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3.0

Based on 4.949 opinions finded in 4 websites

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Nº 538 in 657 in North Lanarkshire

Nº 14 of 24 Fast food in North Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..paychickenfishcheesecookedcreamlettuceoldmustnuggetscoffeebaconcokeeggsausagechocolate

comment_iconOpinions

Very slow service for fast food and some how even though it was busy fries where still at best luke warm

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Louise Risk . 2025-05-18

MORE AT Google

Fast service and very clean. Polite staff.

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Kevin Bird . 2025-05-07

MORE AT Google

Worst ever experienced with MacDonald .Tiny burgers , Bad behaviors of staff, Cold french fries . Complete wastage of money. Better to give anywhere else.

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abid hafeez . 2025-04-30

MORE AT Google

Wrong order pepole on the Phone dont care no happy at all

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arek blaszczyk . 2025-04-28

MORE AT Google

Some clown keeps mixing the shakes you ask for chocolate and get strawberry and chocolate mixed

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Kirsty . 2025-04-28

MORE AT Google

every time I go to the drive thru here I’m asked to take a space, it’s frustrating cause McDonald’s is supposed to be fast food service. Not only am I annoyed about having to park up and wait up to 20 minutes on my food, my order always comes out wrong or missing items which leaves me no choice but to walk into the restaurant which defeats the whole purpose of a drive thru. While I’m in the restaurant, I’m left standing for ages with young staff walking by and looking at me but not even acknowledging that I’m there, I then shout for attention and explain whatever’s wrong with my order. The restaurant is not being ran or managed properly, the ones in the managers uniform don’t care and all the staff are young, naive and care free. Whoever is in charge of this restaurant really need to take a good look at themselves and their staff, give them a kick up the arse and bring them back to reality. At the end of the day, it’s a restaurant and customers deserve to be served with smiles, respect and care with their order. The young girl serving at the last drive thru window today was however very kind and helpful.

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Kelsey W . 2025-04-27

MORE AT TripAdvisor

Every time without fail my order is wrong, missing things or is freezing cold and I dont realise till I’m home or after the just eat driver has left. It been that way for years and its shocking its still happening

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Gallus Gallivants . 2025-04-22

MORE AT Google

Wait time was horrendous and when we did receive the food it was cold. This has now happened on more than one occasion. First time we sat in, this time it's the drive through. Oh and of course, no milkshakes!

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Lauren Clark . 2025-04-13

MORE AT Google

everything in my order was bareable but man if a bigmac says no cheese then dont put cheese on it

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bailey higgins . 2025-04-12

MORE AT Google

Just popped in for a munch, went at around 11.30pm and I'm sure it was drive thru only. Ordered food, drove to the next window.. waited a few minutes to pay then collected food at the next window, asked the fella for some napkins as McDonald's never seem to give you any and I was told there were some in the bag but upon opening my bag once parked...there wasn't any bloody tnapkins🤬🤬

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PaulyT . 2025-04-12

MORE AT Google

Fantastic, Fast delivery, Food tasted delicious. Cheers

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Sean . 2025-04-08

MORE AT Just Eat

when the delivery came the burgers were cold and very moist along with a missing burger i am not happy about this as i had one of my children miss out out on a burger😡

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Rhys . 2025-04-07

MORE AT Just Eat

Can’t even put a couple of sauces in with your order, absolute idiots

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Bradley . 2025-04-06

MORE AT Just Eat

missing a full chilly stack meal! want a refund!

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Ross . 2025-04-06

MORE AT Just Eat

why is it everytime iv ordered the 20chicken nuggets they ask what sauce and it's 4 of them your supise to get and I never get any. every single time I order I never get the sauce

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Caroline . 2025-04-06

MORE AT Just Eat

Diver sat on a completely street for 20mins not moving then order came absolutely freezing

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Liam . 2025-04-05

MORE AT Just Eat

Tike kept on changing, food was freezing by the time it arrived and the juice was half empty as it was spilled all in the bag.

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Blair . 2025-04-05

MORE AT Just Eat

3 hour delivery wait finally came forgot all the chips and the juices and the burger didn’t come plain

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Elle . 2025-04-05

MORE AT Just Eat

order not received but according to your app it was people don't have money to throw away totally disgusted

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Denise . 2025-04-05

MORE AT Just Eat

Courier delivered my order with the Coke Zero spilled all over the bag and dripping out on my front step.

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Scot . 2025-04-05

MORE AT Just Eat

Food's cold and crap, staff are at best uninterested, at worst sullen and rude, better off going to the burger van just outside the car park.

