Langton's Café At Lincoln Castle in Lincoln

The jacket potato was luke warm. The panini came out within minutes of ordering and was soggy and not in the slightest bit toasted. Also the hot drinks, why are they in a paper cup to sit indoors? A real let down to the Castle which was a great experience.

DON'T BOTHER! Sausage roll was the worst I've ever tasted. No flavour whatsoever- even checked with an assistant it was supposed to be pork & herb. Told her it was inedible and should be thrown in the bin, which she promptly did. No offer of a refund or something in its place. Poor business.

Very disappointing, I don’t think it should be described as a cafe. It is more a takeaway but with tables if you want to sit in. Everything comes in paper cups, cardboard boxes or bags with wooden knives and forks etc. There was someone waiting to be served at the counter and one of the staff members was obviously due to finish her shift so just ignored the customer and went home. She should have at least acknowledged the customer and said her colleague wouldn’t be long or taken their order.

I called in for tea and cake, optimistic that I would get a pot and cup and saucer as there were only two people in the cafe other than me. Sadly I had tea in a paper cup and self serve wooden 'cutlery', which seemed expensive at £2.50 when other cafes would have offered crockery for this price. On the positive side, service was quick and everything was clean.

I've visited the cafe a few times as it's OK for a snack when in the Castle Grounds. I usually have tea and a snack. I've occasionally been served with a pot of tea with crockery. However, on the last few occasions even though eating in the cafe refreshments have been served with paper cups, plastic bags, paper plates and wooden cutlery. That's OK if we were having a takeaway but to have a teabag floating in a paper cup for the same price as a pot of tea when eating in isn't acceptable. I e-mailed the Castle and this is their policy: "At peak times, such as during school holidays, which this weekend was we do use disposable items in the Café so that we are able to speed up the service and our operation. Off-peak, when we're not as busy, we do offer crockery and cutlery to our customers." Given the status of the Castle as an international Tourist attraction I feel the cafe really lets it down. It should be staffed adequately to rptovide a consistent service throughout the year. Ironic that an inferior service is provided when they get the most tourists!

Although it is named as Langton's Café at Lincoln Castle, in fact anyone including non visitors are welcome to use the Café, which is situated on the ground floor of the Georgian jail - not as scary as it sounds. We enjoyed a mid morning brunch here at Langton's and teas and Hot chicalote (highly recommended), and savoury scones. Good staff, well organised, and tidy comfortable seating area.