Based on 686 opinions finded in 1 websites
Based on 686 opinions finded in 1 websites
Nº 2375 in 2812 in Glasgow City
Nº 47 of 49 Asian in Glasgow City
Opinions
Garlic garlic and more garlic!! We ordered a wild mushroom.linguini and a spaghetti carbonate. However all we could taste was garlic. Obviously the same sauce used for both! We left and just cannot get rid of the taste. So disappointing! More care is needed to improve the quality! Also the food just arrived too quickly. Finished in 45 minutes. The best part was our drinks!! Certainly would not recommend!!
Patrick G . 2023-08-18
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A very pleasant evening and excellent service. Rachel went the extra mile double checking that the food was dairy free. Nothing was too much trouble. Food well presented , hot and tasty. We will certainly visit again next time we are at the Ovo Hydro.
Mobile23087448936 . 2023-07-24
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Stusselig sted. Dårlig service, dårlig mat. Menyen på det stedet med thai/ Kina mat sa ikke noe om hvor sterke matrettene var og vi endte opp med mat som ikke alle klarte å spise. Da vi nevnte dette til servitøren var akt hun svarte: Oh, sorry. Styr unna stedet, trist og lite trivelig på innsiden.
vicki268 . 2023-07-22
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Gets very busy on concert nights so booking is required. Service was great Stephen was especially attentive. Food was delicious very fresh and reasonably priced. Good choice of Chinese, Thai or Japanese. Wine was nice but Peroni a half pint was £3.15 but a pint was £6.45 odd we did ask the waiter but they couldn't explain the reason. We saw loads of people being turned away shame as some tables were empty all the time we were sitting there.
spencemrsangelas . 2023-06-23
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Terrible service . Arrived 5.40pm . Ordered drinks and food at 5.50 . No drinks or food by 6.30 . Had to go to bar to get my own drinks after asking waiter twice . No food and was told another 15 min before starters were coming . 4 other tables exact same round us .we all got up and left . They didn't even say sorry . . Food did not look good what I seen. Never ever go back and woul tell others the same . Totally avoid it . There's better near there for food . 0/10
alec r . 2023-06-19
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Went last night 14/6/23 and opted for the Chinese side of things , i must admit to being confused by some of the negitive reviews as my experience was great , i got a bottle red wine , ribs , tempura prawns and a satay all was brilliant! Service my the lassie serving was great , i will definitely go back .
Stuartex . 2023-06-15
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Having been let down by the restaurant in our hotel, the Routnda multi restaurant was able to accommodate us when we had no booking, Safety were friendly, polite. Food fresh and well cooked. Vibrant and busy atmosphere and value for money. The only let down was no dessert available.
Jen R . 2023-05-28
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It’s food at rapier like delivery, I think I was putting a fork of food in my mouth and the fork wasn’t there ? You can’t have relaxing food in this place if you tried. Conveyor belt would be doing it a favour.
MannyPee . 2023-05-17
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Quick bite before concert, service was ok but food was disappointing, It feels like they are not bothered as there location means they don’t have to try too hard
Paul A . 2023-05-07
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Without doubt the worst ‘Asian/fusion’ food I have ever eaten. Zero presentation…a dogs dinner would describe it. Dry chicken. Prawn curry smothered in a gelatinous sauce. Cabbage covered in a sugary syrup. I could go on! Avoid at all cost!!
JudithE393 . 2023-04-27
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Dropped in here before our concert. Sign said they were booked up but the place was beyond empty. The server went to ask amd they said they could squeeze us in. I wish she hadn't. We ordered from the Chinese food menu. I wish we hadn't. I ordered sweet and sour chicken I wish I hadn't. The chicken was dry and really hard and difficult to cut. The pieces were massive and unwieldy. I hardly ate any of it amd spent the rest of the night with a really sore tummy and thinking I was going to be sick. It was awful. I do not recommend this place at all. It ruined the end of a brilliant night and cost a small fortune too. STEER CLEAR
miriambG4593ME . 2023-03-18
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Was looking for somewhere to eat whilst at the Hydro and had never been in thr Rotunda before - needless to say its the first and last time. You order at the table from the app, including drinks, which is normal these days, but its the worst app system I have came across and not user friendly at all. You also need to pay up front and was like ordering a takeaway from Just Eat - not a good resteraunt type experience. Also there was a £1.50 service charge and then another option for giving gratuities - this all before you get any food!!! The service was actually good and the staff very nice, however this was the worst food I have ever had in Glasgow centre. Ordered Chicken fried rice which was little sticks of burnt Chicken soaked in Soya with a bowl of takeaway type fried rice in the middle. Also had Salt and Chill Prawns and chips. Prawns were good, however as with the rice dish. someone must have poured a whole cup of salt over everything its was that bad. Chip, cheap frozen type. Total cost, just over £32.00, would have been better getting a burger & chips at the Hydro!!
