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The best restaurants serving Brasserie food in England
836 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2909 Opinions in 3 websites
To say something is very wrong would be an understatement. My friends and I have eaten at this particular Prezzo for years, and never usually had problems...however, recently things have gone rather wrong. The order sizes have shrunk, especially the pasta dishes. We usually order the spaghetti carbonara with added chicken....it used to come in a lovely large dish and now it's a tiny portion with 4 or 5 tiny bits of chicken (which for an extra £3 is ridiculous). But more worrying was the serious lack of communication between staff. I understand it's a busy time of year, but the restaurant can only get so busy as there are only a set number of tables. So surely the staff should be able to handle it at it's busiest, if not then management need to restructure their staffing needs. On our last visit for example, we waited 45 minutes for our food, and when it came the waitress bought our desserts before our mains....took them back....then we waited a further hour for our mains to finally arrive (que the disappointment in the tiny carbonara) then a further hour past whilst we waited for our desserts which they had tried to serve us previously....in the end we told them to cancel the desserts and asked for the bill so we could just leave. The table next to us were having the same problem and also decided to leave half fed. £50+ it cost me for the privilege of two tiny dishes and a couple of fruit juices over the time span of 3 hours of waiting.....and it then took 4 staff members just to sort out our total and give me the bill. But sure, take my £50 I guess. I sincerely hope things improve.
2307 Opinions in 4 websites
We just order for the first time and all I can say is that I never was so disappointed, after a long shift and being so tired decided to order so at least for today I don't need to cook, we order a mix grill and a sirloin paying a lot and receiving something that wasn't enough even for one person, literally 2 wings and 2 bones that the meat wasn't there and a sirloin small that in that bag the only visible thing was the plastic container, spending around 30 pounds we end up cooking something so hungry we was after. For who never order I don't recommend.
196 Opinions in 2 websites
Disappointed with the service, we arrived for our booking and were told to wait as the session before was overrunning. We finally started our 1 hour session at 1:25 (which was meant to start at 1). But our time was cut 15 minutes short, as the next booking arrived. I would not recomend.
63 Opinions in 2 websites
El peor doner kebab de todos los tiempos. Hecho fuera de la vista, por lo que no estoy convencido de que provenga de un lugar. Calcule que está en el microondas. Sabe a carne de salchicha extraña. Sin ensalada. Fui a comer a las 10, con patatas fritas y bebida. Pequeña porción de patatas fritas. Muy decepcionado. No volveré.
2298 Opinions in 5 websites
We booked the London Afternoon tea to celebrate my birthday. It was a wonderful experience and a fabulous selection. The sandwiches were lovely and fresh. The scones were very tasty, and then the special sweet treats shaped in iconic london buildings looked amazing. You are also spoilt for choice with a selection of teas and coffees. My top tip is to see what the london buildings are made of .. flavour wise, as there may be something else on one of the other menus you'd prefer. After we almost finished up, they started to play happy birthday and proceeded to bring me out a separate mini birthday cake. Very nice touch. They do takeaway boxes, which was lucky as we couldn't finish everything. Hazel, our server, was great at explaining how it all worked, and they had a selection of versions of the menu. Vegan, vegetarian, as well as gluten-free, and a kids selection. She was very attentive without being intrusive. Very polite. Would highly recommend this lovely treat for a birthday, etc.