Based on 2.649 opinions finded in 4 websites
Based on 2.649 opinions finded in 4 websites
Opinions
Great pub. Great food. Brilliant location.
Darren Burman . 2025-05-27
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First Sunday lunch at the Wig & Mitre. Really good portions.
gervais meacham . 2025-05-26
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Today I had a late lunch with my family at the Wig & Mitre and I am so disappointed. We knew we had to wait, which is fine if you are going to get good food. We knew it was not the cheapest, which, again, it is fine if you are going to get good food. But no. No good food. I had the jerusalem artichoke risotto and it was severely overcooked. And It arrived almost cold. The cook cannot not notice that the rice consistency is completely gone. The cabbage (the side of the sausage and mash) was barely boiled. It was raw! Impossible to eat. We waited almost an hour, I am not fussy and I was so hungry, my kids were hungry as well so I didn't protest. Also, no one came to our table so ask if everything was right (perhaps they suspected something?!). The penne of the kids menu were also so overcooked and the sauce was spaghetti hoop like.. but spaghetti hoops do not cost 7 pounds! Clients do not deserve that, pubs should encourage people to enjoy life and spend their money on good food and drinks. Next time I will eat at home. Which is not what the food and beverage business would like to hear.. right?!
elisa benedetti . 2025-05-26
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Nice place its quite expensive for somewhere that you have to order at the bar and the food wasnt really that great, asked for rare steak came well done and it wasnt as tasty as it should have been for the price.
Matt Scriven (DeadlypieUK06) . 2025-05-26
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Fabulous selection of food, at reasonable cost. Excellent service from Dawn, Emi and Charley.
Dawn Jones . 2025-05-25
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We had a delightful lunch here today. My husband said the beer was the best he’d had on our trip so far ( Wig and Mitre ale)! The food was delicious, fresh and tasty and reasonably priced. The pub has lovely decor and the staff were very helpful and friendly…thoroughly recommend.
Barbara Clayton . 2025-05-21
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Excellent food. Scotch eggs are delicious. And the local sausages! Good variety on the menu. The wig and Mitre beer is great too!
Mark Clipy . 2025-05-20
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Nice traditional pub with food up Steep hill near the cathedral. Good menu and dog friendly. Recommended .
Adrian Wells . 2025-05-19
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Drinks menus don't have prices - which is annoying and pointless. When I did enquire about one of the drinks advertised they rudely and abruptly said they didn't have loads of stock space so didn't sell it. So why advertise it. Rude staff and didn't stay. Wouldn't return ** Edit, you say it's a company menu - then why not explain that on the menu. I'd prefer to browse a menu than feel rushed looking at the bar. Also - only the wines had the prices against them which is a bit bizarre? Why not have prices against all other drinks. Literally never visited a place like it.
Katie Chapman . 2025-05-15
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We were disappointed with the serving of beef for the Sunday roast. Two small pieces not adequate for the price of meal. We were a party of 10 but had all pre-booked.
Zarreen Vinters . 2025-05-13
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Fabulous and accommodating staff. Great ales served by experienced staff. Especially Emi and Anne. The chefs charley and Fletcher are on top of there game.
Tommo . 2025-05-11
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Had an amazing meal here, the food was so good, big thanks to Ollie and Dom for smashing it in the kitchen (that peppercorn sauce was incredible!). Rick and Emi looked after us so well - so friendly and great vibe all round. Highly recommend if you’re after proper good food and great service! Will definitely be back. Thanks guys! 🫶
Kirsty Newell . 2025-05-11
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Great pub. Nice atmosphere, good service, delicious food (traditional sausages).
Snezhanna Yuhnina . 2025-05-10
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I've been enjoying a visit to the 'Wig' for over 40 years, it's always had great food and ales regardless of owner or landlord. The current owner has tastefully upgraded the interior whilst keeping the historical RAF Squadron stickers that have always been a talking point. Friendly and attentive staff👌
Marc . 2025-05-09
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Came here for the first time for a late mother's day treat and had an afternoon tea. Charley the chef served us and couldn't do enough, I enjoyed every mouthful. I would also like to thank all of the staff who served us, you guys made our afternoon special and I loved the managers Irish accent. Will definitely visit again.
