KFC in Wrexham

Absolute joke of a place. Been again today and been told by a member of staff their policy is not to serve customers... Use the screens card only. Have you seen the state of the screens and particularly the glass door on the way in, absolutely filthy, really bad. The manager should be fired immediately... They don't serve customers. Absolutely disgraceful. There wasn't a single customer in the place. Bankruptcy coming.

Love it here food amazing loveit

The food was very nice. Service was very quick and good.

Normal pepsi is taste like vanilla’s pepsi but i order normalnone

Fast and tasty food with excellent service

Tidy, costumer service is great, food is good quality. Quiet atmosphere

Julie was really lovely, made sure everything was alright

July was really lovely she made sure everything is right

Food was amazing and the staff were lovely would come back again

Very good food and very good service.

Lovely experience in a newly refurbished restaurant.

Today We odered a sharing bucket with 6pc 4 mini fillets, 8 hot wings 4x reg fries and 1x reg popcorn via just eat and recived just 6pc chicken, a pop corn pack and 4 fries 8 hot wings and 4 fillets were missing. This is not the first time we are having this. We'll never ever buy anything from the shop again. I had paid for such a sharing meal and food was missing. Very bad service, even a 1 star is too much for this. Really bad experience and we are really upset about this.

Julie is an amazing member of staff and always happy to help

Audra was lovley and our food came out to us fast and fresh lovley staff and great food definitely recommended restaurant

Audra so lovely and sweet loved it

Food is great, staff are welcoming and drinks are amazing

Brilliant staff, Katie was extremely helpful with helping me order in the lobby, very fast and brilliant service from her

great although would strongly urge your staff to leave customers alone when eating

Staff very helpfull but very dissatisfied no hot drinks available

Liam was good with food service :)

Staff are amazing lucy and Julie and luke are amazing

They refuse to serve you in this place. Use a filthy touchscreen card payment only dictatorship. Disgrace of a business.

Calm, and quite and a nice place to talk to your friends

Julie was incredibly! Really lovely and friendly☺️

i bought the snack boxes. nice food. But instead of getting my burger i only got chips and popcorn chicken. And a chicken fillet and chips in the other. WHERES MY BURGER?

KFC serves up reliably crispy fried chicken with a distinct seasoning that sets it apart. The sides are decent, and service is usually quick. It’s a good option if you’re craving fast-food fried chicken, though it can be a bit greasy.

Great food and service by Nicolas

Julie was very helpful with assisting me with my order

Lovely service found my phone ;)

Staff were friendly and food came quick and as expected

Ordered the £34.99 Party Bucket.14 pieces of chicken, of which 12 were drumsticks. Cost cutting in the extreme. Rip off as the pictures of the party bucket on the menu contain more than drumsticks. Won't go here again.Suggest anyone who buys a bucket tells the staff directly what pieces of chicken they want, or you'll likely end up with drumsticks only as well. Value for money rated as zero. This place used to be busy, no longer, owner should be worried, treat your customers as illiterate cash cows and we take our money elsewhere as your till takings surely show.

Just been for a takeaway food excellent but the lady behind the counter what a horrible ignorant bad mannered woman quite a few people mentioned how horrible this lady was

Very nice food, very nice place yum yum

Service is always excellent food good and restaurant is always clean. Staff friendly and professional

Very helpful staff and food is hot

It's a nice atmosphere and nice food.

Food was amazing and service from Julie was amazing

We ordered to our table and the order came quickly and nothing was missing. Service was friendly.

Great food and great people and great food

Really enjoyed the time here. Great food and service. Liked the playlist as well.

The food is amazing and the service is fast :)

I was in KFC to pick up an order for delivery. Please ask your staff to stop the discrimination. Thank you. This is the 3rd time I feel being discriminated.

Hayden was so lovely and friendly.

I was served by hayden and tess and it was wonderful service i will call again

Portion size seems to have shrunk

Was quick and easy and the service is very nice! Great food too. ⭐️⭐️

Fast service, nice staff and and great food as always. Julie was lovely!

I love the new revamp it’s more accessible and the food never disappoints

Very nice fresh tasting food, helpful staff and clean restaurant

Nice little restaurant, Annabelle was very helpful

The staff are super freindly and understanding, the atmosphere is always great and you always walk away knowing you had great meal

Nick was a fantastic cashier, very helpful

Tables full of rubbish,manager needs a good sit down

Lovely food and great lady brings it to our table for us 😁

Great customer service, nice food

Food is freezing and looks thrown in the bag next to cold pop is your cold chips . I love a KFC but not delivered it's definitely not a good idea.

