Tesco Cafe in Gwynedd

After taking my son to the hospital we decided to grab an early dinner. The cafe was almost empty so we placed our order. After placing the order I realised they had missed a meal out and also charged the child's meal as individual items, overcharging me by £4.25. I queried it witn the till staff and was issued a refund. Upon arrival of the food, I noticed the seasoned fries were all un seasoned. We asked the waiter to add the seasoning and unfortunately someone in the kitchen made sure we got what we asked for. There was tablespoons of seasoning added to the fries making them salty and un edible. Not the service we would expect.

Absolutely awful. 20 minutes stood in a queue with only 2 people infront of me. And 50 minutes waiting for food!

Service was mediocre, food was not the best, had the brunch burger and egg was burnt and like rubber. Waited nearly an hour for the food to be served. They advertise such a lovely menu but they never have what you want from their menu. Definitely not somewhere we will be frequenting again.

Ordered my food and sat down with a coffee, which soon went cold and 43 mins later I had to ask have you forgotten about our food, the reply was its all done in order. I then replied those people was behind me in the queue, but I only got the same reply. That's why I gave such a low rating 😔.

Cold food. Paid £1.25 for one cold, soggy mushroom. Staff were friendly. The food was absolutely atrocious. I'll never return.

Great friendly service with a smile as always this morning. Always go here on a weekly basis with my toddler granddaughter, she loves it and always gets attention from the staff.

Clean, tidy and reasonable priced. Fast service . Excellent for a quick stop between travels for a simple warm meal and hot drink !!!

Breakfast was quite frankly awful. Most of it was cold and very greasy. Sausage and bacon looked like left overs from the previous day. So disappointed. Service was fine but terribly let down by quality of food

I ordered the avocado, rocket , egg , chorizo on sourdough, the food arrived and I struggled to cut the sourdough bread it was rock hard , I spoke to one of the waitresses and I asked to change it and put it on brown bread. When the new meal arrived there was no apology it was just put on the table and she walked off. My meal was lovely , I was taken a back by the attitude of the waitress, she didn’t cook the food , the sourdough shouldn’t be rock hard. We will come back - maybe it’s was a one off .

Called in this morning ordered a breakfast, a ham and cheese panini and toasted tea cake. The breakfast was well cooked but minimal quantities. The ham and cheese panini was not a panini….it was a toastie, the filling was very poor and the bread soggy! We also noticed a customer on another table having a meal, he picked up the tomato sauce and put it over his meal, then noticed it had dribbled down the side of the bottle. He then proceeded to lick the side of the bottle to remove the sauce 🤮, surely during covid times it would be more hygienic to provide sachets of sauce!

Came today for lunch at 1pm. To be told a 1 hour wait for food. Most unsatisfactory. We won't bother again. I'll shop at Morrisons in future.

Lovely staff and great food quality. Excellent manager

Me and my partner went to the cafe for dinner, fancied something quick. But took 30 minutes to be served, with only one person before us! We went to wait at the table, but realised there was no clean tables even though it was pretty empty there, so we had to clear a table ourselves. As for the food which took another 40 minutes we were given the wrong order and then told the table number was correct which it clearly wasn’t. This meant having to wait another 30 minutes to receive the correct food which was the Aberdeen Angus burger, it was barely in the bun and dripping on to the plate with grease. Will certainly not be going back. The staff do not seem bothered at all about the paying customers experience.

Had 2 kill an hour bcuz the pharmacy was on lunch. Ppil was rushed off her feet but what a pleasant & friendly person. To be honest they all had a smile which goes a long way today. Well done girls

Good affordable food very tasty

Lovely clean relaxing after shopping

Go in for coffee and breakfast after I've collected my food shopping .

Had a lovely toast eat cake and 🥤 of tea

Came in for breakfast!undercooked sausages,black pud,and bacon not very nice

Rob & Ffion were working today. Very friendly & efficient. Excellent staff... I told them too & they were very gracious. Good place to do my paperwork while I have some very affordable, fresh & tasty food!

A nice breakfast and a cappuccino but Neav serving it was far hotter than the breakfast itself.. better tha a macd's though.