Karen&john Dixon . 2025-05-07
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Amazing! The staff are always so welcoming. Atmosphere is so friendly and always a laugh. Live music on weekends too! A varied selection of food on the menu. A great spot for a rest up the hill on a Sunday for their freshly made Roast. Would definitely recommend
Jasmine Linford . 2025-05-06
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My daughter and I had the Sunday lunch in the evening on Bank holiday Sunday. The staff were friendly and very helpful and the meal was good, especially the as it was Sunday evening, as some places I have been too are very frugal with their portions if they have been serving Sunday lunch all day.
Tina Simpson . 2025-05-06
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Always have the best time. Staff are so lovely! Friendly and welcoming atmosphere every time! Food and drinks are always amazing. Would recommend anyone to come here!
Alyssa Brooke . 2025-05-06
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The experience was immense - Hannah looked after superbly. We often frequent the pub for drinks and food and it is always brilliant. Great staff and atmosphere in a beautiful part of Lincoln.
Iain Harvey-Ashenhurst . 2025-05-05
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I can't believe I haven't left a review already! Every time I've come to Lincoln I have always dropped in the wig for either a pint or dinner, and they never miss a beat! Absolutely incredible atmosphere, lovely staff, and mouthwatering food! When I say this is my favourite pub... I mean it!
Anthony Hodgson-Yeomans . 2025-05-05
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Rich and Martin were great. Our son loved his mashed potatoes best he has eaten. Steak was amazing, phili steak wrap and grilled halloumi sandwhich also great Great place to come with autistic children - very understanding staff
Ruth Subash . 2025-05-05
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Excellent - friends of ours visited us for the day, we took them to the Wig and Mitre as they never disappoint! Amazing! Thank you Hannah for looking after us today - amazing service!
B Ashenhurst . 2025-05-03
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We visited the Sunday of St George day parade, having booked earlier that morning. We were initially seated to the rear in the family area, but after enquiring with Dawn she moved us into the front window so we could watch the world go by. Dawn turned out to be an excellent front if house host. Accommodating to our odd request. She and Rick were fantastic i their service and their banter. The venue was beginning to get quieter than it had been earlier and both of them must have been looking forward to some downtime. But they were both extremely chatty and informative. Dawn, especially was on top form. The food was just the ticket. Freshly cooked and just enough to leave our appetites sated. The only downside whilst not detracting from the pub, being no beer garden. It appeared nearly every other venue had one or were allowed seating kerbside. I would whole heartedly recommend visiting this pub, to eat, to chat, to laugh, or just to watch the world go by. Thank you Dawn & Rick. Like Arnie, I'll be back.
Mark Williams . 2025-05-03
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Love this spot. Always visit on a trip to Lincoln...Really friendly staff. Good food. Good drink...Great location...Love it...
John Malone . 2025-05-03
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I’ve been going regular to the Wig & Mitre and I honestly say I cannot fault it well worth a visit
Anthony skepper . 2025-04-29
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We had our small wedding reception here Hannah and Emi were amazing and the food was very good x
Adam Petch . 2025-04-29
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Popped in for drinks and a light lunch. Sadly we both ended up with food poisoning from the calamari. It’s impossible to be certain about the link, but the timing was indicative, and the muesli, blueberries and coffee we had for breakfast were unlikely to be the cause.
Harald VAN LENNEP . 2025-04-28
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A great venue. Dawn and Rick really looked after us and Ollie and Charley cooked a proper feast
Thomas Moore . 2025-04-27
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Wonderful Sunday Roast Super friendly staff
I. V. . 2025-04-27
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Absolutely tremendous service from Dawn & Rick. The food was amazing, beautifully presented by the chef Ollie & Charley
Les Bishop . 2025-04-27
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Where do I start?! Just amazing. We were looking for somewhere to have our Wedding meal/evening. After hours of searching for somewhere and getting quite fed up with the lack of quality customer service.... Tina from the Wig & Mitre saved the day. Tina and Martin's response to our enquiry just stood out way above the others. It was welcoming, friendly and polite with a no-pressure approach. Tina called and went through everything and was completely flexible to our needs the entire time. We visited Wig & Mitre before booking (as recommended by Tina) and we loved the place. Can't believe we didn't know about it beforehand. To cut a really long (but successful review) short - The Wig & Mitre Team have all been lovely. They honestly did so much for us, were personable and likeable. Tina was on hand and adaptable to my last minute seating plan changes and food additions - nothing felt like too much hassle for them. Tina and Dawn decorated the place so lovely, we were so pleased. All of the staff on our wedding eve were so friendly and approachable. Shout out to Rick and Ann. The food was delicious! Not one single bad word was said about the food. The guys at Wig & Mitre knew exactly who was eating what and took the food to each person without shouting out meals. Quick service at the bar (we hired upstairs). We played our own music through their sound system. I really couldn't have wished for a better venue and Martin & Tina at the Wig & Mitre deserve all the success. I really recommend booking for any event. It's not often you don't reflect and wish to have changed something but on this was perfect. Thanks again guys - hope you're feeling the love. The Scotts x
Sophie Scott . 2025-04-23
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Just had an amazing meal thanks Fletch & Dom, drinks and shots in the Wig and Mitre. Dawn and Emi are super friendly, knowledgable and so welcoming! Highly recommend a visit whenever visiting Lincoln a beautiful place!!
