Junction 28 in Newport

We went on Christmas Day for lunch which we were really looking forward to. How wrong we were ! The starter of scallops was raw and inedible, the main course of Turkey - roast potatoes and parsnip sodden with fat and Not crispy and gravy tasted like a cheap solidified stock cube. Desert worst of all - claimed to be Pavalova consisted of 2 solid disks of meringue so hard unable to get spoon through and an ultra sweet concoction of sweet creamy filling - one mouthful was more than enough. Coffee hadn’t arrived after waiting half an hour so we left. Never again .

Came for lunch and a gentleman showed us to our table in quite a large room for just two other tables seated i really wanted to sit in the carriage room without sounding like verruca salt 🫣😂the room was very cold to sit and eat in and not very atmospheric .my legs were freezing throughout our meal.saying this the food and staff were lovely maybe not presented as well as some of the photos iv seen on facebook albeit still very tasty.i will definitely come back maybe when it gets a bit warmer outside &i will be phoning up to see if I can sit in the more atmospheric room like the spoilt brat I am

Lovely Christmas Sunday lunch. Excellent food and extremely good value for money

Had to park about half a mile away as car park was packed, friendly welcome on going in and shown straight to our seats in the railway car section, nice variety for the the Christmas lunch menu. Drinks arrived promptly and starters came soon afterwards, we were asked twice if we wanted anymore drinks as mains arrived and we asked if we could have more gravy and some mustard and cranberry sauce these arrived halfway through our meal after chasing it up and one of our party asked for a pint which never arrived. Probably 40/45 minutes later we started looking around to order dessert and had a job finding anyone to do this, everyone seemed to be concentrating on clearing away other empty tables, anyway dessert was lovely and then we sat there for another 15/20 minutes before anyone was available ta ask for for the bill and in the end had to go up to the bar to get anyone to take payment. We did ask that the already included service charge was removed as we thought the service was poor and we would leave a tip as we thought necessary and not what they were asking, on payment they don't take cash only cards. To sum up its a nice place with a relaxing atmosphere and not overly expensive, food was lovely but whoever is in charge of waiters and waitresses needs to give them a bit of a kick when it comes to service, we weren't asked how our food was and they lost money on extra drinks

Family christmas get together, 11 people, three courses, the food was good but there was no table cloth, tried to bill me 10% service charge with no option, YES there is an option don't charge that on my card.

We have eaten here regularly over the years and booked here to celebrate a birthday with our family from Yorkshire. We all had the festive menu which was excellent as always and the waiting staff were lovely. However when I paid the bill they had charged me for a far more expensive white and red wine than I had ordered. When I queried this the member of staff behind the bar said "well you drank it didn't you". I pointed out that I had assumed that those delivered to the table were the bottles we had ordered. This had happened to me before but I thought I had misordered. They adjusted the bill for the one bottle but not the other. Maybe they should number the wines to avoid further confusion. Also the two gentlemen behind the bar need to review their customer service skills. For the first time ever I felt uncomfortable there

Went with 16 friends - food wasn't hot , we sat in the carriage which was cold , feet were freezing , when the server was told all he said was that he had asked if everything was ok , never heard him and as for it being told it was cold just mentioned the dessert I had ordered was cold anyway We also paid £5 deposit each but still ended up paying £ 27 -94 each , that was supposed to be with the deposit taken off , it should have been cheaper in fact it made the meal dearer than advertised , when questioned about it were told there was a service charge £ 5 each To be honest not at all impressed Make sure you have a credit card as it doesn't take cash Definetly not going again

Food and atmosphere were great. I just felt the staff may need a little more training.

The same as last year, the bill was incorrect. We had ordered Rioja and a Cabernet Sauvignon- pointing to the latter on the menu. When the bill came we were we given the most expensive bottles. The same happened last year… As for the food- it was ok. Good bread and really decent French onion soup. Good Kedgeree starters. Main courses of bourguignon and cod were nice. However, for the price point and repeated billing mistakes we would not return.