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Ian . 2025-04-04

MORE AT Google

Delivery driver mixed up orders and gave me my order without both its drinks and a six nugget missing?

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Jason . 2025-04-04

MORE AT Just Eat

Didn’t even give me the bag with the food🤣🤣🤣 what a joke….

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Marion . 2025-04-04

MORE AT Just Eat

Completely wrong order and it was cold

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David . 2025-04-04

MORE AT Just Eat

Food piping hot as always, food delivered quickly and lovely delivery driver. Defo recommend thanks. 🤩

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Sacha . 2025-04-04

MORE AT Just Eat

Food was freezing and the burger wasn’t not even assembled

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angela . 2025-04-04

MORE AT Just Eat

As per usual half the order is missing!!!

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Christina . 2025-04-04

MORE AT Just Eat

Burgers missing half the toppings. Food freezing as always. Don’t know why we bother to order anymore it’s always the same🤣

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Chloe . 2025-04-03

MORE AT Just Eat

mincraft collectable forgotten, child is unhappy, overall terrible service and cold food, spilt drink,

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Hazel . 2025-04-03

MORE AT Just Eat

Fries were reheated some hard and all the stuff was cold not nice what u pay for

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ian . 2025-04-03

MORE AT Just Eat

Courier was extremely rude and hostile

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Kian . 2025-04-02

MORE AT Just Eat

Food was very cold and my burger was missing

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Kieran . 2025-04-02

MORE AT Just Eat

my order was missing 2 apple pies, cheesy garlic dippers 6 chicken nuggets and my food was that they did deliver was freezing cold how simple can it be to get and order correct and get to you hot my drink was alo spilled when I got it and leaking all over

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Robert . 2025-04-02

MORE AT Just Eat

Received no Fanta which was paid for! No napkins straws or sauces!!

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Jennifer . 2025-04-01

MORE AT Just Eat

Excellent service. Great food. Cheers.

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Sean . 2025-04-01

MORE AT Just Eat

Absolutely terrible didn't even get £20 worth of food

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Connor . 2025-03-31

MORE AT Just Eat

my partner had ordered her breakfast wrap without egg yet her wrap still had one egg round on it good thing she checked before she started eating or she would've had a allergic reaction to it

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Grant . 2025-03-31

MORE AT Just Eat

Absolutely disgusting 😤 should be closed down

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Paul McGoldrick . 2025-03-30

MORE AT Google

ordered at 3am. said would be delivered annoy 3.30-3.40. time kept changing.. eventually got at 4.20. chips were hardly even cooked and cold. absolutely rotten

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Sharon . 2025-03-30

MORE AT Just Eat

Chips and burgers were cold not happy?

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Linda . 2025-03-30

MORE AT Just Eat

Driver collected order, drove further away stopped at another location for 10mins then dropped off food. Food was alright chips were cold but

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Connor . 2025-03-30

MORE AT Just Eat

Even tho on time it was cold the chips where only half cooked and cold even ordering large fries it was medium that arrived so over charged ...even the McFlurry was tasteless ..that resturant deserves to be closed down 99% always wrong

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Michael . 2025-03-30

MORE AT Just Eat

Did not get my muffins and no straw

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susan . 2025-03-30

MORE AT Just Eat

As per usual things missing, no straw, no sauces and milkshake was two shakes mixed together.

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David . 2025-03-29

MORE AT Just Eat

absolute joke off place didn't get my order why give a code if your drivers don't fcking ask for it

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Linnen . 2025-03-29

MORE AT Just Eat

order absolutely freezing I called mcdonalds and they advised to go through app I want a refund

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Lynn . 2025-03-29

MORE AT Just Eat

Order breakfast, drive thru, took 30 minutes to get food, forgot my order, food was thrown in bag

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Justina Paulauskaite . 2025-03-29

MORE AT Google

Excellent. Fast delivery. Order was correct. Food was warm and tasted delicious. Cheers.

