Based on 356 opinions finded in 2 websites
Based on 356 opinions finded in 2 websites
Opinions
Excellent venue, very welcoming and warm atmosphere.
Zena Spencer . 2024-10-26
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What a great place. Food was delicious and really well priced. Everywhere was immaculately clean. Great service and great atmosphere
Morgan . 2024-08-23
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Security staff are violent got punched in the chest for no apparent reason as they removed someone used to be such a welcoming environment will definitely not return (security guards are woman beaters)
Dani Nicholas . 2024-04-14
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It's no wonder ex staff have warned others on this review site about working here or that some customers have reported very poor service. The manager was rude and arrogant. Popped in for a snack and asked for a small vegetarian breakfast. They offered small and medium sized meat breakfasts but vegetarians aren't offered the same equality of menu and pricing options and have to order a large and pay more for the privilege of ordering extra food they don't necessarily want. When I queried this policy with the Manager he told me in a condescending manner that it "wouldn't be worth them" offering a small vegetarian breakfast because "hardly anyone orders it". Taken aback by his immediately hostile manner, I said it came across as somewhat discriminatory because meat eaters are afforded more choice and menu pricing options. He said "I can do you individual breakfast items but then it will come out as more expensive so you've got two choices. Either order the large vegetarian breakfast or don't". Repulsed by his coarse, arrogant manner I quickly took leave of his cafe and remarked how disgusting his attitude was and that he was clearly showing discrimination. (He obviously couldn't be bothered with truly catering for vegetarians from what he'd already said about it being a waste of time). He said "whatever next, veganism". No wonder some of his staff look intimidated by him. I can only imagine what it's like having to work with him and that he was used to belittling people. Well, I for one, was not intimidated. Having read some of the food reviews it appears he possibly did us a favour.
LordMelbury’sTable . 2024-04-08
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A little hidden gem if you like northern soul music in the background plenty of memorabilia. We had the special burger excellent
Helen Roberts . 2024-04-08
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No food currently available. Would have awarded 5stars for food based on previous visits when food was available.
John Jones . 2024-03-03
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Staff are known to be very disrespectful to other members of the team and be quite hostile and if you scroll you’ll find most former staff members reviews. I’ve heard many complaints and wouldn’t consider a job at this place nor a day out for a meal or drink considering the food is known to be poorly made as well. Disgraceful
Tracey Hallam . 2024-02-18
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Food was mediocre probably a bit too greesy. Service was poor. I’ve seen more smiles at a funeral. I understand the job isn’t the best but if you don’t put pride into everything you do… well just wait and see
Honestybestpolicy100 . 2024-02-16
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Excellent food and staff are polite and very helpful.
robert carl higgins . 2024-01-21
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Food was over priced ready meals. Garlic bread was sorry excuse unfortunately as drink and staff we're nice enough but unfortunately after ordering 2 sets of customers we're complaining about food. Would come for drinks and an event but wouldn't eat again here.
Cassandra Deeprose . 2023-12-22
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My cousin and I love it here. Great music, great customer service, always clean... And the food... Love it! One of my favorite places to go now. Plus amazing vegetarian and gluten-free options. 🤘🥰
Jennifer Jones . 2023-11-17
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Food was absolutely delicious and fantastic value for money. Staff were very polite and courteous but not hovering over you as in many establishments which made it a very relaxed and enjoyable meal. Highly recommend
Bec D . 2023-09-09
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First time coming here. I love the decor and pictures around this place. Good food with excellent service. Highly recommend
Kris . 2023-07-06
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Another excellent afternoon, great music and the owners and staff are unbeatable
Neil Beedham . 2023-07-03
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Food was lovely service very friendly Was nice to have proper chips not frozen ones will definitely be going again
Wendy Robinson . 2023-06-22
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Was not allow tap water to drink, although my partner was buying alcohol we were told we had to pay for bottle water as they only allow one glass of tap water. Complained to management and the owner. We were allowed more tap water but later was told again we had to pay for bottle.
Alison Roberts . 2023-05-09
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Great food, very friendly service staff very helpful highly recommended. Music back to the 60's upto the 80's
Martin Thomas . 2023-04-29
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Busy cafe, we went in for breakfast!!! Which was exemplary, very professional staff. On the edge of Island Green shopping area.
kevin stead . 2023-04-24
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Food and drink great and value for money. 👍👍👍
John Williams . 2023-04-12
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Great venue for breakfast, brunch and later meals. Good bar selection as well. Staff very friendly. Clean and tidy and reasonably priced. If you grew up in the 60,s and 70,s this place is up your street as the music is fantastic. Been a couple of times now with my old Navy mates and we will be back. Highly recommended. Bit of a gem.