Arrived early (0830) on a Monday morning. Staff member had long hair below the shoulder (down - a pet hate of mine when handling food), ok it was early but she appeared barely awake. Took our order and got our drinks. She was serving when our breakfast (usual Tesco off the shelves fare) was ready so she, to her credit, left her customers and got our food. My cooked breakfast was good and hit. My partner’s bacon - although looking cooked, had obviously either been left in the fridge or on the side because it was stone cold. Obviously no checking being done in the kitchen. She returned her plate to the young lady who grabbed the plate and stormed off into the kitchen without a word. Much comment from the other customers about teenagers. A few minutes later she return the plate with different pipping hot bacon - and a quietly muttered ‘sorry about that’ Come on Tesco I know you can do better all the time - so train and monitor your staff better

This was a quick brunch and coffee break. Drinks were prepared quickly and the cappuccino was tasty. The eggs on my toast were too runny, not only yolk but whites too, with no flavor to the avocado, I had to remove my egg and add salt and pepper to it. The toast was made from nice sourdough bread and the chorizo tasted great. Coffee needs an upgrade or a good clean, swap upholstered chairs for plastic if they can't be cleaned regularly because the stains don't look welcoming at all.

Dirty tabless everywhere and no staff to clean. Had to ask for out tables to be cleaned. When someone eventually came, she just wiped all the mess off from the table and on to the seats. Then asked her to wipe the seats. she then wiped all mess off seat and on to the floor underneath. I still wasn't happy to sit with my shoes stood on all all the mess and dirt on th floor. So we ended up leaving. Had a clean table in morrisons and ended up doing our weekly food shop at morrisons.

Wry nice food , & nice staff too..

John who served had a really bad attitude. Customer after me also commented the same. Breakfast was really good. Shame it was spoiled by his attitude. He clearly didn't want to be there. .

The whole store is understaffed there was a large que in the cafe and then a 45 minute wait for hot food. Staff were very polite but clearly over worked. There was a right state outside the main entrance and no cleaning staff to sort it out. Store should get a massive fine for this! Big ques at all the store tills too despite a half empty car park.

Clean, quiet, polite service. Very good coffee but poor bacon bap (barely cooked and tasteless)

Absolutely the worst breakfast I have ever had in my life.......we were the only ones there at 8.30am on a Saturday morning so was expecting the breakfast to be pretty good, how wrong could I be, nearly £5 for a breakfast which was tepid at best when it arrived, the best bit was the toast, I will never set foot in the cafe area again......how hard can it be????

Poor service nothing I wanted from the menu was available so I took a tuna panini served with all the ingredients to make a toastie I asked for off the menu and they said they couldn't make one today asked for a strawberry drink none available dirty cutlery had to take my tea spoon back twice the cup for my tea was also duty I had to wipe everything myself with before use food quality horrible couldn't not eat it all cost nearly £18 for two paninis with chips a cup of tea and a cappuccino disgrace won't be back again

Context: Wanted to fill up two flasks with tea before a long journey Pros: Friendly staff. Clean. Cons: One of the worst cups of tea I've had in a long time. Flasks half-filled with quickly-tepid and weirdly-thick brown drinking liquid. Cost most than I expected too and service was slow despite lack of queue. Conclusion: Not in a hurry to get tea from here again. (Only gave two stars because the next cup of tea on my journey was inexplicably even worse)

Context: Wanted to fill up two flasks with tea before a long journey Pros: Friendly staff. Clean. Cons: One of the worst cups of tea I've had in a long time. Flasks half-filled with quickly-tepid and weirdly-thick brown drinking liquid. Cost most than I expected too and service was slow despite lack of queue. Conclusion: Not in a hurry to get tea from here again. (Only gave two stars because the next cup of tea on my journey was inexplicably even worse)

The worst fish and chips I ever ate. So fat - full of oil. Toilet is disgustin look like never been clean. Customer service are very nice.

We were served by a space cadet who was being controled by a micro manager making him even slower. They told us it was going to be a long wait but there weren't many other people in the cafe. Only 3 or 4 other tables. Food was from the tesco value section I assume.

Very poor, long wait for poor quality brunch! Small overcooked potato plus, burnt in uttered toast, cold

Waited nearly 1 hour for 2 toasties and 3 kids meals. I would understand if they were busy but only like 5 other tables.