Angela Skinner . 2025-04-23
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Really friendly and welcoming and the food was lovely. Well worth a visit good value for money would certainly revisit
Diane Woodlands . 2025-04-22
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Food was fine , we have to get our own drinks, barman was arrogant, cocky and lazy
Jason Hopkinson . 2025-04-20
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I would highly recommend this pub. You have all made us feel most welcome and have enjoyed the Easter weekend with you .Its not just for the amazing food but the the attention to detail that the staff give to every customer. This establishment has the feel of a local old english pub. Well done to you all especially Martin Hannah, Dawn aa wwll as Page and Emily. Had a great meal thanks to Charley and Fletcher.
Charles L . 2025-04-20
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Pleasant place - over priced and uninspiring food. Sandwiches £13 with no salad etc. bit of a rip off but nice enough atmosphere.
Kelly Lyons . 2025-04-18
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Great place to have a meal. We were served by a lady called Ann and she was very sweet. Overall it was brilliant 🙂
Tony Philip . 2025-04-18
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Cute dog was there which I loved. The staff were soo nice and welcoming, helping me out when I needed. Great chips - some of the best I've ever had. Watch your head on the stairs though haha, I hit my head on the rood even though I read the 'mind your head' sign.
Mia Rogers . 2025-04-18
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Dawn Emi and Charlie looked after us, great food and service
Peter Groggins . 2025-04-16
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Lovely meal - lovely staff. Dawn, Eni and Carly are great!
Caroline Timms . 2025-04-16
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Very nice place, tasty, not expensive food, friendly service. I recommend it to everyone. Very nice place, tasty food, nice service. I recommend it to everyone.
Marek Marzec . 2025-04-15
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Visited this pub many times. It's a great place, lovely atmosphere. Great service and friendly staff. The food is fantastic. Recently visited while on the Lincoln Ale Trail.
Christopher Johnson . 2025-04-14
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Great food with friendly staff. Service was a little slow but it seems they only have one chef at the moment. But when the food did arrive it was really good. Also should mention they were missiny 3 or 4 things from their menu. The lamb shank and the chicken and mushroom and chips were particularly good.
Hugh Price . 2025-04-10
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Quality food and really friendly service. Highly recommended
Gary Moore . 2025-04-09
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Had a great steak lunch today, food was cooked perfectly and the staff were super friendly. I can’t wait to go back
Lisa Woodhouse . 2025-04-08
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Had dinner at the pub with my friend a few weeks back. The food was so delicious, however, the nice man sitting next to the counter was super rude. I went and asked for advice on food, he proceeded to say: ‘I don’t know what you like, do I? And went on to shout back and forth with the girls working just loud enough for my friend and I to hear… He then went on to make comments about my accent (bear in mind that English is not my first language) and made a point to let us know that he emailed the manager to get ahead of any potential problems. As I said, a shame as they do serve very good food…
Scheyla Kniess . 2025-04-06
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Friendly staff Quick service Lovely food The perfect Sunday roast
Emily Howes . 2025-04-06
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had a mothers day afternoon tea...it was absolutely amazing looked after by dawn...really good customer service and the food was amazing 👏 thank u..defo going again 😀
ruth wilson . 2025-04-01
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came here to say for mother’s day lunch and my dads bday, was excellent service and really tasty food! well worth the visit!
