Based on 1.627 opinions finded in 2 websites
Based on 1.627 opinions finded in 2 websites
Opinions
Really enjoyable experience eating dinner here on a Sunday. Very generous portion sizes (maybe a little too big for me but they helpfully packed up leftovers to go) and beautifully flavoured chicken & Lamb Shish mix Food also tasted fresh and I think it’s pretty healthy ~ most dishes served with fresh salad. Have visited twice and will be back again soon.
dianakO7504SH . 2023-11-01
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I only had a halloumi wrap but it was delicious. Looked like a good selection of fresh, tasty food. Staff were lovely
Faye P . 2023-10-17
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The wraps we massive hot and tasty staff friendly and great value would recommend it to any one the baklava was delicious
Clare O . 2023-10-13
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Went for a kebab, got extra chips and baclava. Very ta at y kebab, sweet baclava and good chips. Quick service would definitely go again.
Ben F . 2023-10-10
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Absolutely amazing food. The staff and boss are so genuine and actually care about their customers. They treat everyone like family I 1000% recommend this place to everyone in the Western Area
Ryansingz12 . 2023-10-10
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This is a great spot for authentic Turkish cuisine, Highly recommend, 5 start service central location
Josh S . 2023-10-06
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Taner is a lovely host and cook. We thank you for your hospitality and expertise. Thanks for teaching me the language. The balklava is the best I’ve tried.
Scott M . 2023-10-06
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Very friendly staff, Best qualty service, delicious all Foods, always fresh everytime suberb, everyting homemade. Highly recomended
keiandonohued . 2023-10-01
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This is amazing experience ever befor! This shop not normal Kebab shop. This shop trafitional Authentic Kebab shop. One time try never give up 🤙
Phill C . 2023-10-01
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Until now almost every kebab shop we've been too have been more or less the same, yes some are a bit fresher than others but this place beats them all and il tell you why. Not only do they use a genuine charcoal bbq to cook their meats giving you that proper bbq flavour but the seasoning is on another level, very very tasty. The owner was very welcoming and friendly and recommended some dishes for us 😊 So glad i found this place as will be our new go to. Thanks guys!
Pioneer23950958540 . 2023-10-01
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Went for mixed meze and some backlava. Returned again for more for the rest of the family when they joined me! Really good home-made food from friendly staff too. (They do only take cash, just so you’re aware)
not2_4kids . 2023-09-30
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Very solid takeaway and late night cheesy chips! Owner was very friendly as well, clearly a good part of the community!
Noah S . 2023-09-23
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Legends, they stayed open past their closed time to make us kebabs. Would rate them higher if I could. Top customer service everything made in house too!
Olly C . 2023-09-23
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Best foods ever!! Very nice food , friendly owner and all staff, everything homemade and daily’s fresh make it everyday. Highly recommended best in a town. 👍
Jhon H . 2023-09-22
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Just say lush all foods! Everything homemade everything fresh daily make it! All staff very friendly and really helpfull! Best in a tow! Highly recommended! Never give up guys ,,,, 👍
Ayhan A . 2023-09-20
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The food is really excellent, completely authentic and fresh. Tonight we also had the baclava which really wonderful .
karenf455 . 2023-09-20
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Best kebabs in town! Very friendly manager. Gives free food as well! Grills are delicious! Pizza is well done! You will enjoy the food here! Must visit!
Roam30516865432 . 2023-09-20
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Had chicken shish a few times and it’s really good shish man 👍 way better than everywhere else around here. Defo my number one go to for a shish now. Had a separate pot of mint sauce and omg it was lush 🤤 I am...
Max D . 2023-09-12
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Just had a stunning mixed grill kebab. The homemade Turkish bread it is served in is delicious and the food was cooked perfectly. Definitely We will be back again !!! 👍
Alexander A . 2023-09-12
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Great Kebab Place ! Both Lamb and Chicken kebab! Keep up the good work! Highly recommended. Best in a Town.
cornellc325 . 2023-03-21
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Real nice clean and delicious food, helpfully and friendly staffs! Lushness! Keep going guys. Highly recommended. Best in a Town!
33tanerk . 2022-11-28
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Have come here many times not for the great customer service or fabulous food (neither apply) but it’s a means to an end. Quite often what I order and what I get are two different things. I assume that is because on a weekend evening...
Sightsee16486221110 . 2022-09-25
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Upon arrival the chef insisted he finish his cigarette having smoked at least half the butt… was then refused card and asked several times “which sauce you want again my friend’ before being told I can’t pay with card and It’s asked again which sauce...
