Ridiculously Rich By Alana Caernarfon in Gwynedd

Alana is a scam artist. Sends damaged squashed and disgusting cakes and then refuses to refund, would not order again from these people

Staff are awful on the lives one young girl was talking about men being “randy” and I’m sat there with my 6 year old cousin!

My food came with a hair on it, and staff were unapologetic and defensive. Not impressed when paying high prices. AVOID.

TikTok order. Disappointed with order, tried multiple times to communicate and was ignored. First and last time. Terrible experience

I ordered via tik-tok & brought a mystery box and scotch eggs. I cut the scotch egg in half and there was a metal/foil foreign object in there. I went to her tiktok live to ask for help and her moderators called me a lier, said I just wanted freebies and free brownies I said I'd take it further and Alana herself in the live smirked and said she owns the business. It's been over 24 hours since I left a private message and review with proof and yet no one has responded. I also was browsing on her tiktok and saw she uses metal type throwaway trays this is what may be in the scotch egg. My 4 year old could of eaten it. APPAULING. DO. NOT. EAT. HERE.

Gave this place a second chance at a different location and once again there was poor service, long waits and very dry bakes. Really wouldn't recommend wasting you money especially when it's so overpriced.

Not the best ice team the quality was poor. The salted caramel left a gritty sweet sludge in your mouth. Give this one a miss.

I was staying with my 5 year old son and 10 year old daughter in a hotel nearby. We were looking for an afternoon treat but walked past the premises. We walked into Caernarfon looking for a more well known chain. My daughter became upset and asked if we could go back and try Deliciously Rich, so we did. I have to say, the food and drinks were fantastic. The service was first class and the facilities for my daughter (who had a disability) were perfect. The costs for our treats were very favourable indeed. The following morning my daughter asked if we could have pancakes for breakfast. We were a little behind schedule so I realised that we may struggle to find somewhere that was serving pancakes for breakfast at this time. Once again, we ventured around Caernarfon looking for a suitable location, but found nothing. My children suggested that we try Deliciously Rich again. To my surprise they sold the most fantastic 5 stack pancakes I have ever seen. My children had one each, but couldn’t quite finish them off, so I helped. I was very impressed, even though I rarely each sweet food. This venue is in the perfect location overlooking Caernarfon yacht marina. It is walking distance from all of the key hotels, the town centre and the main supermarkets. It is a fantastic hidden gem, which serves excellent food in a perfect environment with first class service. I highly recommend this establishment. Thank you guys and very well done. Ged

Popped in with the family during a stroll around the marina. Great coffee, nice cakes, friendly service - worth visiting. Good luck to them

Lovely venue. It feels like a real treat sitting inside and the range of cakes and drinks makes it hard just to choose one! We have only visited for cofee, drinks and cake so far but intend to pob in for a bagel soon. The location is just beautiful and adds to the experience. My daughter and niece love it!

Despite negative reviews I found the cakes to be absolutely amazing, the staff were polite, plenty of room in the cafe and reasonably priced. Please visit Caernarfon to support them, you will be pleasantly surprised.

A chocolate lovers dream come true ❤️ Beautiful location and cake choice and dream milkshakes, dog friendly too which is a bonus!!!

Ridiculously Rich is located in a beautiful spot overlooking the harbour. We love the decor and the brownies taste delicious! Would certainly recommend a visit and will be visiting again soon.

As a big fan of the BBC’s Apprentice, I was really excited when we stumbled across this cafe by the harbour realising it was the business venture of previous winner Alana. The decor was lovely at first glance but the seating at the back was broken so couldn’t be used and the toilets weren’t as clean as they could’ve been. There was nobody else in the cafe from the time we arrived to the time we left so there was no atmosphere whatsoever. The items we wanted weren’t available and the staff didn’t know when more would be available suggesting they are brought in and not made fresh on site as you would expect. We ordered bacon rolls which weren’t good. No rashers of back bacon as would normally be expected but instead a sandwich made of small strips of smokey streaky bacon, with more fat than actual bacon. The smokey fatty bacon in the sweet brioche was not pleasant. Our party also ordered pancakes which we again suspected were not made fresh on site. The chocolate and toasted marshmallow pancake was good, but the bacon and maple syrup was again spoiled by the fatty, smokey streaky bacon. The marshmallow pancake came with a slice of brownie which was hard and stale.

Absolutely gorgeous ice creams and pancakes. Stumbled across here on a visit to the town. We had pancakes, a sundae and a small ice cream. It was very reasonably priced and tasty. The seating area was pretty too. Room for more tables etc but I figured they had recently opened. Would definitely return.

I came in twice during a recent visit to Caernarfon. There was a nice selection of food and drink items available. I chose 2 baked items (cakes/brownies or whatever they’re called - a creme brûlée flavoured one and a cornflake one) and ice cream during my visits. They were all delicious. They did get the topping wrong on my ice cream though. I asked for a birthday cake topping. First of all, I was given the ice cream without a topping, then I reminded her that I’d asked for the topping. The girl asked her colleague what that topping was, and I heard her say funfetti, even though it was funfetti and smarties according to the menu board, so when the girl brought my ice cream over, I asked about the smarties, and she said they didn’t have any. Had she said, I wouldn’t have bothered with that particular topping. I only received half of what I paid for. Still, the ice cream was tasty at least.

Visited here whilst on holiday. It was just what we needed after a walk up and down Snowdon! The interior was stunning and the availability and choice was lovely. The two staff members there were very friendly and knowledgeable about the products and took great care in creating our freak shakes. My only improvement would be to offer either a spoon or a spoon on the end of a straw to get to the bottom of the freak shakes. Wish we lived closer! But will definitely visit again (or the other stores) when next in the area. Thank you :)

Closed again on our third attempt. I think it may have actually closed down as I couldn't find any reference to opening hours on the Ridiculously Rich website. We went anyway just to be sure but definately wont make that error again.

A 4th attempts at trying to get a coffee and cake. The place is NEVER OPEN. 100% never going to try again. The place is Ridiculous

Lovely cafe, very clean and well kept, especially since we had gone in the late afternoon. It was still busy and although they had ran out of ice cream for affogato (weather was still warm—and it was nearly closing time) the staff were apologetic and...

Third time we have been here now and the cakes are just heavenly, service was slow but didn’t mind as it was definitely worth the wait,