Sarah Thomas . 2025-03-30
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Waiters rude, had a go at us for sitting in the wrong area of the restaurant. Staff unbelievably rude, prices extortionate. Avoid
Tanya Mountford . 2025-03-30
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Ann served me she was amazing, food was great, drinks were quick and they have a nice atmosphere, overall 10/10, i recommend
Brijith Andrews . 2025-03-30
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The Wig and Mitre is hands down the greatest pub in Lincoln, and it’s not hard to see why. Perched at the top of Steep Hill, it’s the perfect place to catch your breath after the climb, offering a welcoming retreat with a fantastic atmosphere. What really makes this place stand out, though, is the incredible manager, Martin. Always ready with a smile and eager to help, Martin ensures that every visit feels personal and memorable. His dedication to making everyone feel at home is what truly makes this pub a standout. Steeped in local history, the Wig and Mitre has a unique charm that you can feel the moment you step inside. The rich heritage of the pub adds to its warmth and character, making it a great spot to soak in some local culture while enjoying a pint. And let’s not forget about the food, simply outstanding! Whether you’re after a comforting meal or a light bite, the menu never disappoints, offering something for everyone. But at the end of the day, it’s the people that make the place. From Martin to the friendly regulars, the welcoming vibe and community spirit are what keep me coming back. If you’re ever in Lincoln, the Wig and Mitre is a must-visit, where history, great food, and exceptional people come together.
Rob Dennison . 2025-03-27
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Amazing, olde world, tasty, well presented food. Attentive staff. Great for Sunday lunch.
Sue Dean . 2025-03-24
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Staff very friendly. Waitresses very nice and sccomadating (Hannah and Paige). Only downside was bit of a wait for Food but it was busy.
melanie goy . 2025-03-23
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Brilliant Sunday roast here, good guinness and inches cider, excellent service and excellent staff. 😍
Adele M . 2025-03-23
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I wanted to do an another review but think have to just edit. Thank you for the hosts reply. We can’t expect businesses to never change. Today’s Wig is still one of the nicest pubs in Lincoln, it attracts nice people, very cosy, the food was well cooked and presented. The live music appreciated and the staff worked very hard to make sure everything was as it should be, thank you! …. Original review-To be honest, not as nice as it used to be. The Wig and mitre used to do lovely food. But now it’s just normal pub food. Very limited choice. The fish in the fish and chips was actually very good but I think the chips just frozen chips. They had 2 guys doing live music and they were great, although they had to compete with hand dryer in the ladies toilets! Staff were all great.
Kirsti R . 2025-03-23
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Nice pub for a drink but their lunch lets them down. Ordered a chicken club sandwich and it had a minimal amount of chicken on, one half almost no chicken at all. For £15 I expect at least half a chicken breast. Overpriced food imo that could be done better
Cha L . 2025-03-17
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Great food and superb atmosphere.
Sean Condon . 2025-03-16
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This used to be the best pub in Lincoln. The food this time round wasn’t very good. I had a really over cooked, dry and very meagre chicken burger that was £15!!! It wasn’t even McDonald’s standard or size. The only reason I didn’t send it back was that it took 45mins to arrive and it would have probably taken another 45 to be replaced. The staff were nice and it was very busy but no excuse for crap food at that price.And, please stop repeatedly asking if the food is OK. After three times I had to politely ask them to stop.
Custard Banjo . 2025-03-15
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Excellent food, really good menu. The staff are extremely friendly and very helpful. Hannah and Dawn go the extra mile to help all they can. The Rib and Chuck burgers are fantastic and good value for money. As for desserts, they are not to be missed. Cannot recommend the Wig and Mitre highly enough.
Jill Appleyard . 2025-03-12
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We had a fabulous night, we did came across the pub by accident, had a wonderful dinner. Staff were friendly and professional.
Brian Sankey . 2025-03-11
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Our new local, following our move. Fabulous food, drink and ambience. Dawn is an asset, she makes every visit special ❤️
Gill Clay . 2025-03-11
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Super meal, friendly atmosphere, great value, delicious chicken and leek pie with glass sauvignon blanc
Karen Jones . 2025-03-09
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Lovely friendly restaurant...lots of seating upstairs..we didn't book a table but there was plenty of spaces. Food was hot and tasty
Cazza 112 . 2025-03-09
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Booked for Sunday Lunch, with our dog. Lovely quiet atmosphere, plenty of dogs, all well behaved. Water bowl with top up greatly received. Food top notch lovely pink beef, plenty of gravy, what’s not to like. Teddy had kids Roast Chicken with veg & gravy, he loved it. Best Cauliflower Cheese I’ve had in a long time. Definitely recommend, definitely visit again
Robert W . 2025-03-04
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2 of us had the roast beef dinner and 1 the roast pork. All 3 plates of food were luke warm. The beef was tasteless, but the pork was good. Service was good. Overall bang average.