C R . 2022-07-31
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If you are after disgusting customer service and a stone cold meal then Botanik BBQ is the place to go. The staff are very rude and treat you like you were born yesterday if you try to pay with card On personal experience my meal...
sambK9218SL . 2022-07-31
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Our food arrived cold with the wrong sauce and hardly any meat. It was like a child's portion. Managed to call them after several attempts to be told there was nothing wrong with my food like I was lying. Very bad customer service DO NOT...
dannyt1005 . 2021-12-18
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We ordered despite all these bad reviews and thought ; it might be good ; how wrong we were ! Ordered through one of the app and it was two Hours late ! When called they said we should be happy at least it’s on...
S_Z_WSM . 2021-10-12
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Having tried a number of different takeaways for our kebabs and lamb ribs we now would go nowhere else other than Botanik. The food is fabulous, the salads generous and fresh and the service is always efficient, professional and on time. In our tested opinion...
baldyfatbloke . 2021-09-16
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Amazing mixed grill tasted just as much as we had in our Turkish holiday. Friendly staff. A small place is under new management and need more facilities for eat in purpose.
RJeyam . 2021-06-02
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After ordering from Botanics for many years we have just orderd for the very last time. The food always has been and still is superb however the service is disgraceful !!! The past 3 times we have ordered we have been kept waiting between 2...
Funboy88 . 2021-04-12
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Said it would be 50 minutes for delivery so I decided not to collect. Good reviews unfortunately my experience was awful called twice told different times didn’t even take any info. Cold and missing items I won’t be recommending this place.
Lee E . 2020-11-29
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The Botanik serves traditional Turkish kebabs cooked over barbecue coals. They are simply delicious. They are served with fresh salad and thick pitta bread. The restaurant is situated opposite the Playhouse in Grove Village. Highly recommended.
Chixychax . 2020-11-02
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Certainly a spot worth stopping by, the food is awesome and well prepared, the costs are convenient and it is regularly well organized here. Keep up the good work. The Best in a Town, defnitly highly recomended!!!
alexanderpS8065XO . 2020-10-17
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Very very good tasty all foods, helpfull service, friendly staff! Realy Best in a Town and Somerset! Defnitly highly recomended!
TanerK95 . 2020-10-04
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Great food for the value.amazing tradiyional turkish kebabs.best in weston super mare..friendly staff.definitely recomended.
alikI9466ST . 2020-07-02
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highly recommend, staff are very polite and very helpful, foods are delicious, chickens very tasty ,
Engin K . 2020-06-20
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The best BBQ Kebab We have ever had! Lovely homemade kebabs, garlic and chilli sauce and well cooked Rice and fresh salad. Family friendly Service . Definitely worth popping into if you are in the area!
TravellersGourmet . 2020-06-20
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Exellent friendly service, very tasty food. Highly recommended. Every week visit with my family . Thanks so much Botanikbbq
Sophie123400 . 2020-06-06
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Apart from the surly people who work there - (try getting a smile out of any of them) my primary concern during these uncertain times is that BASIC food hygiene demands thatif you handle money then you DO NOT touch foodAlas - feel free to order your take away and watch how potential germs abd bacteria get passed fom person to person to your food!!
PaulE991 . 2020-03-30
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Just great for the munchies. Fantastic charcoal grilled shish-kebabs, unfussy, reasonable prices. All good.
ISRGreet . 2020-01-06
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Normally love the food from here. Just got a delivery.. my burger bun was black! Kebab was cold and so was the chips! Really disappointing. Waste of £17!!
Emily T . 2019-09-22
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No complaints about the food. Service is terrible. Guy behind the counter was so rude. I simply asked if the chicken could be well done for which he refused. Unfortunately I had already paid. I asked again for meat to be well done the guy must have been having a bad day as I ended up having my wrapped kebab thrown at me. Will never set foot in this place again.
Wsm-jack . 2019-09-15
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Best kebab wrap I’ve had in Weston for a longtime nice and big and juicy tasty seasoned chicken will definitely recommend
blondedogpink32 . 2019-08-15
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Visited shop. And chap was smoking outside, spitting went back in and did not wash hands . Disgusting. You never see them wash hands. Handling money . Serving food .
Bradkey . 2019-08-04
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Worst kebab I've ever had. Lamb shish was 5 small cubes with no taste. The chilli sauce was again tasteless and the salad was so watery there was loads of water sloshing around the carton. Will not be going back. A shame as I had been told it was a good kebab. Definitely not true.
497markn . 2019-06-23
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Hands down the best kebab I’ve had in England! I had the chicken donner - delicious! Generous portions and the added rice is just genius. We had to try the lamb ribs cooked over coals too and we were not disappointed! We live over half an hour away and will not hesitate to make the trip, totally worth it!
munkyface . 2019-06-14
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Ordered two small kebabs was told it would be around 45 mins delivery time. Almost two hours later it still hadn’t arrived so cancelled it and asked for a refund. Was constantly told it would arrive any minute. Ended up going and getting some food from another fast food restaurant when we arrived home the food had finally arrived 2 and a half hours later! Will never order from here again!