sammytty . 2022-12-09
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Greeted with get out wait there. Took us 15 minutes to work out the order app Food when it arrived surpassed first impressions Handy place for SECC but only as a last resort
brucenapier . 2022-05-31
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Really disappointed! We were in the Rotunda about 5 years ago and had one of the best meals ever in the Greek restaurant which I remember being on the top floor, so we took friends along last weekend before seeing a show at the Hydro. Unfortunately, it was a very different experience this time. It seems that all cuisines are offered on all floors. It was explained when we arrived that food would arrive at different times but we hadn’t appreciated quite the difference in times ! Anyway it wasn’t great - our friends had finished their meal and ours hadn’t arrived. Food was ok but nothing fantastic. Staff were all friendly enough. I was really sad especially after the meal we had here last time !!
Lisaat1978 . 2022-02-17
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Terrible food, terrible service, has to be one of the worst restaurants I’ve had to misfortune of visiting. Do yourself a favour and book elsewhere.
craigandangela . 2021-12-06
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The waitress who met us at the door was rude and obnoxious. All food and drinks have to be ordered via an app. The drink order was very efficient. Then ordered meals - totally different experience. Be aware if you order different types of food,...
U2725FPelainec . 2021-09-29
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Three of us ate here in August 2021. The food was super. Great choices and very tasty. I would definitely recommend dining here.
billymT7445NS . 2021-09-02
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Never, ever, ever go here. The service is the main thing that ruins the potential of this incredibly unique and beautiful building.. On a very quiet Monday evening, we ordered drinks on arrival from the sparse and disappointing lack of a drinks menu, we waited...
Q5705JJalexd . 2020-08-17
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Lunch here with the wife, brother and his wife. Location is stunning, car park turned into alfresco dining area. Weather was great, service was ok though order was screwd up. When raised the issue the attempt to repair was abysmal but to be fair the...
dvdbibb . 2020-08-09
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Our table was booked for 3.00pm. We were seated at 3.15pm Our server Romina was very helpful and a great personality. We choose the Greek menu. Very small portions and very overpriced. At exactly 4.30pm a gentleman who seemed to think he was someone important...
Navigator772214 . 2020-07-10
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We went here before Jimmy Carr and the food was great nice simply menu for a pre show meal. Sticky-prawns had a nice kick to them and it was a quality burger. The make a nice White Russian but too much ice. Would recommend to...
marcrP2166SO . 2020-03-15
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Food was all served promptly, staff all very nice and attentive, good portions and nice tasting, we had the pre theatre menu, I would have liked the main menu but understand on extremely busy nights their reason for this. Drinks a bit pricey but would...
shazza820 . 2020-03-12
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Omg if u r starving would not reccomend this place the food was like the amount you would get served at a hotel function small portions enough to fill my 2 year old toddler 33 quid for a shocking meal would not reccomend to anyone
adamdX1020QC . 2020-03-09
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please anybody reading this, avoid at all costs. went to go to a show at the hydro and thought we would try this restaurant. food is so disgusting, service is shocking, prices are insane. The management should be ashamed
mskirstycool . 2020-02-15
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Poor service, poor choice. Only one vegan option on the pre theatre set menu. Ordered the vegan burger came with normal coleslaw and the burger was Luke warm, others with me their dinners were below par as well. Ordered vegan chocolate cake which came with...
Rhona S . 2020-02-09
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Had a birthday dinner with my Daughter before a show - we both felt from our arrival to our departure that we were just an inconvenience to the staff- food choices were very limited, our drinks were slammed down on the table, followed by our...
maiziedoll . 2020-02-09
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First time in the rotunda comedy club. We were there as a family to celebrate my sons birthday. What a brilliant night we had. The food and service was amazing. The show was was hilarious we laughed from start to finish. Certainly won’t be the...
christined264 . 2020-02-08
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Avoid & don’t waste your cash!! Booked for family of four before heading to Hydro. On arrival told only set menu available because there was something going on at Hydro & didn’t offer kids menu. £17.50 2crs/£19.95 for 3 cars & not a great choice...
