Feelgoods in Southend-on-Sea

Food was awful and not worth the money (even with the 20% discount). Poor quality food, presented poorly. The “entertainment” was embarrassingly bad with people laughing at the young ladies lack of singing skills. Avoid, avoid, avoid

Writing this review while sitting in the diner after an absolutely awesome meal with my family! The pizzas are all made fresh to order and are excellent - our kids have allergies to dairy and one of them is also allergic to gluten - all three of them were able to eat pizza here and they absolutely loved it! Myself, my husband and my mother in law also all loved our food: chips were lovely, onion rings were lovely and the pizzas *chefs kiss* - Staff are all very helpful and friendly, the singing is fab and enjoyable, the booths are comfy, it’s clean and tidy in here. Southend bike show is on today and the place is heaving, was lovely to come in here for lunch :)

Nice looking place - American diner-like. Not cheap - but it is in the middle of Southend seafront - so its as expected. Burgers looked nice (with some salad and that but were only lukewarm and not that great. Cheese not melted. Chips were not quite cooked enough, and could have done with a few more.

Disappointing and to be honest this is a generous 2 based on decent staff keeping us informed. On food alone it would get a 0.5 to 1 Hotdog sausage was nice but the bun was so stale I was checking it for mould blooms! The burger was similar to that served in schools, cheap discount meat, no sauce a bare sprinkle of lettuce and onion. No pickle, No tomato (in their defence that's all as described in menu though) The chicken goujons were nice. Good potion size and crispy. The doh balls went down well with the kids. Queued 20 minutes to order and then advised another 30 mins wait for food, it arrived after 25 minutes, but still two teenagers were practically bouncing off the walls after 45 minutes wait for lunch lol. The bill for 4 drinks and 4 meals (chicken, 2 X hot dogs and burger all with chips and a portion of Doh balls) was very nearly £70 which is lot given the barely acceptable quality but then again you're paying for location and on the positive side, the staff that do give a damn, they kept everybody informed, were always busy and they were smiling! Something of a novelty these days.

Did not want food from food stands in adventure island . Want to have a proper meal sitting down having china plates and metal knives and forks. But got none of this only cheap and nasty paper cartons and wooden forks. The food was as bad as the cartons very little and might as well of eaten the carton wouldn't think the taste was any different from the food. Meant to be chicken fillet burger plus chip also some dried up pizza and so call lasagna so expensive too. I hate mc Donald's but wish we had gone there a least it would not have cost as much and the kids would have enjoyed it . Now will get reply which say they will pass on to management . Who don't give a toss

Polite staff, good service, fun places to be, with staff doing a karaoke. The kids enjoyed their hot dogs and Mac n cheese and my chips with bacon and vegan cheese was great. They even have oat milk and vegan choices.

Very friendly staff and very good atmosphere. Welcoming and happy environment. Kid friendly environment and nostalgic theme for adults. The food options are classic of a Diner and the food quality was great, decor was also a classic. All the staff here were great and friendly with 10/10 customer service skills. The staff sing while you dine which was amazing. Props to Zoe for being a great cashier and singer! Thanks for the great Experience for lunch guys!

I had an awful experience at feelgoods diner. The staff were not welcoming at all especially a young lady called Ellie. Throughout the whole time me and my family were in the restaurant she kept rolling her eyes and being very blunt and rude when I asked questions about stuff on the menu. The food was mediocre at best. The prices were shocking. The only good thing about the diner were the milkshakes downstairs in the arcade.

Had a very strange and unpleasant experience in this restaurant last Sunday. I asked a member of staff for an extra pot of cheese alongside my meal and she swore at me and stormed off saying ‘f*ck sake’. The other staff members around her looked shocked and apologised about her language but then she reappeared all smiles holding a pot of cheese for me. All the other staff had impeccable manners and lovely singing voices but this incident made me not want to bring my children to this restaurant again.

I would like to start with the wooden fork - it had two prongs. I could not tell the difference between the pizza and the cardboard box it came in. The Fanta was basically orange juice - the Oasis blackcurrant juice was fizzy than the Fanta. and the hot chocolate was 90% water. The chips were edible but still lukewarm, if you were held hostage here the hotdog would be the safest bet, the cutlery tastes better than the actual meal, I would rather have licked the chair then finish my meal. The only upside was the feel good feeling when we left, we could not get down the stairs quick enough. At least they give you a box to throw up in. I could not get enough of the staff screaming kareoke down the microphone. Over the past year this restaurant may have hospitalised 3 of my close friends. I would prefer to sell an organ than have to eat here again, I would have to sell it in order to afford the outrageous prices Cheers

I was waiting to be seated for about 5-10 minutes ,when a member of staff in black kept looking at us but never seated us until a member of staff in white did . We waited over 40 minutes for our food , when told it would be a 30 minute wait . The food arrived and it was disgusting . The bun was cold and the burger and the chip still tastes raw . They had singing waiters which some were good . The customer service was awful and the lady in the black shirt was constantly on her phone and was not paying attention to her job and the younger lady on till was so slow and i didn't feel greeted by her at all. Never going back .

Stopped by after a fun day at the beach with the kids, ordered the food and it was brought over by a waitress (who informed us her name was gabby) she served us with the brightest of smiles and was very helpful. She then went on to sing an upbeat pop song and got the kids to dance with her on the stage which they loved !! It made our day, and the pizzas are delicious.

Very good selection of food available, food was fresh, hot and tasty. great views of Adventure Island from the restaurant and some great live singing for an added bonus, Reasonable prices for a prime location. Staff have the same persona as Adventure island staff, always happy and willing to help, nothing is too much trouble, great credit to the Restaurant and Adventure Island.

Discustnig food !!!! Expensive, dirty place, flat drinks, cheep cheese,cold hot dog, old chips :((((

Waited a long time, cold hot dog, very strange tasting burger, pizza was ok.Friendly staff; has potential, needs a bit of attention…

Me and my granson went here this evening the food was very expensive not much choice for kids menus wait over 35 mins for food and when did finally arrive the burger was hard and cheese was burnt in to the burger that couldn't even recognise it chips was cold and gransons hotdogs and chips was cold which cost over 6.00 I did complain and got ignored so throw my food to pigons outside which I may add cost 8.95 for burger wouldn't recommend this restraunt unless your willing to wait 35 mins for food and get it burnt cold discussing service and bad attitude good luck there need it worse one along seafront thats the only one that does kids meals disgusting

I have visited this diner twice and both times the food was absolutely awful. The hot dogs were cold as soon as they were served, the burgers were vile, the beef was so thin and burnt, the cheese in the burger was gross and completely burnt to the meat. Thought we’d give it a second try but very disappointing, such a waste of money.

Faultless service and singing from the exceptional team at Feelgoods. The food was also of great standard, with really reasonable prices! A visit so worth while, you’d be silly to skip this place!