Danny Daniel . 2023-03-14
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The vegetarian breakfast was wonderful and my friend had full English which was spot on I have also previously taken my Granddaughter and they brought over a box of toys for her to play with The staff are friendly and the cafe is clean and well presented Thank you
Bethan Evans . 2023-02-14
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Called in for breakfast very friendly staff .The breakfast was good value for money bacon was great thick cut and cooked just right which included a tea or coffee will Deffo be returning
Lynn Howells . 2023-02-09
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Need more than five stars for atmosphere. The place has soul... and Rock 'n Roll ❣🎸🎶
lena Shiell . 2023-02-01
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Great place, had lovely lunch. Staff where really nice. Atmosphere was amazing, music was making me want to have a dance. 😊
Manon Williams . 2023-01-15
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Staff are really nice, but unfortunately the food has gone down hill. It's like they've upped the prices but using cheaper products. The lasagne was definitely a microwave one from Iceland. Gone from 5 to 1 star from me!
David Gregory . 2022-11-28
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Just a heads up to anyone never apply to work here. They told myself and another young girl we had the job then they asked us to do a "trial shift.' It was a busy Saturday night they had a 60th birthday party on and a Robbie Williams tribute act on, place was packed they obviously wanted some free help. They had me start at 6pm until gone 2am and then said actually that was a trial shift and never contacted me to pay me for those hours. I also have over ten years of experience on the bar, I certainly didn't need an 8 hour trial shift.
Meg M . 2022-11-01
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Definitely be back. Lovely food
Daniel J . 2022-10-26
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Went to a Northern Soul event 1st October. First time at the Soul Suite, lovely friendly place had a great time.
Sharon Heath . 2022-10-03
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Go there every Friday to meet or friends.As it is a nice friendly atmosphere and good music in the back ground.
Nana Jude . 2022-09-21
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Brilliant place good night life brilliant staff good music
John Evans . 2022-09-04
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Great staff great beer good music
George Steele . 2022-08-16
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When the football season is not on I feel there is a better mixture of male and females not just males.
Andy Massey . 2022-07-24
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Had a Vegetarian breakfast here this morning with my Sister, we both loved it!The food was so tasty and hot and we loved the surroundings.The staff are very friendly and helpful too.A lovely experience and we will be back very soon!
Heidi . 2022-07-12
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This is a great little diner with friendly, helpful staff and fantastic food. The music theme throughout the diner is a welcome variation on the usual decor of other restaurants. A little gem 💎 in the heart of Wrexham! 🎶
Andrea Cheetham . 2022-07-12
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I was recommended to come here for a quick lunch and I was not disappointed! The staff were so friendly and chatty. the music and vibe of the place was perfect for a an afternoon drink and a spot of lunch. I had the cheese and ham toastie and the ham was incredible, the server told us they get it from a local butcher/deli which was a lovely touch! You HAVE to try their homemade chips! Some of the best chips I have had in a long time! overall it was a fab experience from start to finish, couldn't recommend it enough! Will definitely be back!
Abigail Dalton . 2022-07-05
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Never seem to have the drink you require always something wrong with the pumps, food is a hit or miss
Brian Rogers . 2022-05-07
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Lovely place to eat and just chill out
Richard Lewis . 2022-04-26
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Great breakfast, rockin' atmosphere and lovely staff
Julia Chappers . 2022-02-07
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What can't you like about this place? Old music while eating. Only place in Wrexham I know of which does sweet potato fries 😁 Best cafe in Wrexham. Staff are very awesome aswell
Sebastian Bagnall . 2022-02-06
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If you think it's acceptable for a regular to be grabbed around the neck by a over aggressive doorman then this is the place to be..
E Clipz . 2022-02-06
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Just had a lovely breakfast here food was lovely and freshly made definitely recommend
Julie Leadbitter . 2022-01-25
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Visited today for an Afternoon tea. Was amazing, Everything freshly prepared. Dog friendly too, which was a bonus. All the staff,genuinely friendly and helpful. All credit to the little Boy waiter, From previous visits, the food menu is well recommended also. Soul and Rock tunes while you eat, so Happy me. Thank you all.
Eleri Phillips . 2022-01-08
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Decent lunch, food and coffee good value.
Martyn Chidlow . 2021-12-27
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Lovely, friendly staff. Food arrived quickly and was warm.
bm182 . 2021-12-23
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Enjoyed a lovely Xmas meal with friends, food was excellent and would definately recommend. Staff were brilliant too.
Jean Lloyd . 2021-12-08
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Just had Xmas lunch in soul suite excellent couldn't fault it was lovely. The service and all staff were lovely. Thanks very much. XXX
Maureen Davies . 2021-12-08
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Love this place so friendly and food and coffee very good.