Lizimb . 2020-02-08
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Starters and drinks were disappointing,but mains were nice and the staff were friendly. Handy for a quick bite before going to the Hydro, but wouldn't be rushing back.
996abbyr . 2020-02-05
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Wouldnt reccomend food was poor quality burger frozen and rice very hard round the sides clearly microwaved. Limited menu as they had nothing left.
louisemK1421RW . 2020-02-03
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Good food served by friendly waiters and waitresses. Good atmosphere inside and wide selection on the menu. Would go back.
Spike927 . 2020-01-21
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We came in and were seated very quickly and got our drinks relatively quick as well. We ordered our meals (Both got a starter and a main each). The starters came (we both got the prawns), They were amazing. Couldn't fault them in anyway. Unfortunately,...
JamieJR95 . 2019-12-23
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I would never recommend this place if it was the last place to eat!!! Absolutely disgusting!!! Left without paying our£120 bill! Even the manager was embarrassed. We went with children as we were going to see a show across the road, it was awful, dirty...
sarasD9667CA . 2019-12-20
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Went here before a show at the hydro and the starter arrived relatively quickly and was ok. Nothing wrong with the starter, it arrived quickly.....good start we thought. Nope! An hour later we finally got our burgers that were just not good at all. Its...
Stomnay1 . 2019-12-17
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We called in here for a meal before attending the Elvis concert across the way. We had to choose from a pre-concert menu.The service was fine and the starters of pate and soup were lovely. However we weren't so keen on the turkey which consisted...
dorinda q . 2019-12-08
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had a meal book in the dinner for 17.30, on a friday. meal was not great service was fine. filled in my car registration, in the restaurant, but still got a parking ticket fro a company in liverpool on the monday, £60.
Camper323969 . 2019-12-07
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We booked a table for 6pm for the pre theatre menu as we were seeing a show at the Hydro. Ordered starters and main meals. Starters came pretty quick and were ok, not amazing but ok. All 4 of us ordered burgers which took the...
Claire P . 2019-12-03
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Picture the scene ......... Two weeks prior to the Glasgow visit, Booked Mezze at The Rotunda. Day before the visit, received an email asking us to confirm we were still coming. Replied "yes". Arrived on the day, got into the lift, and the button for...
Belter52 . 2019-12-03
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Arrived on time shown to table straight away I say table was plastic foldout picnic tables so not impressed straight away .Already new meal was from set menu as says on website concert night are pre set so ok with that . Upon seating were...
jacquelineg27 . 2019-12-01
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We were given no prior warning that there was a limited menu on offer and that we would be seated at plastic table and chairs. (In fact, everybody was seated at plastic tables as if it were a some sort of pop up cattle market)...
dishcritic . 2019-11-30
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Very very disappointed booked table in advance for pre concert meal arrived to find restricted menu but decided to go for it tried to keep it simple ordered fish chips and mushy peas very average peas were garden pass not mushy my partner ordered the...
944gerardc . 2019-11-26
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Booked a pre-theatre meal before a gig last night. Service was terrible! No beer on tap, asked for pints of soft drinks twice - got normal size. Chased our main meal after waiting half an hour from finishing our starters. The waitress said it would...
catrionac219 . 2019-11-25
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Basic pre theatre menu Ran out of beer, no jack Daniels. The Christmas dinner was tiny and a poor effort. Our friends chipolatas weren't cooked properly. Overall a poor dining experience. We won't be back!
brianmurphy75 . 2019-11-24
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Went pre-theatre. Had booked. Showed dirty seat for 2. Handed menu and waited 20 mins for girl to come back. She took drinks order and food. Drinks took another 10 mins and our food sat on the pass for around 5 mins. Tinned hot dogs,...
lauramY7591JJ . 2019-11-12
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Very good night. 3 comedians and a very funny compere. Staff were very friendly although the drinks were a wee bit more expensive that in the City.
MRPIMBLE59 . 2019-11-08
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Went here for a pre show scoff and to say it was rubbish would be the under-statement of the century. Food was absolutely shocking and i can only imagine that it continues to exist is due to its proximity to the Hydro etc. People were...
