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69 Opinions in 1 websites
66 Opinions in 1 websites
Just wanted a quick meal early evening, really helpful service, very clean and obviously the fish was cooked to order, three of us with our 90 year old father in law who enjoyed every bit, as we all did. Fish n chips is really nice if its cooked right an this was, nice crispy batter and no grease. Thanks
59 Opinions in 1 websites
This bk always seem to be surprised when they have to make any food. They are slow, and they have no desire to be any better. If you do go here, either don’t go through the drive through, or if you do, do NOT pull to a parking space while they make your food. This only seems to make them slower. The manager of this place should be ashamed. This is a poor poor service.
51 Opinions in 1 websites
Staff at the weekends couldn't be nicer, always so friendly and helpful. Seating areas is always kept so clean as well.
51 Opinions in 1 websites
We ordered chilli with rice, it came out massively overcooked. She said it comes in a packet so this was how it should be. It was very clear they had put it in the microwave for so long that the sauce was dried up and the beans were so hard they were inedible. The person in the kitchen refused to change it so left hungry.
48 Opinions in 1 websites
Ordered the Louisiana Burger + Chips. The photo shows + describes as a Brioche Bun+ shows an oblong Torpedo shaped Brioche Bun. It also looks as though there is 2 Chicken Strips. When it came it was 1 (Decent sized) Strip on a round soft breakfast style roll. The batter was not crisp but soggy. Even the parts not covered in sauce or cheese. + it was all barely look warm. The chicken was bit slimy + stone cold. So I binned it + ate the chips which were a bit cold but edible. However if I'd wanted to be charged nearly £11 for a portion of chips. Would have gone to 4* Hotel not a local
39 Opinions in 1 websites
At this location staff members are constantly touching their faces, touching money and scratching themselves without sanitizing their hands afterwards. There are also staff cleaning, who seem like they want to be helpful and step in to hand out orders, but they are doing so immediately after touching bins, mops, and brooms. I have even seen a person who handles the fires grab them from the top constantly brushing their hands to the top of the fries. This is very unhygienic. Shockingly, hand sanitisers are not situated throughout the kitchen as a reminder to staff to remain hygienic. Today, my order was given to me on a tray when I ordered it to be taken away. The person working the counter was touching the fries at the front with his bare hands after touching several other things. He was baffled by my request to change the fries, which he didn’t honour. When I insisted again, he put the fries I received immediately back in the display, (THIS is indicative of a lapse in training from management and has many implications that management should explore). Then he got me another fries again touching them face on. I think another employee told him to throw those fries he just put back in the bin. (He should have done this already, in his head it was acceptable to give contaminated fries to another customer). I was frustrated at this point and just left. I threw the fries in the bin immediately upon getting home even though I was looking forward to them. The aloofness of this employee is also indicative of an unsuccessful training program.
35 Opinions in 1 websites
Went to the newly open Helensburgh branch to get a Pizza with my kids. They only had one order out of 2 and had to make the other one whilst we waited. I then said that my 1st order is now cold and they just shrugged shoulders and it was 'can't do anything about that'. I asked to speak with the manager and was told simply NO. Staff to concerned about being on their mobiles than serving customers. I was really excited to see that Domino's in now available in Helensburgh, however am really disappointed with staff's attitude and the whole experience. I am not going to go again.