Ann Griffiths . 2021-12-04
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Cheerful and relaxing place. Very friendly atmosphere & staff. Tasty & well presented food. Recommend to anyone who enjoy a little 'back in time' trip.
Natalia Janicka . 2021-10-30
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Lovely place and great food and drink. Great staff and interesting surroundings
Aaron “Google rater” Dodd . 2021-10-22
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A great place to meet up and have a drink or meal and they have also catered for my private parties. The music events I've attended are well supported by a friendly crowd.
Laurence Preston . 2021-10-14
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Came with friends on a lunch time. Staff welcoming and friendly. Didn't book and got a nice big table in a booth. Ordered food at the bar seperatly and everything came together at the same time. Ordered a curry and rice and chips and was very nice. Not too busy in a week day and we loved having the music in the background.
charlene rigney . 2021-10-12
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Brilliant food brilliant service
Bryn Roberts . 2021-09-28
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Excellent food and excellent service
Jason Robertson . 2021-09-11
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Lovely place with cool rock and roll memorabilia, great music playing and lovely food. Great pot of tea and perfect lunch for kids 👍🏻
Richard Lander . 2021-08-23
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Love this place great atmosphere
Sharon Griffiths . 2021-08-18
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Awesome place to go and have a drink and dance
Nicky Webber . 2021-08-16
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Ace place to go to for homecooked food.. Staff very friendly and fantastic service..
Leanne Jones . 2021-08-07
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The service was great,the waitress was friendly band polite ,would visit again.
Abbie Roberts . 2021-08-06
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Lovely place for food and drinks. Been day and night time. Great atmosphere
Kelsie Fowles . 2021-08-04
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Great night in the soul suite 24 july the act was amazing Jonny boy will be visiting again in August
Wendy Blezard . 2021-08-04
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Love going to rock suite cafe. Great food and lovely staff.
Amanda Steenson . 2021-07-31
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Great food and lovely atmosphere in the Rock Cafe today. Would 100 per cent recommend and hope to go again soon. Friendly and welcoming staff too.
Tina Harden . 2021-07-21
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Had a nice lunch here today, we both had the hot beef bap, homemade chips and a jug of gravy, two pints San Miguel cost approx £20
ferretWrexham . 2021-07-14
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Beautiful food lovely friendly service xx
Ann Hunt . 2021-07-12
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Had a lovely lunch with my mum this afternoon. Fantastic vibe, brilliant atmosphere, brill food and lovely staff. Cant wait to bring the whole family x
Steph Lee . 2021-07-10
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Had worked experience in here sat 3rd July the waitresses if that's what called her blue hair I was taken to table started off well the lady took our order I asked for French toast with bacon maple syrip and toastie and two coffees off she went came back 15min later said are u being served I said yes you served us off she went came back said what was yr order told her again she said what's French toast is it fried bread I showed her menu said OK another 15min come she came with meal on tea plate 2 half's fried bread I said what's that weres bacon gave me dirty look took it back came back fried bread 2 peices bacon just chucked on plate nearly though it on hubbys knee shocking customor service never go there again
Susan B . 2021-07-08
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Owners are friendly and welcoming, good selection of drinks at a reasonable price and the music is always great!
Michael Craig . 2021-05-30
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Fantastic service as well as food and drink. Nothing is too much trouble even down to toys to keep the kids entertained. Great music too.
ian lewis . 2021-05-29
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Really liked this place, lovely friendly staff, great atmosphere, nice lunch with a lovely cup of tea
Maureen Lewis . 2020-12-03
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Food very good, but portions getting smaller!
Malcolm Williams . 2020-12-01
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Lovely and welcoming, great food and service
Gary Williams . 2020-11-29
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Very friendly staff. Lovely service and lovely food
ANDREA HALLIWELL . 2020-11-16
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Lovely veggie breakfast and pleasant service. Well worth a visit!
Darren Nesbitt . 2020-10-14
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Lovely atmosphere and food ... all safety precautions were in place
Kate Evans . 2020-09-24
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I enjoyed our meal. The German beers were a pleasant surprise.
Paul Cooper . 2020-09-24
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A warm welcome awaits you,a great menu of choice. Food cooked fresh and taste just as good. Staff are friendly and polite.
Tony Rutter . 2020-08-30
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Amazing place to for food with family or freinds the breakfast is delicious and staff are very polite and friendly always a warm welcome the environment is peaceful would reccomend to everyone
Cody Louise Roberts . 2020-08-17
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Friendly staffs and the breakfast is awesome with delicious taste . Breakfast menu will make u day full because the amount of quantity and varieties are more . Most recommended to visit many times
Richard Cephas . 2020-08-15
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Breakfast was excellent value for money , with very friendly staff.
