting forever to pay the bill! Absolutely shocking.

Booked for Sunday lunch. The staff were friendly and welcoming. They have large TV's which were on and showing the Wales game. The roast was lovely with decent portions. We'll definitely be back!

Great food, great service, especially Chantelle, Great atmosphere

Lovely food ( Sunday lunch) excellent service

Ladies night out bottomless brunch, excellent service from Heidi, Chantel, Gregg plus others. The food was delicious and arrived hot and all together for a party of 10+. I would highly recommend for a gathering. Great team work all the staff, big thank you for a great evening.

Beth and her team very kindly accommodated a party of 16 at quite short notice. We all chose Sunday roast and nobody was disappointed. It was superb! Piping hot, lovely vegetables great meat choice and a very reasonable price. Fabulous selection of dessert too. 16 of us left feeling very contented.

They increased the price in the menu deal and said its a new menu but the dishes are exactly the same. I ordered the roast and it was the worst I have ever had. Cheap quick items used. I would not eat there again.

Really cosy little place; the food was fantastic and Beth/Casey were great servers. I'll be back!

Wonderful food and the staff are so lovely. I absolutely love coming here and my parents enjoy it also when they visit they infact request it! Beautiful freshly made food as always! Thankyou!

Quiet when arrived, filled up a bit later on. Small dining area, food was average. Ordered steak that came out medium well when ordered medium rare, didn’t receive check back so once we did see the waitress partner had already finished her meal. Maybe we just visited on the wrong evening.

The food was amazing - again! My other half had a double cheeseburger with bacon, which was taller than his head?! My 'don't overdo it this close to Christmas' chicken in lemon and thyme, was deliciously tart & so filling! I'm already looking forward to revisiting the menu in 2024!

Lovely welcoming pub. Menu features something for everyone. We opted for weekday offer of two lunches for £15.00 and both chose the roast beef. Beautifully tender beef, huge Yorkshire pudding, roast potatoes and parsnips together with brocolli, peas and sprouts - fabulous!

Had the Christmas lunch. Hot, fresh and delicious

As far as know they don't do rooms anymore

Lovely meal. A few things were out of stock but the waitress (who was friendly, cheerful and efficient) told us about them before we'd decided we wanted them so that was fine. Just bear in mind that the website is owned by the old owners so the web contact doesn't work. Also this is (as far as I'm aware) just a restaurant not a hotel.

Came here last night, Thursday 26/10/23. Big group of us over 20 people, food was absolutely unreal and presented very well. All came out together and was fresh/boiling hot. Chef should Be very proud absolutely smashed it. Service/food 10/10 will definitely be coming back for food before Christmas.

We went for a family meal, 4 of us had the beer battered cod and chips, and it was disgusting, no fish hardly in it,,n just batter,, the chips were also terrible, £13.99 each,, but have honestly had much better fish from local chip shops, other members of family had better experience with things like steak and kebabs,, but do yourself a favour and avoid the terribly small fish and chips., the drink prices not too bad at £4.40 each pints of carling. ,

13 people went for a meal together. 3 people said their meal was ok, 10 people were unhappy with their food. Comments like "the worse lasagne I've ever had" " just a pile of stodge" "really bad". 1 starter didn't arrive. 1 main course was wrong.

Lovely pub, the food was excellent. Took my parents here on a impromptu visit, the service was warm and happy. I have been on a hunt for a "local" pub for a while and i think i have found it.

Excellent food very attentive staff

This place is like a wasted opportunity to be something great. Fairly recently it had a great outdoor play area built for kids which is already showing signs of neglect - with two of the only swings and one of the slides being removed/broken. The food is okay but lacking creativity at best and so is probably overpriced outside of the weekday saver deal of 2 meals for £15 at the moment. Its virtually all self service here for cutlery, napkins, sauces and also ordering food at the bar. This place is trying to be welcoming and family friendly but still feels like a classic pub catering more for their local regulars who drink quietly in it's dark corners and help keep the lights on. In such a prime location of Caerleon by the river, the Ship would benefit from taking itself more seriously .

Fantastic pub with even better food. I bought a group of 20 in recently for an evening meal and everyone absolutely loved it! Staff were absolutely on it and really helpful, especially considering how many of us there were…

A very nice stopping point, for 5 mates to meet up and enjoy a good meal. Would definitely frequent the Swan Inn again.