186220Ellaowen . 2019-03-08
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Order via just eat for 8:30pm, this time was adjusted to 9pm so not happy from the start. The meals arrived late and items where missing, although my food was alright it didn't blow me away. The other meal was awful chips over cocked and meat really bad. To say I will never ever be buying from this place again is an understatement.
281nickd . 2018-12-18
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What's happened to Botanik!? Ordered delivery tonight it arrived 20 mins early which initially you might think is good. Portion size poor, food warmish and not what it used to be. Won't be going there again
Jet67435139218 . 2018-11-23
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Used to order from this takeaway regularly. Lately things have been missing and staff have been very rude and confrontational about it, borderline aggressive. They seem to be taking much longer to deliver and more often than not the food isn't hot but just warm. They missed a whole dish from the order and wasn't even going to do anything about it. They reluctantly accepted liability and delivered the dish, but it was cold. Won't be using these again, very disappointing.
JaySparkle . 2018-08-21
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Top kebab as always. Easy no hassle same every time. Always my number one place to go I love the fresh bread not your typical kebab much more flavor.
jada O . 2018-07-03
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Working away in Weston popped in here a couple of times. Pizzas cheap and cheerful, large chicken shish nice, not your usual kebab a bit different with rice but nice still.
benhamim . 2018-05-15
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Try the lamb ribs they are amazing ! Fresh bread salad homous on the side, gurt lush it is. I get mine collection after work as its quicker.
jada O . 2018-05-14
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Ordered food at 7pm, 2 kebabs and chips. The worst food I have ever seen I wouldn’t give it to my dog! Cold, tasted horrible and don’t get me on the portion sizes - needed a magnifying glass to locate my kebab meat!!! Phoned up 6/7 times - said they would call me back (never did), refused refund and told if I wanted a refund that I had to drive to the restaurant and drop the food off. WTF?? We didn’t eat the food and said they could pick it up when ever they wanted too. Worst part is the manager wouldn’t even speak to me. Just eat we’re pretty useless as well to be honest. At least I got a massive £7 voucher for my troubles! The food was £15 and I ordered more food from somewhere else! Please please avoid like the plague!!!
Luke A . 2018-05-11
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Wow amazing flavours loverly fresh salad spot on cheers 😃
Anthony . 2017-09-30
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The food was faultless other then the fact I ordered cheesy chips and there was no cheese on my chips. The delivery man didn't read the receipt and just stood at my door and said call it £20! I normally tip the delivery guy but it was just cheeky the fact he had decided he was going to have a tip how many others has he done this to?! But on a brighter note food was spot on as always best kebab in Weston!
Kayleigh . 2017-09-30
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After waiting for my delivery for over an hour (on a monday) I rang back up only to be told it will be there in 15 minutes. 20 minutes later it arrived..cold. when I rang back up with my grieveance I was told by very rude staff they were short on delivery drivers - not my problem and not helpful. No apology, or offer to send out fresh hot food, or refund. Will go elsewhere next time!
Tiz Y . 2017-09-26
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Not happy!! Not only was the food order delivery time changed twice, it then turned up over 30 minutes late with no explanation or apology. The food was cold when it eventually got here and the quality of food was poor! I’m very disappointed!!!!
Lucy . 2017-09-22
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Meat not tasty or fresh tasting. Meant to be no onion in one wrap- had loads of onion in both making it barely edible. Will not order again
Chloe . 2017-09-19
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We always get the Chicken Shish Wrap. The wrap is amazing, lovely and thick. It does not taste like typical takeaway food (not greasy or anything). We usually order for delivery which always comes promptly. Their pizzas are also really good! I would definitely recommend!
JM900912 . 2017-09-03
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Delivery was late, had to phone to chase it up and kept gettin cut off. Pizza was badly burnt on the bottom but the cheese wasn't melted. Won't be ordering again from here.
Claire . 2017-07-30
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Very tasty. Would definitely order again
Bianca . 2017-07-21
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Shame about the cold food and lack of garlic sauce. Last time I ask for no salad I get salad then ask for sauce where was it. I am getting disappointed
Lucy . 2017-07-16
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Great quality food, fast and efficient delivery.
Andy . 2017-07-15
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great food and service as usual
David . 2017-07-10
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Food was late. Tried to call to ask when it would arrive, kept getting cut off.
Nathan . 2017-07-10
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never had a problem before but took a number of calls to find out where the order was then finally arrived 45 mins late !! driver wasn't bothered.....
