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Delivery
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Outdoor

12 Opinions in 1 websites
Very disappointed tonight with the service from Tony’s, have had excellent service in the past but have seen a decline in recent months.Having waited over an hour for our delivery, we placed a phone call to have an update on the order, the response was curt and nothing short of rude, we were informed that they were busy and they would send it out in the next half hour, it’s Monday night for goodness sake, and the order was for 2 suppers not a gourmet meal, unacceptable to wait almost 2 hours without even an apology, I doubt we will be using Tony’s again, poor show

5 Opinions in 1 websites
Tasteless poor quality meats , Mexican rice was bland , salsa was a puddle and the guacamole tasted of nothing the nachos resembled cardboard and half items I chose on the 2 burrito’s were missing all in I’ll never visit again up there with the worst takeout food I’ve ever had

4 Opinions in 1 websites
Just ordered a 2 meals from a taste of china in Broxburn and one of the meals was disgusting. That meal was the so called special fried with a portion of curry sauce. When the meal arrived it had a disgusting BBQ sauce poured all over it. I called them back and asked why this was on it but not on the product description on the menu( I ordered a curry sauce to pour over it) They said it was the way they made it. I asked for a replacement dish. A curry as my faith in the original fish was gone. This seemed a reasonable request. 10 mins later I received a call saying they would only replace the dish with the same minus the sauce. Even asked if I could drive to the takeaway to pick it up. Stay away tasteless, clueless and poor customer service.

4 Opinions in 1 websites
Really good pizza quick and friendly staff. We’re in a total of 5 mins from ordering was great to watch our food getting made and boxed. Will be back

2 Opinions in 1 websites
Awfull service. Lafy who works there Lorraine( not sure if got her name correctly), extremly rude. Infront of all queue she allowed to let her coullegue down, she was mad on her and talking in a bad tone, instead of helping her. Everyone could see how this poor lady was stressed out. When i approach to Lorraine, she was rude with me as well- anger on her face was seen If you dont like customer service- just dont work there. Poor attitude, shame on manager of this place

10 Opinions in 1 websites
We initially entered into this establishment almost frostbitten from the chill night air. We set up shop with various sweet treats we had acquired from a separate business, and were then told to exit with our varied desserts. We then consumed them outside and reentered. We then ordered halloumi fries and were told they would take 10 minutes. Unfortunately, our bus came before the cheesy delights had been properly prepared. We sprinted away to the bus and sat on the top level. Upon looking back at the Pizza Hut, my travel companion noticed the same man who took our order waving through the window of the Hut. He waved and pointed at our late night snack and pleaded with us to return. Sadly, we could not, but his dedication lives on in our hearts. If there is a God on this Earth, I feel warm knowing we have been graced with his presence in a Bathgate Pizza Hut. Onwards home!

9 Opinions in 1 websites
Place was disgusting we were going to sit on but to say it was filthy would be an understatement. I took some photos but could only do this at empty seats as couldn't really take pictures when people trying to eat so unfortunatelycant show the full scale of hours of untided debris. I'd have been ashamed to be working there. Disgusting

130 Opinions in 2 websites
Totally disgusted Asked what I could eat without MSG - firstly the person serving said they didn’t know - when I asked if she could ask she said there was a language barrier!!!!!! Actually while it’s not a big deal for me this could be serious for someone with a life threatening allergy. Then to make matters worse the conversation was discussed with a delivery driver TUT. Won’t be back

10 Opinions in 1 websites
Probably the worst food I’ve ever ordered from a cafe, took ages to come, the guy serving us was stinking of B/O, the lasagne tasted like literal dog food, wasn’t very hot. Avoid this place 🤢🤢