5.8.2022 Friday morning... Had breakfast there,, call it all day breakfast and pot of tea for £6.75p worth it,, food nice) tea nice) and staff so nice and the place so clean,, so if you feel like treating yourself and have break and nice food or drink in a nice clean environment with such nice staff,,, well see for yourself,,,, or bring family or friends,, thank you very much..

We spent a day in zip world and found a cafe. Perfect food, awesome personal. We have eaten a brunch, breakfast and kids meal-better than in any other cafe. Recommend this cafe

We went here on a Saturday morning for breakfast. The food was just OK. I feel that with all the delicious food in store, it could have been so much nicer. The sausage tasted cheap, thin cheap sliced bread for toast. Cutlery was like children's cutlery. Service was fine. I just feel disappointed that this cafe could be so much better as it is representing a major supermarket.

Can’t leave a lower score! Waited half hour and food wasn’t that great! Wouldn’t go again , got better things to do with my time!

Went to the cafe today one person serving also he was making the drinks so queue was getting longer and longer the other member of staff was very rude spoke to one customer as if she was stupid. Will not be going back there the rude member of staff needs to go on a course to learn how to speak to customers.

I often go here with my 9 month old grandaughter ...very friendly staff, nice, homely, fresh, hot food. Plenty high chairs for toddlers and clean nappy changing facilities.

I called into Tesco Bangor café for my lunch as I could see it was quiet at the time. The server came over and I asked her what sort of pies were on display. She told me and said that they came complete with chips,...

Friendly welcome and filling brekkie! Much needed after a night in a storm! Sorry for leaving a puddle behind!

Having given this place a miss since June of last year, we decided to see if there were changes- oh yes, there was, but not for the better!!! The tall girl with the 'accent',looked miserable. I first asked if she had any more baked potatoes-...

Ordered (for two people) one bacon bap and one breakfast consisting of sausage, bacon and black pudding plus a portion of chips. The bacon bap came with stone-cold and undercooked bacon placed on a large dollop of butter, and was quite inedible. The breakfast was...

This cafe used to be brilliant but it is now massively run down and not much choice of food on the day we arrived, the food was like warm and had been sitting there for a long time. I would not recommend here at present until some major changes are implemented

Asked for 3 different items off the menu at lunchtime... Sorry sir we are waiting on a food delivery... I then picked up atoastie.. Waited five minutes for service.. I was the only person... so I set it down and hastily went to subway next...

The cafe is a sad also ran Reminds me of a dead horse My problem with Tesco in Caernarfon is the toilets I decided to write this in the hope senior management might just get off their bottoms and install a clean hygienic set of...

Popped in after a hospital appointment and certainly won't be returning. I never expected much from the place but what was served wasn't worth the money paid!!

I called into Tesco café today for a much needed breakfast. I had been to the hospital for a blood test and was not allowed to eat beforehand. The food items looked very fresh and tempting. I was served by Anna, a very polite and...

Visited a few days ago. Had lasagne, chips and peas. It was lukewarm and the portion sizes have gone down. Only available sauces are red or brown- not even decent make. You have to ask if you want mayo or tartare. We have been weekly...

Me and the wife turend up early for brecfast we were starving got to the counter got a tray wife wanted 8 items i said i will have the same . Can i pick the 8 items i said to the woman serving .. yes...

Myself and my family went for brunch. The bacon and sausages on the cooked breakfast were very pale and after watching the bacon being cooked in water then no wander. My husband had a toastie which had an over whelming taste of mustard, to the point he couldn’t eat it. The coffee also tasted foul. The service was so slow, it took them 10 mins to make a coffee by which time the hot food had gone cold.

visited here as my car was having a wash next door,last time i was not impressed with the place,but what a difference!! Anna the new Lady,has deff made a difference,along with the other lady,very clean,everything laid out for you,Anna took the order,the other lady(didnt catch...

Called for breakfast. Very disappointed, the bacon came from well worn and stained plastic box, the sausages came from a newer looking plastic box. I only opted for the sausage,hash brown, mushroom and beans. They were all just warm. The black tea was ok (...

Visited the cafe on Wednesday lunch time was served by a lovely woman named Anna. Breath fresh air, helpful, polite and bubbly. Will visit again.