John S . 2025-03-04
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Lovely people and great food. Highly recommended 👌
Robert Butler . 2025-03-03
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Amazing service, lovely people. I recommend the scotch egg and the Korean chicken for starters…AMAZING!!!
Henry Bruce . 2025-03-03
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Great old pub in the heart of tourist area Lincoln. Friendly welcome and decent food. I probably come here at least once a week and it’s the sort of place where a lady could sit and read a paper with a coffee without issue. Staff go out of their way to make newcomers welcome.
jim c . 2025-03-03
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Absolutely fantastic pub which you must visit when in Lincoln. The staff are so friendly and welcoming, feels like home. I've visited numerous times for drinks and ate here last night. The food is superb! Special thanks goes to Dawn, she's the queen of the bar!
Ben Harley . 2025-02-26
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We go to the Wig every Tuesday for quiz night, which is one of the best in town, I'm involved in another one on Sundays so need to be impartial! it is hosted by local DJ John Marshall ably assisted by Kezza and it is great fun The food is good quality pub food always served in reasonable time and piping hot and you can alter bits i.e. swap mash for chips. Though the availability of pies is now a running theme. But what really makes this pub excellent are the staff Martin, Hannah and Dawn in particular. For example last night Hannah asked if a gent Neil could join us, he had been in the night before and she got talking to him. Turns out he was from The Wirral and this was his 1st trip since losing his wife just before Christmas and he loved pubs and quizzes so Hannah suggested he came back next night for their quiz and said I know a team you can join, and we were happy to have him. Talk about going above and beyond thx Hannah. The evening ended eventfully with a small fire in the gent loo, hand drier overheated, but the staff were cool calm and collected escorted everyone out swiftly, you would expect that but I have seen happen and people panic, well done team. See you next Tuesday
Dave S . 2025-02-26
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I am currently based in Lincoln for work during the week. The mitre has become my favourite place to have a drink and dinner. The food is amazing and the pub is cosy with a friendly atmosphere. Behind the bar Dawn can’t do enough for you. Highly recommended this lovely pub.
Tom H . 2025-02-26
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Really thoughtful attention to our needs. Lovely helpful Dawn and waitress Iris. Both added to our enjoyment of an excellent meal, burger night 2 for 1!
Nicola Colchester . 2025-02-26
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Beautiful environment with delicious foods! Met some friendly people there also. Would definitely go back once back in Lincoln!!
Mike Sconce . 2025-02-25
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Meal ok,though my veg was cold.Quite cold with people coming in and out of rear door and cold air circulating also. Staff very nice.
Marie Hindle . 2025-02-24
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Four of us had a lovely meal here. We had booked for 7pm and although we arrived very early, they still found us a table upstairs. Hannah our server was really great - so friendly and welcoming, always smiling. Food was lovely and we didn't have to wait long to be served. Thank you Hannah and chef Ollie for a lovely evening. We would definately return.
Gwyneth Prestidge . 2025-02-22
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Had a wonderful meal here... first time in lincoln so took a chance booking but absolutely glad we did. Nothing too much trouble (even moving tables!) for Hannah. Praise to the chefs too, Ollie and Lewis....food was spot on. Would definitely visit again.
Clare Thomas . 2025-02-21
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Pros: -The servers that took our order and seated us wer every friendly and helpful - The food tasted lovely Cons: - Food wait was 45 minutes with no forewarning - Despite the menu stating a vegan option and explicitly stating at order the roast was without a Yorkshire pudding / was vegan, was still served as vegetarian with Yorkshire pudding. When highlighted to the server, solution was to just pick the Yorkshire off the plate by hand at the table -No vegan substitution for the removed items - No checkback undertaken
Barney Wain . 2025-02-16
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Nice pub, with a reasonable beer selection. Absolutely outrageous pricing strategy for food - £8.25 for one small piece of chicken badged as a ‘small plate’ Staff blamed the ownership group and gave the only option for it to be returned to the kitchen for a refund. Have a beer but skip the food
Joe McCarthy . 2025-02-15
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Had a fabulous visit to The Wig this week, food as always was good, but Rick made our visit! Polite, knowledgeable and so very friendly, really made us all feel comfortable and special. Will def be back.
