Langton's Café At Lincoln Castle in Lincoln

Llevé a mi hijo por un día en el castillo en las vacaciones escolares. Como regalo, fuimos a la cafetería por té y pastel. Cuando se trataba de pagar en la caja con una bandeja de comida y bebida, la máquina de tarjetas se jugó y tardó mucho en pagar. Siendo un niño pequeño, mi hijo no es bueno esperando. Pero se comporta muy bien. Es solo que puedo decir que prefieren no estar esperando. Así que mientras el personal jugueteaba sin cesar con la máquina, me volví hacia mi hijo y le dije: “ve y siéntate bebé”. ; El personal me hizo repetirles lo que había dicho. Así que ahora tenía que decir, “ve y siéntate bebé” al personal. Fue horrible.

Una habitación fría y miserable con muebles maltratados e incómodos. Mala selección de alimentos que se enfrían incluso cuando se les pide tostadas. El personal también es frío, antipático y resentido. Absolutamente desagradable y por su actitud el personal tampoco disfruta.

La patata chaqueta estaba tibia. El panini salió a los pocos minutos de ordenar y estaba empapado y no en el más mínimo pedazo tostado. También las bebidas calientes, ¿por qué están en una taza de papel para sentarse en el interior? Una verdadera decepción al castillo que fue una gran experiencia.

DON'T BOTHER! Sausage roll was the worst I've ever tasted. No flavour whatsoever- even checked with an assistant it was supposed to be pork & herb. Told her it was inedible and should be thrown in the bin, which she promptly did. No offer of a refund or something in its place. Poor business.

Very disappointing, I don’t think it should be described as a cafe. It is more a takeaway but with tables if you want to sit in. Everything comes in paper cups, cardboard boxes or bags with wooden knives and forks etc. There was someone waiting to be served at the counter and one of the staff members was obviously due to finish her shift so just ignored the customer and went home. She should have at least acknowledged the customer and said her colleague wouldn’t be long or taken their order.

I called in for tea and cake, optimistic that I would get a pot and cup and saucer as there were only two people in the cafe other than me. Sadly I had tea in a paper cup and self serve wooden 'cutlery', which seemed expensive at £2.50 when other cafes would have offered crockery for this price. On the positive side, service was quick and everything was clean.

I've visited the cafe a few times as it's OK for a snack when in the Castle Grounds. I usually have tea and a snack. I've occasionally been served with a pot of tea with crockery. However, on the last few occasions even though eating in the cafe refreshments have been served with paper cups, plastic bags, paper plates and wooden cutlery. That's OK if we were having a takeaway but to have a teabag floating in a paper cup for the same price as a pot of tea when eating in isn't acceptable. I e-mailed the Castle and this is their policy: "At peak times, such as during school holidays, which this weekend was we do use disposable items in the Café so that we are able to speed up the service and our operation. Off-peak, when we're not as busy, we do offer crockery and cutlery to our customers." Given the status of the Castle as an international Tourist attraction I feel the cafe really lets it down. It should be staffed adequately to rptovide a consistent service throughout the year. Ironic that an inferior service is provided when they get the most tourists!

Although it is named as Langton's Café at Lincoln Castle, in fact anyone including non visitors are welcome to use the Café, which is situated on the ground floor of the Georgian jail - not as scary as it sounds. We enjoyed a mid morning brunch here at Langton's and teas and Hot chicalote (highly recommended), and savoury scones. Good staff, well organised, and tidy comfortable seating area.