Delivery
Pickup
Outdoor
The best restaurants in Pocklington Provincial East Riding of Yorkshire Yorkshire and The Humber
68 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
123 Opinions in 2 websites
Absolutely bloody delicious 😋 I got a Mixed grill, the Missus got a Smokey Joe pizza. Both were absolutely delicious and I'm still amazed how much I got for such a reasonable price! It was a walk-in order and the food was ready in reasonable time. Had a laugh with the lady working in there too, nice friendly people.
109 Opinions in 2 websites
I'm impressed by how Stamford House Chinese-York, United Kingdom, handled my previous negative experience. After my disappointing first visit, I decided to give them another chance based on their sincere apology and commitment to improve. I'm glad I did! Despite my review, I wrote the company directly expressing my disappointing service received, and the truth is that I least expected that the management would care or even bother to respond to my complaint but I was surprised to receive an email the next business day expressing their desire to recover the service. This was least expected, and as a result, it got my attention and respect for the management's interest in ensuring that every customer who walked in was satisfied with the service received, as well as their interest in the customer experience. As a customer experience professional, this one act was impressive! So, I chose to give the company another opportunity to recover the service and impress me by using part of the voucher that was offered to order their ‘Roast Duck with Black Peppercorn Sauce.' From the moment I walked in, it was clear they had taken my feedback seriously. The hostess greeted me warmly and seemed genuinely happy to see me return. The server was attentive and knowledgeable about the menu, offering great recommendations. The sauce quality was much better and at least met the expectations compared to my first visit. The sauce was flavourful and had the perfect balance of spice and tenderness. Stamford House Chinese has completely turned around my opinion. They've shown that they truly value customer feedback and are willing to put in the work to make things right. This level of service recovery is commendable, and I'm now looking forward to becoming a regular customer. If you had a less-than-stellar experience here before, I'd encourage you to give them another shot—you might be pleasantly surprised like I was!
349 Opinions in 1 websites
Went in last night for their steak night and we all had the possibility worse steak ever in our lives... We had 2 sets of steak night combos, all medium rare. But none of the 4 sirloin came out to be medium rare. They were super chewy, full of sinew and very hard to cut through by the steak knife. Yes even with the steak knife we couldn't cut through the enormous mass of it! The under-rendered fat and sinew basically occupied half of the 12oz sirloin. One of us literally choked by the sinew and almost needed first aid. The steaks were also very salty too. We never have to abandon our steaks before but all the work of sawing and trying to chew through the steaks just left us no choice. All our plates were stacked with failed-to-swallow meat and sinew next to the half-eaten steak. Have to say the onion rings were pretty nice. The kids sausage, chips and peas was another disaster. Sausages were just 3 bone-dry chipolatas, the peas were not drained well so the cooking water remained at the bottom of the bowl and turned the chips soggy. Beers quality was hit and miss too. For one pint of Ossett Blonde there was a hazy glass and the next clear pint got a big formy top. It was a long wait between the courses. No one checked back on us even we were clearly discussing about our frustration at the table (when they were clearing the table next to us) and one of us coughing to a bright red face. The waitress only asked when she collected our plates. She looked horrified to hear our disappointment but only sent our kids a handful of coffee biscuits as an apology and still charged us full bill. Want to ruin a carnivore's birthday dinner? Go to Judson's for their Tuesday steak dinner. Won't be disappointed. Wish I did take the photos of our disappointing plates, but too busy minding the kids... Definitely won't go back.
353 Opinions in 1 websites
If there was a 0 for food service I would agrree with that. 3 people and a dog. 3 members of staff. 1 guy short hair 2 woman on shift 1 blonde and brown Waited on dog table 10-15 mins with menu. No acknowledgement by the staff. Very disappointed after a long 5 mile walk No retun