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3.4

Based on 507 opinions finded in 4 websites

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Nº 2273 in 2812 in Glasgow City

Nº 44 of 49 Asian in Glasgow City

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As a chronic gambling addict who is signed up to ssense. This place's security measures are awful compared the Grosvenor competitor. Never ask for ID and of course I succumbed to losing a ton of money. Again. Also one staff member in particular, brown hair and glasses, was extremely rude to me as a new player. I wouldn't recommend going to any casino as they are all crooks but this one is the worst of the bunch. Shout out to the one staff member who correctly did his job by checking my I.D and refusing me entry, older Scottish guy, think he had a moustache. Don't know how the staff sleep at night, although that applies to any casino I guess. This place ruins lives. Shame on Genting.

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Alex Watson . 2024-11-07

MORE AT Google

I love any place I walk out of £300 up 😅

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daren hill . 2024-10-30

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I want the casino owner to take care of the male manager who's on duty tonight. Is that racist? Cleared my account? Is that what Genting does when he sees someone else win? Trash!

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xinbo lin . 2024-09-30

MORE AT Google

Very busy and great experience. Staff are very helpful 🙂 👍

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Laiwah Fong . 2024-09-14

MORE AT Google

Croupiers reminded me of school masters. Talk about buzz kills. Also the building had a distinct 1800s damp smell.

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Graeme Harvey . 2024-08-19

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Depeche Mode played here on the 21st February 1982.

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Graeme Watt . 2024-07-30

MORE AT Google

Was really nice. Everywhere including the women's toilets were spotless, staff were really friendly and made my new experience fun and easy

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Jodie Muncie . 2024-07-14

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The karaoke room is extremely hot like a sauna with 33 degrees. The aircon definitely needs a fix.

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Ethan . 2024-06-09

MORE AT Google

Refused service at entry unjustly

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jezzaftw . 2024-06-07

MORE AT Google

Worst casino in Glasgow. Staff are rude. Security think they own the joint when really they are just hired help. Go to the riverboat. Much better service

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K & N . 2024-05-14

MORE AT Google

Just went here to experience the casino in Scotland. It was ok.

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Divya Darshni . 2024-05-14

MORE AT Google

A scam company. Please let everyone know before you are the next victims

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Thùy Linh Nguyễn . 2024-04-16

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I'm still appalled at my treatment only walking in to come purchase food. Your roughneck bouncer accused me of being DRUNK. And my sober date is June the 12 2012. Appalling treatment of a sober woman walking in there with plenty of money who was in no way intoxicated! Is it because I was AMERICAN? I'm not with those cvnts. But I see you've one of your own. Won't bother trying to come back. I'll be sure to tell anyone who will listen you aren't worth the time or energy. To the no neck ahole... You are thoroughly incapable of doing the job for which you're hired. I was a bartender on bourbon Street in New Orleans for twenty years.. if you were my bouncer I would fire you. Have the life you deserve. 🖕🖕🖕🖕🖕

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Stephanie “Stevie” Hardin . 2024-03-16

MORE AT Google

David was great on the door, helped us so much!! jason was so lovely on the bar! great night

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molly fee . 2024-01-16

MORE AT Google

What's not to love? Free entry, drinks (although I'm only sure about non alcoholic) and snacks. No registration needed. Lottery on top. Could use some more Blackjack tables.

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Simon P. . 2024-01-05

MORE AT Google

Awesome casino with amazing karaoke room.

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Nadeem Sarwar . 2023-12-26

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Good time. Dexter had the patter

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Mack C . 2023-12-24

MORE AT Google

Great place to drink at early morning 🌞 and very friendly stuff!!!

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Oleg Podolian . 2023-11-23

MORE AT Google

Had an absolute blast, Davie at the door was so welcoming and set the tone for the evening, everyone else one the staff was absolutely lovely too. Drinks not as expensive as expensive .

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Freya Lockhart . 2023-10-14

MORE AT Google

Complementary drinks and free mahjong table

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J. TJH . 2023-08-03

MORE AT Google

Very average.l casino, handful of tables at best.

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Manish Harish . 2023-07-31

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Lost a fortune but was a great night with friends, had to sell my car the next day to pay the month's bills but you can't put a price on a good night out with friends

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andy hunter . 2023-07-31

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Staff are very welcoming here, great atmosphere

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Rizo Mac . 2023-07-26

MORE AT Google

Busy Asian themed casino close to Charing Cross Glasgow perfect for a night out with a difference.

