I’ve ordered from this takeaway 4 times. The first time ordering the takeaway the food had taken 1.5 hours to arrive, which was fine because the food was really really enjoyable and good value for money.
I had ordered a 2nd time in February and 3rd time. Both on Saturdays. Waiting for my order to arrive both times to receive a text to say the takeaway is closed and my money will be refunded in 2-5 working days!
After the first time this happened, I ensured to check online to see if they’re open which it stated it was!
I then ordered again tonight, after checking online to see if they’re open (the last time I will) to receive a text to say it’s closed and my money will be refunded in 2-5 working days.
Because of their poor management of the business as far as stating they’re open when closed and allowing orders to be processed on their app they have lost a customer.
Poor customer service, no apologises, no correct opening times. Unsure how they can operate a business effectively in this way.
Time will tell, I hope it would improve because the potential is there, the consistency just needs to improve!
204 Ferensway, Hull, HU2 8HY, United Kingdom, England
We go in the bar regularly to start a night or afternoon drinking, staff are friendly there's lots of thinking's on like arthritis, bingo, karaoke and TVs for sports.
Fabulous chippy, great staff, very friendly. The fish fritters are brilliant as are the patties. Good value for money and very good portions, thanks to all.
Visited with friends on a cold Thursday night Restaurant was quiet , a young girl served us was friendly enough . Food was very average , there was no atmosphere , The two staff that were working had woolly jumpers on , really ! Maybe I’m old fashioned but a nice uniform always looks better
Have not been to the chippy for months since the last time of doing a review and binning two lots there's no need for photos as the meal was sickening, disgusting and like a sewage rats dropping, it started of brilliant when taken over and now its going further down hill shop owner as along way to climb the ladder. To improve what they sell.
I thought after months not going would try to some dismay total CRAP, would not recommend at all
Aparecimos por café un almuerzo y terminamos teniendo torta de carne y verduras. El pastel de aspecto y sabor casero. Es sólo un lugar pequeño pero bien vale la pena una visita, incluso si sólo quieres un café. El personal era amable y servicial. Buen lugar para descansar mientras que fuera de compras.