Claire . 2017-07-07
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I asked for our Kebabs in a foil wrap but this was ignored.
ROB . 2017-07-07
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Food was delicious, but just to let you know that you forgot to deliver a portion of chips
Bob . 2017-06-26
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Food was late. Free drink forgotten. Large mixed kebab hard hardly any meat in it. Not good value for money I'm afraid. Will not be ordering again sorry..
Mark . 2017-06-23
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Food is really good. Love the bread. Can't go wrong.
Simon . 2017-06-23
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Great food fast delivery and I would definitely recommend...
David . 2017-06-17
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We ordered food at 1937, was told it would be delivered at 2055.......... 2140 came, no delivery!!!!! Ended up cancelling order. Abysmal service! No phone call from the restaurant to say it's late, nothing!
Simon . 2017-06-16
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The food was delicious but 45 minutes late.
Niki . 2017-06-09
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Brilliant! Super quick and amazing food
Barbara . 2017-06-09
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The food was great quality as ever and tasty as well. Apart from the complete lack of any mayonnaise at all. This is the third time that something in my order has been done incorrectly and it never used to happen, but I always get roughly what I ordered (i.e. there's never whole portions missing). Be aware of Botanik as when they get busy quality control seems to slide downhill, maybe a bit more attention would help when it gets popular :) Lucky there was enough mayo around the house so all was well in the end and I look forward to ordering again soon.
Harlan . 2017-06-08
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Waited an hour to have anemic chips and wraps and kebab without usual bread but crappy tortilla and pitta. Usually our favourite kebab place! Very disappointed!!!
Laura . 2017-06-03
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Took hour 40 minutes to arrive 35 minutes after the time given on the email response. Food had been steamed to death waiting for delivery I assume. Salad was warm and barely any sauce. Restaurant advised I used their website instead just eat when I rang up asking where it was. Honestly so disappointed wish I hadn't bothered ordering anything at all.
Miss . 2017-05-28
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It was our first order..we had chips with one chicken shish which we did not order wanted the rice so was disapointed with tjat but apart from that it was lovely and so was the greek salad
Kim . 2017-05-27
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Delivery was 10 minutes early, and the food was hot, fresh and delicious:)
Niki . 2017-05-13
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Great food and they delivered super fast👍🏻
Henry . 2017-05-13
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First time ordered from here, would order again nice food, quick delivery time, polite staff.
Katie . 2017-05-09
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Lovely food. Very filling and very fast service
Louise . 2017-05-07
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Always good and on time if not before it's due. Thanks
Roy . 2017-05-06
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Amazing, fresh and hot, good quality. Real deal.
Christian . 2017-05-06
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Always good that's why we keep ordering.
Emma . 2017-05-05
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Amazing food always hot and tasty
Davies . 2017-04-30
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Food was great, although late delivery
Niki . 2017-04-29
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Delivered 45 minutes early - GREAT !
Steve . 2017-04-29
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I ordered too much, but ate like king! Would like to see more chips in my cheesy chips though and the box must've been put on its side as all the cheese had melted to one end. Apart from that, loved it
Harlan . 2017-04-28
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Quick delivery, would have been nice to have napkins supplied, as it got a bit messy.
Bryan . 2017-04-17
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Food delicious as always. Long wait for it though...over an hour 20mins on a Monday night?
Laura . 2017-04-10
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Very good. Will use again. Thanks
Roy . 2017-04-08
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Fab, hot food as always. Top case
Katie . 2017-04-08
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what can i say im on a diet but needed some solid food and i couldnt have picked better,tasty hot and fast delivery
ANDREW . 2017-04-06
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Great food again from Botanik, thank you :-)
Nicky . 2017-04-04
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Food was delicious although missing a pot of houmous which I couldn't be bothered to complain about because it would probably take another hour and a half to get to me!! I think the delivery drivers are overstretched. I will use the restaurant again though because the food is good. Sort the other stuff out and it's 5 stars all the way.
Kelly . 2017-04-03
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Food never turned up after waiting over an hour and half Second order was declined because I complained first order never arrived only giving 1 star as had to put at least one.
Samantha . 2017-04-01
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Food was absolutely disgusting!! Chips had obviously been heated in a microwave(soggy) food was also Luke warm once arrived. ordered a coke with my food however no coke to be seen and after waiting almost an hour for "fast food" delivery was really no point in calling to ask for this to be brought to me. Very poor will not be ordering from here again.
Demi . 2017-04-01
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Brilliant as always. Haven't used In a while but didn't disappoint. Delivery seemed like it took minutes, food always fresh and hot. Such a lovely polite delivery driver too.
Jemma . 2017-03-31
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Always on time and excellent food
Ben . 2017-03-25
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