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Jason Mackay . 2023-07-22

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Don't have many people play. No fun

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Eddie Wong . 2023-05-16

MORE AT Google

Best casino in Glasgow... And that's 100% down to the staff. Some pretty soulless casinos in Glasgow, but this one feels like home :p

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Iain Semple . 2023-04-21

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Nice place, even while not playing, you can eat something nice. Very popular among Chinese community in the city.

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Marc B. . 2023-03-23

MORE AT Google

they give me the winning numbers

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Daniel Badeli . 2023-02-01

MORE AT Google

Always friendly staff, well ran. Nice atmosphere.

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Gareth Reilly . 2023-01-25

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Fun place to go, only thing letting it down was the bar seemed to be a little short staffed but good customer service.

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David Michie . 2023-01-17

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Very nice casino polite & helpful staff nice food & friendly atmosphere.

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George Andrerws . 2022-12-18

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Love all Premier Inns only ever been in one poor one and it has closed. BuchNan Galleries Premier Inn is so convenient and comfortable. Ideal base to go to the airport on the airport bus and well placed for the 2 railway stations. Only slight niggle is that there are stairs to navigate with luggage to get from the street to the lifts. There is a wheel chair lift but we weren't able to use it which was annoying. Also could do with dedicated receptionist. The bar was busy when we checked in and 2 staff were serving, one of whom was the receptionist. He apologised but we could see it wasn't his fault there just weren't enough staff.

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Yvonne Edwards . 2022-12-16

MORE AT Google

Very friendly and helpful thanks

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James Dougan . 2022-12-05

MORE AT Google

Nice place, friendly staff. Only negative would be that its very warm inside (could be a local custom though). There are tables for American roulette blackjack and baccarat.

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Jegor . 2022-10-16

MORE AT Google

Great casino with very polite friendly staff and they even have karaoke rooms. Disappointed there was no texas hold em however hopefully as with other casinos it will establish itself again. The security on the door were great and I enjoyed some great conversations on two nights whilst I was out having a cigarette. Noticed tips were missing for the staff who do such a great job however I love tipping for the right reasons as I do in Edinburgh. Thank you for enhancing my break in Glasgow. 😊

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Mark. Faulkner . 2022-08-16

MORE AT Google

Great Karaoke rooms and decent food options! Don't forget to try your luck at Roulette or poker!

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Sarthak Ahuja . 2022-08-05

MORE AT Google

Membership discount of £25 will not be honored

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francis KA Lok . 2022-07-13

MORE AT Google

Good place for playing casino on Sauchiehall Street. This place is surrounded by lot of pubs and for foodies takeaway or sit in eatout options available nearby this place. Have been here many times with my friends. Friendly Staff. We can purchase our drinks at the bar inside. Offers Membership for the customers. Happy Gambling.

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Rajesh Borse . 2022-06-25

MORE AT Google

Fantastic great value and excellent quality

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mr townsend . 2022-04-07

MORE AT Google

Lovely atmosphere great wee bar man 👨

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John Walker . 2022-04-04

MORE AT Google

loved the karaoke but the songs catalogue is not big at all

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itsAlestarbucks . 2022-02-13

MORE AT Google

Staff are ultra friendly. Food is superb. Atmosphere can be hectic or relaxing for a break in between tabke/ gameplay. Lovely lounge area at the bar to chill and chat.

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Donald Neil Mac Taggart . 2022-02-11

MORE AT Google

Door staff not as friendly as other casinos in city so decided not to bother going in. Grosvenor Casino is much nicer and more welcoming.

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ProfRogers . 2022-02-02

MORE AT Google

Always a great night staff are very nice and helpful atmosphere is fantastic

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Martin Mitchelson . 2022-01-23

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Tables overpriced for groups that like to chip in some money for some fun. Regardless wither winning or losing. £10 outside bets on roulette and £5 per hand blackjack took away the fun for some of the group. Wasn't helped by the girl at the bar who just seemed to moan all night. Staff and customers alike. She needs a new job preferably not with the public.

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James Alexander Strachan . 2022-01-18

MORE AT Google

Very friendly staff. The food also there is 10/10... amazing and cheap.

