The best restaurants serving American food in Southend-on-Sea East of England

The hot honey chicken burger is the best thing I've ever put in my mouth. Period

We visited for my husband‘s birthday. We were a table of five and arrived at 7 pm. On arrival. We were the only diners in the restaurant. Three other tables were occupied by the time that we left 9 pm. This was a sat night. The menu has changed fewer choices or maybe fewer fine dining choices. The signature dish seemed to be the steak either steak on the stone or cooked so we opted for steak. The menu even contains a little joke. “Don’t ask the chef to cook well or medium well “ I opted for medium rare so when it arrived, I struggled to find the pink meat. I also ordered some garlic bread for our daughters, it arrived smothered in cheese but no mention that it would have cheese both daughters don’t eat cheese . The waiting staff require additional training. A female server. Didn’t even apologise when I complained about my steak instead told me it would be a further 15 minutes for a new piece , that wouldn’t work as everyone else had been served. They would’ve been nearly finished when mine arrived. Her solution was to scrap the order all together, but I came to a restaurant to eat. That wasn’t a good solution, the senior server, or maybe the manager later came over and offered to compensate for the steaks and provided a discount, which is really good of him, the chips could’ve been triple cooked for that crispy restaurant feel they suspiciously look like they may have come out of a packet also . After we complained about the steaks, we didn’t receive any additional service. We had to request a desert menu, being gluten-free. I asked what was gluten-free on the menu. I was told nothing it’s not completely unusual but usually you’re offered either ice cream or sorbet. We had the feeling that we were no longer wanted so forfeited the deserts for our table of five, asked for the bill and left, one of our diners was in a wheelchair, no point did anyone offer to open the door so we navigate of the double doors ourselves and left disappointed . Positively the cocktails and the beers were delicious. My recommendation would be hire some staff that smile or are attentive, become a bar and do what you are good at. This used to be one of my husband’s favourite restaurants in Southend. I’m not sure will visit again though. Bad times!

Honestly couldn’t recommend egg bros enough for the amazing time we had celebrating my little boys 1st birthday! The venue and food was 10/10 but I think what makes a party amazing is the staff and ownership and they were all absolutely amazing and so friendly we could not fault them at all and everyone from our party said they would come back to another function there in a heartbeat! I will certainly be recommending to other friends and family and will defo be using this venue again in the future! Just to add the soft play upstairs was insane and so super clean! If you are thinking of having a function here or just popping in for some lunch you will not regret it! A massive thank you again to the owners who made it such a lovely and welcoming place to have my sons first birthday! We shall be back ♥️

Got a Groupon deal for myself and 2 kids,booked and was told the deal does not work but offered an alternative so I arrived within the hour for them to tell me the groupon has been used already wen I'd just bought it and travelled down there.shockingly bad service and stood arguing with the man as he said I'd used the Groupon already when obviously I hadn't .waste of time.rude.think the man was called tony

Food was awful and not worth the money (even with the 20% discount). Poor quality food, presented poorly. The “entertainment” was embarrassingly bad with people laughing at the young ladies lack of singing skills. Avoid, avoid, avoid

We were absolutely amaZed by these chips - and they were defo worth the short wait! They’re double fried, so expect to pause a little longer than your usual chippy - but wow, these are delicious.

I have waited this long to write my review as I have emailed the restaurant but have not had, to date, a response from them so this tells me even more about their service. I'll keep this as brief as I can. We went for my sons 18th, there were incorrect orders, cold steak, a broken cup served to my 85 year old dad, who cut his lip on it, and my mum was extremely ill for a few days afterwards, she had the fish and chips. Dont get me wrong, the cup was replaced, the steak taken away and warmed up but this should not have happened in the first place. In total over £400 spent on this night, my younger sons order was wrong so he didn't eat it, and I was pretty embarrassed by this point to call them over yet again and my son said he didnt want anything anyway after that and yes, I paid for a full plate of food, I know, my fault. The staff were pleasant and helpful enough when called over but honestly they could have taken more notice of everything coming to the table so we didn't have these issues, had they even bothered to respond to my email sent a few weeks ago I may have had an outcome from it to tell you, but alas no response. I saved hard for this special evening and was disappointed so I would advise you to save your money or spend it somewhere else.

We eat McDonald’s 4 times a week but lasts couple of weeks twice wrong order been given to me so today same order as always nugget meal cheese burger and apple pie you don’t need A levels I got cheese burger burger meal apple pie I want my f nuggets it’s two miles walk can’t take it back to late ones you open your food to late last time was my cheese burger told the missis to check she did but this time it was in the box thinking it’s nuggets yeh I’m pisst off never again I’ll eat your burgers or nuggets that’s what happens when kids run the show and one star is for getting on here

Possibly the worst kebab of my life I never moan but I had to with this order

I ordered my food at 23:30, got accepted with a deliver confirmation No. and everything, Constant updates on the site with slightly changing delivery times, a courier is at the store etc etc. I'm salivating at his point, y'see; I work with Americans and Japanese programmers online so my work hours are Skewed from a typical British work week, but that's fine as I am a night owl anyway .. and I was simply desperate for some fried chicken. Until we get to 1am and on the nose 'your order has been cancelled and refunded if any payment was taken' Okay, Fine .. if they'd told me that at 11:35. I'm diabetic, I don't order such food because I need the old Doner GPS to get home (ie I'm not inebriated and ordering a cheeky f'ing Nando's here) but because I need to eat and maintain blood sugar balance or I might, y'know, Die? This might not seem like a big drama, but Langley Mill is *not* a big place, neither is Heanor its conjugate town and trying to order delivery food of a decent option at 1am on a Sunday morning is ... well, it's not easy, lets say. Not the first time these guys have f'd me over either and I'm not taking it anymore. Nor buying it anymore. I am not trying to be privileged here, I was at a well reasonable time to order food, and they took my money then hung me out to dry.

I ordered around 00:00 and the store said it would arrive between 00:40 and 01:05. At 01:15, it was not here and I was given no information so I requested an update 4-5 times between that time and 01:30 and was met with no response. I then decided to call the restaurant but was not answered. At 01:50 there was still no contact and no delivery, so I cancelled the order. Avoid buying from here.