Julia Creedy . 2025-02-15
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Lovely evening with great service. Really friendly and a great 3 course meal.
graham canty . 2025-02-10
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The staff were very friendly, food was lovely too.
Maggie Maclachlan . 2025-02-10
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Dinner for 3 on Saturday evening, definitely won't be going back, your male waiter was extremely rude to my husband when asked a simple question, some people should not be working in hospitality, food was mediocre at best and over priced, plenty of other restaurants to visit where staff are friendly, courteous and professional
B Sklanka . 2025-02-10
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First time visiting. Food was delicious and very reasonably priced. Only complaint was the menus. Writng so small and light print we struggled to read them (even with reading glasses on )
Cath Breach . 2025-02-10
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This is our first time here and we will definitely coming back. Lovely atmosphere and warm staff.Only rated food 4 stars as I'm gluten free and would love too see more options ,but the cod I had with chorizo was fantastic compliments to the chef. Would off loved to have had the sticky toffee pudding as my friends did and it looked amazing. But thank you for a lovely meal.
emma mercer . 2025-02-03
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Booked a late lunch at the Wig &Mitre on a visit to Lincoln. Our table was ready and the staff in the pub where friendly and the food was well cooked and enjoyable. Great pub and atmosphere I would certainly recommend to friends visiting Lincoln.
Anne Booth . 2025-02-02
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tl:dr: Had to leave after waiting 2 hours for food. Emails to the establishment regarding the experience ignored. ------ My sisters and I booked the festive menu for 4 people for Monday 23rd December. We were asked to email over which courses we planned on ordering in advance, which we did, and requested a quiet room as one of my sisters suffers from migraines. We had also emailed ahead asking about wheelchair access, but received no response. We also received no response to emails regarding dietary requirements. On arrival we were told that we'd "Unfortunately arrived at the same time as a table of 10 and a table of 12". Early red flags that we wished we had heeded. We were seated around 6:30pm and after a rather inappropriate 30 minute wait we received our drinks. Despite being seated in a quiet room, the door leading to the room slammed every time it shut, banging loudly every time staff came in or out. 50 minutes after we'd been seated I enquired as to when we should expect to receive our starters. One hour after arriving our starters arrived and, once we had finished these, so began another long wait. We asked multiple times for updates as to how much longer we should expect to wait for our food, but on each occasion no one came back to us. Another hour passed, two hours since first being seated, and we had still not received our main meals. Despite the fact we had emailed our orders in advance and pre-booked the table, we were still waiting at 8:30pm for our main meals. As my sister was now beginning to feel unwell and could not wait any longer, as well as the rest of us being now tired, hungry and fed up from waiting, I went to inform the wait staff that my party was leaving as my sisters got their coats. The main bar area was chaos. A young man ran past me, out of breath and holding plates of food, saying he'd be with me soon. Another young lady came to the bar, stressed and out of breath, and in a panic said she'd also be with me soon. The atmosphere was tense and overwhelming. I'm not sure what issues were going on behind the scenes, but the team was clearly stressed, overworked and understaffed. It was actually appalling the conditions these young people were left to operate under. Eventually I managed to talk to someone and received a verbal apology. We were not charged for the food and drinks that did turn up - and I wouldn't have expected to have been - and left. Frustratingly we were told that we could not be reimbursed our £10 deposit. I live in London and only manage to see my family every 4-6 months or so. When I do come home my sisters and I meet up for a family meal. It's a special occasion for all of us and requires a lot of pre-planning particularly as one of my sisters has two young children and the other two unfortunately suffer with long-term, chronic health conditions. This meal is the highlight of my trip home. On this occasion we looked at many restaurants specifically for a celebratory Christmas meal and were so excited at what Wig & Mitre had to offer, especially as I'm vegan and often struggle to find an establishment that caters to a plant based diet. It was therefore gutting that our evening turned out as it did and that we ended up leaving hungry, tired and disappointed. After our ordeal I reached out to Wig&Mitre via two separate email addresses and after a month - including a follow up email to give them an opportunity to respond - I've not heard a thing from them. Please don't go here. They really don't care about their customers.
