The best restaurants serving American food in South West

We became a bit concerned when we arrived at this restaurant above the Horse Shoe Pub in Chipping sodbury High Street and there was no one there. It was empty. Down stairs the pub was rammed with revellers enjoying the live music. Trying to fins the restaurant was a bit complicated as it didn't seem to be clear where we had to go and we wandered around the pub for a while trying to get our bearings. Eventually we found a door that led to some steep steps which would make this a difficult venue for anyone disabled or in a chair. The stairs were steep and at the top was a sign telling us to wait here to be seated. We rang a small bell and a lady came and showed us to our table in a completely empty dining room. This sounded the alarm bells. why was there no one else dining? It was a reasonably attractive room but very cold as the window was open and several of the seats had rips in the cushions? The sound of the band from down below was extremely loud and made talking a bit difficult. We were given menus and immediately told some of the dishes were off. Ratatouille, Fillet, T bone and Rib Eye were all unavailable. Undeterred we ordered 2 Monk Fish, one Sea Bass and one Pork medallion. The server came back to tell us the Monk Fish was also off. So we ordered another Pork and a Sirloin steak with Bourbon BBQ Sauce? Then we waited. for over an hour actually. Our server brought us a bowl of Crisps to keep us going. Eventually when the food arrived it was very disappointing. The Sea Bass was actually so small it would have made a good starter or a Tapas dish but it went nowhere near a main course. They delivered the 8oz Rump and not the 14oz Sirloin. There were no sides, no additional dishes to compliment the mains and the Portions were very small. The Pork was over cooked and dry and the Asparagus was stone cold. There was enough Hollandaise Sauce to feed a dozen people and none of us even tried it. When asked by our server if our meal was OK we did tell her it was cold and that the wait had been far too long. She said they had staff problems and there was only one chef on duty. However, she did agree not to charge for the wine as a good will gesture. This wasn't the '5 star dining experience' we were promised and there were mistakes at every level. I do hope they can resolve these issues or their new venture will be short lived. I think they are trying to do too much, Pub, Music, Wine bar, BBQ food , fine dining. They need to decide what they want to deliver and stick to that. The Hill Top Restaurant was I'm afraid a step too far.

First time there and won’t return. For a pint of beer waited 15 min. I don’t wanna try with anything else. Thank you, but no. Eventually barman came with the coffee instead. They weren’t even that busy..

Mixed. Cocktails were yummy. Muchano was so lovely, friendly & funny! However my partner ordered a pint of Korev, it was flat, asked for “a live one” got told by Ed it would be fizzy in his mouth 🤣🤣 He just wanted a fresh, clean glass. After 10mins was handed back the same, now warm pint…. Sooo we bought a bottle of beer & more cocktails.

we have not got our delivery yet. and received a mail that it been delivered. where is my order

The food was great could have used a bit better cooking but amazing service staff were lovely and the atmosphere was cheerful

Genuinely lovely people working there, friendly, efficient, great food and coffee for breakfast, lunch and dinner. I'm coeliac so absolutely must have gluten-free, the staff always take great care of me, they are so nice and the Freedom Breakfast is fab and only 2.99!! People are snobby about 'Spoons, but it's always full and it really serves the community well.

Qué día tan FANTÁSTICO tuvimos ayer para el partido de rugby de Gales. Entramos sin reserva y éramos 34 de nosotros. El personal era increíble. Eran muy serviciales y encantadores. Acorralaron una zona solo para nosotros y eran tan atentos y amables. Hicieron nuestra visita perfecta para el rugby. Un gran saludo a Tom, Cheyenne, Xac, Shaun & Misti que cada uno hizo todo lo posible para hacer nuestro tiempo tan divertido. Las hamburguesas también eran geniales. Muchas gracias a todos. Estamos tan contentos de saber dónde estás ahora para la próxima vez ❤️❤️❤️

Poor slow service even when empty. Dirty tables. Flat lemonade. This branch is consistently a confused mess.

very busy but managed to get a seat

Went to Tgi fridays gloucester Saturday 5th October for drinks we sat at the bar enjoying watching the bar tender tia make various cocktails half way through the evening we were told by a member of staff that she had complained to them about us staring at her and told us to stop this made me upset as this wasn't what was happening and so I apologised to tia and said I was just enjoying watching her make the cocktails .She then said F U and walked off.I will never go there again I was so upset and my evening was totally ruined .She also charged me £16 for a single cocktai l awful experience.

We just looked at the reviews and made a decision to go and see how amazing they burgers is and 100% amazing and taste is out of this world....would highly recommend and will be back again....

Lucy and Brittany gentleman were brilliant .. they looked after us so well .. great food and cosy atmosphere all in all a lovely evening

Food was tasteless.bearly warm. Place was dirty. Staff were OK. Won't be going back there again ever. Wouldn't recommend people to go there either

Una gran ubicación y muy buena comida. Una súper selección de bebidas y la comida era sabrosa y llena. El personal era genial. Teníamos un perro con nosotros y nos dieron un cuenco de perro con un poco de agua que era perfecto. La mesa informal y asientos de banco era súper y la factura no estaba mal cuando llegó. Volveremos. Gracias

Only received half of my Order .. I ordered chicken strips and potatoe skins but I received potato skins and fries!