we visited this place friday 28/01/22 7.30pm, table for 4, one in a wheel chair, we was greeted by a "madam" in a wooly coat cardigan (all the rest of the staff was in company logo shirts), she was very abrupt, which set the night straight away. started moving chairs for the wheel chair in the middle of the cold room, Bob is caperble of sitting in a normal chair, and asked if we could sit somewhere else other than the middle of the room, the "madam" replied "where would you sit, we are fully booked" we pointed to the far empty booth so was seated there. 10/15 mins later was asked for our drinks order. 10/15 mins later again asked for food order, waited 15/20 mins for starters to arrive, was impressed, large portions, hot and tasty, waited another 20/25 minutes then mains arrived, something was wrong with all the meals, cold fries, overcooked meat, tasteless burger covered in a half block of cheese. masive rock hard tomatoes. pulled pork dry as hell. so we each left most of it, when asked if all was ok, we replied not really, then about 4 or 5 staff appeared listening to the issues,"madam" wasnt happy and repeated most things said to her in dismay, they did knock off a meal from the bill. we was thankfull for that but just wont go back again, we was sat under a heater/ air con unit that blew warm then cool air at us for the 2 hours that we was there so take your coat with you.
also we was the last to leave and no one came in after us at 7.30pm so "madam" telling us, they was fully booked was BS really lol, it wasnt even a third full all night.
so to sum up.
long time waiting, main food well below par for the price, manager staff need retaining, but toilets where spot on clean and tidy but unisex.
Poor quality over priced extremely slow takeaway. Consistently messing up orders. Waited 25 minutes for my order because the staff forgot to put items in the fryer.. just inept.
2 Waterhouse St, Halifax, HX1 1UQ, United Kingdom, England
Just ordered through justeat. They then rang us to say they would not deliver to us because we have complained about them previously! Firstly it was the first time I've ordered through them and secondly, even if I had complained before.. surely you would want to up your standards and deliver a good meal to rectify a rubbish one? Absolutely disgraceful!!
24th December I ordered a delivery for myself and was ill several hours after through the night and up to afternoon Xmas day. According to the email I received today their food was the right temperature. Absolute rubbish. Is that why it looked anaemic & the previous order was practically burnt?! Your food was the only thing different I ate that day so no,it wasn't something else that caused me to vomit & have diorrhea. It was your cold undercooked food. More or less called me a liar. I do not recommend this place at all & won't be ordering here again. I've had pizza from smaller less well known establishments than this,never any problems. Regardless of how many other orders you had that day,mine was disgusting & was the food that caused my illness. Revolting 👎🏻 No stars.
I'm not sure why but our last 2 orders in March were cancelled. We can't get through to them on the phone either to see if they are actually taking orders. Great food but if you don't want to take orders, don't be available on here as it takes a weeks for JustEat to return your money.
I've been collecting pizzas from the Halifax branch for a number of years and its always been poor.
Tonight I stood for about 5 minutes where all the staff looked at me, larked around, had their own private jokes and eventually someone came and asked if I'd ordered. My pizza was ready, but they couldn't be bothered with one walk in.
Told the guy who served me that I thought service was poor, but he wasn't bothered in the slightest, seems that now there's a take away boom and delivery is the way forward they don't really care about people walking into the shop.
The fillings are ridiculous, i'm sure they counted the individual sweetcorn on my sandwich. I've eaten subways around the world and Halifax subway is by far the worst
5 of us in Halifax for Manics concert. Hungry. Saw this restaurant (we all love Turkish food) quite busy decided to give it a try. Arrived 18:30. Ordered reasonably soon after that. 2 starters arrived then nothing. Beers & wine arrived nothing else. @ 19:30 (after seeing people who had arrived after us being served their food) we asked how much longer? The rest of the starters arrived along with the mains - virtually at the same time! Food was reasonably good - shame about the service. We did get some bread & dips when we complained. The waitress did her best but the wait for food was far too long.
An experience, most the people in there were on drugs, might aswell take away the seats as nobody sits down for longer than 2 mins. A lot going on in here. Staff are good at their job and they’re was no trouble in there. A point scored for having the football on.
I went into greggs today to acquire my lunch, I had purchased an orange hot chocolate and some southern fried chicken, after sitting down at a separate location ready to each my lunch I realized my chicken, that was advertised as hot, was in fact cold, to warm my palate I took a sip of my hot chocolate and to my surprise it was in fact a coffee. Very poor workmanship. I am very disappointed. In conclusion it was blatantly obvious that the young male man at the counter brought his personal life to work that day, as I could tell he was going through a recent break up.
Called in for a coffee and a snack to take away. Bearing in mind we are still in the throes of a global pandemic... Man serves me a pleasant latte, but no gloves are worn. It’s okay, I can sanitise the lid. Hands woman assistant the plate with flapjacks on for her to bag one up for me. (Why not do it himself??). She picks up the flapjack WITH HER FINGERS (no gloves) and puts it in a paper bag. No serviette, no frills. I almost refused it, but British politeness caused me to walk away with it. Certain I wasn’t going to eat it anyway, I looked at the flapjack... there is a piece of turquoise nail varnish on top!!!! YUCK!!! 🤢. I fed it to the nearest bin.