Twice we’ve visited now during the kitchen opening hours as shown on google and been refused service because either the kitchen was closed or we didn’t have a booking despite it being empty? Assume the chef rules the roost here and fancied a break. Staff seemed panicked and unorganised. Advice would be to call and make a booking as it’s clearly not a walk in venue. Just a shame as the food is good and we’ve travelled twice and been let down. Perhaps list food as booking only?

We didn't stay in a room. We enjoyed their lovely food and the staff were great. Would deffo come back.

Great food, friendly staff and a nice atmosphere. Nice and Clean place. Food was alittle pricey but drinks were cheap so there was a balance there.

Read some of the reviews, meals were excellent and quick to arrive the 2 for £15 were the size of normal portions and the beef dinner was fantastic.

Food very good well presented and okay surroundings for a meal. I found it a bit pricey if I'm honest, just a thought you will have to pay for parking fortunately for us today the car park camera was out of order, give it a try and see for yourself.

Just had the best chicken burger and chips I’ve ever had at a pub. Two for £15 and I would happily pay £15 for it alone! Also the cocktails are well worth it. Will definitely be back

Had lunch special today, 2 for £15. My burger & fries was ok, however wife had homemade chicken tikka, which was awful. She had 2 bites and that was it. Should have been taken off bill, but we paid for it. Also very disappointed that mats and salt & pepper shakers were dirty and empty. Disabled toilet had no soap or toilet paper. Waitress did a good job, considering she was on her own for 30-45 mins. Sadly, won't be returning.

The Ship is a nice bar, does do good food but is a bit pricey

Extremely good value food and excellent service. The only weird thing is that their peppercorn sauce was REALLY expensive. Other than that oddness, it’s a good pub

It is a lovely place, good service & nice food. However if you have any allergies DO NOT take what it says on the menu as true. I am anaphylactic to eggs & they asked me at the time of booking about allergies so I told them. They then told me each item on the menu is individually labelled with the allergen, so I checked the menu online. When I came to ordering I double checked the allergen information on what I was going to order & it was exactly as it was online, luckily as I was ordering I asked the lovely waitress to double check with the kitchen it was egg free, but it wasn’t, I then chose something else & she checked & the chef said it may contain eggs, this wasn’t stated on the menu either. Luckily there was an egg free option, but if I hadn’t asked the waitress to double check I would’ve had an allergic reaction which would’ve made me seriously ill or could’ve killed me. This definitely needs to be rectified & either have a separate allergen menu that can be regularly updated or have nothing & get the staff to check with the chef on the day to make it safer for people with allergies.

Great place. Staff are great. Was a great atmosphere.

Diner beware, we headed over as it was a nice day to eat. We parked and as advised paid to park. We then wandered in and found a seat . I went in to get menus . I was then approached abruptly "Have you booked?" Well no , we hadnt but plenty of room outside, "well you cant eat then " ?????? Really , are we that busy after covid to turn business away????? . I then asked the sensible question, how do i get my parking refunded? Well the excuses, its not our car park , etc etc . Im sorry, if you have signs out to pay and then you cant eat dont rob your customers it's horrendous. Stear clear be warned the customer service is horrendous

Now charging to park, but machine not working. No food as kitchen closed. Stopped for a quick drink with grandchildren and then home for food .

Very good. Tho the coffee machine was broken.

3 of us arrived and were told about 30min wait for food, was fine with that, the young blonde girl said they were very busy, I could see 2 sets of tables of 6 people so I would not say that was busy. Had our drinks and sat down, and 3 of us had a good old chat as catching up on life. Stomachs were rumbling, and we realised we had been waiting nearly an hour before food arrived, disappointed. We had 2 for £15 meals, I had fish and chips with musy peas, fish was a little bit bigger than a battered fish finger, there was another piece of batter without fish in it, my friend had beef stew, what arrived was a bowl of gravy with a couple of very small potatoes with a handful of peas No carrots and a little bit of beef, disappointed, sister had pork with sauce chips, she enjoyed chips pork was cold so she gave pork to dog. Had well done steak to go. That was like a small burger. Disappointed all round, complained to the girl ony apologised and did not offer to refund as already paid. They could have transferred some money back into account, did not even offer us free drink. Extremely poor food and service, excuse head chef on holiday, dreadful excuse for lack of food and average service. Been here quite a few times over last few months and always been good food. But must admit they never respond to emails, and I phoned and booked for 6 on another occasion when we turned up they did not have my booking. So afraid this time I cannot recommend.

Absolutely lovely food. Great service. Highly recommended 🙂