The side salad hit a new low today. It's been getting gradually less good (I remember when it included olives and pasta!) But no tomatoes or beetroot, and no vegan dressings or salads I could find, is a new low.
Lettuce, cucumber, jalapeno and sweetcorn. That's it for vegans, everything else is smothered in dairy mayo.
And still no plant milks nor decaf coffee. This is the 21st century, what are they thinking?!
Pizza Hut has declined so much over recent years, I seriously wonder if their business is in trouble.
The food we had was delicious every body enjoyed it the service was 10/10 they kept asking if we wanted any more veg or chips and wasn’t rushed to eat as once you sat down that was your table for the night the servers kept our drinks topped up excellent service
Terrible. Very long wait for food. Felt ill after the chips that tasted of old and dirty frying oil! Very, very expensive for what we had. The tea was good and service pleasant on the whole. Would avoid!
This is a great place. Get past the fabric of the building ( yes its old), and see the great service and quality of food and real customer facing staff.
Brie / Cranberry / bacon sandwich was fantastic !
Very good .,
The staff at Pringles cafe are awful, rude and not to mention racist. We visited (my mum and I) today and couldn’t believe the attitude and customer service (or lack of) that we received all because they thought we were English. FYI, the English tourists are probably the ones who are keeping you in business so maybe you should treat them better!! We are in fact welsh, born and bred and speak the language. However we don’t sound welsh and spoke in English to them so they obviously just assumed that we were tourists.
First impressions weren’t great as the woman on the till was miserable and clearly didn’t want to be there but the real issue we had was with a staff member called Maggie. We placed our order and 10 minutes later Maggie brought the food to us. I asked if I could have some mayonnaise to which she replied “go and ask her” and then pointed to the woman at the till. I just want to add that Maggie hadn’t explained to us that condiments cost extra so we thought that was she being unhelpful. There was a queue and we didn’t want the food to go cold so asked if she could get us some. She gave my mum a filthy look and reluctantly handed them over, again never mentioned that we had to pay so we thought that they were free like most cafes/restaurants (In all honesty I think it’s greedy charging customers for a sachet of mayonnaise when they’ve spent £13 on a meal and I don’t know anywhere else that does it but that’s another argument)
My mum witnessed Maggie talking and laughing with her manager as she walked away so we can only presume that they were talking about us. There was also a couple sat behind us and Maggie came over to them and started talking about us in Welsh thinking that we didn’t understand. Funnily enough they asked for some condiments and she gave them for free, even though it was an issue when we asked. The difference is they were clearly locals. By this point we’d had enough so I asked if I could speak with her manager to which she replied “why, is there a problem?”. She clearly knew there was. Her and her disgusting attitude! I spoke with her manager but was struggling to get my words out as I was so annoyed with how we had been treated. Maggie was on the other side of the counter but came over and started saying “I’m sorry, I wasn’t talking about you”. She wasn’t close enough to hear what I had said to him so clearly knew what she had done wrong and was just trying to cover her tracks.
We couldn’t even finish our food as she made us feel so uncomfortable and so we just left. Initially I felt sorry for her manager but after reading the reviews online, this is clearly a regular occurrence and he obviously doesn’t care how his staff behaves or treats customers. The entire team needs some serious training in customer service. This all could have been avoided had she explained the sauce cost extra and asked us to pay at the till. We would have paid with no issues. Also, if you’re going to talk about your customers, please do it where they can’t hear you, it’s extremely unprofessional. I believe we would have been treated differently had they known we were Welsh too. They just took an instant dislike to us because they thought we were tourists and then back tracked when we confronted them.
We do our best to support local businesses but this cafe does not deserve people’s support! Absolute shocking service and we will not be visiting again. They are just lucky that we have not taken it any further as we couldn’t find any contact details online!
Fish and chip to share with the wife with a pot of gravy.
Gravy was tasteless and lumpy .
Fish was over cooked and dry ( probably get a better fish from Iceland)
Chips ok but overall not good at all for the price £12 !!
Cannot find anything positive to say. Firstly the AC was broken so there was no heating at all and it was a very cold day. They had mopped the floor and it was still wet and not drying which made the floor very slippery Haven’t been to Pizza Hut buffet lunch for a long time but it has gone downhill badly. No where near as many salad choices, only three pizzas to choose from. My daughter had ice cream and there used to be all sorts of sweeties and sprinkles for toppings. All there was this time was one lot of sprinkles and two horribly sticky sauce bottles. Would not recommend this restaurant to anyone and we certainly won’t be going there again.
Went there with wife after shopping for cup of coffee and something to eat..ordered 2 slices of fried bread (asked for thin or normal sized bread ,but was told only thick bread available..ii found that quite amazing for a supermarket ) wife had bowl of chips which were almost cold and looked anything but appetizing ....the fried bread was absolutely dripping(excuse the pun) with grease,so much so that picking a piece up left me with grease running down my wrist ..neither of us ate what we ordered to put it mildly it was just pigslop and thats being kind...dirty cups ,uncleared tables didnt help. if theres a worse cafe around i sincerely hope i dont find it.....-10 out of 10
Dios mío, las pantallas táctiles de Macdonald no tienen elección. Pero luego tienen que emplear a personas reales para ayudar a todos los clientes confundidos. Qué sentido tiene.
No volveré, lo siento.
Absolutely appalling service, you stand in a queue then they can’t take an order for lunch 5 minutes before 12 o clock even when I said we were willing to wait for the food until after 12. No flexibility or understanding, last visit I will make to eat here
Unfortunately the cafe has gone down hill, not sure if it is a shortage of staff problem, but when busy tables are not cleared, food comes out cold. The coffee machines seriously need replacing. It is a pity because it used to be managed well here but now we afford it
Avoid it ....its like the living dead in here.Miserable women on the till,I thought she was just having a bad day until I read the other reviews!!.
Looks like they had lessons off Basil Fawlty for customer service.
Trust me....take a packed lunch.
The toilets in this place are disgusting. I have never seen anything like it. How health and safety haven't condemned them I don't know.
I would never dream of eating in a establishment like this.