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Sean . 2025-03-29

MORE AT Just Eat

It was actually really nice chips fresh and salted nicely got my straws and sauces 🎉

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Toni . 2025-03-29

MORE AT Just Eat

didn't come with the fries ordered or either Minecraft figure the collectibles potion or the trading

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joshuajames . 2025-03-29

MORE AT Just Eat

the app kept sayi g food was being prepared therefore i coukdnt cancel the order,when it changed 1 hour and 25 minutes later it took 7 minutes to get my house and every single piece of food was stone cold. iasked the driver why so long and the food is cold he just shrugged his shoulders, terrible service i wont be using ever again im done with it its every time now in the area i live and the delivery staffs attatudes stink, and i mean stink

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Gerard . 2025-03-29

MORE AT Just Eat

Ordered at 22:17 and it’s just arrived. An hour and 30mins later. Everything is freezing cold and have sent the wrong drinks aswell. Joke of a place it’s always the same

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Mackenzie . 2025-03-29

MORE AT Just Eat

Food was cold again never ordering from here again

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Gillian . 2025-03-29

MORE AT Just Eat

Food was cold no sauces when u heat it up everything goes hard all I can eat is the salad and drink with no straw honestly u should get people that can read a fill ur orders correctly

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Tina . 2025-03-29

MORE AT Just Eat

This morning I placed my order at the speaker the girl behind the speaker kept asking me to repeat myself instead of just asking me to continue to the next window if she couldn’t hear correctly. When I finally got to the first window I PAID and seen on the screen she got the order completely wrong after having to repeat myself 4 times. We asked for no egg on one meal and an apple juice which she completely messed up so I said to her about it she said she’d let the “kitchen know”. When I got to the next window I confirmed with the girl just before she asked us to park. We were sitting for 25 minutes before some person comes over asking if we’ve ordered anything ?? We confirmed the order and asked for ketchup’s (plural) to be put in the bag. Another 10 minutes passes and she comes strolling over with the order and only 1 ketchup put in the bag after asking for more than one? Where is the logic in that? 2 full meals with extra hash browns? Absolute joke. I then asked to talk to a manager who then started making up excuses saying they were short staffed yet that’s nothing to do with my order?. She says if I continue to the next window they’ll give me ketchup, which I done so and yet AGAIN left sitting for 5 waiting with no one at the window to then hear the manager talking about me to other members of staff saying things like “she’s got an attitude all over ketchup”. Absolute disgrace of a work place. You brand yourself as a ‘fast food restaurant’ yet can keep that standard. I can confirm I will not be returning to this unorganised restaurant.

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Eve Kelly . 2025-03-28

MORE AT Google

food was stone cold. ice cream completely melted. its a 6 minute drive from the restaurant to my house and it took 30 mins from leaving the restaurant to get here. the food is not edible. disgraceful

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Mark . 2025-03-28

MORE AT Just Eat

the fries were unsalted which was a let down, but otherwise good. big shout to the delivery driver. thanks for reading my note

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Jan . 2025-03-28

MORE AT Just Eat

delivery driver dropped all my food on the road side didn’t receive anything other than a wrap alone , couldn’t get photo evidence for refund as he swept it underneath car and picked bags back up

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Megan . 2025-03-28

MORE AT Just Eat

Lovely delivery guy, food was on time and piping hot 😅

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Sacha . 2025-03-28

MORE AT Just Eat

Order never came. Just Ear customer service were very patronising and wouldn’t refund. A JOKE

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Stephen . 2025-03-28

MORE AT Just Eat

didn't receive minecraft toy. day Is ruined

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James . 2025-03-28

MORE AT Just Eat

Never got. My 3 cheese burgers from Coatbridge McDonald's

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Ruth . 2025-03-27

MORE AT Just Eat

No Minecraft collectible with the promotional meals as promised in the description

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Michael . 2025-03-27

MORE AT Just Eat

What’s the point in ordering the new Minecraft meal when you aren’t handing out the actual collectible

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Lynsey . 2025-03-26

MORE AT Just Eat

I ordered a milkshake and was delivered a Coke. I ordered three McFlurrys and was given a donut a brownie and a cookie. This is not what I ordered. Also no sauce. Why is there never any sauce or dip when asked for.

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Sean . 2025-03-26

MORE AT Just Eat

I ordered 9 chickens for £8. 80 or something but I only got 5 chicken

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Nicola . 2025-03-26

MORE AT Just Eat

Delivery was an hour late and a burger plus all chips were missing not happy

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Lisa . 2025-03-25

MORE AT Just Eat

Shambles of a place, service beyond terrible have to ask 5 times to get your order, don’t go

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slidey patter . 2025-03-24

MORE AT Google

I know you don’t need a masters degree to work at McDonalds but surely basic reading skills is required. It’s not rocket science- read ticket and put items in bag but yet somehow they manage to not put all items in bag.

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Gavin . 2025-03-23

MORE AT Just Eat

Food was like rubber not worth the 3 hour wait not happy

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Patrick . 2025-03-23

MORE AT Just Eat

No drink with the happy meal, no dips for nuggets! How hard can it be!