Good food in pleasant surroundings, could have been five stars if they served a decent real ale and accepted cash, the latter is their loss as I never tip when paying by card.

We all had a wonderful birthday celebration at Junction 28 the waitress was second to none

As usual, the food was lovely; the only complaint was that the custard on the dessert was cold. One thing that was disappointing today was the slightly chaotic service. We waited 30 minutes for our mains to be cleared and to order dessert, and the table next to us had to wait the same length of time just to order. One of the waiting staff was visibly annoyed and it just seemed a bit unprofessional to behave that way in front of customers.

Ate here with my friends and had a lovely 3 course meal which came in at about £50 each. All of us enjoyed the meal immensely and were torn about what meals to order as there were so many nice choices on the menu. Staff were lovely and the food was prepared quickly. We weren't seated in the railway carriage but the dining area was still very pleasant.

We’ve celebrated our 20st anniversary here without knowing the place. Many thanks for the warm welcome to Miss Simona and Mr Leighton. The food was outstanding, the service was excellent and the place itself makes you feel like home. We’re definitely going back! Tiberiu B

Slow service - requested condiments with 3 different waiters. Had almost finished our meal when these came. Also forgot our drinks order. Average food, not very adventurous vegetarian options. Desserts worth saving yourself for - the miniature sharing platter was actual size of each dessert, very generous portion. Reasonably priced.

Service was dreadful. Was in party of 12 who pre-ordered food. Some main dishes were cold and sides ordered were delayed so we cancelled them Desserts which were pre-ordered seemed to be taking ages but when queried staff didn't seem to know this . Eventually manager apologised and made a small deduction from bill . Food was nice shame about everything else

Always a 10/10. One of our go to favorites for family meals. Sunday for my partners birthday was as excellent as ever. Thanks to Gareth and the team for the excellent service.

Nice restaurant with friendly attentive staff, Sunday lunch is average used to be better, have to ask for gravy as doesn't come out with food. Evening menu has always been good when we've visited.

What a great quality of food and service! Really blown away by what was a convenient place to meet up, next time it’s the destination.

Waiter service was slow each time we finished a meal and we had the to go and ask for our bill

Absolutely brilliant meal very attentive staff service spot on can't wait to go again Will definitely recommend to friends and family

Very under staffed, so service was slow, waited 40 minutes for a coffee order, roast potatoes tasted on oil, veg was dry, not worth the £27 for the two courses, sorry will never go again

Lovely food, lovely venue. Good service, good value for the quality of food served. Looking to go again soon. The railway carriage adds a quirky touch. Staff friendly. Never had a bad meal there.

Food was excellent. We were a large party but did have a long wait, approx 1.5 hours having pre-ordered. Service was ok

Excellent tasty food coupled with excellent service. The restaurant was busy, always a good sign. However it didn’t hamper the quality of the food or the attentiveness of the staff. Our first time here and we will definitely be back.

Our first time at the restaurant in a few years. I have to say I could not have faulted the food. A traditional Sunday roast enjoyed by the 4 adults in our party, however this experience was very much let down by the service. We placed our orders with a request for a starter to come out as a main course. However the dish came out as a starter. During the meal a second round of drinks were ordered. They didn’t arrive. I had to reorder. Later we ordered desserts. These were finally brought to us 25 minutes later. A great meal but lots of staff walking around doing very little.

Excellent meal set in a lovely environment. Friendly, helpful & attentive staff.

Been coming here for a few years the food is incredible bread butter special butter also we love Sunday lunch always very busy so tells you how popular Jct’s 28 is

Good family dining experience. Especially liked the baked cod from the set menu Sticky toffee pudding must try in desert menu Service staff were good Definitely visit again

It's just an awesome place! The interior, the food is delicious! And the staff is very friendly and knowledgeable!

It's just an awesome place! The interior, the food is delicious! And the staff is very friendly and knowledgeable!

Second time visiting, really enjoyed both times. Good selection on the menu. Will be visiting for a third time.