WOODSTER100 . 2019-10-28
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Across road from our hotel. Good staff just not enough of them. Can’t remember having mac and cheese served that looked and tasted as bad
GeorgeG15 . 2019-10-21
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This was our second visit, we put the first visits disappointment down to a busy time, tonight's visit with a pre booked table at 18:30, having ordered quickly on arrival found us still waiting for our food at 19:30, people sat around us had waited...
simonbO1383QO . 2019-10-20
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Definitely the worse food I have ever eat the staff are very nice but the food is terrible I would avoid this place suchshame
carolanneGlasgow . 2019-10-20
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So avoid La Rotunda diner at all costs! £14 for a burger and hot dog in a plastic basket-we felt robbed! My daughters chicken strips were inedible but they took them off the bill. Also heard someone behind us complaining about them too. All in...
Taylor S . 2019-10-17
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We ate here on a night there was a show at the Hydro. They had a concert a la carte menu. The menu was limited. service was rushed and the food was mediocre at best. Sadly we were not attending the concert and in no...
Citytour2011 . 2019-10-15
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Very poor pizza’s impossible to cut should have been cut when served base as hard as rock other dishes served for friends were good and excellent starters fast service so good for pre SSE event but avoid pizza’s
Steve B . 2019-10-13
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Booked in to this restaurant for a pre-Show meal at the SSE Hydro. Arrived at 5.30 and waited 25 minutes to get our order taken. Had to wait 35 minutes for the starter to arrive (had to go looking for it). It then took until...
144graemes . 2019-10-12
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Saw this restaurant on here and read the reviews which are mostly bad but decided to give them a chance. Booked a table and turned up and they said that the booking wasn’t on the system although phoning and confirming it. Starters were fast but...
Marie160600 . 2019-10-09
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Never ever eat or enter this place. Floors are stone and dirty , tables not much better and seats are hard plastic not exactly something you would expect in a restaurant then the food was awful. No taste in the fish and the plate was...
Trekkie87 . 2019-10-04
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We came here for food on Sunday 29th September before seeing still game at the hydro. Food was awful We had the pre theatre . I got the sweet potato fritter. It was pure grease and so hard inside i couldn't eat it. My husband...
emmaG476 . 2019-10-01
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Went for pre-theatre menu on Sat night as we had a voucher but to say that this was bad was an understatement. Starter (advertised as chicken strips) was 2 bits of what looked like chicken dippers from your local stack em high and sell em...
Hillheeder . 2019-10-01
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Just don’t go .. worst meal out ever absolutely nothing positive to say , couldn’t believe the amount of people they were having to turn away ...they believe me were very lucky , this place must only continue trading because of location and a big...
Moira W . 2019-09-30
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Had dinner with friends and family last night before Still Game at the Hydro - and it was awful. Ribs full of gristle and inedible - Fish & chips was disgusting - don’t even know what type of fish it was ! No cheesecake -...
susan_cameron3 . 2019-09-29
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We visited the bar and diner one Friday night before a show at the hydro, our table was booked for 5.30pm ( as it stipulates that you only get your table for 1.5hrs) we ordered our food and drink just after being seated , we...
lesleyaitken0 . 2019-09-29
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We were booked for 5.15. Our starters came after three of us had got through a bottle of wine. They were okay, the best I could say. There's not much you could get wrong with a hollowed out bell pepper with bits of chopped garlic...
Judy21755 . 2019-09-15
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myself and my partner had a meal here before attending a gig at the hydro. We were welcomed in a friendly manner and drinks order taken along with our food order. Decent choice from the pre theatre menu. The haggis/black pudding bons bons were nice...
Pam K . 2019-09-15
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My partner and I were staying across from the rotundra at the raddison red hotel on the 13th-14th of september2019, this was for my partners birthday. We decided to go over to the rotundra to see what was on offer for our lunch, and noticed...
A9803QPalexh . 2019-09-14
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Had a meal this evening at the Bar and Dinner, we all chose the beer battered fish and chips, with peas and tarter sauce. Very nice and good size portion. The only thing would have preferred if it had been served on a plate rather...
martinwY117MC . 2019-07-20
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Not great at all! Chose the Italian option and I’m afraid that the food that all four of us were serving was very disappointing. Tiny portions, completely tasteless tomatoes and lasagna with virtually no beef. Perfectly good service and quite clean looking restaurant but I’m...