Called here several times but always only for breakfast , which I have always found to be very nice , freshly cooked , hot , and very tasty. Will always go back when in Bangor

Exactly as others have said, black sausages, cold chips, everything disorderly. I used to come here not expecting anything special but it was OK years ago. Thesedays it's awful, the worst cafe in the area. The choices on display are pathetic and it sometimes takes...

We were shopping in Bangor Tesco on Saturday 26th January 2019 and decided to use the cafe for a light brunch. There were only 2 team members behind the counter 1 rushing around taking orders and plating food and a second, a gentleman who appeared to be in charge was making drinks and taking money. I was around third in the queue and the person in front of me was quite abrupt as he had been waiting some time even though both team members were constantly apologising for the wait. Whilst preparing the gentleman's drinks the male team member asked if I required hot drinks, I gave him my order and he asked that I go and find a seat and eat my food as he did not want it to go cold, he would bring my drinks over and I could pay when I had finished. When he brought the drinks over I asked why there were only 2 people on, he said he had team members who had called in sick.I want to thank him, both he and the lady on the counter were polite, greeted everyone with a smile and went out of their way to deliver excellent customer service under very difficult circumstances. Well done

We had breakfast here on the way to a day out in Anglesey. The staff could not have been more helpful, the food was hot, freshly cooked (eggs specially cooked for us) and extremely reasonable. The coffee was good too.The place was clean and tidy and generally very welcoming.I've eaten breakfast here about five times over the years and it's always been good.

Went there for lunch today was very disappointed. When i ordered our meals we were told there would be a 10 min wait we said thats ok. Half an hour later no sign of our food so i went and asked at the counter was told its on its way. 10 min later food arrives and was told they forgot about our meals it was cold and some items were reheated should have complaind and sent it back but we were in a hurry and had already waited nearly an hour for it. Won't be going there to eat again in a hurry.

Wouldn't have given anything but review wouldn't let me!! Called in yesterday for quick lunch.....stood forever at the servery waiting for service...their loss as in that time I lost my appetite. The food looked more old and tired than Me!! Burnt sausages with broken line along one side which shows they use frozen, not fresh. The all day breakfast looked like it had been sitting there all day. The small square lasagne dish for £5, macaroni cheese dish looked pale and bland....other small selection of dishes all looked dried out!! Tables not wiped down or cleared..No thanks!! Made a hasty retreat, and walked to the restaurant alongside, which served us two tasty lunchtime meals for under £6 each!! No comparison, no contest..

If you like old food then go here . A cold chips and egg discussing and a cold breakfast discussing they shouldn’t be aloud to serve food like this when asked at Tesco after leaving the cafe I got go back to the cafe and ask for the manger we’ll as a chef I wouldn’t serve that food to a dog I feel they should get a food inspection and to see how poor it is walk in tables were dirty staff rude to customer even served a latte to another customer with curdled milk after she questioned it the reply was that how they are .A few had breakfast there after me been brought from the back and no follow up on our meals to see how we where bad customer service they should turn that cafe to a self service with the way the staff are

Went at 1pm for lunch. There was no fish, no scampi and no pies left. Not good enough for a cafe to one of the busiest Tescos in Wales.If it hadn’t been for the fact that the Masala was quite palatable the score would be one! I can see why the average score is 2.5 !!!There was no atmosphere and no feelgood factor. If you want a good standard supermarket meal, pop up the road to Morrisons!

My husband and I decided to go out for lunch yesterday (Sunday) Having been to a DIY store we were in Bangor. We decided a pub lunch wasn't advisable as the weather was so hot and it would be very busy. So we decided to go to Tesco cafe where we had been several times before. They have recently changed the all day breakfast to offer a range of different breakfasts to suit all tastes and appetites. We both had the normal breakfast and it was delicious, and it just left room for a cake for 'pudding. I would definitely recommend the Tesco cafe in Bangor to anyone looking for nice food at a reasonable price, in a cool air-conditioed building which wasn't crushed full of people. As always, the staff were pleasant and friendly and only to pleased to help.

Good shop, Came there today to get some bits and bobs with my mum and dad. Didn't stop in the cafe as we had to leave, Good experience.

Very little choice e.g fry up and chips, macaroni cheese and chips lasagne and chips that was the choice and peas if you wanted. Chips cold in the middle and lukewarm on outside. Lasagne luke warm also the macaroni cheese. A bottle of oasis £2 the only good thing was the pot of tea. Surely there's a certain temperature to keep food hot, looked nice but that's all I could say about it. Staff too busy talking to each other and going through to the back.