Use to love KFC, been going to this one for over 20 years. But the last few years it's just been hit and miss. Food is sometimes good then sometimes bland. But going just over a week ago may well be my last time. My girlfriend noticed the chicken wasn't crispy as usual but I didn't pay much attention and carried on eating even though there wasn't much joy out of it as the chicken was bland. I ate late in the evening, luckily my girlfriend was fine from eating the hot wings. But I've had food poisoning for over a week for the 1st time in my life from the orginal recipe chicken, tested by the hospital confirmed to be Camylobacter.

Really lovely food but the spice was a bit heavy on the fries this time.

Fast food at its worst. Cold fries, long queue, dirty toilets, expensive and the App is terrible. I used to enjoy KFC but no longer as it's overpriced as well as poor quality.

I have been coming here for 30 odd years and it is just as good now as it was when it first opened! In the 1980’s The only difference is they got rid of the French Fries which I loved , hence the 4 stars for food 🥰 they still do them in Spanish outlets , they were great this year on holiday

The food was made very quikly and the workers are kind, overall a great experience.

Second review one week later after not receiving our full menu previously…just found hairs in our food. What is going on Wrexham KFC? This is one of the worst KFC experiences I’ve had in my life. Absolutely do not recommend. I’ll not be back.

KFC is the best place to get food form

Excellent service Add photos Did you take away you?

Tess was helpful with the food sorted out issues we had and was well spoke and well mannered

Nice, now they have had the refit the place looks a lot cleaner and although it was busy the staff were working hard to get everyone served as quickly as possible.

Lovely friendly lady service was good

We've come her for Christmas eve so we didn't cook and it was spot on fast service all hot and perfect service from a lovely lady named tess,!

Good service tess was really helpful

Have ordered food numerous times on just eat app, and majority of the time there are items missing. Only once have I had a refund, other times refused. Contacted kfc direct, told there is nowt they can do, well they "packed" the food! What else am I supposed to do!

Friendly and good customer service. Food was good

Lovely staff !! and great service x

Excellent food and service, highly reccomend 👍

Food was excellent, fast service and restaurant was spotless, also Tess was a superstar couldn't be anymore helpful what an asset to kfc wrexham !

Very easy to order on the machines and I forgot to order an extra drink so the lady gave it me for free 😊

Tess is a legend go on lass good chicken and that

Was very clean, food came out very fast and was great.

Absolutely amazing, my favourite place to eat

Tes was amazing and extremely helpful and polite

online ordering is a failure, once again the order is incomplete! this is disappointing. The driver claims that the order was packed incorrectly, and Kfc does not want to return the money. Failure!!

Starf are friendly and quick service

Ffions customer service was excellent

One of the staff was very nice you all need more staff like her Katie

Great new place and design looks great happy and friendly staff

Great , excellent, professional & friendly Katie

Atmosphere was great super popluar and friendly staff who are happy to help out. Lovely and mordern inside and super clean

Julie consistently provides excellent customer service

Katie, best staff member an best customer service am polite.

Absolutely fantastic experience at KFC Wrexham! Despite being a very busy restaurant, the team operates like a well-oiled machine. The food was absolutely spot on – fresh, delicious, and served incredibly quickly. What truly stood out, though, was the staff. They were so kind, welcoming, and attentive, going above and beyond to ensure every customer felt valued. It’s rare to see such efficiency paired with such warmth, especially in a fast-paced environment. Every visit here is a pleasure, and it’s clear the team takes great pride in what they do. Highly recommend.

Lucy and katie are very helpful and friendly staff , always helpful .good service over all

Always hot and tasty food, tess is very helpful, friendly staff

Tess delivered an amazing service. There were young lads causing trouble and Tess was very professional and still remained happy and pleasant

Fast delivery and hot and tasty

The service was brilliant thanks to the staff

never can order online on just eat or on the app, always says unavailable.

Pretty quick service, all orders on the computers now which is definitely faster if you're not a technophobe

It's KFC What more do I need to say, unrivaled quality fast food. Time after time 😀

I recently visited YOUR KFC and left completely disappointed. First off, the food was subpar. I had high expectations based on the reviews, but the meal didn’t come close. The chicken bucket meal was bland, overcooked, and lacked any real flavor. It was clear that the ingredients were not fresh, which made the meal even worse. What made the experience worse was the behavior of the staff. They were not only slow in serving but also seemed indifferent to our concerns. When we pointed out issues with our food, the staff were dismissive and uninterested. It felt as though our concerns weren’t important to them, which made the whole dining experience uncomfortable. For the prices charged, I expected much better quality and customer service. Unfortunately, I will not be returning to anytime soon My order number was #9050 Employee Name Joe..

First class service today and the staff member called Liz went above and beyond..Thank you

Always busy, poor layout when queuing to order as the queue goes right in front of the door. Hopefully this will be sorted with the recent refurbishment. Standard fast food fare otherwise. A lot pricier than it used to be, though they do usually have some decent offers