Bouys11 . 2019-07-18
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We popped in here for some dinner before the comedy club that we had tickets for. It's really pricey for what you get especially if you compare it to other places you can have a basic burger and cocktail for. The starters were lovely I...
bethgale88 . 2019-07-15
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Delicious meal in the Italian before Lynyrd skynyrd concert. Service was fast and efficient. Music was a preview of music we were going to see live, helped set atmosphere.Totally recommend.
Moira G . 2019-07-02
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Rotunda was directly across the road from my hotel & on a free night I decided to dine here. Several others from the tour were dining here too. The server was very friendly & didn't mind adding to tables so we all could sit together....
Linda B . 2019-06-27
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Booked weeks ago as our visit coincided with a sold out concert. Got there to find a “closed” sign on the door! If they had let us know we could have booked elsewhere but they didn’t bother which meant we had a stressful time trying...
embracefan . 2019-06-19
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Well where do I start? Entrance was good upon arrival. Ordered drinks and meal together including desserts. After Mains was lovely apart from undercooked vegetables,we weren’t asked if meal was ok half way though and we didn’t get asked if we wanted more drinks with...
Round1311 . 2019-06-07
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Waste of time! And money ! We went in for a pre concert meal before going to see westlife. The service was terrible!! Ordered main meal and desert and same time the main courses were ok but no one come to see if meal was...
Tom J . 2019-06-07
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Meal arrived just about the same time as our drinks , not a good sign when that happens , needless to say we wont be back !! They do have a set menu two course but couldn't bring ourselves to order anything else so two...
Catherine R . 2019-06-05
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...went in here before Rita Ora last week, we ate from the Pre-Theatre menu which has a great range of choices. The tomato and basil soup was amazing as was the tomato and mozzarella salad and the mozzarella melts. For mains we had the burgers...
GIW1970 . 2019-06-04
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1st time here, on the 2nd floor of the Rotunda building at the Hydro. We were greeted quickly and shown to our seats, booked a 5pm deal for 2 courses for £14.50. Waiters were all pleasant and friendly, food arrived hot and quickly, overall a...
N6193OEhelenm . 2019-06-04
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Arrived promptly for our table booking last night and was met with a “closed” sign on the door. I was aware they had had a kitchen fire a week or so ago so I called to confirm they would be open for Monday which they...
lovesholidays19 . 2019-06-04
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We were unable to find a table at the Italian downstairs - and we decided to try the Bar and Diner - mistake. Staff were friendly but not really on the ball - the big let down was the food - the potatoes had been...
yandinazetland . 2019-06-02
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Booked weeks ago for dinner before a concert, only to turn up and a notice in the door saying closed for maintenance, no availability in any other restaurants, we tried 4 in total and all full!
Mona8686 . 2019-05-29
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Last minute idea! Got Patrick on the phone who just had a cancellation (lucky). We got free parking while we attended the concert. Quickly served & sent to our table. The pre concert menu has a 2 course starter & main or main & desert...
nkc2017 . 2019-05-24
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We had a business lunch in a group of six people there. We got a.nice table quickly, but had to wait for very long times for everything, ordering, drinks, food, paying. The waiter was so kind to warn us that they are busy, but he...
488heinrichh . 2019-05-09
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Nice dinner and great value for money - we had the pre theatre menu. Restaurant was really busy but we were served quickly and all staff were very friendly. Would recommend the meatballs as they were delicious. We were going to a show at the...
eck567 . 2019-05-08
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We were staying at a nearby hotel and fancied a change as my sons 15 birthday, the menu was so varied it was difficult to choose, the waitress/owner was really informative and helpful when asking about the menu, the food was delicious we all thoroughly...
FirthView . 2019-05-08
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Went for a pre-show meal. Honestly couldn’t fault anything. Staff, service, meal and cost were excellent. I’ve previously paid the same for a burger and chips out a cardboard box in the Hydro! Will definitely return
mqscot . 2019-05-04
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We had a meal at the Rotunda recently before going to a concert at the Armadillo. Firstly, it is really handy as you can park outside the restaurant and they give you an authorisation to park while at the concert. You have to use a...
Stephen T . 2019-05-01
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I visit here regularly on event nights and have enjoyed previous visits. This one, on Sat 20 Apr was poor. The speedy service wasn’t an issue as usual. I paid £18.95 for a 2 course pre set menu however my main, chicken chow mien was...