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Stefanos Flouris . 2022-01-07

MORE AT Google

Lovely staff. Clean. Nice atmosphere

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Christina Connelly . 2021-11-21

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hi we were up at the Glasgow Genting Casino on Thursday 18th November we had such a lovely day Shawn the manager could not have done anymore for us went out off his way to help us there was 7 of us and none of us new what we were doing all in our seventy,s we had a meal in the restaurant the staff could not be anymore helpful and Shaun got us a discount on our bill the casino is spotless toilets are very clean and all staff are so polite and friendly the minute you come in the door the restaurant is worth a try lovely food Liz Brines

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Liz Brines . 2021-11-20

MORE AT Google

The security guard was racist because his friend didn't hear clearly what he said and said he was drunk and refused to let him in.

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a l . 2021-11-12

MORE AT Google

A very good and friendly atmosphere

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Jackie Cullen . 2021-10-21

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my 84 year old mum who can spend hundreds weekly in your casino isn't allowed to park in your car park any more. instead she has to park round the side streets. She is disabled but has to walk over 100 yards to the car which can be full with students etc in the pubs next door. in the evenings. yet you would let her do that. If it were me I would tell you where to stick your managers!

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Sam & Anita . 2021-09-29

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Racist restaurant workers!! I asked for dumplings and they said they don’t do them gave us a cheap looking noodle! But served the Chinese customers next table with dumplings and completely different menu!!

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mahsa yeganeh . 2021-09-26

MORE AT Google

Good. Very crowded streets. Parking free at Casino but car park was hard to locate. Reception Staff helpful. We were waiting for drinks and asked many times but no one came so had to leave as service was not good

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saplingessentialservices . 2021-08-26

MORE AT Google

Though This casino was good,but it is actually quite unacceptable ,you get treated like a second hand citizen. Racism comes in all forms not just the colour of your skin. Happily take your money for a few weeks then refuse you entry because another customer does not like you.

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Christopher Mcdonald . 2021-08-18

MORE AT Google

Great atmosphere and very attentive staff

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Pauline Aitchison . 2021-07-25

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The casino staff have always been friendly and the games of chance occasionaly give you your money back. Never eaten here and don't see many fok that do... maybe its only the winners that decide to celebrate with a fancy nosh up! The biggest issue is the atrocious beer choice. C'mon lads, put a few decent pale ales on tap, so I can smile as my wages leak into your coffers!

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Bob . 2021-07-25

MORE AT Google

This casino you tend to see same people that play slots winning everyday I used to get turn in this casino but now seems to be Asian mainly where you getting the smallest bonus if you even get in I think fixed in this hall

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Evelyn Craig . 2021-07-05

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I work there it's great place to eat drink and gamble

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Kevin Mccusker . 2021-06-18

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Great place to play poker good food, and great tournaments

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ralph smith . 2021-05-07

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Horrible experience the way it is ...not the casinos fault but....

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Brian Rodger . 2020-10-09

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Although I was extremely unlucky and lost quite a bit of money that night, I enjoyed the friendly vibe of the casino. It is quite small, but it looks quite stylish with sophisticated interior designing.

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Erik . 2020-06-29

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Why does this bald guy refuse everyone after 2 a.m., it’s incredible

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The -milouse . 2020-02-29

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Staff not all that friendly but am OK kinda place

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Enjoying Life . 2020-02-15

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We were not members but the reception staff were very friendly and just took basic details to give us a day pass. Was much smaller than what I had imagined, but there was alot of tables, and a nice bar and restaurant at the back.

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lucillem132016 . 2020-01-07

MORE AT TripAdvisor

Very friendly staff are great service brilliant.

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Anne . 2019-12-31

MORE AT Google

It's ok but not really a night out venue more for the hardcore gamblers .for a proper night out I would head to alea

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se4nyboy . 2019-12-11

MORE AT Google

Ok food but very expensive and always trouble out front

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Chandler Kellum . 2019-11-14

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Ask Chris behind the bar to show you his famous handstands

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Jonathan Bradshaw . 2019-11-09

MORE AT Google

It was under construction while I visited. The area under construction was cordoned off. The casino felt a little cramped and outdated. I have been to better casinos.

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Aaron Brat . 2019-10-23

MORE AT Google

The place is alright, not big but not small, the best bit about the casino is the doorman, guy does some job, stopping numptys from coming in as well as papping them out, 5 Stars to him!

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A C . 2019-10-19

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The doorman refused to let us in because we were drunk however we had only one tequila shot. And this happened more than once.

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Effie Xu . 2019-10-19

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A small casino compared to others

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Khoa Do . 2019-09-25

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After working late I approached the casino, before i'd even opened my mouth "Sorry mate you've had too much tonight" this was some surprise as a teetotaler but whilst waiting on my taxi at the rank outside I observed a number of clearly drunk Chinese patrons waved on in and it became apparent the doorstaff were literally refusing entry to any white patrons in breach of race discrimination laws. Management really need to either alter their racist policy (if the case) or reign in their racist staff.