Edward Paul Baker . 2020-02-07
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Loved the breakfast good value definitely go again
susan edwards . 2020-01-17
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We were here on Friday 3rd January with our 8 year old Twin Grandsons, The service was great and the food was lovely. Our grandson loved the childrens packs, they were also given Lego to play with by the Staff.
georgesalisbury . 2020-01-06
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Small and not that bussy, staff were great, and service was good
Al Blast . 2019-12-13
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Lovely food, kids menu is fab. Great atmosphere.
Nicola Okeeffe . 2019-11-27
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Shocking service and off beer. Called with friends and had the worst pint and service ever!! Will not be back
lottiebuster . 2019-11-19
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Excellent steak and kidney pie,chips and peas with loads of gravy and friendly service from staff
Steven Wynn Roberts . 2019-11-09
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This place isn't for me (wags finger back and forth).
Julian Cwalinski . 2019-09-15
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Between barmouth ,harlech and shell island there isn't anywhere else I would prefer to be.
John Brooker . 2019-09-06
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The music a bit loud for breakfast but the food is great
Kathlynn Parker . 2019-08-03
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Great food, staff and music. All very reasonably priced. Not been at night but they always have lots to offer.
Kelsie Williams . 2019-07-22
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Great atmosphere drinks quite expensive but worth a visit
Micheala . 2019-07-20
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What's not to love. Great music, wide diversity of people and age groups
Lynda Jones . 2019-07-03
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Lovely in there but very expensive to stay longer than a couple of pint
Lorraine Deans . 2019-06-17
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Best place in Wrexham for music and a drink or three
Ian Jones . 2019-06-01
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We called in on Saturday lunchtime, impressed with the menu and prices, I had soup and a panini for £6 Angie had a sandwich for £4-95. The food was very good and the service was very friendly, will definitely go again.
770philh . 2019-04-14
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Very meal nice bite clean good bar staff
Keith Evans . 2019-03-25
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Excellent customer service and food
Gaz Evo . 2019-03-19
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Wonderful food and excellent service x
Nadeem Mohammed . 2019-03-16
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Visited for breakfast with my family. The service was very quick and the cooked breakfast was lovely. Great value at £4.50 including toast and a hot drink. Love the rock-themed decor and choice of background music. Will definitely return.
JesterJo . 2019-03-10
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Great place for breakfast ,loads of room for the pram ,and the staff are just amazing ,,,, 10/10..
Shane Jones . 2019-03-07
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Very nice food and lovely staff
Roger Jones . 2019-03-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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11 Opinions
Recientemente me casé y tuve la celebración para mi HOG bricolaje noche. Wow es todo lo que puedo decir, la carne era sensacional, y después de 2 semanas de estar casado el hog es todavía el hablar de la boda. La carne se derretía en la boca y estaba lleno de sabor. El servicio de atención al cliente (John) no podía hacer lo suficiente para nosotros. Son un buffet muy bien de precio que sin duda no defraudará, por lo tanto, recomendaría a cualquiera.
48 Opinions
I don't normally bother to write reviews but the service today was a repeat of negative experiences we've had here before. We arrived around 5pm and were promptly seated and our orders taken. Food arrived fairly quickly and was tasty as usual - all good so far. My issue however is that once you are served, the staff pretty much leave you to it. There was no follow up to order further drinks, nor an invitation to order desserts. I ended up walking round trying to find a server but no hope. In the end, frustated and annoyed, we gave up and just asked a lad who was clearing tables for the bill - although he then had to get a server to do this. Trying to pay was another faff, I asked for the automatic tip that they add on to be removed but the girl had to get a manager to do this. Such a shame that poor service is letting this place down. We were there for about 1.5 hours and just had one drink and our mains. Lack of attentive service left us feeling totally ignored and forgotten about. We would have ordered at least one more round of drinks (about £25) plus desserts, (probably another £25) and they would also have gotten their tip. Seeing as I'm having a moan, I'll add that the sparkler that the staff brought out for another table who were having a birthday left acrid smoke in the air for a good 5 minutes - really not pleasant when we were eating. I really don't think we'll be back, at least not during an evening service.
3 Opinions
Decided to come on a Thursday night when they have a special offer on of a Burger and a drink for £10. We were surprised when it came with chips too, which were hand cut and reminded me of home cooked chips from my childhood! The burger was amazing, juicy and full of flavour. Shawn (chef) made us feel welcome and made an effort to come and talk to us and make sure everything was okay. We would recommend a visit!