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10 Opinions in 1 websites
Well if you want absolutely rubbish customer service this is the place for you, I went in 26 may 2024 at 4.22pm, neon sign in the window saying open. When I went in I was surprised to see the place deserted, not one customer. Now some background, I was travelling back to Skye and I have had a Doner Kebab before that was very good. So today I though of taking one for my son and one for my wife back. After a couple of minutes a red haired young boy appeared from what I assume is the office, as he approached he said hello and I responded back. I said to him could I order 2 Doner Kebabs for takeaway, he rolled his eyes and said it would take 20-30 minutes and would I like to wait. My brain struggled to see how making up 2 kebabs would take so long, thought about it for 10 seconds and said ''no way, really that long?''. at that point the guy responded by saying ok and promptly turning around and walking away. So If you want you hopes dashed by ordering food that will take half a hour, this is your place, I am not going to say what I have done in the past but if I took 30 minutes to cook 2 takeaways, my boss would have got rid of me long ago, I would expect a sit down meal to take 20-30 minutes in preparation as a maximum. Bonkers, who ever owns and runs this Fish and chip shop really needs to up their game. When I got back to Skye I told my wife and she reminded me of a time before when she got her dinner from the same shop and it took best part of a hour and there was 3 other couples all waiting, all tapping their fingers, Fast food it isn't, Good food it was but I cannot comment on that as I never got any.
10 Opinions in 1 websites
It takes effort to get it so wrong! Simple order brought to the table by server who appeared to not want to be there, zero smile or any kind of expression. None of the basic social courtesy norms at all. Items thumped down on the table. Clear our custom was an inconvenience! Although ordered there was no milk for the coffee which was almost cold, the wrong jam was brought for my scone, the scone which the menu said came with butter came with no butter and no cutlery was brought to use. When I went to the counter to report this I was ignored until I actually had to say excuse me to gain some form of acknowledgement that I was standing there. From the other reviews it would appear my experience is not isolated. This is a management issue, there are clearly issues of staff training and supervision for what I have described above to have occurred which is a real shame. You can tell the cafe has had money spent on it, it is a lovely place which should be a destination. Unfortunately my experience has put me right off, I will not return to Klondyke, there are too many other garden centers with cafes that are friendly and polite and if I'm going to make the effort to drive to one of these places its going to be somewhare I feel welcome.
10 Opinions in 1 websites
Terrible food. ! Dark , hard overcooked batter on the fish which was inedible. Chips were dark in colour and soggy. Gravy was so lumpy and thick, it was impossible to pour. A very disappointing meal and an annoying waste of money! It has really gone downhill now
9 Opinions in 1 websites
Had a private party for my sons wedding. The venue was dirty.. the toilets disgusting. Guests complained of dirty seats. Table cloths not ironed and mess everywhere Buffet not as described. So disappointing and very embarrassing for us.
9 Opinions in 1 websites
Pleasant spot for a tea break. Great choice of teas - we wanted decaf and Earl Grey and both were lovely... and in a proper large cup and saucer. There was a good choice of cakes although we resisted the temptation.
9 Opinions in 1 websites
TratĂ© de almorzar aquĂ con un amigo. Me dijeron a la 1: 30 pm que la cocina estaba cerrada a Ăłrdenes por el momento debido a la alta demanda (era el dĂa de la media maratĂłn de Royal Parks) pero que volverĂa a abrir a las 2 pm. Cuando regresĂ© en ese momento, el gerente fue increĂblemente grosero y me dijo que aĂşn no estaban aceptando Ăłrdenes. Entiendo que estaban ocupados, pero yo estaba muy descontento con la actitud. Me hicieron sentir que no era razonable pedir pedir comida. En un pub. A la hora del almuerzo. El resto del personal estaba bien, pero la gerente realmente estaba decepcionando con sus habilidades de servicio al cliente
9 Opinions in 1 websites
Hungry after watching the Football at Exeter City Went in for a pint and a bowl of chips Sadly the chips were a bit burnt 🥵
9 Opinions in 1 websites
Solo fui porque mi aplicaciĂłn Vodafone me dio una bebida caliente gratis y un rollo de tocino o salchicha. Los rollos estaban en el mostrador y hacĂan ping en el microondas durante unos segundos. Presumiblemente rollos blancos y tocino previamente congelados de origen desconocido. El cafĂ© estaba bien, pero el rollo era solo comestible. No se ofrece azĂşcar ni ketchup, y ninguno es visible en ninguna parte. Las salchichas se veĂan bastante asquerosas. No pagarĂa por nada desde allĂ.
8 Opinions in 1 websites
This branch of Warren's Bakery closed permanently in November 2019. The prices were extremely expensive. The nearest Warren's is in our county town of Taunton. If you want to get a pastie from them. I wouldn't recommend it. The better pasties are available from other sources. Not Very Happy.
8 Opinions in 1 websites
Egg was cold(was the first thing I went to eat), as soon as I realised it was cold I let them know straight away and the man didn’t even apologised. He was defensive and said but I just cooked it I cooked it all at the same time. All I wanted was a hot egg(fresh) I’ve been here a few times and never had this issue! Very rude to me. I paid off card and they refunded me cash which is a joke.
8 Opinions in 1 websites
I moved away from Aberdare 30 years ago. Myself and my family are all from this once beautiful town and have many fond memories of this restaurant. I'm currently back in Aberdare visiting family and went to Servinnis restaurant thi morning. I found it was so depressing and tatty inside. All prices plastered over the walls, the decor was so archaic I couldn't wait to leave. For goodness sake, can't you implement some vibrancy and positive decor change to make it a restaurant that's looks and feels inviting rather than one that looks as though its on its last legs. Times have moved on since the 70's. I feel as though this place is about to be dismantled and rebuilt in St Fagans Welsh Heritage museum. There was one coffee shop in Commercial Street that looked quite vibrant, bright and modern. Please change things and more will come to you.
8 Opinions in 1 websites
Advertises that hot food is available until 3pm, yet they stop at 2pm, sometimes earlier, very disappointing especially when you have made the trip there. UPDATE YOUR SIGNS
8 Opinions in 1 websites
Disgusting.. Dirty counters, dirty tables not wiped and dishes not cleared from them and dirty floors. Went to womens toilet and was even more disgusting. Toilet roll everwhere, toilets not cleaned, same dust on door hinges that has been there for months. Told one of the cashiers but they didnt seem to be worried about it.. Would definitely not eat in there.. EVER. Also Asda prices have sky rocketed on there essential items. Far more expensive grocery store than any of the others. Will not be rushing back.