Kat Little . 2025-01-30
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Beautiful pub but absolutely dreadful service. We made a booking for a large group for a birthday celebration. Family had traveled far to meet up but we were faced with awful service. We gave a preorder for food of which we were told the meals that were missed were not on the order, they clearly were. We asked questions on the email, these were never responded to. Starters were missed and then the mains were sent in dribs and drabs. Four had been sent out of which one had to be returned due to bring cold. It took that long to receive others that gravy had to be sent back because it was cold. Then sides came out but they didn’t have the meal to eat it with. Then three mains just never came, again being told they weren’t on the email, again clearly were. We cancelled them at this point. The manager came to see us and said he actually could not find an email from us ?? Yet starters and some mains had come out !! He asked if we knew if it had been received !! Clearly it had. My nephew had spoken to someone the week prior, of which his response was I don’t work those days !! This was not what we wanted to hear or resolving the issue. We had to say if the remainder meals did not arrive in the next 10 minutes we were leaving ( less the three that still did not arrive and cancelled). He clearly has no customer service skills. The pub clearly cannot cope with large bookings and therefore should not take them. The manager did offer a free drink which some of us did have and 25% off the bill which was appreciated but the experience totally ruined the day and no free drink or money off can repair that. The poor waitress was the only one showing empathy to the situation. We can safely say we will not be returning ******************************************* Wig & mitre clearly not bothered to receive a one star review as no reply received after 4 days. !!!!
Helen Wetton . 2025-01-25
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Lovely location, decor is appealing and comfortable. Very well heated on a very cold night visit that provided a warm welcome only topped by that of the staff. Staff friendly, attentive and professional. Ordered home made burger which was so very tasty and steak which was cooked to perfection. Triple cooked chips were perfect and homemade pepper sauce just lovely. Excellent fayre with a friendly and warm welcome.
All AboutIt . 2025-01-25
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Nice pub very friendly helpful staff. Menu and food not up to level i expected a bit disappointed. Why in this day and age is vegetarian food a token gesture when all the supermarket are making such a big thing of it.
Paul Hickling . 2025-01-21
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Good place to eat brilliant looking forward to going again soon 😁
Adrian Robinson . 2025-01-18
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Wig and Mitre was in the past a go to restaurant for quality eating Now it is a pub serving food
Richard Howden . 2025-01-15
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We visited this charming pub to escape the cold after exploring the wonderful streets of Lincoln. The staff were amazing, very attentive and friendly. Well worth a visit.
Jonathan Wollny . 2025-01-13
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Great welcome, very friendly staff with great service. Excellent food!! Had a lovely evening out with the family, would recommend.
Caroline Mohan . 2025-01-11
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Been here a couple times and will definitely be coming back, the atmosphere and the service is top top notch. In particular Dawn and Martin and very friendly! Food is always good standard for a reasonable price to.
Alfie White . 2025-01-11
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Very nice place, really good food and lovely staff! Dawn and Martin were lovely servers with happy faces and a nice warm welcome. Definitely will come back again
Natasha Belson . 2025-01-11
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Cosy dog friendly place - we were well looked after by Dawn and Emi, our dog was definitely a fan :)
Sam &Tom . 2025-01-11
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Lovely food and great service - many thanks
David Platten . 2025-01-10
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Pleasant meal. Some tables getting table service others. Food was good but not to the standard of the price of the menu
Daddyslittlelunchbox . 2025-01-05
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There was a slight issue with booking, but this was dealt with efficiently. Food was delicious and service good on what was a very busy night (NYE).
Tim Wood . 2025-01-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3336 Opinions
Great pub right between Lincoln's historic cathedral and castle. Small but nice selection of drinks, reasonably priced, and the staff are exceptionally friendly.
3073 Opinions
We had a group of 13 people,so we had to pre order our food via a link which was sent.prefood booking was complicated and still had to order through several calls to pub, on the night there was specials but could change due to a pre order food came out for 11 people but further 10 mins wait for the other 2 meals when everyone had nearly finished was never asked if everything was ok but food was poor hard sardines frozen fishcakes every plate served different but ordered same.poor service poor food for an expensive price.wont be going back as a family.
3656 Opinions
We come in almost every week and we have never had bad experience, but today was exceptional! Sophie helped us with every question we had and also went above and beyond to help us with some technical issues that helped us out fantastically! It's not her usual job but her help has made such a difference to me and my wife! Nothing is too much for her! The team is also very good and the food is always perfect. Emma is also always lovely to see when she's working too!