PaulBu11 . 2019-04-22
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Pre theatre dinner was lovely the presentation of the food was excellent and it was very tasty. Friendly efficient staff. However the choices seemed to be set at either two courses or three (2 starting at £19.95) As we were in a bit of a...
magsk1960 . 2019-04-22
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Booked the diner as it’s close to the Hydro prior to a concert, the atmosphere was buzzing as we expected, very busy. Sadly the food let it down, balmoral chicken was ok in itself but the whisky sauce was lacking in taste, the veg was...
JanetP929 . 2019-04-21
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Booked a table here before a show at the Hydro and it was fab. We had the pre-show menu and we really enjoyed it. I had the spring rolls followed by the sweet and sour chicken with fried rice. The chicken was probably the tastiest...
Kilotango2503 . 2019-04-21
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Great food and drink a good pace to spend time with both friends and family would come back again Comedy nights also on some nights
colinianwilson . 2019-04-17
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Booked a table in the American diner due to a performance at the sse Hydro it was really busy. The service was organised and staff really friendly and helpful. The food was nothing special but well presented. The whisky sauce was bland with no taste...
588raya . 2019-04-16
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Went here for my birthday night out and was very surprised at how many floors it had. Great restaurant, comedy club and cocktail bar. It is very lovely and welcoming inside and staff very helpful and friendly. A very good night out had by me...
margom727 . 2019-04-12
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Chose to go to the American Diner section. Very nit]ce young waitress and very efficient. A relatively simple menu but the disappointing thing being that large sections of the menu were ''not available'' They seemed to have run out of half of the items on...
Keith A . 2019-04-05
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If only we had looked at the reviews before we went here. Starters arrived before our drinks. Main meals took an hour after our starters and puddings well I have never had a banoffee pie like that in a restaurant before disgusting. And as for...
Camper607841 . 2019-03-30
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Booked a table pre gig at the hydro (mainly for the parking, much easier to get out of rotunda car park than the multi storey). I was then a bit worried after reading the reviews on here. But it wasn't bad, not fine dining, but...
Allison F . 2019-03-25
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Firstly, you can’t grumble with the price. £20 for 3 courses. Albeit, all 3 courses were pretty bad. Chicken strip starter was tepid at best, I had the rodeo burger for main, which was bland and the bun was like sand it was that dry....
FerGi_1987 . 2019-03-21
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Full Marks, hit the spot. Staying in local hotel that I've used a number of times and where the food is good but predictable. Needing a change I went online and ordered a taken away to be delivered to my hotel. Simply ordered, cash on...
KThewander . 2019-03-21
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Have eaten here before and was good. This time not so good. Went in before a show and place was almost empty. When the waiter eventually seated us he never even asked for drinks order. I eventually went to the bar myself to be told...
daytripper066 . 2019-03-20
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Pre theatre dinner menu. Waited 10 mins for table reservation. Seated at table then waited another 25 mins before anyone acknowledged we were there. Had to ask to order. Ordered then waited another 30 mins. Food was cold And the burger was a solid mass...
dianesQ74QY . 2019-03-16
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Served incorrect round of drinks, twice. Waited one hour and a half for the meal to arrive. One was cold, two were incorrect, two came with only half of what was on the menu. When we questioned we were told they’d ran out. Had we...
stemillar . 2019-03-15
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Poor Service ( main meal order was forgotten about for around 40 minutes) Poor meal both main meals were watery and weak tasting then to top it all we were overcharged by £20. All in all this was major disappointment, I was looking forward to...
noascobie . 2019-03-15
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Visited before going to a show at SSE Hydro. First impression was that the place very dark and uninviting. The staff were welcoming and friendly which was really the only plus point. The only menu on offer was the pre-theatre menu @ £17.50 for 2...
JohnCoScotland . 2019-03-13
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The boss was scary. He never opened the door, but there was someone inside who was still taking takeaway orders. I stood at the door waiting for him to open the door, and he was pointed at the nose and told me to get out.
496 Opinions
Having previously eaten here before attending concerts in the past I didn’t think twice about booking again. I booked a table for 2 last Monday with the intention of eating before a concert at the Hydro. I was disappointed to arrive to a closed restaurant and no explanation as to why; I was particularly frustrated since I replied to an email the previous day asking me to confirm I would be attending my reservation. An email to explain circumstances and allow us the chance to book elsewhere would have been the least I would have expected. It was a disappointing start to our evening.