Came here for breakfast for the second time and have been served a cold breakfast. The 8 items for £4.99 is fairly reasonable but I seriously would bother. The sausages looked like they had been there ages and the eggs were solid. Such a shame really because I was hoping that it would be better. Not making me rush out to buy Tesco products if this is what they taste like. Friendly staff though

I popped in one day while i was in the area the place was mostly clean was given a good service my staff only drown said I'll say was that some hot foods won't available which was a shame but did enjoy a hot chocolate and yogurt with blackberries in it .

Called in for a quick lunch after a extended shopping trip. The food was nice, presented well. The service was excellent, the ladies behind the counter were very helpful, chatty and friendly.

I called into Tesco Bangor café after I had done my shopping. I am diabetic and have to eat regularly so I thought I would just pop into the café for a snack.I queued at the counter and a very pleasant girl said "I won't be a moment I just have to take these meals to a customer". True to her word she was back in 30 seconds and enquired how she could help. I did not want a huge meal and she suggested a baked potato with salad and a small cake to follow. The potato was well cooked served with a small salad. While I was eating my meal I watched this same girl working. She never stopped, cleaning tables refilling sauces and serviettes and then serving more people. On leaving, she said Goodbye and have a lovely day. Where do you find these people nowadays with such good manners. I will certainly be back when I am shopping in Bangor.

Worn bench seats, tatty decor, grumpy staff. NOT happy. For a relatively new store, this cafe is rough.

Hubby and I went here for a 3rd time for a late lunch on Tuesday (we were running out of other options and we were extremely hungry). The male and female member of staff were different from last time and they were OK. We wanted HOT food as advertised over their counter. Hubby had chips, beans and 3 sausages. I had lasagne, jacket potato and salad. We both had a pot of tea each. The bill came to £12.41 and I was able to pay by bank card. I also used my Tesco loyalty card and earned 12 points. Hubby said his food tasted OKish but it was all cool. My baked potato was cold inside. The dish of slightly greasy lasagne was warm so I emptied this on top of the potato to make it edible. The side salad consisted of a few limp green leaves (I removed these off my plate) and a couple of cherry tomatoes cut in half. At least the tea was nice and hot but the food was unfortunately not. The following feedback is for the Store Manager at Tesco = you need to serve hot food HOT to comply with health and safety regulations. If you addressed this basic issue, you would have a lot more satisfied customers.

I called there this morning at 8.45 am There we’re two people waiting to get served and I was the third.No sign of anyone serving for around 4/5 minutes so I had to knock the kitchen door and ask was there anyone servingA lady appeared and said wait a get someone.This shouldn’t be the case .its awful service. I ordered a breakfast and by the time I paid it was stone cold and awful . Never again Tesco need to get there act together and supply the proper service food cold like that is unhealthy.it should be cooked and hot. Shameful. Never will I shop or go there again.

We visited for a quick breakfast as our car was being valeted outside.We both ordered the 8 piece breakfast which was very average in terms of quality and taste.Prices are about right for standard of food. Not a patch on either Asda or my personal best - Morrisons.The service we had here as well was unfriendly amd frankly quite misreable.Working at Tesco probably does that to people....

ive been here many times,i usually go when the wife is shopping,not my fav place but like any tesco asda morrisons u get what u pay for.

Slow service, food gets cold while waiting for drinks and to pay. Need to replan service arrangements and tables need to be cleared.

Went to Tesco Cafe for an all day breakfast and to be totally honest it was a shambles! The woman serving me was very dry, and didn't look like she could handle food well! She dropped my fried egg which was undercooked and looked like snot on a plate. The sausages looked like they'd been in the oven for a century, they were black and rubbery. I think what they do is use the left overs from the breakfast and use it for the all day breakfast. Very disappointed, the bacon looked like a dolphin's tounge, wasn't sure if it was actually cooked enough. The beans were like mushy peas, should take more pride in their cafe.

