The best restaurants serving American food in North West

This is the regular meet up venue for our girls catch-up. We arrived at around 2.30pm on NYE and ordered drinks. Just before 4pm my friend asked what time they were open until as we are aware of their usual 5pm close time but noticed that there was a changeover of manager. She was told 1am so ordered another bottle of prosecco knowing we wouldn't have to rush it, otherwise we would have left then and gone elsewhere. Just 10 minutes after serving the bottle the extremely rude waitress approached our table with the bill and abruptly announced that they were closing at 4.30pm to the public and reopening later. There we were with just 2 glasses poured from the bottle that they really shouldn't have sold us. Terrible, rude service. We will meet up elsewhere in future where our custom is welcome and we aren't spoken down to. The hospitality industry relies on it's 'bread and butter' custom to keep going, not just annual events. I predict this venue will close in 2025 unless it gets it's priorities right.

Great Restaurant! Attentive Staff! Convenient Location! Awesome Food! Been with my wife numerous times and Fusion 21 has never disappointed. Food Quality and Service is always excellent. They never fail to make the costumers feel welcomed and valued!

Came here for our Christmas dinner, and it was absolutely awful!! Was booked in September with a deposit paid, for 14 of us. Arrived at 2:50, for a table booked at 3, and they had no record of the booking! Sat us at a table which was for someone else, so I don’t know where they put them!! The lady taking our order was possibly the rudest waitress I’ve ever come across at a restaurant!! Told us very abruptly how she wanted us to order drinks and still got it wrong!!! Starters came out after about an hour, which were okay. Waited about another 45 minutes for our mains. When they arrived, those of us who had ordered steak all said the steak was really nice, apart from one which was undercooked. The traditional Christmas dinners were terrible. All the vegetables and roast potatoes were from frozen packets!! Roast potatoes tasted like cheap aunt Bessie’s!! Halloumi kebab came out with everything off the menu missing, apart from the kebab!! That was sent back twice until my daughter said she didn’t want another one!! Ordered more drinks with the mains and only half of them came!! Was supposed to be getting desert but we all decided to leave them because we just wanted to leave at this point!! Speaking to other people in the restaurant, they all had similar experiences, sending food back and no record of their booking!! Definitely will not be returning here!!

Hossain is a good chef and is very kind to his customers 😊 Ali said he will make it up for you when he sees you tonight 😉 We will order again if you promise that you won’t forget to put the sauce on the burgers 🍔 🤣

no, simplemente no comas aquí, fiesta de 8, chefs de Suecia, 2 de nosotros obtuvimos buena comida, la comida era un desastre. Excelentes bebidas pero la comida, ¡oh señor! ¡Taco Bell está mejor en la esquina! ! !

Such a shame but this place has gone so downhill!!! Last time I visited was almost two years ago and the milkshakes were quite nice. But on my last visit this month, the kinderella milkshake was below average. There was hardly any flavour. Really chunky it was almost impossible to drink through a straw. The place was empty and it was mid afternoon on a Saturday. We walked in to two girls “working”. They were just sat on their phones. One of them didn’t even look at us and the other girl simply said “hi” with no emotion. A small smile would have been nice. She took our order and served it to us a few minutes later and the entire time she never showed any form of customer service skills at all. She was so so rude I actually could not believe it. I spoke with friends after and they all agreed they have had similar experiences to us! She never once said please or thank you. Never smiled at us. And never made us feel welcome. Her attitude was the worst I have ever seen and I will not be returning because of her.

This is how all Burgers should be. However, the Burger sauce is sweet and overpowers the Burger. It is well worth a try (Without Sauce). Fries are the best I have tried.

These burgers are so good that they are up there with the best I have had anywhere in the world…so good that my kids are always keen to go to campus to go to Wibbly…but would be nice if they did a cheap kids menu option!

We went to the Ashton moss restaurant, the staff wasn’t great except for the young lad that waited on our table . Started was out in minutes before our drinks Order which we had ordered 5 min before , the potato skins was still hard not cooked properly, bacon on top was extremely burnt. Our main meals came while we was just eating or starter the lady took them back, soon as she cleared the plates our main meal came it had been sat under heat lights it was all dried out and only warm. This was our first time here in years and definitely won’t be going back. We was in and out within 35 minutes if we wanted fast food we would have gone to McDonalds

When I went I chose the melted cheese steak and fries when I sat down and opened the box it was few sprinkles of cheese I went back saying it was meant to be melted cheese sauce he said we don’t have it in a moody tone and couldn’t be bothered. Another guy said yes I can melt in microwave this made the steak more rubbery and fries change their texture and it was a waste of £11 and the tables were dirty staff were talking about me moaning it was not melted cheese sauce when that was I chose from the menu. If it’s not available they should state it from when taking the order. I found the service terrible and advise not to go to them. Disgusting food like their hospitality and services

So friendly and helpful and spoilt for choice on the menu and you even get 2 kinder bueno donuts for the usual price of 1 well worth a visit can't do enough for you lovley owner will be visiting again 😊❤️ xx

Great takeaway - perfectly clean. Food tasty and piping hot. We went for some burgers because all the sit ins were so busy and we were really pleased that we had. We all had different burgers - an extra large bacon cheeseburger, a normal cheese burger and a classic burger - all with chips. The chips were so nice, really tasty. Lovely gentleman served us. Would return.

Friendly and quick service. Meat feast pizza was fabulous, especially washed down with a couple of cold pints of Budvar.

3rd time now waited for over 2 hours, the first time the order was wrong so i had to drive down to get it corrected, ordered the bacon frazzel fries for £4.50 for it to have stale soft crisps in with the fries, and the phone service is dreadful as no one ever answers!

Ordered 2x sirloin and 1x ribeye. As opposed to other reviews demonstrating thick cut medium-rare steaks unfortunately this time around the cuts were very thin, almost like cheese burgers, not juicy, cooked to utter dryness. Sorry but imo worse than the steak I cook from store-bought 2 for 1 Aldi Sirloin's.