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martine . 2025-03-22

MORE AT Just Eat

The driver was a bit grumpy when we asked for him to wait till we checked or order , there is nothing worse than the order being wrong

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John . 2025-03-22

MORE AT Just Eat

Forgot double cheeseburger from my order

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Connor . 2025-03-22

MORE AT Just Eat

Forgot items in order and there were only 4 items and quality of burger was awful. Meant to have lots lettuce on chicken burger, but 2 shreds. Never use again

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Lorraine . 2025-03-21

MORE AT Just Eat

for the 2st time my order was correct early and warm

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Paula . 2025-03-21

MORE AT Just Eat

How difficult is it to read an order of 5 items and put in a bag? Seems beyond their ability. And don’t expect a straw with your drink

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Fiona . 2025-03-21

MORE AT Just Eat

Ordered my food at 10pm last night waited 2 hours , then drove to McDonald’s to ask if I can pick it up was told no , came home and food was never delivered? Terrible. Would like refund.

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Greg . 2025-03-21

MORE AT Just Eat

Order 2 happy meals fish finger and got cheese sticks instead no sauces are ordered and paid for and burger and chips cold two nights in a row too it’s germ worse and worse and the food was bland and I taste no refund also

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Midlothian R . 2025-03-20

MORE AT TripAdvisor

Thank you quick delivery and meal was hot

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Elizabeth . 2025-03-20

MORE AT Just Eat

I didn't receive any sauces whatsoever?

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David . 2025-03-20

MORE AT Just Eat

Marked as delivered but was never delivered

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Stephanie . 2025-03-19

MORE AT Just Eat

driver was really polite and friendly as he got lost as hard to see numbers on door and l went out with my code

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elizabeth . 2025-03-19

MORE AT Just Eat

Ki waited for 1hour 45mins foned McDonald's they said it was packed ready to be picked up and said delivery driver not there I never got my order and would like a refund as I had to order something else

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Grace . 2025-03-19

MORE AT Just Eat

missed main part of large meal. not for the first time. something missing regularly. service terrible

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Olive . 2025-03-19

MORE AT Just Eat

Sauces I paid for were missing. Everything else was okay

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Siri . 2025-03-17

MORE AT Just Eat

Why do you never remember to put the sauces I ordered in the bag. Shambles

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Michael . 2025-03-16

MORE AT Just Eat

food was cold rude delivery driver

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Annemarie . 2025-03-16

MORE AT Just Eat

no maple syrup with my pancakes 🤣

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Kimberley . 2025-03-16

MORE AT Just Eat

Delivery time was good but apart from that, no straws, no sauces & missing two items from the order

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Jordan . 2025-03-16

MORE AT Just Eat

chips are over cooked and it seems to be a regular thing now

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Christopher . 2025-03-15

MORE AT Just Eat

no straw AGAIN......no onions on cheese burger AGAIN when only asking for no pickles...still want onions if i didn't i would say no onions.

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Charlene . 2025-03-15

MORE AT Just Eat

forgot the kids pancakes absolute joke , double mcmuffin missing aswell

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Kristofer . 2025-03-15

MORE AT Just Eat

Terrible service; food was cold when it arrived. Can’t believe how bad the service is from this place

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Gary . 2025-03-15

MORE AT Just Eat

The three drinks turned up empty as they had spilled everywhere within the bag prior to delivery.

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Mark . 2025-03-15

MORE AT Just Eat

everything was cold and I'm on site at work and have no way of heating them back up.

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Shaun . 2025-03-14

MORE AT Just Eat

food cold, no chicken nuggets and shamrock shake that I ordered and paid for ,drinks all different from ordered ,won't be ordering again

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luke . 2025-03-14

MORE AT Just Eat

Order was wrong. A plain cheeseburger was changed to a mcchicken sandwich. Granddaughter didn’t have food. Ice was added to one drink when no ice requested. Dips requested did not arrive. Poor service all around

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John . 2025-03-14

MORE AT Just Eat

It was good , definitely worth it

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John . 2025-03-14

MORE AT Just Eat

Nasty, would recommend you go somewhere else if you want some decent food. At least somewhere else it will be warm not cold food and you will be treated with some respect.

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Courtney Bell . 2025-03-14

MORE AT Google

Food freezing, half a serving of fries and never got the dips for the tenders. Never again abs rotten.

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Angela . 2025-03-13

MORE AT Just Eat

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