We have just re-visited Tesco Cafe having been shopping at Bangor Retail Park. Unfortunately, the experience was completely different than last time. The young waitress in charge of the hot counter was not at all welcoming or helpful. We arrived early at 12.30 p.m. but they had ran out of baked potatoes? so instead I had cold ham, 2 eggs and hard over-cooked chips. My hubby ordered the all-day breakfast again. The mature lady on the till was nice and chatty. We noticed that she also had to clean the tables in her "down-time". The food was stone-cold but we were so hungry we just ate it up as quickly as possible. On leaving, I went to the counter to advise the waitress that the food was cold but she just gave me a blank look. The Manager at Tesco needs to review its staff, its quality of food and its lack of customer satisfaction.

Went on Monday lunch time. Arrived in the cafe at approximately 2-15 pm, just as fresh chips were being brought out. Ordered fish and chips, fish was cooked freshly, had good batter with good cod inside the batter. Chips though were barely warm and soon cooled down to cold. The plate the meal was served on was cold. The method of keeping the chips hot was inadequate. Tables were not being cleared efficiently despite few customers being in the cafe.

My and my Hubby regularly have midweek brunches here. The Cafe is on a balcony overlooking the store. The all day breakfast with chips is great value for money and the staff are always smiling.

The crispy chicken wrap was actually rather nice. The chips was even better. The only let down was the waitress, very ignorant and no manners

We stopped at the superstore for petrol (cheapest in the area) and extended the visit to do some shopping, have a coffee and visit the loo before heading off on the A55 (it is just off junction 10).Costa coffee, the latte comes in tall glasses; prefer an '' americano'' in a regular cup.Reasonable prices. You can sit upstairs and watch the world go by in the store. What fun!If you don't fancy the stairs there is a lift.

When in the area, my husband and I regularly visit the cafe for good quality, tasting food. Staff are always friendly and helpful.

Called in for lunch on a wet day and one look at the food on offer on their hot counter was completely off-putting, as everything was dried-up, hard looking and totally unappetising. We decided we couldn't risk more than a panini, so had the tuna melt each, which was totally bland and only lightly toasted for us, so a bit too squashy and limp to what it should be. Hot chocolates from a machine, same as bland coffee shops everywhere. Maybe this is the most you can expect from a supermarket cafe, but come on Tesco, buck your ideas up and give your customers something better. Have the pride not to presesnt dried-up horrible looking food to your customers. A cold sandwich from the main shop would probably have been better at half the price. Will never go again even if desperate.

I have been there several times and it's the same think over and over understaffed but usually they cope and work hard to do literally everything, the food is Luke warm and cold by the end of your meal + the coffee although lovely very expensive in relation to the meal. I do still use it and will continue to as it is convenient for me whilst shopping I just have to wolf it down before its stone cold.

Popped in as me and the family were shopping at the store! I was starving and hadn't eaten all day. For the size of the cafe I would have expected to see more than 2staff on. Welcome - there wasn't a welcome. Both women were miserable and not one smile was seen. We ordered our meal, still no manners at all. We ordered Scampi, and was told 'we don't have it' so we asked for a roast dinner 'no we don't have that' it was only 5 past 3 in the afternoon... So I questioned her and asked her why... Her reply 'we've stopped selling it' so what time do you serve Christmas dinner until? All in all not a pleasant visit, won't recommend to anyone. Bad experience.

I was in the Tesco store and chanced my arm at having food in the cafe although it looks dated the Charismas dinner was simply outstanding and I could not fault any of it.My husband had the all day breakfast he was surprised to the amount and the quality.As for the service we wear welcome by an enthusiastic male member of staff and although busy staff made the effort to make us feel welcome.9/10 needs a face lift to complement food and service.

I'm sat in Tesco cafe here in Bangor, Gwynedd watching the cleaning staff cleaning the floors, chairs and tables whilst eating my food (all quite normal you'd think?). That is of course until I realised that all the 45min that I've been sat here they've only used 1 cloth, no spray, no water of any kind.....just one dirty rag, and have used the above mentioned rag to clean both the floor, underneath the chairs and now the table tops where we eat our food from.....all with the same cloth. I for one will not be eating here again after witnessing this. No food on display, very un appetising, rock hard eggs and dry food. Tesco should be ashamed.