Second time visiting, really enjoyed both times. Good selection on the menu. Will be visiting for a third time.

I was a bit disappointed with the food, especially after reading other reviews. Unfortunately, the Korean chicken bbq lacked that Korean spice and the éclair was rock hard. The roast pork on the other hand was very tasty. The staff were amazing and attentive, one of the best service team I have seen!

Fabulous food. All fresh and beautifully cooked. Large portions and well presented. Service was great, lovely polite staff. Will be back. Great choice on the set menu (which we had) and the portions were large. The a la carte menu was varied and will try that next time.

I had not been to this restaurant for at least 8 years and was looking forward to celebrating an event with myself and partner. We arrived ,and immediately I was disappointed ,the decor hadn't changed and was extremely old fashioned.We were given a very big round table for just two of us ,and we both felt like we were just placed anywhere.The table was very sparce and unappealing,the food was nice enough,but not worth what we paid ,paper napkins ,this is meant to be a high class restaurant,well it used to be ,over all the experience was disappointed,and we won't be returning,which is also sad as we have just moved to the area.

Had a lovely Sunday lunch today at Junction 28. Same quality of food and service. Great to see many familiar staff especially Lillo who is always very kind and helpful. We wish Simonna all the best with her new venture and we will continue to visit as often as possible. Thank you.

Had the most amazing experience in junction 28. Staff were spot on and food was to die for. Couldn't do enough for us I highly recommend to all. Will be going back time and time again

We are regular customers here for over the past several years and have never been disappointed. Today was our second visit after the recent changes and we’re glad to say the same high standards have been maintained. The new fixed menu has some excellent choices and we would recommend the fish cakes, gnocchi and liver and bacon. The staff still provide a friendly, efficient service and that makes for a pleasant, relaxed experience. Long May it continue.

We are regulars at Junction 28 and usually love a Sunday lunch here every few weeks. Visited today, first time since change of ownership, and what a difference, sadly not for the best! Older gentleman behind the bar, guessing he's new, didn't have a clue about the soft drinks and openly admitted it. Pork was fatty and crackling soft and measly. Roasties floppy and soft and served with one tiny piece of brocoli and an abundance of peas. Dessert slopped on plate, not nicely presented and very underwhelming. Mint that was stuck in the top of my dessert was brown and wilting. Only saving grace was the lovely serving staff, we left a tip just for their service and nothing else. Absolutely gutted it's gone downhill as this was always a favourite of ours.

Really lovely and friendly service. We were made to feel very welcome. It was great to have my own vegan menu, when eating out most places only offer 1-2 options. Food was delicious we will definitely return if visiting the area again.

Locale of Newport, Junction28 is a lovely place balance between classic elegance and contemporary innovation. The moment you step through its doors, you're greeted by a warm and inviting ambiance, setting the stage for a memorable dining experience. On my recent visit, I began with the Caerphilly Cheese Fondue, which was perfect, my fiancée had the Duck Confit Croquettes which was cooked perfectly, and both presented beautifully making for a well-rounded starter. For the main course, I opted for the Louisiana Meat Platter, again this was presented beautifully but very but! The meal was very dry and even come with frozen chips not freshly cut which is what you would expect, as a result I left more than half of the meal. The side dish had stone clod chips and not that pleasant, I left that after a single taste. My fiancée had the Diamond Rump Steak, the meat was tender and juicy, with a deep, Savory flavour that spoke volumes about the quality of the ingredients used. This dish was perfect apart from the chips, these let the main dish down they should have been home cooked and not frozen. The dessert menu is equally impressive, based on the dryness of the one main meal and chips we didn’t have a dessert. Service at Junction28 is top-notch, with attentive and knowledgeable staff who are more than happy to offer recommendations or answer any queries. In conclusion, Junction28 offers a dining experience that is both sophisticated and approachable. Whether you're celebrating a special occasion or simply looking to enjoy a fantastic meal. The quality of the food, the elegance of the presentation, and the exceptional service all combine to make Junction28 a standout choice in Newport's dining scene. Highly recommended, I just hope they take notice of what’s been said here, such a small improvement would make this a perfect dining experience, considering we went they for a birthday meal not one member of staff said congratulations despite me adding it to the notes when I booked.

