Fat Desserts in Southend-on-Sea

Food was good. Service was bad, at least a 30 minute wait time on the 20/09/2024 at 15:20, staff were not friendly, there was only one person cleaning the front and she was working really hard changing bins etc. a manager was talking to two women with buggies because they knew each other (they was talking loud enough about the personal lives). The whole wait time he was chatting and the cleaning was having to go around him the times she had to change the bin. Understandable when it’s busy BOH staff cannot help wait times due to high demand but the managers just chit chat for ages and don’t care what’s happening.

food is very good!! staff are so friendly and welcoming and kind. will be returning very very soon :) -chanel

Disappointing and to be honest this is a generous 2 based on decent staff keeping us informed. On food alone it would get a 0.5 to 1 Hotdog sausage was nice but the bun was so stale I was checking it for mould blooms! The burger was similar to that served in schools, cheap discount meat, no sauce a bare sprinkle of lettuce and onion. No pickle, No tomato (in their defence that's all as described in menu though) The chicken goujons were nice. Good potion size and crispy. The doh balls went down well with the kids. Queued 20 minutes to order and then advised another 30 mins wait for food, it arrived after 25 minutes, but still two teenagers were practically bouncing off the walls after 45 minutes wait for lunch lol. The bill for 4 drinks and 4 meals (chicken, 2 X hot dogs and burger all with chips and a portion of Doh balls) was very nearly £70 which is lot given the barely acceptable quality but then again you're paying for location and on the positive side, the staff that do give a damn, they kept everybody informed, were always busy and they were smiling! Something of a novelty these days.

We were absolutely amaZed by these chips - and they were defo worth the short wait! They’re double fried, so expect to pause a little longer than your usual chippy - but wow, these are delicious.