We popped in for breakfast one Sunday. The place was almost empty but despite this we had to wait ten minutes to be served. There was an 8 item breakfast advertised at £4.99, but the waitress told us 'it no longer existed and you can't have it.' Instead we could order the 8 item breakfast as individual items at an increased cost. How I wish we hadn't bothered.The food was appauling, under or overcooked and mostly cold. The bacon was leather, the black pudding overcooked dust and the mushrooms cold and rubbery. The food was literally slapped onto the plate, my egg fell in half and when I asked for another I was ignored. The waitress used the same tongs for meat and vegetarian items and the food in general was dangerously cool, too cool to meet H and S regulations.We left our breakfasts as they were inedible apart from the beans. Later I complained by email to Tesco customer service and got a phone call apologising and refunding my money plus a little more. I'd rather have had a nice breakfast though.Next time I will look for a motorway services I'm sure the food couldn't be worse.

Stopped off for breakfast on our way to a day's golf in Anglesey. The cafe was clean and food of good quality, set us up for the dat.

Food is a bit dry and not of the standard you would expect from tesco. Or often than not it is understaffed and the sane girl is running back and forth to serve food and then work the till. Come on tesco sort yourselfs out.

It's really disappointing the lack of care and attention Tesco's take in the toilet facilities. Pop to the Next/Costa nearby to find fantastic facilities. Tesco by comparison have empty soap dispensers, using off the shelf cheap hand cleansers instead. They have one broken and removed hand drier and one broken one. All the urinals are out of action. All putting additional pressure on the disabled facilities. The family/ changing room lacks any toilets too. All very poorly thought out and uncared for.

Whilst waiting to meet a friend, I thought I would have a snack. Third in the queue I overheard those ahead could have the soup of the day. The only person serving said yes but the tomato soup, advertised with brown bread, could only be served with white bread as they had run out of brown! On offer to go with the coffee were a couple of muffins and not much else. The tables had crumbs on them, rice on the floor and generally untidy appearance. The coffee tasted ok.

We have used this cafe many times as we visit Bangor to stay 6-10 times a year. We would have a breakfast prior to starting the grocery shop. The food and service has gone down hill since the tie up with Costa. Service is slow and prices increased. Tesco don't seem to understand there is a difference between a value cafeteria and a modern coffee shop. They fall between the stools here. We now grocery shop elsewhere and go to a proper coffee house afterwards. When I pointed out the failings of this cafe to the management, they basically said "tough" , we are doing it anyway. Not surprising Tesco has had 3 years of declining sales!

Ok, So i visit a lot of tesco cafe as there pretty much in everytown and i work up & down the uk... some are good and some are poor! but this cafe was terrible im afraid!The offer!Breakfast/Cold Counter - Breakfast was the service on offer on my visit,I had a full breakfast with bean to cup coffee, The Time was nearly 9am and the cold counter offer was poor, Everything pushed forward to create the impression of been full. The food presentation was terrible, Beans spilled everywhere and bacon undercooked, I asked for the black pudding and it was like a brick! I used the bean to cup coffee machine whilst it spluttered its way to making me a cup i went on to pay the cashier who looked flustered and was having a hard day! My Overall experience on this vist was poor - the choice and value for money was poor, would i go back - nope!

Unless you're feeling peckish whilst shopping you'll probably be better going elsewhere to eat. Menu is very basic, food at most is edible, though usually quite bland and dry/over cooked. The staff always seem to be flustered, although they are polite. External food choices from the fridge can be expensive.As has been said previously, some of the tables have attached seats which are quite a tight fit.

I have ate here a few times because my partner likes the 8 piece fry and chips but I have to say I don't like it. I am a veggie and even though they have lots of veggie stuff on the menu they never have any cooked. When I ask about it the staff look at me as if I made up food even though it's clearly marked. It's not even strange food - I asked for mushrooms, which were on the menu, and got a blank look. One or two of the staff have been nice but most are unhelpful, rude and uninterested. The price of food isn't cheap either, I couldn't believe some of the costs for kids 'after school' snacks and meals. Some of the chairs are also connected to the tables so you can't move in or out and they are so close together you end up squashed into the table just so the person behind you can gave a bit of room too. Just go to The Pit Stop, you'll get a better meal at a better price!

The cafe at tesco Bangor is awful. The food is awful, the staff are rude, it's dirty and is not cheap either. I was supprised to find the car park full, the shop busy but the cafe empty. I soon realised, after spending £15, that obviously the local shoppers already know that this cafe is crap. Tesco should be able to do much better.