The best restaurants serving British food in South West

Extremely disappointed! We were met by a very rude member of staff, I felt we were in her way rather than paying customers. We had the carvery. Nice choice of meat but very poor choice of vegetables due to running out of some items like the roast parsnips. The roast potato's were dreadful and inedible. The peas were rock hard, the cauliflower cheese was undercooked too. And the pigs in blankets were the most expensive I've ever eaten and not worth the money. We won't be going back ever again.

Desafortunadamente, han convertido lo que solía ser un espacio encantador en algo realmente hortera e insípido con manteles de plástico y una decoración en general realmente horrible. ¡También estaba CONGELANDO! De ninguna manera podrías sentarte sin un abrigo.

Dreadful. Risotto was a bowl of stock with a few spoons of cooked long grain rice and some chopped veg. Not a risotto. Beetroot salad was a basic green salad with a load of sliced beetroot from a jar on the top. Worst meal out in ages.

Random stop at this cafe - amazing Cornish pasty’s (And we’ve tried a few in the last 2 weeks lol) - decided to go full on and followed up with their cream tea, it didn’t disappoint with a huge portion of jam and cream. Highly Recommended.

Met at dinning room personally to explain food arrangement & seating. Wide variety from Fresh Fruit Salad, to Full breakfast. I enjoyed the fresh fruit & juice. The full breakfast was all cooked fresh & kept covered, not over cooked or dry, Decent bacon slices & sausages cooked just right. & fried eggs had soft yolks. Soft pastries & endless coffee, with quick cereral fix if required. Staff considerate of seating arrangements, fresh air, opening windows to keep heat down. The food is not my main attraction to The Grand - its location, spacious rooms, including bar & dinning area & views are.

I Had a family evening with cocktails to start,unfortunately they had not a clue how to serve or make these,by a friendly young girl,the food was the worst i have had for a long time,and although i told the elderly lady she seemed to listen but shrug it off with no effect,totally overpriced for what we had ,very small meals,missing the main ingredient FOOD.I hope they can improve and get a barman in to make the cocktails,they need to be shaken,not just pored!!

Visited for a late lunch. The place was filthy, had to clear my own table and many nearby remained uncleared the whole time I was there. There were 2 lads apparantly clearing but they appeared to be working in slow motion. The "omlette" was a disc of cooked egg in a bun with a few leaves. It tasted of nothing at all except for a curiously sweet jam which was under it. Certainly completely free of cheese. Quite nasty. Won't be back

We were here for the abbey fest and were extremely impressed! There were kid friendly activities like taking pictures with Mickey Mouse, Minny mouse and pikachu! The auctions were a fun sight to see as so many people got involved and just knowing everything goes towards a good cause just makes it better.

The resturant was totally exceptable. Maybe my comment should not be here however the public toilets (Ladies) on this floor were awful. They smelt of urine, a radiator was rusty, the grouting in the tiles dirty. So the overall feeling of this faciltiy was not good. Dingles has always been a premier department store, you can't sell quality goods then have awful toilets. They let you down.

Came here Thursday, lovely girl serving and was very busy. Ordered a calamari and chips, really let down. Waited 25 mins for my order to be called and the chips were bitter and dry (also asked for salt and vinegar and there was none), and the calamari was essentially all batter and rubber inside. Will not be coming here again.

Lovely menu and great food and wine. This was my third visit, I try and go each time I’m in Cheltenham. Disappointingly the service was really slow this time. It wouldn’t put me off going back though

We visited several times over our week in town. This place has amazing food and despite some of the reviews saying otherwise we found the service friendly and efficient. Everything is cooked fresh to order so there is going to be a wait during busy times. I had the poached eggs and avocado on granary ( several times) an amazing goats cheese salad , waffles and coffee that were both delicious. We also called for drinks too and love the fact you can watch the world go by as you sit outside. We will be back next time we are in Cornwall .

Was all set to enjoy a coffee in my favourite Costa ( see review Jan 23 ) when I witnessed the best example of managerial skill I have ever seen . I imagine that the customer in question may have underlying social problems . He was unbelievable rude - over a cookie . The abuse that staff were subjected to because they had unfortunately sold out was totally disproportionate. Sir , get a life . Staff , well done for the calm and professional way you handled an extremely unpleasant situation !

Stopped for a quick lunch while walking the dog today. I was served by a lovely young chap who was smiley and very helpful. He even offered to carry my tray outside as I had the dog with me. I chose a delicious cranberry and brie toastie. It was served piping hot and was PERFECT! I sat outside in the sunshine looking across the woods. Great value and can totally recommend this special place.

Awesome. Don’t judge a book by its cover. I arrived late evening for work over a couple of days. The staff couldn’t have been more welcoming and helpful from getting me a taxi late evening at the train station to helping me get to my work venue in the morning. I had arrived past restaurant hours but the staff were more than happy to prepare food if I had wanted. I was also given a local delicacy from a local. I’m normally a poor sleeper but slept so well. Whilst the rooms at first appearance look a little dated the bed is so so comfy. The room also spotlessly clean. The question is - what’s more important to you - a great nights sleep or a sterile environment with mod cons? Sadly the first morning I didn’t have chance to sample the breakfast- I didn’t have time to wait. They have a sign saying ‘We don’t serve fast food. We serve fresh food as fast as we can”. Suffice to say I ordered my breakfast for the following morning before I went to bed so it was ready for me when I needed it. Now for the highlight DINNER. I eat a lot and this is definitely one of the best meals I had in a long time. Not the usual processed pub food. The main(stuffed chicken with root veg and dauphinois potatoes was delicious. I never order dessert but felt I had to - the main was so good. The sticky toffee pudding did not disappoint. Overall a really great stay. Thanks so much