From the start the service was very welcoming from the staff. Food definitely has gone downhill compared to before. Starts ok, but nothing special. Mains, steak looked like it had been kept in foil. It was OK, but it was not worth the price it cost. Dessert had the mini selection, very disappointing, I haven't got a clue what the dried out sponge thing was. Cheesecake nice, jaffa thing horrible and the mini brulee was nice except the sultanas at the bottom. No cream or ice cream on plate to accompany them dessert. For the price, it's definitely not worth it.

Friendly staff who were happy and helpful. We sat in the first part of the restaurant not the carriage themed area. Felt a little dated in the area we were in and sat in the very corner by two doorways that were very busy. Starters were enjoyed by the 5 of us, however the main course for some of us was not so great. The chicken dish was very salty and the beef dinner was very bland with very watery and bland gravy. There was a mix up with information on desserts and so 3 of us didn't have the dessert we were told we were getting. All in all, a nice place with friendly staff. Not on our list of favourites though.

Excellent food and brilliant service

Our group of 22 travellers eat at Junction 28 and all agreed that this was their best meal on our journey through Wales. The service was excellent, efficient.and very entertaining! Lillo the manager is a very funny guy. I would recommend Junction 28 to everyone staying near Newport.

Lovely food. Great service. Will be back.

Nice place, bit of boring devour, but food was great.

Great food, attentive staff and a reasonable price. Well worth a visit.

We chose Junction 28 to celebrate our Golden Wedding Anniversary this weekend. Yesterday, we had an afternoon tea party for 38 family and friends. The food was really good - sandwiches freshly made with a variety of fillings, small cakes and macaroons followed by warmed scones with jam and clotted cream. Tea and coffee or even hot chocolate. Today, we went back for Sunday lunch with the family. Excellent food, good sized portions and service was excellent too. Thanks to Tom and Gareth for helping us in the planning of the celebrations and to all the amazing staff for their hard work.

We have been visiting for many years, sadly to say each time of our recent visits it has gone down hill. Sunday lunch today was very poor, beef was cold, and looked like it had been spat out on the plate, no presentation. Yorkshire pudding could have passed as a pancake, rest of veg was not hot. We also had the added bonus of someone’s hair in the vegetables. Staff friendly as always a was very apologetic and offered a round of drinks as an apology. Food hygiene now down to a rating of 3 this is now conveniently located behind the bush!

Friendly and helpful staff, good service and excellent food.

Staff very friendly and helpful. Food was amazing. Will definitely be going again.

We were visiting family in Wales and we visited here for Sunday lunch. It was busy but the staff were so friendly and efficient. The lunch itself was very good and we all enjoyed what we had ordered, genourous portions and well cooked. Hope to visit again soon.

My good friend kept telling me I should goto this place, I finally did yesterday, I wish I listened to her sooner, what a terrific place to eat. We were given a warm welcome, the staff were so professional, friendly, courteous, helpful but not overdone. Choice on the menu was varied. We had a set 3 course meal, excellent value for money. Each course was well presented, the attention to detail, made me feel like the person who cooked it had a real passion for food. The food tasted good and cooked to perfection including all the fresh vegetables. Please go, it's up there with the best, it really is.

Everything started so well. A lovely warm welcome from the hostess and the bar man. We order starters which were delicious. Then our waiter started to make us feel uncomfortable by making comments such as ‘I can tell you’re going to be trouble’ and ‘unfortunately I am not on the menu’ amongst others. I can tell he was trying to be funny but it just came across as lecherous. The worst part was when he handed us a dessert menu and proceeded to make a purring noise which we all felt uncomfortable with. We ordered the steak and when it came it was over cooked so we sent it back to the kitchen. The same waiter came over to tell me that the steak was fine and that’s how a medium rare steak was supposed to be cooked. It was not even pink and I know how a medium rare steak is supposed to look. He came across as patronising and rude. He took it back to the kitchen and replaced it with another steak. When he bought it back he said the chef has done this rare for you. Again patronising like I didn’t know how my steak was cooked. The meal ended with a delightful dessert. I don’t think we’d return purely for the waiter and his service. Disappointing as the place has the potential to be amazing as the starters and desserts were great!

