The best restaurants serving American food in South East

Utterly awful food. Ordered Venison to come pink, had to send back it was so not pink, you could have re-soled your shoes. Came with some odd looking dumplings that weren’t specified on the menu, which had the consistency of chewing gum, totally raw and you could taste the flour. On quizzing the waitress she went off to find out what the odd looking foodstuff was. Her answer from the chief was beef fat!! Yuck. Would I return absolutely not. I wonder what Marco would think.

Fresh hit food and on time. Thank you

come here every week for whopper wednesday!

Team always busy as restaurants is in a great spot. Lovely service, thank you

Meghan was absolutely FANTASTIC!!! WELL DONE 5 star customer service Reigate Starbucks

Ordered a lamb Shish kebab with salad received 4 tiny bits of cold stale lamb no salad pitta was torn and soggy and cold absolutely awful phoned and complained and they sent salad and a pitta bread by the time I got that meat was cold will never use again !!!

My order wasnt deliverd at all i gave a tip and clearlt the driver thought it wasnt enough so just took my order and pretended he delived it

drink missing. someone else's order included

Shocking food. Don’t waste your money

Today on 25 November at 14:25, I wanted to order something because the self service was not working properly i went at the counter to order there , the manager her name is Daria was very Rude and she was really shouting and arguing with me with her attitude and telling me that I should go even said to me to go and used the inappropriate language which you can’t use in costumer service, you are not telling to your clients bye and don’t want to serve them just because i had the guts to said the self service was nit working, is very disappointing that a Manager could talk like that as i know that a manager is the etiquette of a place, not an enemy of the costumers! Very bad attitude and atmosphere regarding other costumers that they where in the restaurant at the time to see how am Manager is screening

Out of a 10 piece bucket, we were given 7 drumsticks.

My boyfriend and I were meeting some friends for lunch, we opted for Whiteley because it was halfway driving time for us. I have been to a couple of Frankie & Bennys before, one in Gunwharf and one in Newquay and picked here because they generally do good food. It also was a change from the usual chains. I booked a table in advance online for the 4 of us, we were all looking forward to it. It wasn't very busy and there was plenty of staff however service was very slow and frankly they didn't seem bothered by our custom. My boyfriend and friend ordered the combo for the starter, barely anything on the plate to show it was a starter, let alone a combo and it was an expensive combo. Twice we asked for the blue cheese dip to come with the starter and we had to ask again when the starters came. Our server disappeared on a break and then left to go home but didn't hand over to any of the other staff so it was really tricky to get anyone's attention, even at paying time. Food disappointedly was average, had to ask for Parmesan even though all four of us having pasta dishes, my Spaghetti Bolognaise lacked real depth, the lasagne looked appealing but an odd taste. We were going to have pudding, I was looking forward to it but no staff paying notice,no one asked if we wanted pudding and we waited so long, we just didn't bother with pudding and i had to go up and tell them we wanted to pay up because again no one came over. We wandered round the shops afterwards, such a shame about lunch, shame I didn't read the other reviews before booking and maybe the usual places are best sticking too.

Really bad. Got seated quick enough when we arrived but waited 25 minutes for our drinks which was a bottle of beer and a coke. 25 minutes is a long time when just sitting at a table trying to get someone's attention. The people next to us were waiting even longer. Didn't get asked about allergies even though the receipt said we had (my wife has a diary allergy.) Good job she knows what to order. Lots of other unhappy customers. Wouldn't waste your time or money. Had to go and ask for the bill as server more interested in doing anything other than talk to the customers. This is my a cheap place to eat out anymore so the service really needs to be on point. Poor.

Grandes mejoras desde nuestra última visita. Ha pasado un tiempo desde la última vez que visitamos a Ed y fue porque cambiaron su menú y la comida se estaba volviendo pobre.Para variar, decidimos ir a Ed's y nos alegramos mucho de haberlo hecho. La hamburguesa era decente, las patatas fritas han cambiado y no para mejor, la única falla de la comida para ser sincero.También fue agradable ver que agregaron algunos clásicos antiguos al menú, como los nachos. Todo lo que necesitan hacer es traer de vuelta la vieja hamburguesa de nacho y creo que volveremos a visitarla más a menudo.