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CitizenJournaliste . 2019-09-21

MORE AT TripAdvisor

Friendly welcome staff, relaxed atmosphere. Exceptional food from the Chinese kitchen. Bet on Red!

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Derek Risk . 2019-09-19

MORE AT Google

As most places, it’s ok until they decide to employ bouncers. Have been in Glasgow for three days, been back and forwards to this casino. On the last day bouncers want to act like idiots for no reason. I won’t be going back.

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parklanespur . 2019-09-18

MORE AT TripAdvisor

Nice and polite staff, small but enough keep busy for players. Nice and good foods.

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Leeng 5447 . 2019-09-10

MORE AT Google

Great poker room however last weekend. Will be greatly missed best card room in Glasgow. Gbnf.

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Michelle Baldie . 2019-09-07

MORE AT Google

The service attitude was extremely poor. We were having a dinner with classmates. I, a girl, didn’t want to eat claypot rice at night. I wanted to eat a la carte with a table of boys. Just take away my bowls and chopsticks...

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Yijie Su . 2019-08-25

MORE AT Google

I love it i never play and the first time i go i win :-)

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Kinambas Sky . 2019-08-12

MORE AT Google

Good casino to spend a few hours and a few quid.

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Brian Winkler . 2019-08-10

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Good place to spend some time but not the best casino .

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Naser Amin . 2019-08-06

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Good place, and you can gamble and drink till 6am. What more can you ask for?

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Daniel O'Keeffe . 2019-08-01

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Good place. Very friendly staff and always looking after the people inside the casino.

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Marvin Porras . 2019-07-23

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Got turned away sober... and they discriminatied my friend for his heavy Birmingham accent yesterday. He claimed he was English but they said he was too drunk. But early today, was running down as it was heavily raining. Turned up to door, showed bouncer my ID and explained that we were waiting for friends. He instantly turned me away and claimed I'd had to much... at this point I was sober, and polite. The bald bouncer and woman inside at desk then turned away the rest of us, and ruined our night out. Trust me when I say This, we were all sober and feel this was discrimination

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Lyle . 2019-07-22

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I came there after midnight because I was hungry. They were still open and had delicious food. The casino was also good, but you need to show your ID to enter the casino.

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Rage Taufika . 2019-07-05

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Go to Genting for dining! That four-eyed girl’s service is super bad!

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hara bb . 2019-06-23

MORE AT Google

去用餐,蒸一笼点心半小时还没蒸好,而且又没顾客,有一个服务员四眼妹短发的服务超级的差!每次遇到她就服务超级差,不推荐!

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hara418 . 2019-06-22

MORE AT TripAdvisor

Best place in Glasgow for a poker tournament

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Vitor Cortico . 2019-06-02

MORE AT Google

Nice enough casino but it's the staff that make it better.

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Don Macaulay . 2019-06-01

MORE AT Google

3 Stars is only because I lost. Nice place, nice night. If you like a spin then I'd recommend it

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Manonthemoon69 . 2019-05-11

MORE AT Google

Little bit on the rough side...

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Steve Maudsley . 2019-04-29

MORE AT Google

Serves food to early hours in the morning so bar staff can get a bite to eat and other people up at that time. The staff are very nice also

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Baillie lewsley . 2019-04-19

MORE AT Google

Good fun lots of interesting games to keep you amused friendly staff overall good 👍

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Gareth Logan . 2019-04-14

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Great casino. Really enjoy the weekly poker nights. Fantastic atmosphere.

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James Munn . 2019-03-18

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its an action place and very entertaining

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mysoon baksh . 2019-03-10

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not here for gambling but food and karaoke

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Yuk Wong . 2019-02-12

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Good if you're looking for somewhere to go after the dancing. I would have have 5 stars if it wasn't for the most unfriendliest door staff, not once or twice but every time I go they are really rude and ignorant.

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Pamela Degnan . 2019-02-04

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Had a great night here. Went to the restaurant first and had a great meal then spent the rest of the night in the casino. Staff are friendly and helpful. Drink prices are extremely reasonable

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Nick White . 2019-01-20

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I had a great time at the casino, the food was lovely too. I only had a guest pass. Thoroughly enjoyed myself. The staff serving food were so helpful too. Thank you.

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Mags Divers . 2019-01-18

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Claypot rice is flat and delicious👍

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Pauline . 2019-01-16

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