1st time I've visited here and I'll definitely be returning. The food we all had was perfect, portion sizes are very generous and we all enjoyed every course. The service was fast and efficient, there is a star of the whole set up and that's "Lillo" He has the unique ability to truly read the room! He is an asset and a rare kind of person that you don't often find! He made our evening even more enjoyable and he was a pleasure to meet.

Amazing food and reasonable prices

Our first visit here and won't be out last. The food is top quality, forget pub food this is a whole different level. The staff are plentiful and very friendly. Overall just an amazing way to spend a couple of hours and enjoy high class food.

Had a really wonderful experience and the food had special flavors that went surprisingly well together. Top service too.

Met friends gor lunch. Fabulous food, excellent service by very friendly staff. Will definitely be returning.

Great dining experience with amazing customer service. Very welcoming.

Just wow! Slightly pricey, but not for the quality of food and top notch service in a very nice setting. Well worth it.

Good food fair price Good friendly service

Absolutely superb dinner at Junction 28 last evening. Every dish a delight! Just really really great food and excellent value. The evening was much enhanced by the friendly and professional service of the Manager who made us feel very welcome. Nothing was too much trouble. Great evening. Definitely my new ‘go to’ local restaurant. Thank you.

Had a great meal here whilst staying near Cardiff for the rugby with my GF. Food was amazing sirloin steak cooked to perfection, the converted train carriage we ate in was very quirky but nice experience. I also like they have a lounge waiting area where you can have a drink until the table ia ready. Staff were great, friendly, attentive, would definitely dine here again if im back in the area. 👍

Went for a family meal on Mothers Day. The place was a lovely restaurant and very busy. There was excellent customer service and great portions. Unfortunately, the starter and main food was only just warm and the Pork and Beef were not very tender, the two other meals of Roast Chicken Breast were tasty but again only just warm. All desserts were very nice. The disable toilet had no soap in the dispenser and there was no hand drying facility. On the second visit to the toilet nothing had been done despite having reported it previously. Will we be back ? - I'm not sure.

My family took me for mother's day l couldn't fault anything l love going to junction always satisfied with everything!

Very busy restaurant with helpful staff and a pleasant atmosphere. Plenty of choice on the menu to suit all, catering for any intolerances. Great portions, I had the scallops to start and Chicken burger both very good. Would recommend.

This is not the place you will discover by chance. I thought I knew the area well, but a friend told me about it, for which I'm grateful. Outside gives few clues to it's former use, besides the road name. Old mid century railway station. Interior is a little stark and I would have liked to see a theme, perhaps railway related? Perhaps blown up b+w pics or wall coverings harking back to its past. Colourised railway pics would be great too. Online table reservation relatively easy. Service was perfect . THE FOOD. Every dish was fantastic, every mouthful a delight. Even simple sounding dishes were perfect. The a la carte menu was quite long, making me think it would be a nightmare to have all fresh produce. However, I picked the scallops, black pudding and samphire starter and the taste and textures were divine. Sides offered with the beef stroganoff ( from the set menu) were unnecessary and should have been Indian in origin. Presentation, taste and quality of every dish was next level. The food overall was exceptional and clearly shows the difference between having a chef and his team and using a cook. Of course this is reflected in the price, which to me seemed reasonable and worth every penny. Didn't have any desserts as we could only take so much excitement in one sitting. That will be next time, plus I want to sit in the dining carriage which I only discovered as I was leaving.

