The best restaurants serving American food in South West

Excellent quality, freshly made food. Staff were flat out busy, but very attentive and professional. A great addition to a burgeoning town, and deservedly well patronised. We will be back.

Good for quick freshmen. Craft beer excellent flavour and server was very informative. Will be back soon

Atención al cliente impactante. Fue por una hamburguesa con papas fritas al final de una noche. Estaba cansado y hambriento. Preguntado en el escritorio cuánto tiempo sería - 10 / 15 minutos fue la respuesta. Bueno, pensé en esperar. Luego viene un pedido masivo de Deliveroo para 30 comidas y me quedo colgado. Volvió al escritorio 30 minutos después y pidió un reembolso. Vamos chicos, pueden hacerlo mejor y aplicar un poco de sentido común - si tienen una comida que hacer, ¿seguro que pueden manejar eso? Respuesta grosera cuando pregunté cortésmente si era posible. 'Oh, pero tenemos que procesar las órdenes a medida que llegan' - a pesar de la orden de grupo que viene después de la mía. Un montón de tw*ts. No regresará y aconsejará a otros que consideren otras opciones cercanas.

Expensive but a damn good burger chips and milkshake, a treat once in a while.

It was hot and tasty the food was delicious and it was busy in the restaurant but it was very good the staff was very polite and respectful towards me and my partner and the toilets was up to standard.

no gravy no hot wings food was shocking

Worst Beefeater I've been too. To be fair they're not gourmet but this one is terrible. You can sense the staff aren't treated great considering how hard they work and obviously under staffed. There isn't really any other option if you're staying at the very tired premier inn. One thing. A BIG well done to the lady staff member for breakfast Saturday morning 26th April. I bet though she isn't appreciated but the company.

This has been demolished which is a real shame. No doubt to make room for another franchise “nothing special” . A really devastating and unexpected blow that this place was closed we we had been going for years and years. Huge portions of American style grub and lovely decor. A real loss

We visited Clark’s Shopping Village today and went into Frankie & Benny’s for lunch. We had 5 adults and a 1yr old. We ordered 4 main courses and three starters to have as a main course. We were asked if we would like the starters as a main and we said yes. The starters arrived but none of the other food did. We were told they were just waiting for the chicken and the other meals would be out. We looked at the pass and could see a main meal there that was the same as one of the ones we had ordered, but we assumed that was for another table. 15mins or so passed and the main meal was still there. They then put the rest of our meals up and bought all of the meals to the table. We queried the meal that had been sat on the pass for ages. They apologised and said they would take it back. Under 2mins later they arrived with what they told us was a new meal. We queried it again and we’re assured they had done us a fresh one. The meal was for my 74 year old mum, she assured us the meal was fine, but she does not like to make a fuss so we were not sure. Mum only ate half the meal, as she was worried it was still the same meal and we have a 2 hour drive home. My hubby tried her meal and he is convinced they just gave her back the same meal, as it came out far too quickly. They reduced our bill but the looks we were getting from the staff were not good. Why did they not just bring us the meal when it was ready as we already had one meal

Everything about Brightside (as it’s now called) is just really good: there’s an extensive range of food freshly cooked to order, the decor is bright and sunny and all the staff we met were very friendly and most helpful, It was a pleasure throughout and we look forward to returning. Highly recommended.

Took my Grandson to Rugby in Bath so popped in for something to eat. Saw the mixed reviews so was not sure about the place. However, we had nothing but excellent service. Easy to order from the bar. The internet was working to well to order at the table. The staff were very friendly and helpful. Drinks arrived quickly after ordering. Food was just has quick. Lots of it. Hot and tasty. We both enjoyed the experience. Would go again.

Decidimos después de ser clientes habituales de la cocina Gourmet Burger ( en su restaurante ) pedir una comida para llevar. Llegó después de 50 minutos a través de mensajería, todo estaba frío como una piedra y las hamburguesas eran un desastre despeinado. Llamé a las hamburguesas Gourmet para decirles que no se les puede hacer responsables y que debería hablar con la compañía de mensajería. Optaron por ofrecer este servicio a través de esta empresa de mensajería seguramente deberían querer que sus clientes estuvieran contentos con la comida que les pidieron. Deberías imaginar que su reputación por la comida de calidad también importaría. 🤔 Muy decepcionante.

Tuve una entrega a través de una empresa de mensajería local. Teníamos las hamburguesas con papas fritas doblemente rotas. La hamburguesa era excelente! Podría haber hecho con un poco de salsa extra y solo había una rodaja de gerkin que le di a mi marido de todos modos, ya que no me gustan! ¡Pero las hamburguesas destrozadas eran aplastantes! Chiro eran lo suficientemente decentes. Normalmente como y como su hamburguesa de queso estándar, pero no creo que vaya a volver a eso ahora! La comida podría haber estado más caliente, pero esa es la empresa de entregas no GBK.

We use a lot of weatherspoons during our travels and found that in most cases the food and service to be genrally good and we found the Bear as no exception and in fact we rated it quite highly as the food and service here were excellent ... If I were being picky I would say that our table should have been wiped down when it was cleared ( spilled drink not food ) but overall that doesn't detract from giving the Bear the full 5* and a Thank You for a great meal.

Terrible service, wouldnt take order from bar or table. Had to use a app. App was not straight forward. Ordered a burger meal with a free drink. Couldn't order free drink on app. Asked about free drink with meal, staff would not except that app was wrong. So no drink. No knifes & forks on table had to find from another table. Food was just thrown in front of us. Food cold. No customer service. Avoid.