Went to junction 28 for a family Meal on a Saturday evening, the place was very busy and we were served our starters relatively quickly however there was a significant wait for our main course, but we were offered a round of drinks as a good gesture for the inconvenience. The waiter later later came back after we had finished our mains and also offered us free deserts due to the fact that we had to wait, all in all we were happy with the experience of eating here and would recommend junction 28. The manager that delt with us was very good and could not do enough for us tbf and interacted with the customers very well.

Lovely little restaurant - really decent food and the main thing that stands out are the friendly and attentive service team here.

lovely food and excellent customer service. Will definitely go again.

Had a decent Sunday lunch here today - roasties, veg and gravy were lovely, albeit slightly basic veg for the price (boiled peas, carrots and brocolli). The meat was pretty good - I ordered beef, and was pleasantly surprised to be asked how I wanted it cooked (medium rare) - but every bit of beef I saw was cooked the same way (well done), so why bother asking 🤷‍♀️ it was still quite tender though. The apple and rhubarb crumble was weird, a bit like warm trifle. Wouldn't personally order that again.

The staff who worked here were incredible, and excellent with the children within our party

Excellent service and food. The staff super friendly and all made for a lovely lunch and afternoon

What a lovely surprise.. good tasty gourmet food at reasonable prices to suit all purses/wallets Lovely atmosphere friendly attentive staff ..service was excellent especially the manager Lillo .and the train booths over looking the river were really amazing and added to this lovely surprise find… I would definitely recommend junction 28… enjoy ☺️ P.S…We chose to choose 2 courses from the set menu

Christmas Dinner was excellent. Service was friendly and polite. Booked next year while there.

Favourably impressed by the vegetarian options which were tasty without the need for added garlic or peppers. The staff were helpful without being intrusive & the setting allows for a variety of grouping where one can converse without having to shout. An excellent evening out.

Fabulous place to eat, the staff are amazing. Lovely atmosphere

Lovely restaurant, friendly staff, good food.Highly recommend

Great evening celebrating an 18th birthday. Staff friendly and attentive. Great food.

Lovely hot food, plenty of it not rushed. Staff lovely and friendly.

8 of had a Christmas meal on a Wednesday night. On arrival we were greated by friendly staff and shown directly to our table. The staff were friendly and efficient and the service was excellent. The food was very good and there was suffient time between courses to let the food go down and chat. We had to pre ordere due to the group size from a mixture of festive and A la carte menus. Well worth trying if you are in the area.

Fabulous meal, wonderful service, and very reasonably priced. The atmosphere was lovely and calm with the young waiters, and waitresses were polite, helpful, and very professional. I think we will go a bit more often now. I would highly recommend this restaurant.

Had a great family pre Christmas nosh up😀

Good food, think they might be under staffed as service was a bit slow but on a very busy Sunday

The food was brought out quickly, the atmosphere was quite nice but the food itself was quite dry and wasn't the best of quality.

Lovely food, lovely restaurant Friendly staff

First time visit for us. A little pricey but the food was awesome! The trio of lamb was extremely tasty. The skin on the Sea bass could have been a little crisper.

Service was very quick, staff were amazing and food was fantastic. Highly recommended the creamy mash, the stick toffee pudding is the best I've had. If you're lucky enough to get the manager serving you expect some quirky jokes to keep you entertained. The group of ladies behind us even had him doing sheep sounds. It was my second visit there and I cannot fault anything.

The food was exceptional as was the atmosphere. Lovely place very welcoming

Junction 28 always keeps good standards, good food and attentive staff. Very enjoyable.

Fantastic experience, really friendly staff and owner, great food. 5 stars.

Good food nice pint great service thanks

6 star this time, everything excellent

Food was fabulous. The server was great fun. We had a lovely girlie evening.

First time visit for us. A little pricey but the food was awesome! The trio of lamb was extremely tasty. The skin on the Sea bass could have been a little crisper. Mixed grill was great value.

Nice restaurant tucked out of the way in Bassaleg behind a church. Nice setting. Decent menu and allergen choices. Not cheap. Very good service and attention.

Quality. In every sense. Never had a bad meal here